Total 1,455 support analyst job vacancies

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems

- Any other duties/tasks as requested by management.

Assist the Project Manager or Team Lead to develop the test strategy, test objectives and test plan;

• Prepare and update the traceability matrix to ensure completeness of test coverage.

• Prepare test cases based on the test plan and identified test coverage to ensure completeness of the test coverage.

• Design and develop automation scripts when needed.

• Perform test execution according to the requirements specifications and ensure that all test incidents are properly logged.

• Track and ensure proper closure of issues identified during testing.

• Ensure that test results are properly captured and documented and reviews are conducted for all test documents.

• Coordinate and provide support to internal and external parties during the various testing stages.

• Manage incident reported by users; Analyze user reported incidents and provide appropriate response or follow-up actions with the technical teams.

• Provide regular updates to reporting manager on status of testing activities, assignments and matters arising.

• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

• Assist in preparation of User Manuals and project documentation

• Assist in preparation of training materials & conduct training to internal & external parties

Job Requirements:-

• Bachelor degree in Computer Science or Engineering or equivalent education and/or experience

• Minimum 5 years of related working experience, preferably in IT and financial industry

• Proficient in Microsoft Office and Testing and Defect Management tools

• Proficient in construction of test plan, test cases, test execution and test reporting

• Possess strong verbal and written communication skills

• Ability to generate standard testing deliverables

• Demonstrate good analytical and problem solving skills, with ability to make quick and sound decisions

• Good team player

Responsibilities:

• Lead and participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolution
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Requirements:
Must Have

·  10+ years of IT experience, with strong background in system integration, application development, and enterprise architecture

·  Proficiency in Unix/Linux, shell scripting, SQL, and either Java or Python

·   Solid experience with CI/CD pipelines(GitHub/GitLab/Bitbucket/Jenkins/Aldon)

·    Strong experience in data mapping, process mapping, and technical documentation

·   Experience in production incident/problem management

·   Ability to multitask effectively and handle large amounts of data

·   Highly driven, pro-active and a strong team player

Excellent interpersonal, communication and stakeholder engagement

Good to Have

·   Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

·   Knowledge of compliance systems, MLS platforms, or risk monitoring applications

·   Experience with NoSQL / big data (Hadoop ecosystem preferred)

·   Understanding of networking, firewalls, load balancing, DR planning

·    Familiarity with Control‑M, JIRA, SharePoint, Confluence

Key Domain/ Technical Skills
·   Experience in Compliance

·   Experience in AI Machine Learning

·   Experience in Application Development, Code Deployment, System Implementation and Integration

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 3+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Company Overview

WHALE CLOUD SINGAPORE PTE. LTD.

Job Summary

Provide pre-sales technical support and post-sales project assistance by analyzing customer requirements, developing solution plans, and coordinating version delivery to drive successful project outcomes.

Responsibilities

• Analyze customer requirements to formulate effective pre-sales technical solutions and prepare bids
• Conduct pre-sales project proof of concept (POC) and assess feasibility workload to support sales efforts
• Deliver pre-sales customer presentations and provide expert solution consultations
• Communicate repeatedly with customers to clarify needs and document detailed requirements
• Develop version output plans aligned with project progress and research and development capacity
• Track and manage the version delivery process to ensure timely completion
• Assist sales teams in completing secondary sales tasks to support business growth
• Provide daily technical support for post-sales projects to ensure customer satisfaction

Preferred competencies and qualifications

• Bachelor’s degree or higher in Telecommunications, Electronics, Computer Science, Software, Marketing, or related fields
• Two or more years of experience in market analysis, pre-sales solutions, testing, and delivery work
• Background in Telecommunications, Internet, Computer Science, Software, IT, Finance, Retail, Transportation, Security, or related industries
• Ability to independently organize and participate in client communications and business interviews to identify business issues and requirements
• Skilled in designing consulting solutions based on comprehensive understanding of client needs

Key Responsibilities:

· Develop, maintain, and support SAS ETL pipelines and workflows.

· Design and implement credit risk and behavioral scoring solutions.

· Build and validate statistical models using Logistic Regression and scorecard techniques.

· Perform data quality assessments, variable selection, and model validation.

· Support SAS AML implementations and transaction monitoring solutions.

· Create automated reports and dashboards using SAS Visual Analytics.

· Collaborate with business, risk, and technology teams.

· Manage code deployment and production support using Git, Jenkins, and Control-M.

Technical Skills:

· SAS Base, SAS Macro, SAS Viya, SAS Model Studio, SAS Intelligent Decisioning, SAS AML, SQL,

· Python, Shell Scripting, Git, Jenkins, BMC Control-M, Linux, Tableau, Power BI, SAS Visual

· Analytics, Excel VBA.

· Industry Experience

· Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data

· Analytics and Reporting.

Industry Experience

Banking & Financial Services, Credit Risk Management, Anti-Money Laundering (AML), Data Analytics and Reporting.

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

Responsibilities:

• Work closely with diverse stakeholders such asproject sponsors, project managers, Platform Leads, business unit controllers onproject deliverables and prioritization, eliminate bottlenecks and alignprojects with corporate objectives.
• Design various dashboards for different stakeholdersfor clear, data-driven storytelling style of reporting.
• Applied suitable project management frameworks, robustmilestone tracking, rigorous documentation, and strategic change managementpractices to ensure consistent delivery outcomes.
• Support and collate project financials such asbudget, actual vs forecast, submit accruals, tracks PO, invoice payments alongsideproject status and outcomes.
• Support and prepare the presentation slides forthe monthly Project Steering Committee (PSC).
• Prepare meeting minutes and follow-up on actionitems.
• Assist PMO office in the new staff onboarding,exits and asset management, updating project org chart, email distribution list,team member mobility, office accesses, and assist in other admin tasks.

Requirements:

• Bachelor's or Master’s degree in Business, Marketing, Engineeringor relevant studies
• At least 10 years proven track record on projectmanagement methodology, milestone tracking, artefacts, documentation, andchange management practices to ensure consistent delivery outcomes for PMOoffice.
• At least 5 years of relevant experience on riskmanagement and compliance project with rapid digital transformation within the BFSIsector.
• Demonstrated experience in applying hybrid,Agile, or Waterfall frameworks customized to project complexity.
• High proficiency with business management tools suchas SAP, Tableau, Jira, MS Project, Excel, PowerPoint
• Excellent communication and interpersonalskills.
• Strong analytical and problem-solvingcapabilities.
• Ability to work independently and as part of ateam in a fast-paced environment.
• Detail-oriented with a high level of accuracy.
• Certified PMP (Project Management Professional) ishighly desirable.

Job Scope:

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:

• Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector
• Perform project management and product owner activities for the development, testing and maintenance of enterprise data systems such as data lakes, analytics platforms and AI platforms according to the Agile methodology;
• Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms
• Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance the companty's core work and strategic goals.

Requirements:

• Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content
• Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
• Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
• Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
• Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
• Background in handling data analytics as well as strong knowledge of data/cloud technologies.
• Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
• Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
• Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.
• Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.

Working Hours: Office Hours

Contract Period: 12 months

Salary: $4500-$7500/month (depending on job position, qualifications and experience)

Location: Pasir Panjang

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders across development and maintenance projects
• Translate business needs into clear requirements documentation for use by technical and project teams
• Support and coordinate agile project workflows, including sprint planning, backlog grooming, and requirement prioritisation
• Conduct user acceptance testing (UAT) to ensure delivered solutions meet business requirements
• Support quality assurance processes to verify the accuracy and completeness of system functionality
• Liaise with outsourced vendors to track project deliverables and monitor progress against agreed timelines
• Maintain requirements documentation and project artefacts using tools such as JIRA and Confluence
• Facilitate communication between business users, project teams, and technical stakeholders throughout the project lifecycle
• Identify gaps, risks, or issues in requirements and propose practical solutions to address them
• Support project management activities, including status reporting, documentation, and coordination of project milestones

Requirements

• Bachelor's degree in Business, IT, Engineering, or a related field
• Min 4 years of experience working as a Business Analyst, including experience on agile projects
• Experience working across both development and maintenance projects, with exposure to user acceptance testing (UAT) and quality assurance processes
• Proficiency with requirements management tools such as JIRA and Confluence
• PMP certification or practical project management experience is an advantage, along with experience working with outsourced vendors in tracking and monitoring deliverables

Clarence Khoh

R1552376

About The Role

At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best. Our Real Estate Insights & Advisory team under Consulting is looking for a Consulting Analyst/ Senior Analyst to join our high-performing team based in Singapore.

What You’ll Do

• Undertaking real estate market analysis in development consultancy and due diligence studies
• Implementing and executing a range of consultancy projects and activities including financial viability and other feasibility studies
• To collaborate with other teams to drive outcomes and to ensure timely delivery of outputs for clients.
• To assist in business development initiatives and to support the pitching process where assigned
• Assisting and implementing best practices so that the quality of the assignment’s output for CBRE Consulting may be constantly upheld across the various relevant departments
• Serving the needs of existing clients and nurturing client relationships including providing effective solutions and follow-up after the completion of projects

What You’ll Need

• For Analyst - An undergraduate degree in real estate, and interests in sustainability, will be an advantage.
• For Senior Analyst - candidates with at least 2-3 years of consulting experience within real estate and valuation
• You will have excellent communication and numeracy skills.
• The right candidate will also be analytical, detail-orientated, a team player with excellent communication skills and good in multi-tasking.
• Demonstrates familiarity with AI-driven tools and data analytics to support insights and decision-making (advantageous).
• Strong written and verbal communication skills in English; basic Chinese language capability is advantageous

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

We are seeking a highly motivated Investment Analyst to join our Single-Family Office. This role is ideal for all applicants as well as fresh graduates who are eager to apply strong analytical skills to drive smarter investment decisions. No prior experience is required —just curiosity, discipline, and a passion for data-driven insights.

Key Responsibilities

·       Conduct quantitative research and analysis across asset classes.

·       Build and maintain data visualizations(charts, heatmaps, signal dashboards) to support investment decision-making.

·       Monitor market trends, macroeconomic indicators, and portfolio performance.

·       Area of interest include stocks & commodities.

·       Assist in preparing investment reports and presentations for senior stakeholders.

·       Collaborate with the investment team to identify opportunities and risks.

Qualifications

·       Bachelor’s degree in Finance, Economics, Mathematics, Computer Science, or related field.

·       Strong analytical and problem-solving skills.

·       Proficiency in technical analysis (charts), Microsoft365 or other data analysis tools (training provided if needed).

·       Ability to communicate insights clearly through visualizations and reports.

·       Self-starter with intellectual curiosity and attention to detail.

What We Offer

·       Hands-on exposure to real-world investment strategies.

·       Mentorship from experienced professionals in a family office environment.

·       Opportunity to develop skills in quantitative analysis, portfolio management, and financial modelling.

·       A collaborative culture that values innovation and continuous learning.

• Design, develop, and maintain scalable trading applications.
• Work across the full stack, including backend services and frontend interfaces.
• Analyze business requirements and translate them into technical solutions.
• Ensure high performance, reliability, and security of applications.
• Troubleshoot and resolve production issues in a timely manner.
• Collaborate with cross-functional teams including QA, DevOps, and business stakeholders.
• Participate in code reviews and contribute to best practices.

Skills / Requirements

• 7+ years of Strong experience in Java development (Java 8 or above).
• Proficiency in full stack development (Spring Boot, Microservices, AWS, CI/CD, REST APIs, and modern frontend frameworks such as Angular or React).
• Experience working with trading or financial applications is highly preferred.
• Solid understanding of databases (SQL/NoSQL).
• Familiarity with microservices architecture and cloud environments is a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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