Total 3,881 quality control manager job vacancies

. SALES & BUSINESS PERFORMANCE MANAGEMENT

Monitor and analyze daily, weekly, and monthly sales performance

Track revenue, gross profit margin, and key operational indicators

Support sales forecasting and budgeting

Coordinate with the sales team to ensure targets are achieved

Identify business gaps and propose improvement strategies

Oversee customer pricing, quotation workflow, and contract execution

2. OPERATIONS PLANNING & EXECUTION

Manage daily operational activities to ensure smooth workflow

Coordinate logistics, inventory, warehouse operations, and delivery schedules

Optimize operating processes to improve efficiency and reduce cost

Ensure all transactions and documentation are completed accurately

3. CROSS-DEPARTMENT COORDINATION

Work closely with Sales, Finance, Warehouse, and other teams

Facilitate communication between internal teams and external partners

Support implementation of new SOPs, policies, and systems under guidance of direct reporting supervisor

4. QUALITY, COMPLIANCE & SAFETY CONTROL

Ensure operations comply with company policies, industry standards, and legal requirements

Monitor workplace safety and operational risks

Lead corrective and preventive actions when necessary

5. TEAM MANAGEMENT

Supervise operational staff and assign responsibilities

Provide training, coaching, and performance monitoring

Assist with recruitment and manpower planning under direction of direct reporting supervisor

6. AD-HOC TASKS

Support special projects and assignments instructed by the direct reporting supervisor

Handle urgent operational issues when required

QUALIFICATION:

l Keen strategic thinking and planning

l Understanding of budget management and financial monitoring

l Excellent leadership skills, including goal setting, motivating, training and mentorship

l Exceptional interpersonal and communication skills, including writing, speaking and active listening

l Effective conflict resolution and problem-solving skills

l Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines

l Strong analytical thinking skills

l In-depth knowledge of the industry and managerial strategies

l Proven experience as a General Manager or similar executive role

l Experience in planning and budgeting

l Knowledge of business process and functions (finance, HR, procurement, operations etc.)

l Strong analytical ability

l Excellent communication skills

l Outstanding organizational and leadership skills

l Problem-solving aptitude

l BSc/BA in Business or relevant field; MSc/MA is a plus

l Experience / knowledge in tyre industry is an advantage

Job Role:

A BIM manager's role is to implement a company's Building Information Modeling (BIM) process and manage the process throughout the design, construction, and all stages of a building project. A BIM manager's responsibilities include:

• Enforcing standards: Ensuring that BIM standards are met and that the model complies with project specifications and legal requirements
• Managing software: Managing the software used for BIM
• Quality control: Conducting regular quality checks to ensure the model meets quality standards
• Delivering technology strategy: Delivering a business's technology strategy and promoting the benefits of digital ways of working
• Supporting a team: Ensuring that projects run smoothly and project information models are delivered on time

Job Scope:

• Involve and lead in checking and coordination of Shop drawings and as-built drawings with all respective trades (e.g., Architectural, Structural, MEP and Specialist Subcontractors works).
• Review project specifications, Shop drawings and technical clarifications.
• Able to prepare and monitor the progress of Shop drawings and Sample schedule with procurement schedule.
• Manage submission and approvals of Shop drawings and Samples from Consultants.
• Manage receipt and issuance of all Consultant drawings and Shop drawings.
• Liaise and coordinate with Consultants, Authorities and Subcontractors on design issues.
• Assist the Project team on technical and coordination issues with Subcontractors.
• Attend and chair design technical meetings with Consultants and Subcontractors.
• Assist the Project contracts department in variation order claims related to design changes.

Requirements:

• Recognized Degree in Architecture/ Engineering/ Construction or equivalent.
• Min 10 years of experience in drawing coordination and management in the Singapore Construction Industry.
• Well versed in Autocad, Revit/BIM software in Architectural/ Structural/ MEP. Candidates with experience in BIM projects are at an added advantage.
• Good understanding of the Singapore Construction Industry regulations (eg. Building code, BCA, URA and LTA).
• Experience in leading a team of coordinators and drafters in Shop drawing production, coordination, and document control.
• A strong team player with strong initiative, independence, good communication skills, and the ability to multi-task.
• Advantage to the candidate with knowledge in Specialist trade works eg Curtainwall, Stone and Interior design works.

Company Overview

Boost Juice, originally from Australia, is a well-loved juice and smoothie chain with 46 stores in Singapore. It offers innovative retail experiences focused on great-tasting, healthy products and is committed to inspiring healthy living through vibrant, dynamic service.

Job Summary

We are seeking an enthusiastic and energetic Area Manager to oversee multiple store operations, drive sales growth, and ensure smooth daily performance to support Boost Juice’s success in Singapore.

Responsibilities

• Manage performance across multiple F&B store locations to ensure operational excellence and achievement of business goals
• Lead teams to drive sales and consistently meet or exceed monthly sales targets for all stores under your supervision
• Identify operational inefficiencies and develop, implement, and monitor process improvements and standard operating procedures (SOPs) within the Operations team
• Complete weekly administrative tasks and reports accurately, coordinating with Operations and head office staff to maintain alignment and transparency
• Maintain high standards of store cleanliness and atmosphere to enhance customer experience and brand image
• Communicate effectively with store teams and stakeholders using clear written and spoken English to foster collaboration and engagement
• Adapt to a fast-paced, dynamic environment by working collaboratively within teams and responding to changing business needs
• Work on weekends and public holidays as required to support store operations and business continuity

Other Information

• Work schedule: 5-day work week
• Salary range: $4,500 to $6,000 monthly, based on experience
• Benefits include medical coverage and performance bonuses

Develop and implement commercial strategies to support business growth and profitability.

Manage the preparation, review, submission, and follow-up of tenders, quotations, proposals, and commercial bids.

Review and negotiate contracts, purchase orders, service agreements, and subcontractor agreements.

Ensure all contractual terms, commercial risks, obligations, and deliverables are clearly identified and managed.

Monitor project budgets, costs, revenue, margins, and profitability in coordination with the Project and Finance teams.

Prepare cost estimates, pricing structures, commercial proposals, and variation claims.

Manage client relationships and support negotiations to secure new projects and business opportunities.

Liaise with suppliers, subcontractors, clients, and internal departments on commercial and contractual matters.

Identify commercial risks and recommend appropriate mitigation measures.

Track contract performance, payment terms, invoices, claims, and outstanding receivables.

Support project teams in managing variations, extensions of time, claims, and contractual disputes.

Ensure compliance with company policies, legal requirements, and contractual obligations.

Prepare regular commercial reports, forecasts, and management updates.

Maintain proper records of contracts, quotations, tender documents, commercial correspondence, and approvals.

Lead and guide the commercial team, where applicable, to ensure efficient and accurate execution of commercial activities.

The Restaurant Manager is responsible for the overall profitability and smooth operation of the restaurant, ensuring exceptional customer experiences and efficient team management. This role encompasses a wide range of responsibilities, from strategic business operations to hands-on customer service and staff development.

Role & Responsibilities

Business Operations

• Manage daily operations, ensuring seamless service and efficient workflow.
• Monitor income and expenses, analyze financial performance, and implement strategies for improvement
• Manage inventory, including ordering, stock control, and minimizing waste
• Manage equipment maintenance and ensure proper functionality.
• Prepare and submit timely reports (daily, weekly, monthly) on sales, food cost, labor cost, and other key performance indicators.
• Conduct regular inspections of the kitchen and service areas.

Customer Service

• Cultivate a customer-centric environment, prioritizing exceptional service and guest satisfaction.
• Proactively address customer feedback and resolve any issues promptly and professionally.
• Ensure consistent service quality and adherence to established etiquette standards.

People Management

• Lead, motivate, and develop a high-performing team.
• Manage the recruitment, training, and performance evaluation of staff.
• Ensure all employees adhere to company policies, quality standards, and F&B hygiene regulations.
• Drive team initiatives and implement changes effectively.
• Ensure strict compliance with all F&B hygiene policies, procedures, and health and safety regulations.

Skills/Qualifications:

• Minimum 4 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

• Lead and manage NPI to HVM projects, ensuring successful delivery within scope, schedule, budget, and quality requirements.

• Develop and maintain project plans, timelines, resource allocation, and risk mitigation strategies.

• Act as the primary liaison between customers, internal stakeholders, suppliers, and cross-functional teams.

• Drive cross-functional coordination across Engineering, Manufacturing, Quality, Supply Chain, and Operations to achieve project objectives.

• Monitor project performance, identify risks and issues, and implement corrective actions to ensure project success.

• Support manufacturing readiness, product ramp-up, and transition into high-volume production.

• Prepare and present project status updates, KPIs, and executive reports to management and customers.

• Ensure compliance with company policies, quality standards, customer requirements, and regulatory guidelines.

• Support the COO in tracking strategic initiatives, operational priorities, and business performance metrics.

• Coordinate cross-functional action plans, management reviews, and follow-up activities to ensure timely execution of business objectives.

• Perform other project management and operational support duties as assigned by the COO.

Job Description & Requirements

Get to know us first!

