Total 376 technical support job vacancies

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

Job Responsibilities

• Serve as the key liaison between stakeholders and the facilities management team, ensuring timely and effective service delivery

• Coordinate and oversee preventive and corrective maintenance activities across assigned sites

• Plan, schedule, and monitor maintenance works, asset upkeep, and infrastructure improvement projects

• Supervise on-site contractors and service providers to ensure work is completed safely, efficiently, and in accordance with required standards

• Conduct site inspections, monitor service quality, and implement corrective actions where necessary

• Maintain accurate records, reports, and documentation within the facilities management system

• Support project implementation, including site coordination, measurements, and progress monitoring

• Ensure compliance with workplace safety regulations, contract requirements, and operational procedures

• Provide support for staff onboarding, training, and continuous improvement initiatives

• Prepare regular updates and reports for management and stakeholders on operational performance and maintenance activities

Job Requirements

• Diploma or Degree in Facilities Management, Engineering, Building Services, or related discipline

• Minimum 2 years of relevant experience in facilities management, maintenance, or technical operations

• Strong knowledge of building maintenance, M&E systems, and facilities operations

• Good organisational, coordination, and problem-solving skills

• Able to manage multiple stakeholders, contractors, and projects simultaneously

• Proficient in Microsoft Office and facilities management systems

• Good communication and interpersonal skills

• Familiarity with local building regulations, workplace safety requirements, and facilities management best practices is an advantage

• Able to work independently and in a fast-paced environment

• Comfortable travelling frequently across multiple school sites within the Northeast region of Singapore

• Able to respond promptly to operational and maintenance issues during school operating hours

Additional Information

• Work Location: Northeast Region, Singapore

• Nature of Role: Frequent travel between assigned school sites is required

• School Operating Hours: 7:00 AM – 7:00 PM (support required during operational hours as needed)

Attention to: Debbie Tan (debbie.tan@elitez.asia)

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004 | Debbie TAN | Registrations No: R26159853 

Key Responsibilities:

1. Lead and coordinate the site supervision team to ensure works are carried out according to approved drawings, specifications, and HDB requirements.

2. Conduct regular site inspections and monitor quality, safety, progress, and workmanship.

3. Attend site meetings with HDB, consultants, contractors, Town Council, and other stakeholders.

4. Carry out joint inspections and site walks with the Project Director (PD), consultants, and HDB officers.

5. Monitor project progress and highlight delays, defects, and non-compliance issues for timely resolution.

6. Review and maintain site records, reports, inspection checklists, and project documentation.

7. Coordinate and supervise handover inspections and completion of outstanding works.

8. Provide guidance and supervision to RTOs and ensure consistent site standards.

9. Attend to residents' feedback, complaints, and site-related issues when required.

10. Perform any other duties assigned by the assigned by HDB and consultants.

Requirement:

• Registered RTO (Resident Technical Officer) certification
• Minimum 7 years of experience in supervision of Civil & Structural (C&S) or Architectural works
• Preferably experienced in HDB Home Improvement Programme (HIP) projects

Responsibilities:

• Report to the Fleet Manager and support the effective implementation of the Company’s Fleet Management System for assigned tanker vessels.
• Ensure all assigned vessels maintain valid statutory, class, flag state, vetting, and trading certifications.
• Ensure vessels are manned in compliance with Safe Manning requirements, STCW regulations, flag state, OCIMF, and tanker industry standards.
• Liaise with Masters and Chief Engineers to plan and execute preventive and long-term maintenance programs.
• Monitor vessel maintenance schedules, inspections, testing activities, and ensure timely completion of PMS and critical equipment maintenance.
• Review and approve technical requisitions, including spares, stores, and repair requirements for tanker operations and cargo systems.
• Monitor vessel performance, including fuel consumption, cargo operation efficiency, machinery reliability, and off-hire prevention.
• Review analysis reports for fuel oil, lube oil, cargo equipment, and machinery, ensuring prompt corrective actions are taken.
• Prepare and monitor vessel operating budgets and expenses, recommending cost-control measures where required.
• Ensure timely submission and review of technical, operational, and tanker-related reports.
• Prepare quarterly reports covering vessel condition, certification status, crew matters, dry docking progress, budget performance, and class status.
• Prepare dry-docking specifications, evaluate shipyard quotations, and coordinate docking projects for tanker vessels.
• Conduct vessel visits, inspections, and audits in line with company procedures and tanker industry requirements.
• Support SIRE/CDI vetting inspections, PSC inspections, internal audits, and oil major compliance requirements.
• Ensure compliance with ISM, ISPS, MLC, MARPOL, SOLAS, and tanker safety standards.
• Review charter party requirements related to tanker operations, cargo handling, voyage instructions, and performance warranties.
• Handle technical incidents, cargo claims, insurance matters, sea protests, and emergency response activities when required.
• Coordinate pre-arrival requirements, ballast water reporting, cargo readiness, and port documentation with vessels and authorities.
• Perform additional duties and responsibilities assigned by the Fleet Manager.
• Approve spares, stores, repairs, and emergency purchases for assigned vessels within authorised limits.
• Recommend crew promotion, transfer, and repatriation matters.
• Review and approve repair and dry-docking invoices upon management approval.
• Conduct performance appraisals for senior ship staff and provide recommendations to the Fleet Manager.
• Undertake additional responsibilities delegated by management.

Qualifications

• Possess Chief Engineer Class 1 / Motor Unlimited Certificate of Competency (CoC)
• Minimum 2 years of sailing experience on tanker vessels, preferably Oil, Chemical, LNG, or LPG tankers
• Prior experience as a Technical Superintendent or in tanker vessel management is advantageous
• Strong technical knowledge of tanker operations, dry docking, planned maintenance systems (PMS), and vessel maintenance
• Familiar with SIRE/CDI inspections, OCIMF standards, and tanker vetting requirements
• Good understanding of ISM, ISPS, MLC, MARPOL, and SOLAS regulations
• Strong analytical, problem-solving, planning, and budget management capabilities
• Effective communication and stakeholder management skills with vessel crew, shipowners, managers, and external parties
• Proficient in PMS and ship management software systems
• Willing to travel for vessel inspections, audits, and dry-docking assignments when required

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).

Are you passionate about technology, AI, digital marketing, customer service, and business automation?

DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.

It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.

Position: Front-End Customer Service & System Support Assistant

Location: Near Tai Seng MRT

Job parameters;

✅ AI Agents & AI Employees

✅ CRM & Customer Relationship Management

✅ Business Automation & Workflow Design

✅ Digital Marketing Technologies

✅ Customer Support Operations

✅ Website & Funnel Management

✅ WhatsApp, Email & Social Media Automation

✅ AI-Powered Business Systems

✅ Lead Generation & Customer Engagement Strategies

✅ Business Analytics & Reporting

Key Responsibilities: Customer Service & Front-End Support

• Respond to customer inquiries via chat, email, and CRM systems
• Assist customers with onboarding and account setup
• Help troubleshoot common user issues
• Maintain excellent customer experience standards

System Support

• Assist in configuring CRM systems and automations
• Test workflows, forms, funnels, websites, and integrations
• Support AI Agent and automation deployment projects
• Help maintain the knowledge base and support documentation

Ideal Candidate

We are looking for candidates who are:

✔ Passionate about AI, technology, and digital business

✔ Curious and eager to learn

✔ Strong communicators with excellent interpersonal skills

✔ Detail-oriented and organized

✔ Comfortable using computers and online tools

✔ Able to work independently and collaboratively

✔ Interested in entrepreneurship, marketing, automation, or business technology

Preferred Skills

• CRM Platforms
• Digital Marketing
• Social Media Management
• Customer Service
• Website Management
• AI Tools (ChatGPT, Claude, Gemini, etc.)
• Basic Technical Troubleshooting

Prior experience preferred in software, CRM, sales. Training will be provided.

About DIGI5Y™

DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.

Apply Now

"Learn the technologies shaping the future of business while building real-world experience that employers value."

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23114523 (Oh Yu Xiang)

Company Overview

We are looking for an entry-level Logistics Operations & Project Support Coordinator to support daily logistics operations and assist in coordinating project-based logistics activities.

This role is suitable for individuals who are organised, responsible, and keen to develop a career in logistics operations and coordination.

This is a structured training role designed to progressively develop operational capability in logistics coordination and project support as part of a progressive development programme.

Key Responsibilities.

