Punggol Coast

8.30am – 6pm(Mon to Thurs), 8.30am – 5.30pm (Fri)

$2,760 per month

3 Months Contract Executive, Registrar’s Office (1 Jul – 30 Sep 2026)

The staff will support administrative support for the Grant application and signing exercise for Academic Year 2026, as well as support for PET learner management.

• Provide administrative support for the Tuition Grant (TG) application and signing process
• Attend to phone calls and emails enquiries related and tuition fees and grants
• Liaise with other Autonomous Universities on verification
• Assist with data entry and verification
• Perform other administrative duties as assigned from time to time

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations (Tanjong Pagar, Telok Ayer, Shenton Way)

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Perform statutory and special audits (fieldwork, documentation of results)

· Prepare audited financial statements in accordance with SFRS

· Prepare tax computations in accordance with the Singapore Income Tax Act

· Assist to prepare an audit plan for an external audit

· Support Manager in audit planning, fieldwork, and audit reporting; prepare reports and communicate findings and recommendations to clients

· Perform internal control reviews and special purpose auditing projects

· Effectively communicate any audit issues in a timely and organised manner

· Assist in completing any other assigned tasks

· Undertake specific stages of audit work under supervision by Audit Senior and Manager

· Assist to evaluate the audit evidence obtained and perform audit procedures to meet the objectives of external audit engagements

· Assist Manager in the planning, execution and finalization of all areas of audit for SMEs and listed entities

Requirements

· Partial ACCA or degree holder.

· 3 to 4 years' relevant experience is preferred for audit senior

· Diploma, Advanced/Higher/Graduate Diploma

· Minimum of Diploma in Accountancy and working towards ACCA or Bachelor's Degree in Accountancy or related field

· Proficiency in Microsoft Office software programs such as MS Word, MS Excel and Office 365

· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Highly motivated self-starter with ability to multi-task and complete assignments within time constraints and deadlines

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

HIGH BASIC + ATTRACTIVE COMMISSION

Location: Jurong East

Are you looking for a high basic + commission-based role with uncapped earning potential?

Most consultants in our company take home between $5,000 – $10,000+ monthly (after commissions).

We are hiring driven individuals with call centre sales / inside sales experience to support Business Development and client engagement in a fast-paced environment.

If you have experience or a passion for sales and able to thrive in a KPI-focused environment, this could be the opportunity for you.

Job scope:
• Conduct outbound outreach to prospective clients and candidates
• Identify business opportunities and build client relationships
• Manage and grow existing accounts
• Understand hiring needs and provide staffing solutions
• Achieve sales and recruitment targets
• Ensure smooth follow-up throughout the hiring process

Candidates who possess a CEI Certificate will have an advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Ng Zi Ying

CEI Registration Number: R25154197

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job purpose/summary:

To manage the relationships associated with a portfolio of clients and be the primary point of contact of such clients and other stakeholders, both internal and external.

To coordinate service delivery with resources in other offices of Trident via an outsourcing business model, ensuring a high quality of work is maintained

Key Responsibilities and Accountabilities/Duties:

• Proactively establish and maintain close relationships with clients through consistent communication such as by email, telephone and messaging
• To attend to all client’s requests including such things as distributions, asset purchase or disposal, adding or removing beneficiaries, updating of Letter of Wishes, amending the Trust Deed etc
• To liaise and when required, engage into meetings with bankers, investment managers, lawyers, tax agents and other professionals alike as necessary in the administration of client entities
• To liaise with all internal departments as necessary in the administration of client entities such as Trident Trust Mauritius, Compliance, Business Development and Finance
• To observe and reinforce internal control policies and procedures and statutory guidelines as applicable to the role
• To ensure that file notes raised in Viewpoint are cleared on a timely basis
• To attend to annual trust reviews on a timely basis
• To attend to any third-party injections on a priority basis
• To check on-boarding documents when required
• To attend to queries in relation to Trust Accounting (eg nature of transaction, posting of entries etc)
• To check client invoices for accuracy and ensure that the payment is processed
• Ongoing monitoring of debtor ledger for fee collection
• To review the current annual fees charged and where applicable, to revise it in line with Trident’s current fees, time spent on the client entities and types or complexity of assets
• To participate in the administration of client entities with integrity and to a high level of professional competence
• To assist Trident with meeting its regulatory requirements, including but not limited to risk assessments, ongoing monitoring and ongoing CDD processes
• To either comply with any CPD requirements of your professional body; or where the professional body does not require CPD or the individual is not a member of a professional body, the minimum number of hours specified by Trident, if any
• To observe and comply with Trident’s internal policies and procedures
• To act with the highest standards of ethics, integrity and professionalism
• To participate in training and tests provided by Trident pursuant to Trident’s regulatory obligations to train and test its employees and to demonstrate competency in the topics tested
• Anything else reasonably required by Trident in the administration of client entities and the maintenance of Trident’s licences and regulatory compliance
• Must be fluent in written and spoken Mandarin to deal with Chinese clients

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

Job Duties

• Ingredients preparation and light cooking
• Ensure food are baked and replenished promptly
• Control and replenish inventory stock in a timely manner
• Minimize food waste by following portion control guidelines
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Minimum 1 year of relevant working experience in F&B
• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

A senior, highly skilled specialist responsible for ensuring the reliability, availability, and safe operation of mission‑critical data center infrastructure through advanced controls and automation systems. The Senior Critical Facilities Engineer (Controls) applies deep expertise in BMS, control systems, and system integration to monitor, optimize, and stabilize critical facilities operations. This role operates with a high degree of independence within standard operating procedures and supports operational excellence by improving system behavior, alarm management, and control logic across the site.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventive and corrective maintenance with a focus on controls, automation, and monitoring layers supporting critical facilities systems.
• Acts as a technical authority for Building Management Systems (BMS), DCOS, and associated control platforms, ensuring reliable monitoring and control of power, cooling, and life‑safety systems.
• Monitors and analyzes complex alarms, trends, and events within the BMS, independently resolving issues related to control logic, system behavior, and signal integrity.
• Leads investigation of abnormal system behavior, including false alarms, control sequence failures, sensor drift, and communication faults, recommending corrective actions.
• Supports control system interfaces across mechanical and electrical systems (e.g. chillers, CRAH/CRACs, generators, UPS interfaces), working closely with Electrical and Mechanical CF teams.
• Reviews, validates, and optimizes alarm configuration, thresholds, and escalation logic to reduce noise and improve incident response effectiveness.
• Supports configuration, testing, and validation of control strategies during maintenance windows, system upgrades, or commissioning activities.
• Implements and supports energy efficiency and optimization initiatives through improved control strategies, setpoint tuning, and automated response mechanisms.
• Works on assignments requiring significant judgment and initiative, fully understanding how controls failures or misconfigurations can impact customer infrastructure, availability, and SLAs.

Vendor Support

• Acts as the primary technical interface for controls and BMS vendors, integrators, and service providers.
• Reviews and validates vendor proposed control logic, graphics, and sequences of operation to ensure alignment with site standards and operational intent.
• Assists with the creation, review, and approval of Maintenance Operation Protocols (MOPs) and scripts related to control system changes.
• Oversees vendor execution during controls‑related maintenance, system upgrades, or retrofits, including pre‑work briefings, live supervision, and post‑work validation.
• Ensures control system documentation, network diagrams, point lists, and as‑built records are maintained accurately.

Site Administration & Incident Support

• Prepares and maintains specialized documentation for control system operations, alarm management, and automated response mechanisms.
• Identifies Single Points of Failure (SPOFs) and systemic risks within the controls and monitoring layer and recommends architectural or configuration improvements.
• Responds to on‑site incidents involving BMS failures, alarm floods, loss of visibility, or automation defects, providing controls expertise during restoration.
• Leads or contributes to Root Cause Analysis (RCA) related to controls, automation, or monitoring system failures.
• Supports on‑site teams during incidents by providing control‑system insight, diagnostic guidance, and decision support.
• Ensures controls‑related procedures, alarm management policies, and change processes are followed consistently during normal operations and incidents.

Work Orders & Additional Projects

• Completes skilled work requests related to control system changes, monitoring enhancements, and automation improvements.
• Supports commissioning, re‑commissioning, and control validation activities for new or modified infrastructure.
• Implements approved changes to controls logic, alarm strategies, and system interfaces in support of operations and improvement initiatives.
• Executes and supports complex controls‑focused projects, including BMS upgrades, platform migrations, and integration of new plant systems.
• Supports life‑cycle management and end‑of‑life replacement of controls hardware, networks, and software platforms.
• Recommends controls and automation improvement projects based on operational data, incident trends, and system performance.

Collaboration

• Collaborates closely with Electrical, Mechanical, Operations, Security, and IT teams to ensure controls systems accurately reflect facility behavior and operational needs.
• Acts as a technical mentor for engineers in the areas of BMS usage, alarm interpretation, and control system troubleshooting.
• Works with stakeholders to forecast controls‑related spare parts, licensing, and system capacity requirements.
• Serves as a senior controls subject‑matter expert during incidents, complex changes, and multi‑discipline projects.

Qualifications

• Proven experience supporting controls, BMS, automation, or monitoring systems in mission‑critical environments such as data centers, smart buildings, utilities, or industrial facilities.
• Diploma or Degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation, or Building Services Engineering preferred.
• Hands‑on experience with BMS / DCOS platforms, PLC‑based systems, alarm management strategies, and system integration is highly desirable.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Key Responsibilities:

· Understand client requirements and provide strategic advice to key management of listed companies

· Prepare communication collateral, such as corporate presentations, factsheets, press releases, web material and quarterly/yearly financial reports, that communicate the company’s positioning and strategies effectively to investors

· Organize investor meetings, conferences, media interviews and company visits for clients

· Cultivate relationships with existing clients, and establish strong networks with the media, investors and regulatory bodies

· Contribute to Group level corporate projects

· Assist senior management in establishing strategies that support overall growth and business development

· Experience or knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles.

· Senior Consultant will be groomed to lead a team of associates and consultants in servicing a portfolio of clients to achieve team-centric targets and support.

Requirements:

· Bachelor’s Degree in Business, Accounting, Finance or Communications with at least 3 years of industry experience, preferably spent in audit, equity analysis, journalism or corporate communications (for Senior Consultant, at least 5 years)

· Strong presentation, interpersonal and project management skills

· Proven ability to develop close partnerships with decision makers within client organizations

· Able to work under time pressure and confident in providing counsel to clients and communicating with finance and investment professionals

· Proven ability to multi-task and work both independently and as a team player

· Self-motivated, strong work ethic needed.

· Available on short notice and able to commence work immediately.

Interested candidates are invited to send resume and cover letter to recruitment@financialpr.com.sg. Please send full resume with internship/employment history & reasons for application.

All applications shall be treated confidentially

(We regret that only short-listed candidates will be notified)

Key Responsibilities:

· Assist team leaders in servicing an existing portfolio of SGX-listed and privately-owned companies to help them achieve their IR/PR objectives.

· Maintain regular communication with C-Suite executives to understand their IR/PR objectives and plan or refine their IR/PR roadmap accordingly.

· Prepare relevant communication collateral including corporate presentations, factsheets, press releases, website information, and quarterly/yearly financial reports, that incorporate clients’ positioning and key messages.

· Co-develop and execute IR/PR strategies on a case-by-case basis effectively based on clients’ requirements among the targeted audiences such as analysts, investors, and media.

· Organise and coordinate investor meetings, conferences, and media interviews for clients.

· Proactively seek out media feature opportunities, whether corporate or personality profiling, to improve clients’ publicity and awareness in Singapore and the region.

· Carry out media monitoring for clients and prepare summary reports of IR-related activities

· Experience or knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles.

Candidate Criteria:

· Bachelor’s Degree in Business Administration, Communications, Economics, Finance, or a related field.

· Candidates without experience are welcome to apply; candidates with 2-3 years of relevant experience will have an advantage.

· Experience in journalism, finance, asset management, investment analysis, or corporate communications (agency or in-house) is highly desirable.

· Organizational skills with attention to detail, and presentation, interpersonal, and project management abilities.

· Able to meet tight deadlines, work effectively under pressure, and consistently deliver high-quality work.

· Proven ability to multi-task and work independently as well as collaboratively within a team.

· Self-motivated, responsible, and possessing a positive work ethic.

· Available on short notice and able to commence work immediately.

Join our team and make an impact! Interested candidates are encouraged to submit their resume and cover letter to recruitment@financialpr.com.sg. Please include a detailed resume highlighting your qualifications, relevant experience, and motivation for applying. We look forward to hearing from you!

All applications will be treated with strict confidentiality.
(We regret that only shortlisted candidates will be contacted.)

Benefit

• Staggered working hours available
• Performance Bonus & AWS
• Medical coverage with panel clinics
• Company incentive trip & team bonding activities

Job Responsibilities:

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow
• Planning of manpower and work arrangement with site person in charge
• To liaise with suppliers on procurement and delivery of materials and equipment
• Assist in settlement of project final account including variation orders

Requirements:

• Candidate must possess Engineer specialized in Engineering - Mechanical or equivalent.
• At least 2 Year of working experience in the related field is required for this position.
• Energetic, self-motivated, good problem-solving skills.
• Willing to learn, positive attitude.
• Proficiency in AutoCAD drawing is preferred.

About Val-Technik

Val-Technik is a Singapore-based engineering solutions company established in 1988. As part of our growth strategy, we are expanding our capabilities in HVAC systems, controls and Building Management Systems (BMS), combining valves, metering and Innotech control solutions into integrated offerings.

About the Opportunity

We are currently building our pipeline of commercially driven engineers for upcoming roles within our Building Services business.

This is not an immediate hiring requirement — we are looking to connect with individuals who are interested in growing with a company that is expanding its solution capabilities.

Future roles will involve:

• Driving revenue across HVAC valves, metering and control systems
• Engaging consultants and influencing system design
• Selling integrated solutions, not just individual products
• Contributing to the growth of a new business segment

Who We Are Looking For

We are keen to connect with individuals who:

• Have experience in HVAC, building services, controls or BMS
• Are commercially driven and comfortable with technical sales
• Enjoy engaging consultants, contractors and project stakeholders
• Want to grow beyond product sales into system-level solutions

Expression of Interest

If you are open to exploring future opportunities with us, we welcome you to share your profile. Suitable candidates will be contacted when roles become available. We are particularly interested in individuals who want to take ownership of revenue and grow into larger commercial roles.

Hiring: Admin Executive (Funeral Services)

SHRI is seeking a committed and organised Membership & Events professional to strengthen the Communications, Events and Membership (CEM) function. This role is central to building a vibrant member community, delivering meaningful engagement, and ensuring smooth execution of SHRI’s events and programmes.

Role Overview

This is a 1 year contract role.

As a Senior Executive, you will support and drive the delivery of SHRI’s membership and events initiatives, ensuring high-quality execution, meaningful member engagement, and smooth operations across programmes. You will work closely with internal teams and stakeholders to strengthen the member journey and contribute to the growth of SHRI’s community and influence. This role offers opportunities for growth into broader leadership or managerial responsibilities, depending on performance and organisational needs.

Responsibilities

Membership

• Manage day-to-day membership administrative tasks, including processing new applications, renewal workflows, and updating member records and finance follow-ups.

• Support membership recruitment and retention initiatives, including outreach campaigns and engagement activities.

• Coordinate the end-to-end member journey, from enquiry and onboarding to renewal and ongoing engagement

• Analyse data to track recruitment, retention and engagement, and prepare monthly reports for management and Council.

• Execute and enhance member touchpoints across individuals, corporates, professionals and students.

• Serve as a key point of contact for member enquiries, feedback, and service follow-ups.

• Maintain accurate and up-to-date membership records, data migration, and documentation in the CRM or membership system.

Events

• Plan, coordinate, and execute member-focused events such as networking sessions, seminars, and community engagement programmes.

• Support the planning and on-ground execution of major / signature SHRI events, including vendor coordination, logistics, registration, and post-event follow-ups.

• Liaise with vendors, partners, and internal stakeholders to ensure smooth event delivery and positive participant experience.

• Track event participation, feedback, and outcomes to support continuous improvement.