What is INITIA GROUP?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

Bada (Previously known as Leekaja Salon) Singapore

Walking on Sunshine

F&B

Am I Addicted - Pottery Studio 

We are looking for a F&B Floor Manager who will be responsible for the day to day operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

DUTIES & RESPONSIBILITIES :

● Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

● Analyzing and interpreting trends to facilitate planning

● Coordinating front and back of the house operations for smooth delivery of services

● Ensure compliance with safety and sanitation regulations

● Control operations cost and identify measures to cut wastages

● Respond promptly to customer complaints, suggest solutions to resolve complaints

● Manage / maintain outlet good image

● Training / coaching of new / current staff on customer service best practices

● Organize and supervise shifts

● Managing staff training, schedules and work performance.

● Preparing reports

● Analyze and forecast sales figures to maximize profits

QUALIFICATIONS :

● Bachelor Degree in Hospitality / Retail Management

● Proven work experience as Restaurant Manager / HospitalityManager

● Strong leadership skills.

● Excellent communication skills

● Customer service oriented

● Financial Management skills

BASIC FUNCTION

• Supporting management team in delivering successful operations, achieving the hotel objectives and improving revenue profitability.
• Supervise duties for all Front Office associates.
• Ensure all associates provide excellent customer service at all times, and to make sure that customers are satisfied with the products or services the organization offers, and to deal with customer feedbacks.
• Accountable full responsibility for the entire hotel operations including Rooms, F&B and Security management in the absence of the General Manager and all other Senior Managers of the hotel.

DUTIES & RESPONSIBILITIES

Daily

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and monitoring closely of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.
• Ensures accurate room assignment for VIP arrivals and/or any special arrangements.
• Conduct room inspections for VIP arrivals. Look out for defects and makes necessary reports to the respective departments.
• Checks on the event board for the day to ensure all signage of events are correctly displayed.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for Management reporting with appropriate details and take necessary actions to avoid future recurrence.
• Assisting associates at the Front Desk/Bell Counter or any other areas/sections of the hotel whenever required.
• Check and supervise all Front Office associates on tasks that have been assigned to them and accord guidance whenever required.
• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.
• Check on housekeeping discrepancies (skip/sleep) reports and physically inspect or verify the discrepant status and execute necessary actions or follow-up.
• Co-ordinate closely with Security associates in the investigation of any irregular activities during the period of duty.
• Must possess confident caliber to handle emergencies and crisis situation.
• Withhold confidential information from the press or public with an aim to preserve and protect the Hotel’s image and reputation after any occurrence of crisis. Ensures all questions from the press are politely and tactfully directed to the Marcom Manager.
• Maintain and ensures cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas. Initiates corrective actions deemed necessary.
• Attends to all guests’ inquiries, feedback and compliments and attend to guests’ need promptly, efficiently and in a professional manner.
• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.
• Handing over swiftly any outstanding items and issues encountered or anticipated to the next Duty Manager by clearly documenting them in the Duty Manager’s Logbook when necessary.
• Conduct daily briefing and brainstorm to all associates.
• Perform other duties that assigned by the Management.
• Weekly - Assign and approve duty roster for all Front Office associates.
• Monthly - Attend monthly Front Office meeting and provide solution and open discussion during day-to-day operation.
• Yearly - Ensure Hotel Vision, Mission and Core Value are met and executed accordingly. Guide associates who in doubt.

Job Requirements:

• Diploma or Degree in Hospitality, Hotel Management, or related field

• Minimum of 2–3 years of Front Office experience; candidates with experience as a Senior Front Office Executive ready to take on Duty Manager responsibilities are encouraged to apply

Skills & Competencies:

• Strong leadership and supervisory skills; able to guide and motivate Front Office associates

• Excellent customer service orientation, with the ability to handle guest complaints and feedback professionally

• Strong operational knowledge of hotel functions including Rooms, F&B, Security, and overall hotel operations

• Ability to manage multiple tasks and responsibilities efficiently in a fast-paced environment

• Good problem-solving, decision-making, and crisis management skills

• Attention to detail and ability to maintain high standards of cleanliness, orderliness, and operational efficiency

• Effective communication and interpersonal skills to liaise with team members, guests, and management

• Awareness of occupational health, safety, and emergency procedures

Additional Requirements:

• Confident and composed when handling emergencies or unexpected situations

• Able to work shifts, weekends, and public holidays

• Demonstrates professionalism, integrity, and the ability to maintain confidentiality

• Strong initiative and willingness to take responsibility for hotel operations in the absence of senior management

Are you passionate about creating exceptional dining experiences and has the talent for building lasting relationships with regular guests? If so, we have the perfect opportunity for you

We are a established restaurant specializing in premium beverages and 'East meets West' cuisine. Our restaurant is nestled in a serene location in Dempsey and the restaurant's intimate setting is a favorite for private gatherings and small-scale events.

Your Role:

• Manage daily restaurant operations with a focus on premium service and excellence.
• Cultivate strong relationships with regular guests, ensuring their preferences are consistently met.
• Coordinate and oversee private events, ensuring seamless and memorable experiences.
• Lead and motivate a dedicated team to deliver outstanding hospitality.
• Maintain the authenticity and charm of our unique venue while optimizing efficiency and quality.

What We’re Looking For:

• Proven experience in restaurant management.
• A strong understanding of customer service and personalized guest experiences.
• Exceptional leadership and organizational skills.
• Independent & Diligent.
• Passion for premium beverages and a keen eye for ambiance and fine details.
• Experience in event planning or coordination is a plus.

Why Join Us?

At our restaurant, you’ll be part of an environment that values tradition, customer connections, and exquisite hospitality. If you’re ready to take on a role that blends service, leadership and vision, we’d love to hear from you.

Apply today and be part of something truly special.
Whatsapp your resume with recent photo to 92301212, quote MCF-JZ

Responsibilities:

• Responsible for IP (patents, trademarks and designs) prosecutions and managing client IP portfolios including:-

1. Reviewing and monitoring client IP strategy
2. Managing, reviewing and monitoring client portfolios and working with overseas associates
3. Filing and prosecuting applications
4. Drafting, reviewing and managing correspondence and office actions with examiners, clients and other stakeholders
5. Managing work processes
6. Assisting with IP related due diligence, including in the context of major IP transactions, corporate mergers and acquisitions and IP litigation matters

• Collaborating with other members of the Intellectual Property, Media & Technology (IPMT) Practice

Requirements:

• Degree from a recognised university
• Minimum 5 years’ experience as an IP paralegal or executive preferred
• Experience in handling patent filings is advantageous
• Strong command of written and spoken English
• Competent in MS Word, MS Excel, MS PowerPoint and MS Outlook software applications
• Good organisational and administration skills
• Ability to work independently and under pressure in a fast-paced environment

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

Job Responsibilities:

• Responsible to the project stakeholders for accomplishing the project objectives within the constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and coordination of M&E and architectural works.
• Planning and sequencing of the construction operations works according to the master and detailed work construction programs. by taking consideration into project costing.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site progress against target.
• Plan, procure, monitor and Control of resources, such as manpower, machineries and material to execute site works within time and cost.
• Overseeing all technical matters, attending clients and consultants meetings and coordination of M&E and architectural works.
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

Job Requirements:

• Candidate must possesses Degree in Civil Engineering that is recognized by the Professional Engineering Board (PE Board)
• At least 10 years of related experience in main contractor with Design & Build Building Project

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

We are looking for a Sales Manager / Sales Supervisor to join our wellness and TCM body therapy business.

The candidate will be responsible for managing customer enquiries, front desk sales, appointment follow-up, package sales, customer relationship management and daily outlet sales performance.

Key Responsibilities:

* Handle customer enquiries, walk-in customers and appointment bookings

* Understand customer needs and recommend suitable wellness therapy packages

* Follow up with customers through phone calls, WhatsApp and in-store communication

* Achieve monthly personal and outlet sales targets

* Support daily front desk operations, including payment collection and customer registration

* Maintain customer records, package details and daily sales reports

* Coordinate with therapists to ensure smooth service arrangements

* Handle customer feedback professionally and follow up when necessary

* Support the team in improving customer experience, service quality and sales performance

* Assist in basic administrative work and daily outlet operations

Requirements:

* Experience in sales, customer service, wellness, beauty, retail or service industry is preferred

* Strong communication and interpersonal skills

* Able to understand customer needs and provide suitable recommendations

* Responsible, proactive and target-oriented

* Able to work in a fast-paced service environment

* Basic computer skills and ability to manage customer records

* Good team player with a positive working attitude

* Able to work retail hours, weekends and public holidays when required

* Ability to communicate with English and Mandarin-speaking customers will be an advantage due to customer service needs

• Assist relationship managers in handling account-related matters for non-bank financial institution clients, including but not limited to coordinating account opening applications and maintenance forms, checking document completeness, ensuring logical and compliant signature and authorization setups, and liaising with internal departments to facilitate account opening and maintenance processes.
• Support relationship managers in processing clients’ daily transactions, including but not limited to deposits, settlements, and foreign exchange.
• Assist in conducting industry research related to non-bank financial institutions.
• Support coordination with relevant industry associations and help organize various events.
• Assist in analyzing client account usage and provide recommendations for relevant marketing strategies.

Requirement:

• More than 3 years of experience in the financial industry, with good communication skills and logical thinking ability, capable of working under pressure.
• Familiar with banking-related accounts, settlement, and other business operations, with a meticulous and careful approach to work.
• Exceptionally capable candidates may be considered beyond the industry and experience limitations.
• Good communication skills in both Chinese and English, able to write reports in Chinese, so as to provide service to Chinese speaking customers and verify documents.
• Strong teamwork spirit and sense of responsibility, with good adaptability and stress resistance.
• Able to adapt to a fast-paced work environment and deliver results before deadlines.