Total 15,288 Full-time quality control manager job vacancies

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

- Any other duties/tasks as requested by management.

Responsibilities

• Design mechanical process systems for water and wastewater treatment plants at concept, functional, preliminary, and detailed stages, including screening, physical-chemical, biological treatment, blower, odour control, disinfection, and sludge treatment equipment
• Design various pumping systems for water, wastewater, and sludge treatment plants through all design phases
• Design ancillary systems such as chemical feed, mechanical ventilation, and drainage systems from concept to detailed design
• Prepare General Arrangement and equipment layout drawings to support project requirements
• Develop mechanical process equipment and pump specifications to ensure compliance and performance
• Perform mechanical equipment and pipe sizing and calculations to meet engineering standards
• Review and evaluate vendor submissions to ensure technical compliance and quality
• Coordinate with civil, structural, electrical, building services, and instrumentation & control disciplines to integrate designs
• Lead meetings and discussions with clients, contractors, and vendors to drive project progress and resolve issues
• Provide engineering support for bids and proposals to secure new projects
• Support construction phases with engineering expertise to ensure design intent is met
• Provide engineering support during testing and commissioning to verify system performance
• Prepare project cost estimates for clients to facilitate budgeting and decision-making
• Manage design and project execution for proposals and projects primarily focused on mechanical/process scope

Required competencies and certifications

• Professional Engineer (PE) registration with Professional Engineers Board Singapore (moved from Preferred as it is a professional certification essential for core duties)

Preferred competencies and qualifications

• University engineering degree in mechanical engineering
• Minimum 10-15 years’ experience in mechanical design of municipal and industrial wastewater treatment
• Ability to work independently to produce project deliverables within timelines
• Experience leading and guiding a team of engineers and performing QA/QC on their designs
• Proficient written and oral communication skills with strong interpersonal abilities

Sinologistics Overseas Pte. Ltd. serves as the overseas business headquarter of China Logistics Group, the largest state-owned integrated logistics service provider in China, with the most comprehensive range of logistics businesses. We are responsible for acquiring warehouses and other logistics assets worldwide, operating an international network, and boosting global capital allocation and overseas business development.

We sincerely invite talented professionals with expertise in logistics investment, capital management, asset management, and property operations to join us. Together, let us seize industry opportunities and explore the vast global market.

Key Responsibilities

• Assist in corporate planning and business development activities, including the coordination and follow-up of strategic projects.
• Conduct market research, industry analysis, and competitor monitoring to support business planning and reporting.
• Prepare regular business performance reports, operational updates, and management presentations.
• Support investment and business evaluation projects, including data collection, basic financial analysis, and feasibility assessments.
• Assist in identifying potential business and investment opportunities.
• Support operational improvement initiatives and contribute to the enhancement of business processes.
• Assist in implementing internal control, risk management, and compliance-related procedures.
• Coordinate project reviews, meetings, and follow-up actions to support operational effectiveness.
• Support vendor and business partner management activities when required.

Requirements

• Bachelor’s degree or above in Finance, Economics, Business Administration, Logistics, Supply Chain Management, or related disciplines.

• Minimum 3-5 years of relevant experience in strategy, operations, investment, consulting, or corporate management.

• Strong strategic thinking, business analysis, and operational management capabilities.

• Familiarity with corporate operations, investment analysis, and project management processes.

• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively with the Group Headquarters in China and external stakeholders.

• Strong analytical, problem-solving, and results-oriented mindset.

• Prior experience in large corporations, consulting firms, multinational companies, or international business environments will be an advantage.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Summary:

The Project Manager (PM) will be responsible for overseeing the successful execution of pharmaceutical projects under the EPCM model, ensuring projects are delivered on time, within budget, and compliant with all regulatory and quality standards (e.g., GMP, FDA, EMA). The PM will coordinate engineering, procurement, construction, and commissioning activities while maintaining strong client and stakeholder relationship.

Key Responsibilities：

Project Planning & Execution

• Develop detailed project plans, schedules, and budgets.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure projects adhere to GMP and other pharmaceutical regulatory requirements.

Engineering Coordination

• Oversee engineering deliverables and interface with design teams.
• Review and approve technical documents, drawings, and specifications.

Procurement & Contract Management

• Manage procurement of equipment, materials, and services.
• Negotiate contracts with vendors and subcontractors.
• Track long-lead items and ensure timely delivery to site.

Construction & Commissioning Oversight

• Supervise construction activities, ensuring quality, safety, and schedule compliance.
• Coordinate site inspections, testing, and commissioning activities.
• Ensure all works are compliant with local codes and GMP standards.

Client & Stakeholder Management

• Act as the primary interface with the client, reporting project progress.
• Conduct regular meetings with stakeholders to align on project milestones.
• Resolve issues and manage changes in project scope efficiently.

Team Leadership & Reporting

• Lead project team including engineers, procurement specialists, and construction supervisors.
• Prepare and submit periodic reports on progress, budget, risks, and KPIs.
• Foster a culture of safety, quality, and continuous improvement.

Qualifications:

• Bachelor’s degree in Engineering, Pharmacy, or related field.
• 8+ years of experience in project management within pharmaceutical EPCM projects.
• Proven experience as a Project Manager in the industry building field/pharma industry construction management experience, with a track record of successfully delivering complex projects
• Strong knowledge of GMP, FDA, EMA, and local regulatory standards.
• Proven experience managing multidisciplinary teams and complex projects.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in project management tools (Primavera, MS Project, SAP, etc.).

Preferred:

• PMP or Prince2 certification.
• Experience with commissioning and qualification (IQ/OQ/PQ).
• Familiarity with process equipment, cleanroom construction, and validation requirements.

Job Introduction

We are seeking a Marketing Executive to drive execution of our marketing strategy, with a strong focus on social media campaigns and lead generation. This role is critical in building a consistent digital presence and delivering measurable pipeline outcomes, particularly in support of key programmes.

The ideal candidate is hands-on, execution-driven, and able to translate strategy into high-quality campaigns with minimal supervision. The successful candidate will play a key role in strengthening brand presence, driving measurable business outcomes and laying the foundation for future marketing scale. 

Key Responsibilities

1. Campaign Execution & Management

• Plan and execute end-to-end marketing campaigns across digital channels, primarily LinkedIn
• Drive campaigns for:
• Lead generation (programme sign-ups, prospect engagement)
• Recruitment support
• Brand visibility initiatives
• Monitor campaign performance and optimise for conversion

2. Social Media Strategy & Management

• Manage and grow the company’s social media presence
• Develop and maintain a consistent content calendar
• Ensure alignment with brand positioning and messaging
• Track engagement and continuously improve content effectiveness

3. Content Development & Coordination

• Develop content across formats:
• Thought leadership
• Educational content
• Internal branding (people, culture)
• Work with internal stakeholders to source content
• Coordinate with external vendors (e.g. designers, videographers) where required

4. Lead Generation & Performance Tracking

• Support development of lead generation funnels (e.g. campaigns, forms, landing flows)
• Track and report on:
• Leads generated
• Conversion rates
• Campaign ROI
• Provide insights and recommendations for improvement

5. Stakeholder Management

• Work closely with internal teams (e.g. business, programme owners) to align campaigns with business priorities
• Ensure timely delivery and quality execution across all initiatives

Job Requirements

Experience

• 3 - 5 years of marketing experience, preferably in Financial services, insurance, or professional services. Fresh graduates who have relevant experience may apply.
• Proven experience in:
• Social media campaign execution
• Digital lead generation
• Content-driven marketing

Skills & Competencies

• Strong execution capability with attention to detail
• Ability to manage multiple campaigns simultaneously
• Data-driven mindset with basic analytics capability
• Good understanding of LinkedIn and digital marketing tools
• Strong writing and content sense
• Able to work independently with minimal supervision

Success Metrics (KPIs)

• Consistent delivery of marketing campaigns
• Growth in social media engagement and reach
• Number of leads generated and conversion rates
• Contribution to programme participation (e.g. SPARK)
• Timeliness and quality of execution

Job Description

Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the customer prior to event. Read and analyse Banquet Event Order in order to gather customer’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special customer needs.

STRATEGIC PLANNING

• Work closely with the team to establish clear, identifiable and achievable sales targets
• To work out the sales strategies and growth plans in line with the BOD’s revenue and profit targets set in business plan
• To develop and manage budgets required to meet sales goals
• To develop sales strategies and set realistic and achievable targets for all brands
• Identify key market segments and implement strategies for each market segment for revenue growth
• Establish new accounts for the Group
• Oversee day to day events/ routine work requirement
• Market research and analysis on rates/packages
• Staff Performance Tracking, ROA Planning (Route of Advancement)

MARKETING

• To effectively craft out the brand identity and brand values for individual brand amend steer it in the right direction
• To work with the team to hit the P&L set by the BOD
• To decide on appropriate marketing strategies within budget to meet the sales goals set by the BOD
• To work with Marketing on all collaterals of marketing needs and packaging of the products
• To have effective sales measures should sales fall below target for the month
• To develop at least 3 campaigns for each brand per year
• To supervise a team of marketing managers to meet the marketing objectives within the marketing budget given

Any other jobs or duties assigned by the management from time to time.

Job Requirements

• Diploma / Degree in Hotel Management, Food & Beverage or equivalent
• Have at least 2 years of Supervisory experience in Banquets, Catering Sales or Catering services with knowledge of Profit and Loss statements, food and wine pairing and menu composition
• Proficient in handling wedding events is preferred
• Demonstrated ability to interact with customers, employees and vendors
• Possesses good problem solving and leadership skills
• Fluent in English and Mandarin (to be able to liaise with Mandarin speaking customers)

Job Description

Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the customer prior to event. Read and analyse Banquet Event Order in order to gather customer’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special customer needs.

STRATEGIC PLANNING

• Work closely with the team to establish clear, identifiable and achievable sales targets
• To work out the sales strategies and growth plans in line with the BOD’s revenue and profit targets set in business plan
• To develop and manage budgets required to meet sales goals
• To develop sales strategies and set realistic and achievable targets for all brands
• Identify key market segments and implement strategies for each market segment for revenue growth
• Establish new accounts for the Group
• Oversee day to day events/ routine work requirement
• Market research and analysis on rates/packages
• Staff Performance Tracking, ROA Planning (Route of Advancement)

MARKETING

• To effectively craft out the brand identity and brand values for individual brand amend steer it in the right direction
• To work with the team to hit the P&L set by the BOD
• To decide on appropriate marketing strategies within budget to meet the sales goals set by the BOD
• To work with Marketing on all collaterals of marketing needs and packaging of the products
• To have effective sales measures should sales fall below target for the month
• To develop at least 3 campaigns for each brand per year
• To supervise a team of marketing managers to meet the marketing objectives within the marketing budget given

Any other jobs or duties assigned by the management from time to time.

Job Requirements

• Diploma / Degree in Hotel Management, Food & Beverage or equivalent
• Have at least 2 years of Supervisory experience in Banquets, Catering Sales or Catering services with knowledge of Profit and Loss statements, food and wine pairing and menu composition
• Proficient in handling wedding events is preferred
• Demonstrated ability to interact with customers, employees and vendors
• Possesses good problem solving and leadership skills
• Fluent in English and Mandarin (to be able to liaise with Mandarin speaking customers)

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

About the Role

We are seeking an experienced and organized Project Manager to lead cross-functional projects from initiation to delivery. The ideal candidate will be responsible for planning, coordinating, and managing resources to ensure projects are completed on time, within scope, and within budget while meeting business objectives.

Key Responsibilities

• Define project scope, goals, timelines, and deliverables
• Develop and manage detailed project plans and schedules
• Coordinate cross-functional teams including Product, Engineering, Design, QA, and Business stakeholders
• Monitor project progress and proactively manage risks, issues, and dependencies
• Facilitate project meetings, status updates, and stakeholder communications
• Ensure projects are delivered on time, within budget, and aligned with quality standards
• Track project performance using appropriate tools and methodologies
• Manage changes to project scope, schedule, and costs
• Support Agile/Scrum ceremonies where applicable
• Prepare project documentation, reports, and presentations for management
• Drive continuous improvement in project management processes and team collaboration

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or related field
• 3+ years of experience in Project Management or related role
• Strong leadership, communication, and organizational skills
• Experience managing cross-functional teams and multiple projects simultaneously
• Familiarity with Agile, Scrum, or Waterfall methodologies
• Proficiency in project management tools such as Jira, Trello, Asana, MS Project, or similar
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced environment

Preferred Qualifications

• PMP, PMI-ACP, Scrum Master, or related certification
• Experience managing software development or digital transformation projects
• Understanding of SDLC and product development lifecycle
• Experience working with remote or international teams
• Knowledge of budgeting and resource planning

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

• First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

• Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant oversight.

• Escalation Governance: Discern when to finalize a case and when to escalate, ensuring that matters brought to the M3 level are strictly high-liability risks, entity-wide structural shifts, or macro budget exceptions.

• Lead and Develop the Frontline: Directly manage, mentor, and govern a team of 3 specialists (IC3 People Partner, IC2 IR/ER Specialist, and a People Experience specialist), ensuring seamless cross-functional coverage and building an internal talent pipeline.

• Risk & Dependency Mitigation: Eliminate key-person dependency risks within the local team by establishing robust standard operating procedures (SOPs) and clear succession tracking.

• Policy Custodian: Manage the localized implementation, enforcement, and governance of all global and local HR policies across the 900-headcount employee lifecycle.

• Budget Oversight: Act as the frontline governor for the local HR budget. Track expenditures, manage run-rate costs, and ensure strict fiscal discipline before routing high-value financial requests to the M3 level for final sign-off.

• Process Excellence: Continuously audit and optimize HR service delivery workflows within the SSC to drive operational efficiency.

• Compliance Ownership: Take ultimate tactical ownership of all local IR/ER topics, ensuring flawless compliance with the Malaysian Employment Act, statutory regulations, and Industrial Court precedents.

• Conflict & Grievance Resolution: Autonomously oversee disciplinary frameworks, Domestic Inquiries (DIs), Mutual Separation Agreements (MSAs), and high-risk performance management paths.

• Leadership Coaching: Partner with and coach C-2 and C-3 business leaders on organizational design, talent reviews, succession planning, and performance calibration.

• Change Management: Drive local execution and communication strategies during business unit reorganizations, ensuring seamless business adoption with minimal disruption.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Regional Accounts Receivable Leadership

• Lead and manage the end-to-end Order-to-Cash (O2C) process across multiple countries, ensuring timely and accurate billing, cash application, collections and account reconciliations.
• Develop and implement regional AR strategies, policies and procedures to improve cash collection performance and reduce overdue receivables.
• Monitor customer credit exposure, establish credit control frameworks and support commercial teams in customer onboarding and credit assessments.
• Drive collection effectiveness through proactive aging management, escalation protocols and dispute resolution processes.
• Partner with business leaders to identify and mitigate collection risks, bad debt exposure and customer payment issues.
• Review and approve provisions for doubtful debts and ensure compliance with relevant accounting standards and Group policies.
• Monitor AR ageing, collection effectiveness, Days Sales Outstanding (DSO), overdue balances and cash conversion metrics across all markets.
• Collaborate with Treasury and FP&A teams to support regional cash flow forecasting and working capital optimization initiatives.

Intercompany Management

• Own the end-to-end intercompany process across the region, including intercompany billing, recharge mechanisms, settlements, reconciliations and balance confirmations.
• Ensure intercompany transactions are accurately recorded, supported and aligned with Group accounting policies and transfer pricing requirements.
• Drive timely resolution of intercompany mismatches and aged balances across multiple legal entities and jurisdictions.
• Coordinate monthly, quarterly and annual intercompany closing activities to support accurate and timely financial reporting.
• Lead regional intercompany netting and settlement initiatives to improve operational efficiency and reduce funding requirements.
• Partner with Tax, Treasury and Finance teams to ensure compliance with transfer pricing policies and cross-border transaction requirements.

Governance, Controls and Compliance

• Establish and maintain a robust control environment for Accounts Receivable and Intercompany processes across the region.
• Ensure compliance with local statutory requirements, indirect tax regulations (GST, VAT, Sales Tax and other relevant taxes), Group policies and accounting standards.
• Support internal and external audits by ensuring completeness of documentation and audit readiness across all jurisdictions.
• Monitor adherence to delegated authority limits, credit policies and financial control requirements.

Process Excellence and Transformation

• Drive standardization and harmonization of AR and Intercompany processes across Southeast Asia, India, China and Hong Kong.
• Identify automation opportunities and lead system enhancement initiatives to improve efficiency, accuracy and scalability.
• Partner with COE and tech teams to optimize system workflows and reporting capabilities.
• Lead continuous improvement initiatives focused on reducing manual effort, improving controls and enhancing customer and stakeholder experience.

Stakeholder Management

• Serve as the primary regional point of contact for Accounts Receivable and Intercompany matters.
• Build strong partnerships with Country Finance, Commercial, Operations, Treasury, Tax, FP&A.
• Work closely with senior business leaders to support commercial growth while maintaining disciplined credit and collection practices.
• Facilitate regular regional governance meetings to review performance, risks, escalations and improvement opportunities.

Team Leadership

• Lead, coach and develop a high-performing regional Accounts Receivable and Intercompany team, whether centralized or distributed across multiple countries.
• Establish clear performance expectations, succession plans and development pathways for team members.
• Foster a culture of accountability, customer service, continuous improvement and operational excellence.

• Bachelor's Degree in Accounting, Finance, Commerce or a related discipline. Professional accounting qualification (ACCA, CPA, CIMA or equivalent) is preferred.
• Minimum 8 years of relevant finance experience, including substantial experience in Accounts Receivable, Credit Control, