Key Responsibilities
Quality System, ISO & Audit
• Act as Management Representative (MR) forISO 9001 certification.
• Plan, conduct, and coordinate internal quality audits and follow upcorrective and preventive actions.
• Ensure compliance with ISO standards, customer requirements, and regulatoryobligations.
• Maintain, review, and control all quality system documentation, procedures,and records.
Quality Reporting & Data Analysis (Core Focus)
• Prepare and submit weekly and monthlyquality reports to management.
• Track and analyze NCR status, customer return closure cycle time, DPPM,FA/NPI First Pass Yield, and audit findings.
• Monitor operational and quality performance data to identify trends, risks,and improvement opportunities.
• Support management reviews with accurate data and analysis.
FA / NPI & Quality Planning
• Coordinate with Sales, Engineering,and Production on FA and NPI quality requirements.
• Create and maintain Quality Control Plans, Inspection Plans, and CMMinspection programs for new products.
• Monitor FA/NPI cycle time and drive continual improvement activities.
• Participate in quality improvementprojects.
Customer & Supplier Quality Management
• Act as the primary liaison with customersand suppliers on quality-related matters.
• Manage customer feedback, Engineering Change Notices (ECN), andNon-Conformance Reports (NCR).
• Ensure timely corrective actions, closure, and regular status updates.
• Escalate scrap and major quality issues to the Quality Manager immediately.
Calibration & Measurement Control
• Manage calibration of measuringinstruments, equipment, and tools to ensure accuracy and traceability.
• Maintain calibration schedules and records and ensure timely calibration.
• Coordinate with external calibration service providers when required.
Continuous Improvement & Operational Support
• Identify quality risks and process gapsand implement corrective and preventive actions.
• Support continual improvement initiatives and business continuity planning.
• Research and review technical and quality-related data for internal andcustomer needs.
• Track work schedules to meet reporting, audit, and submission deadlines.
Qualifications & Requirements
• Higher Nitec or higher in Precision Engineering, Quality Management, or related field.
• ISO 9001 Internal Auditor certification is preferred.
• Experience acting as Management Representative (MR) is a strong advantage.
• Proven experience in quality reporting, documentation control, and auditmanagement.
• Familiar with FA, NPI, CMM inspection, and manufacturing quality systems.
• Strong analytical, reporting, and communication skills.
• Experience in precision engineering or manufacturing environment preferred.