Total 1,111 support analyst job vacancies

Presentation & Communication Support

• Develop and maintain high quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions

• Help structure slides to clearly present market research, competitor analysis and potential use case benefits

• Draft clear and concise written materials such as executive summaries, meeting notes and follow ups

• Support senior team members in preparing materials for steering committees and senior stakeholders

Market Research & Technology Scanning

• Conduct ongoing research on emerging technologies (e.g. AI, agentic systems, digital banking innovations, fintech trends)

• Analyse market trends, competitor landscape, and vendor solutions relevant to banking and financial services

• Distil insights into clear implications for business opportunities and risks

• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, and vendors to gather inputs and clarifications

• Support coordination of meetings, agendas, actions, and follow ups

• Help ensure alignment by tracking decisions, dependencies, and action items

Business Case Development

• Build end-to-end business case decks including:

o Problem statement / opportunity framing

o Proposed solution and operating model

o Value drivers (cost, revenue, efficiency, CX)

o High-level financials / cost-benefit analysis

o Risks, dependencies, and implementation considerations

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at Goldman Sachs, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally. 

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Corporate consulting and market entry
• Liquid hedge fund strategies  
• Venture investing

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these. 

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who is flexible, likes new challenges, enjoys working in a fast-paced environment, takes initiative and is willing to put in the hours required to achieve personal and professional development results. 

Your role as an Analyst in our Advisory team will include:

• Support the team in origination, structuring & execution efforts across M&A, token and equity transactions
• Assist with the preparation of presentation materials, including information memorandums, management presentations, marketing materials & pitchbooks
• Assist with the construction of detailed financial models to evaluate company performance and analyze the impact of different capital / transaction structures
• Assist with the review & design of token economics concepts, token models & whitepapers
• Assist with the evaluating & analyzing new business opportunities and selection of new mandates
• Client coverage & process management including strategic analysis, due diligence & business / thematic research

Qualifications

• Previous experience in investment banking (M&A, capital raising) is preferred but not required
• Keen interest in (but necessarily working experience in) blockchain/Web3
• Strong analytical and problem-solving skills; creative, entrepreneurial, and able to effectively prioritize work in a fast-paced, digitally-centric environment
• Ability to multi-task and juggle competing deadlines
• Strong written and verbal communication skills
• Proactive learner who is able to work both independently and collaboratively, with strong sense of ownership and professional drive

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

OUR IMPACT 

Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm’s responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape.

YOUR IMPACT

This Analyst level position is an integral member of the Regional Country Compliance team based in Singapore. The position focuses on (i) compliance with Monetary Authority of Singapore (MAS) regulations, (ii) Compliance responsibility on cross-divisional, regional and/or global initiatives which impact Singapore.  The person will work closely with divisional compliance teams in Singapore and in regional offices, and other control groups (such as Legal, Controllers, Operations, Human Capital Management, etc.), in driving the initiatives and efforts. This covers a broad spectrum of responsibilities which comprise but are not limited to the following:

Responsibilities:

• Implementation and ongoing oversight of country-wide centralized compliance programs across regulated entities in Singapore
• Drive implementation of regulatory initiatives
• Manage Compliance program and control uplifts in line with regulatory requirements
• Manage regular and ad-hoc regulatory audits, surveys and questionnaires
• Manage internal and external audit engagements
• Track regulatory interactions, regulatory updates and regulatory focuses
• Organise and manage responses to regulatory and industry consultations
• Engage with industry bodies and participants on advocacy and updates
• Manage corporate governance related matters for office leadership

Experience/Skills:

• University degree
• Between 2-5 years' Compliance, Legal, Regulatory or other relevant financial services experience.
• Proactive, Self-motivated, well-organized, hands-on
• Project management skills with managing multiple stakeholders 
• Good interpersonal skills and effective written/oral communication skills.
• Detail-oriented with ability to multitask, organize and prioritize.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Presentation & Communication Support

• Develop and maintain high quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions

• Help structure slides to clearly present market research, competitor analysis and potential use case benefits

• Draft clear and concise written materials such as executive summaries, meeting notes and follow ups

• Support senior team members in preparing materials for steering committees and senior stakeholders

Market Research & Technology Scanning

• Conduct ongoing research on emerging technologies (e.g. AI, agentic systems, digital banking innovations, fintech trends)

• Analyse market trends, competitor landscape, and vendor solutions relevant to banking and financial services

• Distil insights into clear implications for business opportunities and risks

• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, and vendors to gather inputs and clarifications

• Support coordination of meetings, agendas, actions, and follow ups

• Help ensure alignment by tracking decisions, dependencies, and action items

Business Case Development

• Build end-to-end business case decks including:

o Problem statement / opportunity framing

o Proposed solution and operating model

o Value drivers (cost, revenue, efficiency, CX)

o High-level financials / cost-benefit analysis

o Risks, dependencies, and implementation considerations

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Quality Assurance Analyst (Oils blending/ Tableau, Tuas)

ROLE PURPOSE

To effectively develop the team to enable a safe, world class operation by owning the technical reliability and mechanical performance of the shop floor, and lead operations on the factory floor that deliver continuous profitable growth to delighted customers.

RESPONSIBILITIES

• Establish and monitor site-wide Key Performance Indicators (KPIs) that align directly with business goals, ensuring the production floor delivers against Safety, Quality, Cost, and Delivery targets.

• Analysis and sharing of daily, weekly, and monthly trends, enabling the shift from reactive problem-solving to proactive planning and prevention.
• Champion a culture where structured problem-solving and 5S principles shape daily operations and how we work.

• Role-model and embed Global EHS, Quality, and GMP standards so they become intrinsic to how work is performed across the factory.
• Support the development of a training roadmap that ensures our team can operate safely, be adaptable, and ready to support future growth.
• Provide operational continuity and leadership coverage during the General Manager’s planned absences.

• Ensuring quality control through odour and analytical testing of fragrances and raw materials using GC and I.R. technologies.
• Ensure new perfume formulations have accurate technical specifications and flashpoints recorded within the ERP system.
• Maintain the accuracy, traceability, and organisation of all quality data and reference materials within IFS and related systems.
• Act decisively when non-conforming materials arise, leading investigations that uncover root causes and ensure long-term corrective and preventive actions.

• Maintain documentation and processes aligned with ISO 9001 and Halal manufacturing requirements, ensuring readiness for audits and long-term compliance.

• Work closely with the UK Purchasing team, providing on-the-ground insights that strengthen global procurement strategies.
• Build Good relationships with local vendors to ensure continuous availability of essential consumables and prevent disruptions to production.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Education: Degree in Chemistry, Chemical Engineering, or a related Science discipline.
• Technical: Minimum 5+ years in a role involved with Quality Management or Operational Excellence, ideally within a chemical or related manufacturing environment industry.
• Proven ability to use ERP systems (e.g., IFS) to track and trend quality data.
• Good to have: Certified Lean Six Sigma Green Belt or Quality Management Systems (QMS) Lead Auditor, Halal Assurance System (HAS), Hazardous Substance Management.
• Methodology: Good grasp of Lean/Continuous Improvement tools; ability to present operational data to executive-level stakeholders (Singapore and UK).

If you are interested in this opportunity, submit your application now to find out more about this position.

Personal Reg No: R1980765 | EA License No: 02C3423

Job Title: Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer

Employment Period: August/September 2026 to March 2027, with possible yearly renewal
Location: 1 Fusionopolis Way
Working Hours: Monday to Friday, 8:30am to 6:00pm
Engagement Type: Contract / Renewable Term

Role Overview
We are seeking a Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer to support Data Loss Prevention alert monitoring, incident handling, investigation, reporting, user support, and policy improvement activities.

The successful candidate will work closely with security operations, service desk, data owners, business users, compliance teams, and Microsoft Purview SMEs to ensure DLP alerts are properly monitored, investigated, classified, documented, escalated, and improved through continuous policy tuning.

Key Responsibilities

DLP Alert Monitoring & Incident Handling
Monitor DLP alerts from Microsoft Purview DLP Dashboard, Microsoft Defender XDR, email notifications, service desk tickets, and related alerting channels.

Log, track, triage, and classify DLP alerts, including initial investigation of true positives and false positives.

Perform first-level analysis and escalate high-risk or complex incidents to L2 security operations, L3 Purview SMEs, architects, compliance, legal, or other relevant stakeholders where required.

Investigation & Analysis
Perform detailed analysis of DLP incidents to identify root causes, including user behaviour, policy gaps, data misclassification, or process issues.

Validate and document false positives clearly to support policy improvement and operational reporting.

Support forensic analysis and evidence gathering for high-risk DLP incidents where required.

Escalation & Stakeholder Coordination
Coordinate with SOC teams, service desk, business units, data owners, compliance, legal, and IT stakeholders to ensure DLP incidents are handled appropriately and within expected timelines.

Communicate DLP-related issues clearly to both technical and non-technical users.

Policy Tuning & Change Management
Work with L3 SMEs and architects to recommend improvements to DLP policies based on repeated alerts, user feedback, threat trends, false positive patterns, and post-incident findings.

Support DLP change management activities arising from new regulatory requirements, new workloads such as Teams, Copilot or SaaS applications, and post-incident improvements.

Provide practical recommendations to improve DLP policy effectiveness and reduce unnecessary business disruption.

User Support & Awareness
Respond to user-reported DLP issues, including blocked activities, policy alerts, and suspected false positives.

Provide guidance to users on compliant data handling and proper use of sensitive information.

Support communication and awareness activities related to DLP policy enforcement.

Monitor and ensure the AI agent is running and responding correctly where applicable.

Reporting & Continuous Improvement
Prepare periodic DLP reports covering alert volumes, top users triggering policies, false positive rates, policy effectiveness trends, recurring issues, and recommended improvements.

Maintain proper documentation of investigations, findings, escalations, and closure actions.

Technical Skills Required
Strong hands-on knowledge of Microsoft Purview DLP is mandatory.

Experience in Microsoft Purview policy configuration, troubleshooting, alert review, and operational support.

Good understanding of DLP across Endpoint, Exchange, SharePoint, Teams, and Microsoft 365 workloads.

Knowledge of Microsoft Defender XDR, Microsoft 365 Compliance Portal, Microsoft Entra, sensitivity labels, data classification, and information protection.

Microsoft Intune experience will be an added advantage.

Operational & SOC Skills
Experience in incident triage, investigation, security alert analysis, ticket handling, true/false positive determination, and basic log analysis.

Experience with ticketing tools such as ServiceNow or similar platforms.

Ability to work with SOC, service desk, compliance, legal, and business stakeholders.

Data Security & Compliance Knowledge
Good understanding of data protection, data classification, data exfiltration risks, insider risk awareness, and DLP control concepts.

Knowledge of Singapore PDPA and data protection practices will be advantageous.

Soft Skills
Strong communication skills with business users and technical stakeholders.

Ability to explain DLP blocks, alerts, and policy enforcement in a professional and user-friendly manner.

Strong analytical thinking, root-cause analysis, documentation, and coordination skills.

Able to work independently while escalating appropriately when needed.

Experience Requirement
3 to 5 years of experience in Microsoft 365, Microsoft Purview, DLP, security operations, end-user support, or L2 support.

Hands-on experience supporting Microsoft Purview DLP in an enterprise environment is strongly preferred.

Preferred Certifications
Microsoft SC-400: Information Protection Administrator
Microsoft SC-200: Security Operations Analyst
Microsoft MS-102: Microsoft 365 Administrator
Microsoft SC-300: Identity and Access Administrator

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Business Function

- Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Bank Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

- In Banking Group audit function, we look after a portfolio made up of Wealth Management, Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

- Conduct audits for audit portfolio and identify the associated risks

- Support Function Audit Head and Deputies in project planning and execution

- Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

- Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

- Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

- Degree qualification, with at least 4-6 years’ relevant experience in the internal and/or external audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

- Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

- Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

- Ability to establish and maintain positive relationships with stakeholders and team mates.

- Proven robust analytical skills with strong attention to detail.

- Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Responsibilities

• Conduct audits across Consumer Banking, Wealth Management, Legal & Compliance, and Corporate Functions.
• Identify risks and evaluate the effectiveness of internal controls and governance processes.
• Support audit planning, fieldwork execution, and report preparation.
• Escalate audit findings and ensure timely reporting of issues and recommendations.
• Stay updated on regulatory, industry, and product developments.
• Participate in digital audit initiatives, including data analytics and data-driven auditing.

Requirements

• Degree holder with 4–6 years of internal or external audit experience within the financial services industry.
• Experience in Consumer Banking, Wealth Management, Legal & Compliance, or related audit functions is preferred.
• Strong analytical, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities.
• Professional certifications such as ACA, ACCA, CPA, CIA, or CISA are advantageous.

Contract Period: 30 June 2026 to 31 May 2028

Working hours:
·     Mondays to Thursdays: 1.00pm to 8.30pm, inclusive of 1hr dinner break
·     Fridays: 12.30pm to 8:30pm, inclusive of 1hr dinner break
·     Saturdays: 7.30am to 1.30pm
·     Service does not require on Sundays and gazetted public holidays

Scope of Services:
·       Cleaning work including clearing of rubbish and mop the floor;
·       Close and arm the school security;
·       Lock the staircases;
·       Manage the elevator tasks;
·       Any other ad-hoc duties assigned by the Operations Managers, Vice Principals or Principal.

Qualifications, skills and experience:
·       A Singapore Citizen or Permanent Resident
·       Physically fit
·       Preferably 3 years of experience performing as School attendant duties in school or equivalence preferred.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

UOB Kay Hian (UOBKH) is a regional financial services Group headquartered in Singapore. We are a widely recognized brand in every country where we have operations. We have a reputation built on our responsive and discreet service. In Singapore, we are the largest (registered trading representatives) domestic broker. In addition to our broking agency services in equities, bonds, CFDs, DLCs, Robo, LFX and commodities, we provide high value-added services in corporate advisory and fund raising, leveraging our wide network of corporate contacts and deep distribution capabilities to execute IPOs, secondary placements and other corporate finance and investment banking activities.

Career with Regional Credit, UOBKH

As part of our robust growth in the structured credit space, we have openings for (Senior) Credit Analyst in the Regional Credit (RC) department. RC, an integral part of our structured debt franchise in Asia, has the principal mandate for all wholesale structured debt products offered by UOBKH across the various business units, including prime brokerage, private wealth management, structured finance, and structured solutions well as our regional brokerage firms. All of our financing (proposals) commitments are structured, processed, and proposed through RC. This department plays a core role in delivering our strategy in the markets we choose to operate in.

What is the job like?

• Providing in-depth credit and fundamental analysis including assessment and valuation of multiple asset classes (e.g. listed shares, bonds, derivatives, structured products, properties, etc) as potential collateral
• Reviewing and analyzing regional capital market activities and corporate actions (e.g. privatization, corporate takeover, rights issue, IPO, etc).
• Presenting financing proposals to the Credit Committee and addressing all credit queries pertaining to the financing requests.
• Reviewing legal documentation before activation of the credit facility, and ensuring proper compliance with local and international regulations and the UOB Kay Hian credit policy guidelines.

Who are we looking for?

• A good degree preferably in Accounting and Finance, CFA, CA or MBA from a reputable university
• At least 1 - 2 years of credit and financial analysis experience, preferably from a reputable financial institution. Applicants with excellent academic achievements, including those without prior work experience, are encouraged to apply
• A good working knowledge and understanding of companies listed on the regional stock exchanges will be useful and advantageous
• Strong written and oral communication skills in English and in Chinese or Bahasa Malaysia/ Indonesia are essential for this role due to regional coverage
• Numerate, analytical, well organized, able to handle multiple tasks and meet tight deadlines

What do we offer?

• Exceptional exposure to the most niche and complex deals across the entire capital structure – equity financing to structured senior secured debt.
• Extending your track record and credentials to some of the most specialized sectors, with highly bespoke structured financing transactions in some of the most significant regional markets.
• Collegiate, diverse and inclusive team set up, with plenty of latitude for aspiring professionals to deepen their skillsets and grow an impactful career in the financing space.
• Phenomenal opportunity to work and engage directly with senior management and significant visibility to the CEO
• Competitive remuneration will be commensurate with experience

Position

The Global Referential Management division(GRM) is  part more globally of the Operation unit of OPC.

Under its scope of responsibilities, GRM is in charge of the Know Your Customer (KYC)due-diligences in collaboration with the Relationship Manager and the Financial Security.

We are currently looking for a KYC analyst to join our team in Singapore.

This is a 1-year contract position (with the possibility to be extended) where the Analyst will be part of the KYC Middle Office team, incoordination with the Front Office, the KYC Checkers and Financial Security.

The Analyst will be in charge of analyzing and updating KYC files.

Main responsibilities

·       Analyze client profile to determine the required KYC information as per procedure.

·       Analysis of existing documents, obtain the new documents if any changes are observed.

·       Collect or source the client information from the public sources.

·       Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information and confirmation.

·       Perform name screening and background checks.

·       Input client's data and upload documents into KYC system

·       Responsible to liaise with quality checkers and compliance teams for any issues.

·       To ensure the global quality of the KYC files according to the compliance rules.

·       To be part of department methods and process improvement by bringing an active contributor of the convergence program between Paris, London, New York and Singapore.

·      To conduct/review and analyze information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is in compliance with local regulations as well as the Bank's global procedure.

·      Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.

·      Team spirit and share knowledge, working within a team – with an adaptable& flexible approach, coordinate & guide with other stakeholders across the team and globe on KYC quires.

·      Ensure proper procurement, maintenance and updates of KYC Due Diligence documentation in the bank’s systems for reference and verification.

Qualifications and Profile

Must have

·      Ability to recognise important information and identify risks

• Strong organisational skills with excellent attention to detail
• An excellent verbal and written communication skill in English
• Strong perseverance and diligence towards attaining goals and effective time management

Nice to have

A first experience in KYC (for corporate clients) would be considered as an asset

Other Professional Skills and Mind-set

• Open-minded (capacity to adopt changes quickly)
• Capacity to work as a team

Job Summary

The Incumbent will support the Group's regional business development, strategic partnership, and project assessment initiatives, with a focus on banking, financial technology, and digital transformation opportunities. Working under the guidance of management and senior team members, the role will conduct research, business and operational analysis, market intelligence gathering, stakeholder coordination, and project assessment activities. The incumbent will assist in evaluating business opportunities, preparing analytical reports, and coordinating with Group companies, business partners, and prospective clients across the region to support the Group's strategic growth objectives.

The incumbent will work closely with and report regularly to the Japan Headquarters on regional initiatives and strategic opportunities. The role requires regular engagement with senior management, Group companies, and stakeholders across the Group's target markets, including Japan's banking and financial services sector, to facilitate information gathering, analysis, and collaboration in support of the Group's business objectives.

Key Responsibilities

1. Support the Group's regional business development and strategic initiatives through preliminary assessment of business opportunities, preparation of analytical findings, and coordination of evaluation activities in the banking, financial services, and financial technology sectors.
2. Engage with prospective clients, business partners, and Group companies to understand business objectives, operational needs, and collaboration opportunities.
3. Assist in conducting business process reviews, requirements-gathering sessions, and operational assessments to support feasibility evaluation of potential projects and partnerships.
4. Document current-state business processes, workflows, operational requirements, and discussion outcomes, and prepare structured analysis reports for management review.
5. Support the analysis of business, functional, and non-functional requirements to identify gaps, risks, dependencies, and improvement opportunities.
6. Coordinate discussions and information exchange between prospective clients and relevant Group entities on digital banking, core banking, and financial technology initiatives.
7. Support the preparation of business proposals, feasibility studies, presentation materials, and management reports for internal decision-making.
8. Conduct market research, competitor analysis, and industry intelligence gathering to support the Group’s strategic planning and regional expansion initiatives.
9. Support the evaluation of solution proposals, proof-of-concept activities, technology assessments, and business cases conducted by Group companies and partners. Assist in the planning, development, and delivery of client presentations, solution positioning, and business pitches to prospective clients and strategic partners.
10. Liaise with internal and external stakeholders to support project assessment, partnership discussions, and business development initiatives.
11. Prepare research findings, management reports, and updates for Headquarters and senior management on business opportunities, project assessments, and stakeholder engagement activities.
12. Track and maintain records of ongoing opportunities, stakeholder engagements, and project evaluation activities for management reporting.
13. Undertake any other advisory, analytical, or coordination tasks as assigned by management to support the Group’s strategic objectives.

Requirements:

• Bachelor’s Degree in Business Administration, Finance, Information Technology, Computer Science, Engineering, or a related discipline.
• At least 5 years of relevant experience in consulting, project management, application delivery support, business analysis, business development, banking technology, or financial services.
• Experience in core banking systems, digital banking platforms, lending systems, payment systems, Banking-as-a-Service (BaaS), or other financial technology solutions.
• Experience in business requirements gathering, business process analysis, solution assessment, and stakeholder management.
• Ability to engage with both business and technical stakeholders and translate business requirements into practical analysis and recommendations.
• Strong analytical, problem-solving, and communication skills.
• Experience coordinating cross-functional teams, vendors, consultants, and project stakeholders in a regional or multinational environment.
• Excellent presentation, report writing, and stakeholder engagement skills.
• Experience working with banks, financial institutions, or banking technology providers, preferably with exposure to banking operations, core banking systems, and financial services practices across regional markets, including Japan. Practical experience in the development, implementation, enhancement, or support of IT systems within Japan's banking and financial services sector will be highly advantageous.
• Good understanding of banking industry practices and banking-related IT systems, with exposure to the Japanese banking market, including technology architecture, operational processes, and digital transformation initiatives. Ability to analyse, compare, and assess differences between Japan-market requirements and regional market requirements.
• Ability to bridge business and operational requirements between Headquarters, regional entities, and market stakeholders, including those in Japan, and provide recommendations that align with both Group objectives and local market needs.
• Experience in research, market intelligence, project coordination, stakeholder support, or strategy support functions would be advantageous.
• Excellent command of spoken and written Japanese and English to review business and technical documentation, and to support regular communication with Headquarters, Group companies, and business partners in Japan and other international markets.