Total 378 Manager job vacancies in D26 Upper Thomson, Springleaf

Job Summary

This role focuses on program and contract management within digital transformation initiatives; ensuring effective governance, financial control, and compliance; The individual will support large-scale digital adoption programs, coordinate with stakeholders, and drive operational excellence in public sector projects; The role requires strong experience in contract management, procurement, and financial governance within regulated or government environments.

Mandatory Skill-set

• 8+ years of experience in contract management / procurement / finance governance;
• Vendor and contract lifecycle management;
• Budgeting, forecasting, and financial reporting;
• Governance, audit, risk, and compliance management;
• Strong stakeholder management across Finance, Legal, and Procurement;
• Experience working in public sector, government, or regulated industries;
• Strong communication and documentation skills.

Desired Skill-set

• Experience in digital transformation or government-led programs;
• Background in banking, telecom, or consulting industries;
• Knowledge of public sector procurement and regulatory frameworks;
• Exposure to digital inclusion or technology adoption initiatives;
• Familiarity with tools like MS Excel, Power BI, or reporting dashboards;
• Understanding of emerging technologies such as AI, Cloud, and Cybersecurity;
• Certifications like PMP, PRINCE2, or Agile (good to have).

Responsibilities

• Manage end-to-end contract lifecycle including creation, renewal, and compliance;
• Oversee budgeting, forecasting, invoicing, and financial governance;
• Ensure adherence to governance frameworks, audit requirements, and regulatory policies;
• Collaborate with Finance, Legal, Procurement, and external vendors;
• Support execution of digital transformation and public sector programs;
• Track KPIs, prepare reports, and drive continuous improvement;
• Identify risks and ensure proper mitigation and compliance controls.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

JOB RESPONSIBILITIES

1.      Admissions

• To run Admissions operations for courses; which include admission procedures, system processes, applicant journey, and maintain accurate display of course information on the website, thereby contributing to enrolment targets and ensuring admission policies are adhered to.

• To provide accurate information to prospective students regarding course admissions and course progression options.

• To be committed in providing positive applicant experience, upholding service standards, professionally managing touchpoints and engagement with prospective students and the public, thereby upholding the image of NIEC.

• To ensure data integrity and confidentiality of applicant data records and academic records in the admissions system for effective decision making.

• To ensure relevant SOPs, templates, work processes are up to date as per the directions set by the Academic Affairs division.

• To work closely with government agencies e.g. ECDA, MOE, WSG/SSG where relevant to support the early childhood sector manpower growth.

2.   Support Branding and Comms Team

• To provide staff support for outreach and publicity in terms of participating in events, course previews etc.

• To support in website content maintenance and updates to support prospects, applicants and students with application and enrolment guidance, ensuring a seamless and engaging online experience.
  

3. Others/Adhoc Projects

• To compile intake data and present findings and insights to management.

• To provide backup and assistance to colleagues in related administrative functions.

•  Other responsibilities may include but are not limited to, support NIEC-related activities.

JOB REQUIREMENTS

• Minimum Bachelor's Degree in any discipline. 

• Possess minimum 3 years of relevant work experience in the education sector (or an equivalent combination of relevant experience and training) (advantageous).

• Proficient in Microsoft Office applications (Word, Excel,Powerpoint) and database management.

• Knowledge or experience in using data analytics tools such as Power Pivot, Power BI, and Robotics Process Automation (RPA) is an added advantage

• Ability to work well under tight timelines with minimum supervision.

• Meticulous and highly organised individual with attention to details to handle multiple processes and documentation.

• Good interpersonal and communication skills with customer-centric mindset and a team player.

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.
  

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.

We are a public accounting corporation in Singapore looking for an experienced Accounting Assistant Manager to join our team.

The ideal candidate has relevant experience in a public accounting firm or outsourced accounting environment,is confident in handling and reviewing full sets of accounts, and is able to manage client portfolios, supervise junior staff, and meet reporting deadlines.

Responsibilities

• Manage a portfolio of accounting clients
• Review full sets of accounts, management accounts, and schedules
• Oversee month-end and year-end closing
• Prepare and review financial statements and GST workings
• Liaise with clients, auditors, tax agents, and internal stakeholders
• Supervise and guide junior accounting staff

Requirements

• 4 to 6 years’ relevant accounting experience in Singapore
• Experience in a public accounting firm / accounting firm / outsourced accounting environment
• Strong experience in full sets of accounts
• Able to review work independently and manage deadlines
• Familiar with Xero, QuickBooks, MYOB, ABSS, or similar systems
• Good communication, organisational, and supervisory skills
• ACCA / CA Singapore / ISCA qualification or progress towards one will be an advantage

Please submit your résumé with your current salary,expected salary & notice period to: hr@enterprisemgt.com.sg

Only shortlisted candidates will be notified.

We are seeking an experienced Senior Beauty Centre Manager with strong expertise in hair and beauty services to lead advanced salon operations, deliver specialised technical services, and drive business growth. The role requires strong expertise in hair chemical services, scalp care treatments, and client management, along with leadership capabilities in a fast-paced salon environment.

This is a senior-level role requiring both technical expertise and leadership responsibility in salon operations.

Key Responsibilities

• Provide advanced consultation and customised solutions for hair, scalp, and beauty treatments
• Perform specialised services including:
• Hair colour correction and advanced colouring techniques
• Keratin, rebonding, and chemical restructuring treatments
• Scalp care and hair strengthening treatment programs
• Manage and oversee daily salon operations to ensure high service standards
• Lead, train, and mentor junior stylists and therapists to improve technical skills and performance
• Handle high-value clients and provide premium customer experience
• Analyse customer needs and recommend suitable treatment plans and product solutions
• Monitor sales performance and contribute to revenue growth through service excellence
• Maintain strict hygiene, safety, and professional standards in all operations
• Ensure proper stock control, product usage, and operational efficiency
• Drive business growth through client retention strategies and service excellence

Requirements

• Minimum 5 years of relevant experience in the hair and beauty industry

• Strong expertise in chemical treatments, colour correction, and scalp care

• Proven experience in handling premium clients and complex cases

• Leadership experience in managing salon teams and operations

• Good communication and consultation skills

• Ability to work in a fast-paced, service-oriented environment

• Relevant certifications and experience in hairdressing, beauty therapy, or related field preferred

General Description

The Team Leader for White Glove Operations will be a critical on-the-ground leader

responsible for the flawless execution of high-value, sensitive IT logistics. This role requires a

hands-on approach to manage the entire delivery lifecycle, from pre-transit checks to final

placement within the data center. The ideal candidate will possess exceptional leadership skills,

a deep commitment to safety, and a meticulous eye for operational excellence, ensuring timely

deliveries and seamless coordination with all stakeholders.

Specific Accountabilities

1. Operational Oversight & Execution

• Lead and supervise all aspects of "white glove" deliveries, including the loading, transit,

unloading, and precision placement of sensitive IT equipment (e.g., servers, racks,

networking gear).

• Conduct pre-delivery briefings and on-site risk assessments to identify potential issues

and ensure all necessary equipment and protocols are in place.

• Act as the primary point of contact on-site, managing the end-to-end process and

troubleshooting any operational challenges in real-time.

• Ensure all standard operating procedures (SOPs) are followed to maintain the integrity

and security of the cargo throughout the entire process.

2. Team Management & Leadership

• Lead, mentor, and motivate a team of white glove technicians and assistants, fostering a

culture of accountability, professionalism, and safety.

• Create and manage daily schedules and task assignments for the team, ensuring optimal

resource allocation for each project.

• Conduct regular performance reviews and provide constructive feedback to team

members to support their professional development.

• Ensure the team is properly trained on all relevant safety protocols, equipment handling,

and client-specific requirements.

3. Communication & Stakeholder Management

• Serve as the main liaison with the "Control Tower" or central operations team, providing

timely and accurate updates on project status, delays, and completion milestones.

• Manage communication and coordination with the data center operators and client

representatives on-site, ensuring a smooth handoff and adherence to all facility rules and

regulations.

• Provide clear and concise communication regarding estimated times of arrival (ETAs) and

project timelines to all relevant parties.

• Accurately complete and submit all required documentation, including delivery reports,

incident reports, and timesheets.

4. Safety & Compliance

• Uphold and enforce all safety protocols, including the use of appropriate Personal

Protective Equipment (PPE), safe lifting techniques, and clean-room procedures.

• Ensure the team is fully compliant with the data center's safety and access protocols at all

times.

• Conduct on-site safety checks and lead a proactive approach to hazard identification and

risk mitigation.

• Act as the immediate first responder for any on-site incidents, coordinating with the safety

manager and following established emergency procedures.

5. Timeliness & Performance

• Proactively manage all project timelines to ensure on-time delivery and completion,

minimizing any potential for service-level agreement (SLA) breaches.

• Analyze and report on team performance metrics, including on-time delivery rates and

incident frequency, to identify areas for improvement.

Skills Required

• Strong critical thinking, analytical and problem-solving skills

• Good mix of business and systems knowledge

• Excellent interpersonal and communication skills, both verbal and written (English); fluency

in other Asian languages a plus

• Team player with a good working attitude and the ability to learn quickly

• Keen eye for process improvement

Experience and Qualifications

• Minimum of 5 years of experience in logistics, data center operations, or a similar high-

stakes operational environment.

• At least 2 years of proven experience in a team leader or supervisory role.

• Demonstrated experience in a "white glove" or precision logistics setting, with a strong

understanding of handling high-value IT equipment.

Calibration Quality Engineer with experience in electrical calibration, thermal mapping, and quality compliance systems. Strong understanding of ISO/IEC 17025 requirements, including laboratory quality management, traceability, documentation control, and technical competence. Experienced in measurement uncertainty evaluation , calibration procedures, and generating compliant calibration reports. Skilled in troubleshooting instruments, maintaining standards, and supporting audits to ensure accuracy, reliability, and regulatory compliance.

· Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned. & committed to the projects.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.

· Close cooperation with Group Integration office(CINTO), in establishing/maintaining current & future work process /protocols for BIMs globally.

· Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

· Understand our EDI & API services and guide customers/sales towards API First.

· API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

· Assist in migrating customers from legacy platforms, onto future corporate platforms.

QUALIFICATIONS

(Skills, knowledge, and on the job abilities required to carry out the job proficiently)

·      Experience in business change management, particularly in logistics or supply chain.

·      Strong knowledge of EDI, API integrations, and related technologies.

·      Proven experience in leading cross-functional teams and complex systemintegrations.

·      Strong stakeholder management and communication skills.

·      Ability to drive process improvement and standardize operations acrossteams.

·      Experience in troubleshooting and supporting post-go-live transitions.

·      Leadership skills in mentoring and educating teams.

EDUCATION AND/ OREXPERIENCE

·      Bachelor’s degree in Business, Supply Chain, Logistics, IT, or related field (MBA preferred).

·      6-10 years of experience in business change management or systems integration in supply chain/logistics.

·      Experience with migrating from legacy platforms.

·      Knowledge of API and EDI integration best practices.

Responsibilities

Process invoices, ensure timely payments, and support month-end closing and reconciliations.

Communicate with vendors to resolve billing issues and maintain accurate financial records for audits.

Manage PPE issuance, and track inventory for office and pantry supplies.

Handle daily admin tasks including document filing, supply coordination, and office support.

Requirements

Excellent oral communication skills in Mandarin to effectively communicate with Mandarin-speaking clients.

Possess Diploma in Accounting/ Finance/ Business Administration or relevant field.

Candidate with prior experience in an administrative or accounting supporting role is required.

Familiar with Taidii system, kindergarten (pre-school) experienced is preferred.
Proficient in Microsoft Excel and accounting system (Microsoft Navision) is a plus.

Attentive to details and has good communication skills.

Responsibilities

1. Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.
2. Lead end-to-end project planning, execution, monitoring, and closure to ensure successful delivery.
3. Manage multiple projects concurrently while maintaining quality, timelines, and budget control.
4. Oversee service providers to ensure contractual obligations, SLAs, and KPIs are consistently met.
5. Build and maintain strong vendor relationships to support project delivery and operational excellence.
6. Monitor and manage day-to-day system operations to ensure high uptime, reliability, and performance.
7. Lead and facilitate ops-tech sessions to align stakeholders on project planning and execution.
8. Apply Agile methodologies to drive iterative development, continuous improvement, and timely delivery.
9. Identify, assess, and mitigate project risks, issues, and dependencies proactively.
10. Prepare and present project reports, updates, and performance metrics to senior stakeholders.

Requirements

1. Bachelor’s degree in IT, Engineering, Business, or related field.
2. PMP or equivalent project management certification is required.
3. Proven ability to manage multiple projects simultaneously in complex environments.
4. Hands-on experience in system implementation and maintenance projects using Agile methodology.
5. Strong stakeholder management, communication and problem-solving skills.

Clarence Khoh
R1552376

Position summary statement:

Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments. A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Minimum 3 years experience as a Senior position in Front office preferably from a Deluxe Premier Hotel or Serviced Apartment.
• Has excellent background in guest or customer service.

Job Description:

We are looking for a highly motivated and skilled Junior Sous Chef to join our dynamic culinary team. The ideal candidate will support our Sous Chef in managing daily kitchen operations, ensuring the highest standards of food quality, and upholding the unique flavors of our Nyonya cuisine. This is a fantastic opportunity for someone with a strong culinary background, leadership experience, and a passion for heritage food.

Key Responsibilities

• Oversee the preparation of sauces, stocks, and base components to ensure consistent flavour profiles
• Monitor cooking temperatures, timings, and batch quality to maintain product standards throughout the day
• Coordinate production schedules to meet daily order requirements, catering demands, and outlet replenishment
• Conduct regular checks on equipment (steamers, stoves, ovens, etc.) to ensure they are functioning safely and efficiently
• Assist in implementing workflow improvements to enhance productivity and reduce bottlenecks in the kitchen
• Support the standardization of recipes and ensure all team members follow SOPs accurately
• Ensure smooth handover between shifts with proper documentation of production levels, issues, and outstanding tasks
• Assist in training staff on new machinery, tools, or updated cooking techniques as required
• Uphold strict hygiene, food safety, and cleanliness standards across the production area
• Take charge in the Sous Chef’s absence and lead the team to ensure smooth operations

Qualities:

• At least 2 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Interested applicants, you may either apply via here or sent an email at hr@harrianns.com.

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Responsibilities:

1. Sales Strategy Development and Execution:

- Develop and implement effective sales strategies to achieve organizational goals.

- Identify and pursue new business opportunities to expand the institute's client base.

- Analyze market trends and competitor activities to adapt sales strategies accordingly.

2. Team Management:

- Lead, mentor, and manage a team of sales professionals.

- Set performance targets and monitor team performance to ensure targets are met.

- Conduct regular training sessions to enhance the team's skills and knowledge.

3. Client Relationship Management:

- Build and maintain strong relationships with key clients and stakeholders.

- Conduct regular client meetings to understand their needs and provide tailored solutions.

- Ensure high levels of customer satisfaction through exceptional service.

4. Sales Operations:

- Oversee the sales pipeline and ensure timely and accurate reporting of sales activities.

- Collaborate with the marketing team to develop and execute effective marketing campaigns.

- Prepare and present sales reports and forecasts to senior management.

5. Event Participation:

- Represent MIS at industry events, conferences, and networking opportunities.

- Promote MIS's courses, certifications, and events to potential clients and partners.

Job Requirements:

- Diploma or degree in any discipline

- Minimum of 5 years of experience in sales, with at least 2 years in a managerial role.

- Proven track record of meeting or exceeding sales targets.

- Results-driven with a strong sense of accountability.

- Excellent communication and interpersonal skills.

- Strategic thinker with the ability to develop and execute sales plans.

- Proficient in using CRM software and other sales tools.

- Ability to build and maintain strong relationships with clients and stakeholders.

- Adaptable and able to thrive in a fast-paced environment.

- Familiarity with the marketing and education sectors is a plus.

- Willingness to travel as needed to meet clients and attend industry events.

**Apart from base pay, you are entitled to commission scheme as well

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Sales Manager to join our expanding medical sales team in Singapore! The ideal candidate has at least 5 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Reporting to Managing Director.

· Prospect and establish new opportunities by managing sales pipeline and developing and delivering proposals to customers by illustrating DuoMed’s value proposition.

· Develop and design the solutions selling strategies for new business opportunities.

· Collaborate with all internal stakeholders to explore opportunities for sales of products from both current portfolio and sourcing model.

· Demonstrate use of advanced selling skills in the field, such as making good opening statements, connecting with the customer, collaborating with different business units within organization and creating the value proposition and closing.

· Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions for project pipelines.

· Confidence and tolerance to collaborate up, down, and sideways as needed.

· Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

· Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions DuoMed can offer their business.

· Monitor competitive activity and industry trends, fosters competitive solutions to meet sales goals.

· Timely submittal of forecasts, weekly reports, monthly highlights and other related reports of the market to Managing Director.

· Regular and proactive updating of management on any new developments in the marketplace for example: competitor behaviors, product issues, customer changes, wins or potential misses

· Maintain intensity, persistence and continually strive to increase market share.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 3 years in medical product management experience (Sales) and minimum of 1 years in sales team management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Dressings such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Key Job Scope and Responsibilities:

• Contract Negotiation & Vendor Management: Source, select, and negotiate with carriers and leasing companies for cost-effective rates and service level agreements (SLAs).
• Performance & Compliance Monitoring: Ensure third-party vendors adhere to safety, compliance, and quality control standards.
• Fleet Cost Optimization: Analyze total cost of ownership (TCO) and lifecycle costs to implement cost-saving measures without compromising service.
• Asset Lifecycle & Maintenance Management: Oversee vehicle procurement, registration, licensing, and regular maintenance scheduling to minimize downtime.
• Operational Reporting & Analysis: Maintain accurate records for all fleet tracking systems and prepare performance reports for senior management.
• Strategic Planning & Documentation: Develop, implement, and document policies, procedures, and safety regulations for driver activities and asset

Job Summary

We are seeking an experienced Facilities Operations Manager to oversee facilities and soft services operations across multiple client sites. This role is responsible for ensuring high service standards, operational efficiency, regulatory compliance, and client satisfaction across the assigned portfolio.

The successful candidate will lead operational teams, manage client relationships, optimise manpower and resources, and drive continuous improvement initiatives to enhance service delivery and profitability.

Job Responsibilities

• Oversee daily facilities and soft services operations across multiple client/project sites.
• Ensure service delivery is aligned with contractual requirements, company standards, and client expectations.
• Build and maintain strong relationships with clients and key stakeholders.
• Manage service delivery against contractual KPIs and SLAs.
• Develop, review, and implement operational plans, SOPs, and workflow improvements.
• Monitor site performance and drive corrective actions where required.
• Ensure compliance with workplace safety regulations, statutory requirements, and company policies.
• Plan and optimise deployment of manpower, equipment, and operational resources across sites.
• Manage work schedules and staffing plans to ensure operational efficiency.
• Prepare and manage operational budgets and cost controls.
• Identify and implement cost-saving opportunities without compromising service quality.
• Support tender preparation, costing, quotations, and contract negotiations.
• Evaluate and recommend suitable equipment, technologies, and supplies for operations.
• Monitor inventory levels, equipment usage, and consumables across project sites.
• Lead, coach, and develop site teams and operational staff.
• Drive workforce capability development and succession planning.
• Lead management of major incidents, emergencies, and crisis situations.
• Conduct incident reviews and investigations, ensuring corrective actions are implemented.
• Assess operational and contractual risks and implement mitigation measures.
• Support any other duties as assigned by management.

Pre-requisites:

• Diploma or Degree in Facilities Management, Business Administration, or related discipline.
• Minimum 5–8 years of relevant experience in facilities management, environmental services, or cleaning operations.
• Proven experience managing large teams across multiple sites.
• Strong knowledge of soft services operations including cleaning, waste management, and hygiene services.
• Familiarity with Singapore regulatory requirements including MOM, NEA, and Progressive Wage Model (PWM).
• Strong financial and commercial acumen with budgeting and cost management experience.
• Excellent leadership, stakeholder management, and communication skills.
• Ability to work in a fast-paced, multi-site operational environment.

Add advantage:

• WSQ Certifications in Environmental Cleaning
• CFME / Facilities Management Certification
• Experience with CAFM systems or digital inspection platforms