Governance, Reporting & Coordination

• Coordinate Council meetings, Annual General Meetings (AGM), including the preparation of presentation slides, logistics, and accurate minute-taking.

• Ensure that all membership processes remain compliant with internal policies and constitutional requirements.

• Act as liaison between members, partners, vendors and internal teams to ensure a seamless membership experience.

• Work closely with the Marcoms team to support membership EDMs, campaigns, and outreach materials.

• Prepare regular membership and engagement reports and summaries for internal stakeholders.

• Analyse membership and event data to support reporting, insights, and recommendations.

• Support cross-functional collaboration across Communications, Events, and Membership teams to ensure alignment and consistency.

Requirements

• 3–6 years of relevant experience in membership management, events management, associations, or related roles.

• Strong interpersonal and communication skills, with a service-oriented mindset.

• Resilient, positive-minded and a good team player with a strong desire to learn and grow with the organisation.

• Highly organised, detail-oriented, good time-management skills, and able to manage multiple priorities independently.

• Ability to troubleshoot, think on your feet and make sound decisions

• Comfortable working with CRM systems, membership databases, and Microsoft Office tools.

• Ability to blend into a dynamic environment seamlessly

• Able to analyse data and support reporting for management decision-making.

• Experience in associations, professional bodies, HR communities, or training environments is an advantage.

Job Description & Requirements

We’re looking for an enthusiastic and passionate Counter Service Officer to help us provide the best in market customer service experience. As a Counter Service Officer, you are expected to be independent, neat and proactive in managing a Retail Counter on your own.

Laundry Retail Counter Staff #Seniors Welcome

Outlet Management

Carry out daily shop operation and duties

Open and close shop in a retail mall setting punctually

Manage merchandise and inventory to ensure no missing items

Manage cleanliness and organization of outlet

Follow Counter SOP to conduct daily work

Ensure all payments received are accurate and tally with the Daily Sales Report

Customer Handling

Handle and manage customers expectations to ensure customer feel ease and convenient in dealing with Presto Drycleaners

Inspect customer's garments and communicate any defects promptly

Polite and professional in customer service

Preferred Qualifications:

Good command of English in both verbal and written communication

Confident with a pleasant disposition and well-groomed

A friendly personality and great working attitude

Able to work independently

Responsible, punctual and polite

Interested candidate may send in their resume to: hr@prestodrycleaners.com.sg

Job Description

We are seeking a motivated Public Relations Executive to support the day-to-day operations of the Public Relations department. The successful candidate will assist in executing communication campaigns, creating engaging content, and organising events that promote the Town Council’s initiatives and strengthen community ties.

Key Responsibilities

• Organise and execute corporate events and community engagement activities to enhance the Town Council’s presence and build connections with residents.
• Implement public education and awareness campaigns on the Town Council’s initiatives, services, and policies.
• Identify and liaise with stakeholders, community groups, and partners to foster networks and support collaborative opportunities.
• Draft and edit content for digital platforms, newsletters, posters, and notices. Contribute to the creation of timely, resident-focused communication materials.
• Monitor media and online coverage relevant to the Town Council. Assist with media enquiries and maintain media contact databases.
• Coordinate with vendors on branding, design, social media, publications, advertising, and printing projects to ensure quality and timely delivery.

Requirements

• Bachelor’s degree (or diploma with relevant experience) in Communications, Marketing, Journalism, Public Relations, or a related field.
• 1–3 years of relevant experience in public communications, community outreach, or event planning, preferably in the public sector or community-based organisations.
• Excellent written and spoken English, with strong writing skills. Proficiency in a second language (Chinese, Malay, or Tamil) is an advantage.
• Highly organised, with strong time management skills, attention to detail, and the ability to multitask effectively.
• Proactive, resourceful, and community-oriented.
• Proficient in Microsoft Office; familiarity with basic graphic design tools (e.g., Canva, Photoshop) is a plus.
• Willingness to support events outside regular office hours when required.

Additional Information

• Shortlisted candidates will be notified and required to undergo a written test. Those assessed to be suitable will subsequently be invited for an interview.

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.
    (Firewalls: Expert-level management of Cisco OR FortiGate)

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).