1. Daily Logistics Operations Support

• Assist in coordinating daily delivery jobs and schedules
• Support communication with drivers on job assignments
• Update job status and delivery progress
• Assist in handling basic customer enquiries and delivery updates

2. Project Coordination Support

• Assist in coordination of logistics and relocation projects
• Support scheduling of manpower and subcontractors
• Help track project timelines and job progress
• Assist with operational instructions under supervision

3. Subcontractor Coordination Support

• Assist in communicating job instructions to subcontractors
• Support scheduling and follow-up of job completion
• Escalate issues to supervisor when required

4. Reporting & Administration

• Update daily operations tracking sheets or dashboards
• Assist in basic reporting of job completion and exceptions
• Support documentation of operational activities

Career Development

This role offers structured progression opportunities within logistics operations and project coordination. Responsibilities will increase progressively as competency milestones are achieved during the training programme.
Training milestones will be reviewed periodically to ensure structured competency development.

Roles and Responsibilities

Job Purpose:

We are seeking a dedicated Indoor Sales Support Cum Telemarketer to prospect and generating new sales leads through cold calling and networking.

Job Description:

• Prospecting and generating new sales leads through cold calling and networking.
• Securing of appointments with target companies.
• Providing excellent customer service and responding to customer inquiries.
• Gathering information and sharing of customer’s feedback with the wider team.
• Coordinate with sales to assist on pricing with local or overseas vendor to obtain accurate rates.
• Prepare freight quotations for air, sea and land shipments based on customer requirements.
• Perform any other ad-hoc duties / target sector as assigned.

Requirements:

• Min. 1 - 2 years in Logistics/Freight Forwarding industry (sales support / customer service preferred)
• Knowledge of air freight, ocean freight (FCL/LCL) and shipping incoterms is an advantage
• Strong communication and interpersonal skills with the ability to build rapport with customers.
• Excellent negotiation and closing skills with a proven track record of meeting sales targets.
• Good coordination skills and attention to details.
• Resilience and the ability to work in a fast-paced, target-driven environment.
• A team player with a positive attitude and a passion for delivering exceptional customer service.
• Able to start immediate or within short notice.

Note: **Prefer someone with more experience with application projects hosted on the cloud**

Employment Type: 1-year contract (renewable)
Eligibility: Singaporean ONLY

Job Overview:

We are seeking a proactive and service-oriented Operations & Support Lead to support the delivery and ongoing operations of a learning technology project deployed at the customer’s site. The successful candidate will represent the vendor team onsite and serve as the primary operational liaison between the customer, project stakeholders, technical teams, and support vendors. The role requires strong operational management capabilities, stakeholder engagement skills, and experience managing support services within a structured and customer-facing environment.

Key Responsibilities

Operations & Service Management

• Oversee daily operational support for learning technology platforms and associated systems

• Monitor system performance, service availability, and operational issues to ensure service continuity

• Coordinate system enhancements, releases, maintenance activities, and operational readiness

• Maintain operational procedures, workflows, and support documentation

• Ensure compliance with organisational policies, governance standards, and service requirements

• Support business continuity and operational resilience initiatives

Incident & Support Management

• Serve as the primary onsite coordinator for operational and support-related matters

• Manage incident reporting, issue tracking, escalation, and resolution processes

• Coordinate with technical teams, infrastructure teams, and vendors for timely issue resolution

• Monitor service delivery against SLAs and KPIs, and provide updates to stakeholders

• Drive continuous improvement initiatives to enhance operational efficiency and user support experience

Stakeholder & Vendor Management

• Work closely with stakeholders, business users, project managers, technical teams, and vendors to support operational requirements and service delivery

• Support governance activities including meetings, reporting, audits, and service reviews

• Assist with change management, user engagement, and adoption activities

Reporting & Continuous Improvement

• Prepare operational reports, incident summaries, dashboards, and management updates

• Analyse operational trends and recommend service improvement initiatives

• Support audit, compliance, and risk management activities

• Maintain accurate operational records, logs, and documentation

Qualifications & Experience

• Bachelor’s degree in Information Technology, Information Systems, Education Technology, Business Administration, or a related discipline

• At least 5 years of relevant experience in operations management, service delivery, or support functions

• Experience supporting enterprise digital platforms, cloud-based systems, or Learning Management Systems (LMS)

• Experience managing vendors, support teams, and cross-functional stakeholders

• Familiarity with structured project delivery and governance environments

Certifications

Mandatory

• ITIL Foundation Certification (or equivalent certification in IT Service Management)

Preferred / Good-to-Have

• Microsoft Azure certification (e.g., Azure Fundamentals, Azure Administrator, or related cloud certification)

• Project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications

• Relevant certifications in service management, operations, or enterprise platforms

• Learning Management System (LMS) platform certifications will be advantageous

Competencies & Skills

• Strong organisational, coordination, and stakeholder management skills

• Good analytical and problem-solving capabilities, Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• Service-oriented mindset with attention to operational quality and user experience

• Proficiency in operational reporting and documentation

Preferred Attributes

• Experience in public sector, education, or large-scale digital transformation environments

• Familiarity with ticketing and service management platforms (e.g. ServiceNow, Jira Service Management)

• Understanding of governance, compliance, and audit processes

• Ability to work independently and collaboratively across teams

Job Scope:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions
• Conduct routine assessments and outcome measures for clients as prescribed by therapists
• Record therapy sessions according to template sets
• Communicate information of therapy sessions to therapists
• Educate clients and caregivers on therapeutic interventions as instructed by therapists
• Maintain cleanliness and safety of therapy areas
• Adhere to infection control procedures and ensure volunteer’s compliance to procedures
• Assist in setting up and carrying out trial of new equipment/ projects
• Other ad hoc duties assigned

Requirement:

• Min Degree in Physiotherapy and above
• Able to start work immediatel or within a short notice

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

The Senior Manager (IT) leads the organisation’sIT strategy, infrastructure, cybersecurity, and digital platforms that underpinSOS’s 24/7 lifeline services.

This role is responsible for ensuring the reliability, security, and resilience of mission-critical systems, while strengthening IT governance, service delivery, and operational effectiveness.

The incumbent will play a key role in advancing the organisation’s digital transformation agenda, including the adoption of data, automation, and AI-enabled solutions to enhance service delivery and organisational impact.

This role will also oversee vendor management and lead the IT team to build sustainable and scalable technology capabilities. In addition, the incumbent will provide strategic advisory to senior leadership on technology risks, investments, and innovation priorities.

Duties and Responsibilities:
IT Strategy, Governance & Risk

• Develop and execute the organisation’s IT strategy and multi-year technology roadmap, ensuring alignment with organisational priorities and 24/7 service requirements.
• Lead organisation-wide digital transformation initiatives to enhance service delivery, operational efficiency, and enable data-driven decision-making.
• Establish, implement, and continuously enhance IT governance frameworks, policies, and cybersecurity practices.
• Oversee IT risk management, including cybersecurity risks, and ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities for mission‑critical systems.
• Ensure compliance with relevant regulatory, sectoral, and data protection requirements.
• Engage with the IT Committee to provide updates on IT strategy and key initiatives, seek guidance, and escalate critical risks and developments.

Infrastructure & Operations

• Oversee the organisation’s IT infrastructure, including networks, servers, cloud platforms, virtual environments, and end-user systems.
• Ensure high availability, performance, and reliability of systems supporting 24/7 operations.
• Implement proactive system monitoring, capacity planning, and performance optimisation to ensure system stability and scalability.
• Lead incident management and service recovery processes to minimise disruption and ensure timely restoration of critical services.
• Drive continuous improvement in IT service management and operational processes to enhance efficiency, service quality, and user experience.

Applications & Digital Platforms

• Oversee the governance, administration, and optimisation of key enterprise systems (e.g., CRM, donor management, training management systems, and communication systems).
• Manages system integrations, enhancements, and lifecycle upgrades in collaboration with vendors and internal stakeholders.
• Ensured digital platforms are aligned with operational needs, scalable, and user-centric.
• Drive the adoption of emerging technologies (e.g., automation, AI-enabled tools) to enhance service delivery and organisational effectiveness.

Cybersecurity and Data Protection

• Establish and maintain a robust cybersecurity framework, including access controls, endpoint protection, monitoring, and incident responses.
• Identify, assess, and mitigate cybersecurity and data protection risks to safeguard systems and organisational data.
• Conduct periodic security assessments, vulnerability reviews, and user awareness initiatives.

Project, Vendor & Budget Management

• Lead IT projects end-to-end, ensuring delivery within scope, timeline, budget, and quality expectations, while meeting business and operational needs.
• Manage vendor relationships, including contract negotiation and service level performance.
• Manage the annual IT budget, ensuring cost discipline, and prepare cost‑benefit analyses to support informed technology investment decisions.

Stakeholder Management & Leadership

• Build strong relationships with stakeholders and communicate IT plans, risks, and progress effectively to support informed decision-making.
• Collaborate with internal stakeholders to understand their IT needs and align technology initiatives accordingly.
• Provide regular updates to Management, the IT Committee, and relevant governance bodies on IT strategy, performance, and key developments.

Team Leadership

• Lead, mentor, and develop IT staff, fostering a high-performance, service-oriented culture.
• Promote capability development, knowledge sharing, and continuous improvement to strengthen team performance and effectiveness.

Educational Qualification:

• Degree in Computer Science, Information Technology, or related field
• Relevant professional certifications such as ITIL, CISSP, CISM, PMP, or cloud certifications (e.g. AWS, Azure) would be an advantage

Relevant Experience:

• Minimum 10 years of relevant IT experience, with proven experience in leading IT projects, managing teams, and overseeing enterprise IT environments.
• Preferably with experience in a similar senior IT leadership role
• Experience in digital transformation, data, automation, or AI-enabled solutions

Behaviour Traits & Attitude:

• Strategic thinking and the ability to align technology initiatives with organisational priorities
• Strong problem-solving and analytical capabilities
• Robust governance, risk, and cybersecurity awareness
• Vendor management and commercial acumen
• Stakeholder management and communication skills
• Leadership and team development capabilities
• Ability to operate in a fast-paced, mission-critical environment

[Job ID: 1631337]

Job Summary:

Provide end-to-end IT support and infrastructure management, ensuring seamless operations across systems, networks, and cloud platforms.

Responsibilities:

• Provide first-level technical support for user issues and IT incidents.
• Manage and resolve user support tickets and change requests related to ERP systems.
• Administer and troubleshoot desktops, laptops, virtualization environments, network switches, and VoIP systems.
• Perform infrastructure patching, system updates, and routine maintenance.
• Support and manage Microsoft 365 and Azure cloud services.
• Administer next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT hardware and devices.
• Maintain accurate and up-to-date IT documentation.
• Liaise with vendors for IT procurement and related services.
• Manage onboarding and offboarding processes, including system access and device allocation.
• Oversee website maintenance and troubleshoot related issues.
• Support IT project implementation and execution as assigned.

Requirements:

• Diploma or Degree in Information Technology or a related field.
• 3–5 years of experience in IT support and system administration.
• Strong knowledge of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on, proactive individual with a positive attitude and willingness to learn.
• Good communication, problem-solving, and teamwork skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Self-motivated, dependable, and capable of working independently.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771

Job Purpose

The Wealth Management Business Support Associate plays a crucial role in supporting the Business Manager to ensure the efficient, compliant, and effective functioning of daily business operation within the Singapore Wealth Management business. The role will work closely with various team across the front office, business management, control parties, operation, and head office, ensuring our platform, products and processes adhere to the highest standards. The aim is to drive operational excellence and support the seamless delivery of products and services to clients.

Key Activities

1. Assist in implementation of WM business initiatives, such as platform enhancements, and investment products and services rollouts to drive greater efficiency and productivity for the SG WM business
2. Collaborating with other departments in the SG branch to farther achievement of branch goals whilst promoting SG WM goals
3. Providing ongoing support by preparing business revenue report and business strategy material to support senior executive and WM frontline
4. Prepare governance decks and conduct key control adequacy assessments to identify risk and recommending improvement for governance and operational integrity
5. Assisting with the implementation and maintenance of the investment/ wealth management framework, ensuring alignment with business goals and regulatory requirements
   

Job Requirements

• Min a Diploma/Bachelor’s degree
• With at least 3-5 years of relevant working experience
• Understanding of the Wealth Management industry and associated products and services
• Experience in business support role within wealth management
• Familiarity with investment/ wealth management framework
• Good collaborative and interpersonal skills

*Note that salary commensurate with relevant years of experience.

Customer Support Manager

• Working Days: Monday - Friday, 8.30am to 5.30pm

• Location: Ang Mo Kio

• Salary: SGD 6,500 - SGD 7,000 

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.

• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.

• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.

• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.

• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.

• Build and maintain strong relationships with customers, internal departments and senior management.

• Maintain accurate and detailed documentation including customer reports and operational records.

• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field.

• Minimum 5 years of relevant working experience in a managerial or senior leadership role.

• Experience in machinery, equipment or technical service industry will be an added advantage.

• Able to work after office hours when required (for urgent customer support).

Ways to apply

Click Apply now to submit your resume and share your availability and expected salary with us!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279 

#SCR-angel-liew

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager