Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Senior Analyst in an emerging markets Private Equity firm, based in Singapore covering Southeast Asia. Reports to Head of SEA. Assisting the senior members of the team, you will be responsible for:

• Managing and monitoring existing investments
• Supporting the investment process for new investments
• Sourcing and conducting due diligence on prospective investment opportunities
• Compiling performance data and performing portfolio analysis and benchmarking
• Preparing quarterly and annual internal and external reporting documents

To qualify candidates must possess:

Degree-qualified (5+ years)

• CFA qualification an advantage
• 5+ years of experience in buy-side, consulting or investment banking
• Demonstrated ability to communicate effectively and persuasively
• Astute commercial sense, strong analytical skills and superior critical thinking
• Able to multi-task and focus on delivering results
• Fluent in written and spoken English and at least one other relevant language (Bahasa an advantage)
• Local business / cultural knowledge in Indonesia, Philippines and Thailand an advantage

Job Description

You will join SEEK as a Senior Business Analyst in the AI and Platform Services (AIPS) Delivery and Operations function, reporting to the Program Manager and working with AI Product Managers, Engineers and Data Scientists — including the Pricing and Performance team — to deliver high-value AI products using cutting-edge technology.

You will lead complex business analysis across AI product initiatives, from requirements and process design through to agile delivery, risk management and change adoption, ensuring new AI-driven systems and processes deliver measurable business outcomes that support SEEK's purpose of helping people live more fulfilling and productive working lives.

Key Responsibilities

• Engage stakeholders to define AI product initiative scope, objectives and deliverables, and gather and validate requirements and feedback across the lifecycle.
• Lead the collection and documentation of complex business requirements, user stories, use cases and acceptance criteria for AI product initiatives.
• Analyse, prioritise and trace requirements, clarifying scope, dependencies and business value to guide decision-making.
• Map and document current ("as-is") and future ("to-be") business processes to enable business transformation and AI-driven improvements.
• Support solution design and assess proposed solutions against stakeholder needs, ensuring they deliver measurable value and quality outcomes.
• Drive agile delivery by leading iteration planning, backlog refinement, reviews and retrospectives, monitoring progress and driving continuous improvement.
• Identify and manage technical, operational and market risks, support change management, and help embed new systems or processes with stakeholders.
• Facilitate workshops and cross-functional meetings, coach and mentor junior team members, and share best practices across BA and AIPS communities.
• Collaborate on test case development and support testing and defect resolution to ensure solutions meet agreed requirements and standards.
• Liaise with third-party vendors as needed, supporting SLA compliance and contributing to recruitment and onboarding activities in the team.

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

General

• Procure goods and services (from local and overseas sources) in compliance with Hamilton Sundstrand Pacific Aerospace Pte Ltd (the Company's) Supply Chain Procurement procedures, Ethics, Global Trade, and EH&S requirements to support operations and business needs.
• Ensure understanding and compliance with RTX Code of Ethics, Global Trade, and EH&S (Environment, Health and Safety) policies, its supplements and governing policies, and compliance to legal, corporate, and country requirements.
• Ensure timely completion of all regulated trainings in ethics, compliance and EH&S.
• Maintain an awareness of advances in technology or innovations to facilitate improvement in effectiveness and efficiency of supply chain practices.

Specifics

• Work with requestors/users to establish scope of works/services, and/or product specifications, to facilitate the process of soliciting quotations, request for price proposals, competitive bidding, as per Procurement procedures.
• Establish baseline prices, price evaluation, negotiations of prices and commercial terms and conditions based on the total cost of ownership consideration; within established limits of authority, in the Company's best interest.
• Provide routine purchasing support to functional stakeholders for the purchase of (but not limited to) goods, services, capital equipment and machinery, machining or special process services.
• Insure timely processing of purchase requisitions, order releases, and/or confirmation of purchase and/or service agreements.
• Delivery assurance and follow-up to insure goods are delivered, and/or services are completed in accordance with committed fulfillment dates.
• Coordinate the resolution of non-conforming goods, and/or services, and delivery recovery planning.
• Perform periodic vendor visits (where necessary) to assess adequacy of vendors' operations, capabilities and capacity to support the Company's requirements.
• Work in cross functional teams in work transfer assessment, vendor qualification and selection for operations offload of machining or special processes.
• Facilitates the disposal of company properties and/or scrap material as per disposal procedures.
• Facilitates internal and external audits.

Vendor Account

• Perform vendor screening as per global trade policy; prior to any engagements with any vendor or adding the vendor to the vendor master file.
• Vendor account creation, vendor account amendments, and vendor credit terms application.
• Identify inactive vendor accounts, and/or opportunities for consolidation of services or product purchases; to reduce the vendor base.
• Work with related functional stakeholders (requestors, Logistics and Accounts Payables) in the disposition and resolution of payables to vendors / suppliers.

Innovations

• Apply and utilize CORE (continuous improvement) tools in facilitating and supporting organizational innovations. Identify opportunities in process improvements and reduce non-value-add activities or processes on a continuing basis.
• Identify and evaluate opportunities in cost reduction activities and initiatives, either within the purchasing group or working with functional stakeholders or vendors.

Reports and Documentation

• Publish standard reports as may be established and assigned from time-to-time to the intranet dashboards, preparing and submitting reports for management reporting; not limiting to vendor performance metrics, and commodity program metrics.
• Ensure proper retention and document archive (manual or electronic), including but not limited to purchase orders, vendor quotations, order acknowledgements, correspondence, or documents to be retained as required of related functional procedures; and/or for the purpose of reference, evidence, audit and compliance requirements.

Vendor Accreditation

• Facilitate EH&S training for vendors, maintaining and updating the Accredited vendor list, database of records and licenses as required of accredited vendors.

Role Overview

We are seeking an experienced Senior Digital Business Analyst to support digital transformation initiatives within a Government Agency. This role will work closely with business stakeholders, project teams, solution architects, vendors, and technical consultants to deliver user-centric digital solutions that improve business operations and citizen services.

Responsibilities

• Gather, analyse, and translate business needs into clear requirements, user stories, functional specifications, and acceptance criteria.
• Facilitate discovery sessions, stakeholder workshops, and requirement discussions using human-centric and visual methods.
• Apply Design Thinking / Service Design approaches to identify business gaps, pain points, and future-state solutions.
• Work closely with project managers, solution architects, developers, vendors, and business users to ensure smooth project delivery.
• Support Agile / product-centric delivery, including backlog refinement, requirement clarification, testing, deployment, and adoption.
• Evaluate and recommend suitable digital and technology solutions aligned with business needs.
• Identify project risks, issues, dependencies, and change impacts, and recommend mitigation actions.
• Ensure product readiness for smooth deployment, adoption, operations, and post-implementation support.
• Manage stakeholder and vendor relationships to ensure timely and quality delivery of ICT solutions and services.
• Ensure solutions and delivery processes comply with IT management, quality, and security guidelines.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or related disciplines.
• Minimum 5 years of relevant experience in business analysis, digital transformation, system implementation, or product delivery.
• Hands-on experience working in Agile / product-centric project environments.
• Strong analytical, facilitation, stakeholder management, and problem-solving skills.
• Good understanding of digital solutions, system implementation, and business process improvement.
• Working knowledge of AI tools and concepts will be advantageous.
• Experience in project management or product management will be an added advantage.
• Excellent communication, presentation, and negotiation skills.
• Proactive, resourceful, and comfortable managing multiple priorities in a fast-paced environment.

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations & Trade Support department perform efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organization.

Trade Support assists the trading desk and the operations team daily, dealing with any issues/tasks which may arise and to make sure they are dealt with in a professional and fluent manner. 

Job Overview

Operations carry out the designated day-to-day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the role ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities

MonFXSettlements

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions and cash flows
• Account and trade reconciliation and remediation
• Inward/Outward payment entry
• High standard payment error investigation and resolution
• Timely preparation and reconciliation of the month end report for Finance
• Perform monthly reports in accordance with Monetary Authority of Singapore submissions
• Provide support and assistance in the daily handover for the Monex Group Operation Teams
• Update and manage the day-to-day tasks without supervision
• Proactive in team meetings suggesting relevant ideas and motions
• Efficiently collaborate with developers to establish the organisation's technical vision and analyse usability and performance needs
• Provide effective enhancements and ideas for production environment
• Handle relevant client queries when necessary and seek support if needed
• Performing administrative duties at best of ability, including answering phones, completing the daily checklist and business as usual activities
• To be ever ready to assist and undertake in all ad-hoc tasks assigned
• Supporting the Head of Operations with the enforcement of company policies and standards
• Analyse requests for draw down, rolls, margin utilisation, 3rd party approvals and cooperate with relevant departments for the respective Client trades and payments
• Perform training presentations and guidance to provide better understanding of Operations procedures to our peers;
• Oversight account liquidity suggesting appropriate resolutions when required;
• Build resilience in operations and still meet regular reporting and reconciliations;
• Takes care, uses high attention to detail and extensive payment knowledge for the release of client and company payments.

MonFX PaySupport

• MonFX Pay Client onboarding
• Monitoring of support desk queries
• Answering support telephone calls
• Replying to support emails
• MonFX Pay demonstrations for clients and staff
• Support Traders and Salespeople with their respective Clients
• Telephone walkthroughs to complete specific tasks
• Follow up and pursue unsettled trades with Clients and dedicated Trader
• Monitor positive client balances and chase Client payment instructions
• Put forward recommendations for procedures to improve performance of MonFX Pay
• Ensure positive Client experience through high quality service and communication to attain Client retention
• Greet customers warmly and ascertain problem or reason for calling
• Update and propose solutions to Head of Operations for system malfunctions
• Provide assistance in Client investigations and completion

What are we looking for:

• Prior experience working within a regulated firm
• Strong knowledge of Global and jurisdiction: Banking, currency, country and Payment Regulations etc.
• In-depth knowledge of the regulatory environment in which an FX firm and payment service provider operates
• Clear grasp of the objectives and importance of risk management and compliance in regulated environments
• Solid knowledge of FX markets, payments and derivative products
• Advanced experience of International Payments, and different mediums of transfer i.e. SWIFT
• Proficiency in performing accounting reconciliations
• Ability to provide FX product solutions for internal processes and prospect clients on settlement of currencies
• Strong aptitude for developing banking/brokering relationships and providers for communication channels
• Forward thinking approach for operational analysis on innovative client processes
• Capability to recommend and implement system enhancements to build a strong operational infrastructure for both client portal and internal processes
• High level of currency and country regulation knowledge for FX products and payments
• Ability to plan and implement cost effective initiatives relating to operational charges

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

Are you an analytical risk professional looking to deepen your exposure within the LNG and energy trading sector? We are partnering with a global trading organization to hire a Senior LNG Risk Analyst who will play a key role in monitoring trading exposures, validating risk positions, and supporting risk governance across physical and derivatives activities. This is an excellent opportunity to join a commercially focused business where you will work closely with traders, finance, operations, and senior management to provide insights that support informed decision-making and safeguard the business against market, credit, and operational risks.

Location: Singapore

Key Responsibilities:

• Monitor daily LNG trading activities and assess market, credit, operational, and counterparty risk exposures across physical and paper portfolios

• Review profit and loss positions, exposure reports, and risk metrics to ensure accuracy and timely identification of potential risks

• Conduct due diligence and risk assessments on counterparties, customers, and new business opportunities

• Support transaction reviews and ensure compliance with internal risk policies, procedures, and control frameworks

• Investigate unusual trading activities, exposure movements, and valuation discrepancies, escalating findings where necessary

• Validate transaction records and pricing inputs within risk management systems, ensuring accurate reporting and valuation of positions

• Collaborate with trading, finance, legal, and operations teams to strengthen risk controls and enhance risk awareness across the business

• Assist with derivatives-related settlements, funding requirements, and reconciliation activities in partnership with finance teams

• Prepare regular risk reports for management, highlighting key exposures, emerging trends, and recommendations for mitigation measures

Requirements:

• Bachelor's Degree

• Approximately 3 to 5 years of experience within LNG, energy trading, or commodity trading

• Experience reviewing trading exposures, P&L reporting, valuations, and risk controls within a trading environment

• Ability to work effectively in a fast-paced and dynamic commercial environment

Benefits:

Competitive Salary Package: Receive a salary that reflects your industry experience and capabilities, complemented by performance-based bonuses that reward your contributions.

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: daphne.ng@faststream.com

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

We are looking for an experienced and proactive Senior Network Analyst to join our team. In this role, you will be responsible for ensuring the smooth operation, security and reliability of our network infrastructure. You will work closely with internal teams and external vendors to support business operations, resolve technical issues and implement network improvements.

Duties:

• Support strategic pricing foundation through pricing science, tools and processes.
• Lead pricing improvement projects as prioritized by the Manager PricingExcellence
• Provide analytical support to help drive value capture and annual price increases
• Tracking of pricing KPIs to identify trends, risks, and opportunities
• Collaborate closely with Business Units, Country Pricing and Finance teams to ensure pricing governance consistency
• Support change management initiatives as the organization evolves into a value-based pricing culture.

Requirements:

• Minimum Degree holder.
• Certified Pricing Professional Certificate Preferred not a must.
• Minimum 3 years pricing experience, commercial analysis or similar roles.
• Any experience in Pricing Optimization / Analytics : Vendavo , Zilliant PROS, Model N , etc
• Any experience in Configure-Price-Quote platforms such as Oracle , Salesforce etc

Interested candidate, please sent your resume in MS Word format toandylow@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes