Total 687 technical support job vacancies

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

• Scale the Commercial API division from the ground up and own revenue outcomes.
• Shape the go-to-market strategy for MerchantSpring's API product.
• Clear pathway into leadership opportunities as the division scales.
• Collaborate cross-functionally to drive impact across the business.
• Join an international team with clients across the Americas, Europe, and APAC.
• Work from a modern co-working space in our Kuala Lumpur office on a hybrid basis.
• Competitive salary package and performance-based incentives.
• Opportunities for travel across the globe.

Company: Stulz Asia Hub Pte. Ltd.

Location: Singapore / Asia Region

Company Background

STULZ has grown from an innovative family business into a modern global leader in cooling technology. Our journey is built on a foundation of customer focus, entrepreneurial spirit, and technological expertise. With over 50 years of experience, particularly in cooling mission-critical environments, STULZ is a trusted partner for high-performance, energy-efficient cooling solutions specifically tailored to meet the demands of a dynamic data center industry. We offer expert consulting, advanced cooling technologies, tailored services, and strong global support.

Our global presence spans 35 subsidiaries and a wide network of partners allowing us to serve customers in over 150 countries. This reach ensures fast, localized responses to diverse needs, while maintaining a clear view of global trends and innovations.

Stulz Asia Hub Pte Ltd was established in 2022 and serves as a regional hub for the APAC region supporting our partners and subsidiaries.

Position Summary

The Regional Technical Engineer plays a critical role in shaping and executing STULZ’s technical and product strategy across the Asia Pacific region. Acting as a key interface between global product management, engineering teams, manufacturing sites, and regional commercial organizations, this role ensures that STULZ’s cooling solutions are technically robust, market-relevant, and aligned with evolving customer and industry requirements. As a technical reference within the region, the role provides expert guidance to internal teams, strategic customers, consultants, and partners, while also contributing thought leadership through feasibility studies, technical publications, and industry engagement.

Key Responsibilities

Regional Product Strategy & Lifecycle Management

• Strategic Planning: Collaborate with global product management application team(s) to assist in the development and execution of cooling solution strategies and roadmaps for Stulz portfolio diversification.

• Market Intelligence: Conduct market research on trends, competitor landscapes, and customer requirements across countries within the APAC region to influence global product development in emerging technologies.

• Commercial Execution: In collaboration with sales and marketing teams, define and implement regional go-to-market strategy, including pricing, promotional campaigns, product launches.

• Performance Tracking: Monitor product performance, including ‘share of wallet’, market size, using data and customer feedback to drive continuous product improvement while identifying new and innovative opportunities.

• Lifecycle Management: Oversee end-of-life planning cycles and product retirement campaigns.

Global Collaboration & Engineering Support

• Internal Liaison: Participate in monthly product management and quarterly performance reviews, acting as the primary bridge between global product management and Stulz factories (China, India, Germany, Spain) to align strategies, best practices, and lessons learnt.

• Cross-Functional Development: Partner with global engineering and manufacturing teams to design and enhance products (AHUs, CRAHUs, Chillers, DCIM, software) that meet regional standards and customer needs.

• External Partnerships: Manage ODM/OEM relationships, including contract development opportunities, technical support, and joint development efforts to enable growth and diversification of the regional product portfolio for Stulz APAC

• Technical Expertise: Serve as a "go-to" expert for regional application engineers, key accounts team, consultants, and contractors as required from time to time. Leading technical discussions and ensuring compliance with complex project requirements.

• Thought Leadership: Conduct feasibility studies, develop white paper documents and industry engagement ‘interest pieces for industry publications.

• Sales Enablement: Collaborate with sales and marketing to develop value-driven sales tools, collateral, technical training materials, and battle-cards for competitor analysis.

Education / Experience

• 5+ years’ product management experience, preferably within Data Centre, HVAC, or related engineering fields.

• Deep technical understanding of HVAC systems, refrigeration, hydraulics, controls, and sustainability standards.

• Proven success in managing complex engineering products with long development cycles.

• Critical thinking, problem-solving, and project management skills.

• Excellent communication and stakeholder management skills, capable of translating technical details into clear business value.

• Experience working with cross-disciplinary teams in a fast-paced, innovation-driven environment.

• Minimum qualifications - bachelor’s degree in mechanical engineering, electrical engineering, or related technical field; advanced degree or certifications.

• Strong communication skills in English; Mandarin is an advantage

What We Offer

• Competitive salary with performance-based incentives.

• Opportunities to shape innovative technologies and advance sustainability efforts.

• Collaborative environment with industry-leading engineers and innovators.

• Flexible working arrangements.

• Comprehensive health & wellness benefits.

Contact

We invite committed individuals to join us in our expansion plans. Please send your resume as well as a letter of motivation to hr@stulzasia.sg.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description & Requirements

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min. 8 years of experience in LTA projects

Registered RTO with IES/ACES

Job Description

• Engage with client leaders and architects to position ServiceNow as a digital transformation platform integrated with core systems
• Supporting the client teams in defining solutions, scoping and translating the client’s vision into estimates and deliverables
• Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components
• Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
• Be a key member of the overall implementation project team.
• Prepare all client facing and internal deliverables that are technology related.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

Job Qualifications

• Maintains sufficient technical capability and current best practice knowledge to be able to implement and administer all the company’s core products with an advanced level of knowledge in at least one specialist area
• Establishes credible advisor relationships with customers and colleagues alike on all technical matters relating to the company’s products
• Understands, produces and maintains all relevant project documentation
• Implements all technical aspects of service delivery to the highest level of quality (measured against customer expectations)
• Supports less experienced or more junior colleagues assigned to the same engagement
• Assists the services sales process when a higher level of technical knowledge is required
• Feeds back customer views regarding the company’s products to the appropriate internal groups to enable continuous improvement
• Solves problems, prioritizes own schedule and delivers within potentially high-pressure business environments as an individual contributor as well as part of a team
• Actively listens, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) appropriate for both Business and Technical audience, clarifying own understanding and that of others.

Job Purpose

To operate and maintain all electrical and power-related system equipment installed in SMRT in compliance with our Quality objective as stated in our QP/WIs/Work Records.

Responsibilities

1. Plan and perform Preventive Maintenance (PM) on all electrical and power-related system equipment.
2. Attend to the Corrective Maintenance (CM) on all electrical and power-related system equipment.
3. Ensure compliance with work procedures when carrying out any maintenance work.
4. Carry out necessary data entries as required in the Maintenance Management System.
5. Practice safe and proper housekeeping.
6. Assist Assistant Engineer (AE) in any other maintenance work related to all electrical and power-related system equipment.
7. Carry out any other ad-hoc tasks assigned by supervisor.
8. Actively participate in Kaizen Project to enhance and streamline maintenance processes and equipment performance.
9. Support project initiative, testing and commissioning for new projects.

Qualifications & Work Experience

• Candidate must possess at least a Professional Certificate/ NITEC, Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• Past working experience in electronic servicing industries or with relevant experience in maintenance and troubleshooting power and electrical equipment.

Skills

• With self-motivation, always striving to improve or meet a standard of excellence.
• Able to work independently
• Communicate effectively and work in and as a team.

We regret that only shortlisted candidates will be notified.

Overview

As an ERP Developer, you are responsible for reviewing, analyzing, and modifying the ERP application including coding, testing, and debugging to support an organization’s Enterprise Resource Planning (ERP) applications. Ensures that your provided solutions can be completely integrated into the ERP system.

Job Descriptions:

1. As an ERP Developer you are responsible for working with ERP applications on integration analysis, development, testing, debugging and fixing integrations between NetSuite and other external or third party systems.
2. The ERP Developer is involved in all phases of the project lifecycle. Design, build, test, and deploy Integration/Customization solutions to support the organization’s ERP applications.
3. Create custom integrations using Suite Cloud Platform, SuiteScripts, Web Services and Rest APIs.
4. The ERP Developer is also responsible to perform Unit Test and support systems integration testing (SIT) and user acceptance testing (UAT) by providing insight to testing teams to ensure the appropriate depth of test coverage.
5. The ERP Developer is also responsible for providing any automation using workflows as per the requirements.
6. Create technical documents which capture the development standards for the NetSuite project. These standards are fundamental building blocks to maintain consistency throughout the project and facilitate an effective output till post-production support.
7. Coordinate the feasibility study with the cost-effective technology and to come up with architecture details to resolve problems of intent, inaccuracy, or limitation of the system.
8. The ERP developer ensures that the ERP customization or integration can be completely integrated into the ERP system and works well with all the stakeholders and end users, on an as needed basis to ensure that the design and code meet customer requirements.
9. The ERP Developer is responsible for following the industry best practices for coding and also needs to maintain code in version control.

Requirements:

1. At least 3 years of software development experience in JavaScript.
2. NetSuite SuiteScript experience will be preferred.
3. Possesses good communication skills.
4. Ability to work independently.
5. Ability to work efficiently with other team members.
6. Ability to handle multiple projects simultaneously.
7. Possesses strong technical and analytical skills.

We are seeking an experienced and proactive Technical Manager to lead project technical coordination, design management, and compliance activities. This role will oversee technical standards, resolve design and constructability issues, and support project teams to ensure successful and efficient project delivery.

Work location: near to Dover area

Key Responsibilities

Technical Management

• Manage and maintain project technical standards, specifications, and procedures
• Review and approve technical documents, drawings, and method statements
• Provide technical guidance and solutions to project and site teams

Design Coordination

• Coordinate with consultants, architects, engineers, and subcontractors
• Identify and resolve design clashes, constructability issues, and technical risks
• Lead value engineering initiatives and propose alternative technical solutions

Quality & Compliance

• Ensure compliance with local construction codes, authority requirements, and industry standards
• Support audits, inspections, and authority submissions
• Implement and monitor QA/QC processes

Project Support

• Support tender and pre-construction teams with technical input
• Assist with variations, claims, and technical dispute resolution
• Monitor technical progress and report potential risks or delays

Qualifications & Experience

• Degree in Civil Engineering, Construction Management, or a related field
• 7–12 years of experience in construction or engineering projects
• Proven experience in design management and site technical coordination
• Strong understanding of construction methodologies, technical standards, and regulatory requirements
• Excellent coordination, communication, and problem-solving skills
• Ability to manage multiple stakeholders and work effectively in a fast-paced environment

Job Description

• Engage with client leaders and architects to position ServiceNow as a digital transformation platform integrated with core systems
• Supporting the client teams in defining solutions, scoping and translating the client’s vision into estimates and deliverables
• Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components
• Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
• Be a key member of the overall implementation project team.
• Prepare all client facing and internal deliverables that are technology related.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

Job Qualifications

• Maintains sufficient technical capability and current best practice knowledge to be able to implement and administer all the company’s core products with an advanced level of knowledge in at least one specialist area
• Establishes credible advisor relationships with customers and colleagues alike on all technical matters relating to the company’s products
• Understands, produces and maintains all relevant project documentation
• Implements all technical aspects of service delivery to the highest level of quality (measured against customer expectations)
• Supports less experienced or more junior colleagues assigned to the same engagement
• Assists the services sales process when a higher level of technical knowledge is required
• Feeds back customer views regarding the company’s products to the appropriate internal groups to enable continuous improvement
• Solves problems, prioritizes own schedule and delivers within potentially high-pressure business environments as an individual contributor as well as part of a team
• Actively listens, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) appropriate for both Business and Technical audience, clarifying own understanding and that of others.

Role Summary

We are looking for a Technical Operations Lead to oversee the company’s technical operations, internal IT systems, infrastructure reliability, and production support capabilities.

This role is responsible for ensuring that business and engineering teams have stable, secure, and efficient technical systems to support daily operations and product delivery. The successful candidate will work closely with engineering, operations, HR, and business teams to improve technical processes, strengthen system reliability, and support scalable company growth.

This is a hands-on leadership role suited for someone with strong technical operations experience, infrastructure knowledge, production troubleshooting capability, and the ability to lead technical team members across IT operations, site reliability, and platform support.

Key Responsibilities

• Lead technical operations, including IT setup, systems administration, technical tools, access management, and operational support.

• Set up and improve internal technology processes, documentation, SOPs, asset tracking, account provisioning, and vendor coordination.

• Support office and engineering teams on IT infrastructure, software tools, cloud access, user permissions, security practices, and technical issue resolution.

• Own production support practices, including monitoring, alerting, incident response, root cause analysis, and operational readiness.

• Work with engineering teams to improve backend platform reliability, deployment processes, cloud infrastructure, observability, and system performance.

• Drive DevOps and platform improvements, including CI/CD, infrastructure as code, automated deployment, logging, monitoring, and cloud resource governance.

• Supervise Site Reliability Engineers and relevant technical operations or platform team members.

• Establish standards for technical operations, release support, system reliability, change management, and cross-team collaboration.

• Partner with engineering, product, operations, HR, and business teams to support company growth and operational efficiency.

Requirements

• Relevant experience in technical operations, IT operations, infrastructure, DevOps, site reliability, backend engineering, or platform engineering.

• Experience leading or supervising technical team members, engineers, IT operations, SREs, DevOps, or infrastructure-related roles.

• Hands-on experience with IT setup, access management, technical tools, cloud platforms, internal systems, or operational process improvement.

• Strong understanding of site reliability practices, including monitoring, alerting, incident management, root cause analysis, disaster recovery, and production readiness.

• Experience with cloud infrastructure, preferably AWS or GCP.

• Experience with CI/CD, infrastructure as code, automated deployment, observability, centralized logging, or equivalent practices.

• Knowledge of backend systems, microservices, caching, load balancing, database optimization, and high-availability architecture.

• Familiarity with tools such as Terraform, Ansible, GitLab CI/CD, Prometheus, Grafana, Redis, MySQL, or equivalent technologies.

• Experience with high-traffic online platforms, gaming, social platforms, advertising technology, real-time systems, AI/ML engineering, or recommendation systems will be advantageous.

• Strong problem-solving, communication, stakeholder management, documentation, and team leadership skills.

Position Summary:

As a Senior Technical Consultant you will work as part of a highly technically focused team of professionals who are responsible for design, development and deployment of Web content solutions using Adobe – AEM products especially AEM Sites and AEM Forms to meet business requirements. Strong organizational skills, technical expertise and attention to detail are key in this customer-focused role.

Translate business requirements using methods/models to determine appropriate AEM Sites and AEM Forms solutions.

Evaluate customers’ existing infrastructure capacity, performance; plan for future requirements, prepare proposals. Evaluate technology/ tools and identify prospective solutions

Work within a high technically focused team to provide technical expertise in the design and planning of solutions.

Should assess the impact Analysis on Infrastructure due to Projects requirements. Should be able to advise on implementation strategy, performance, tools, operations, release, deployment to the customers

Should assess Non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models

Work closely with clients, developers, system administrators and BA’s to build Adobe AEM-Sites and AEM-Forms solutions.

Provide solutions in integrating third-party systems with Adobe CQ as part of overall architecture.

Handle the Demos and POCs for clients.

To architect, design and develop (through Team) solution for product/project & sustenance delivery.

Provide technical leadership to team and mentor the technical focused team.

Hands-on contribution as part of the team and lead the day-to-day technical activities bringing in excellence in implementation.

Requirements:

7+ years of experience in development and/or administration of AEM Sites / AEM Forms project

3+ year’s core experience in developing digital consumer experiences based Adobe – AEM Sites and AEM Forms.

3+ years of experience with developing powerful features such as multi-site and multi- channel delivery, personalization/ targeting, content aggregation & syndication, multi- lingual support, automated workflow management, social media etc.

Expertise in CMS Design, CRX, CQ WCM, DAM and Social Collaboration

Mastery of all core web technologies including XML, XHTML, client/ server- side scripting languages such as Javascript, Jquery, HTML5 and JSP, and web services development using RESTful implementations.

Deep understanding of Java, Java EE, Servlets, JSP , Tag libraries, and JSTL skills, combined with a strong understanding of Enterprise Java frameworks such as Spring and Hibernate.

Deep understanding of and hands- on development experience with relevant "Java CMS" frameworks including Apache Sling for content- centric application development, JCR and JSR-170 / JSR- 283 for Content Management, JSR- 168 and JSR- 286 for Portal development,and Apache Felix for OSGi bundle development.

Preferred:

Proficient in Day CQ foundational concepts, including the CRX repository, the CQ platform, the use of core frameworks such asApache Sling and Apache Felix, a solid understanding of all Day CQ building blocks including templates, components, dialogs, widgets, etc, and the CQ development and deployment process.

Excellent verbal, interpersonal and written communication skills

Strong skills to effectively interface with client totally a must.

Configuration planning, testing, change management knowledge and experiences

Experience with design patterns is a must.

Preferred exposure with Agile Development Methodology.

Ability to play the Scrum Master in agile model is preferred.

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

System Analyst (Functional & Technical)

Job Overview

We are representing a client seeking a System Analyst with both functional and technical capabilities to support and enhance enterprise business applications.

This role plays a critical bridging function between business users, application teams, and the data transformation team, ensuring alignment across system processes, data structures, and transformation initiatives (including ERP transformation). The successful candidate will help translate business needs into system and data requirements, while ensuring seamless execution across applications, integrations, and reporting layers.

Key Responsibilities

Application Support & Operations

• Provide end-to-end support for enterprise applications such as ERP, CRM, WMS, HRMS, and related systems.
• Manage and resolve application incidents, service requests, and system issues within agreed service levels.
• Support user onboarding, offboarding, access control, and application administration.

Functional Analysis & Business Engagement

• Gather, analyse, and document business requirements, workflows, and functional specifications.
• Identify process gaps and improvement opportunities across systems and operations.
• Act as a key liaison between business users and IT teams to ensure alignment of system capabilities with operational needs.
• Support UAT, business validation, and post-go-live stabilisation.

Technical Support & Integration

• Troubleshoot system issues including configurations, integration failures, and data inconsistencies.
• Support integrations across systems (APIs, EDI, file-based interfaces, and workflows).
• Perform data validation, reconciliation, and basic analysis using SQL or reporting tools where required.
• Work with vendors and technical teams to resolve issues and improve system stability.

Data & Transformation Collaboration (Key Focus)

• Work closely with the Data team and ERP transformation team to support ongoing transformation initiatives.
• Translate business processes and application logic into data requirements, data flows, and reporting needs.
• Help bridge gaps between application systems and data platforms, ensuring consistency and integrity across systems.
• Support data migration, validation, reconciliation, and testing activities during system transformation.
• Ensure alignment between system changes, data models, and business reporting requirements.

Project Delivery & Enhancements

• Support system implementations, ERP transformation initiatives, enhancements, and rollouts.
• Assist in test planning, execution, defect tracking, and cutover activities.
• Ensure proper documentation, knowledge transfer, and post-implementation support.

Documentation, Training & Knowledge Sharing

• Maintain documentation including SOPs, process flows, technical notes, and user guides.
• Conduct training sessions, system walkthroughs, and user briefings.
• Promote cross-functional knowledge sharing between business, application, and data teams.

Continuous Improvement

• Identify recurring issues and recommend system or process improvements.
• Drive improvements in system usability, data accuracy, and operational efficiency.
• Build strong understanding of end-to-end processes, including system and data dependencies.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 3–5 years of experience in system analysis, application support, or similar roles.
• Experience supporting enterprise systems such as ERP, CRM, WMS, or HRMS.
• Strong skills in requirement gathering, process mapping, and documentation.
• Experience in technical troubleshooting and system support.
• Familiarity with system integrations (APIs, EDI, interfaces).

Preferred / Advantageous Skills

• Experience working with data teams, data warehouses, or data transformation initiatives.
• Strong data proficiency (SQL, data validation, reporting, reconciliation).
• Understanding of data flows, data models, and system-to-data integration.
• Exposure to ERP transformation or large-scale system implementation projects.
• Familiarity with Postman, XML, JSON, or API testing tools.
• Experience in user training and stakeholder engagement.

Key Competencies

• Strong communication and stakeholder management across business, IT, and data teams
• Ability to translate between business, systems, and data concepts
• Analytical thinking with attention to detail
• Problem-solving and adaptability in a transformation environment
• Collaboration and cross-functional influence

Additional Information

• This role is positioned as a critical bridge between Applications and Data teams within an ongoing transformation environment.
• Candidates with strong data awareness and the ability to connect business processes with data structures will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No

:R21100547 ; EA Personnel Name:KIT WEE LEX

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Project management certification will be looked upon favourably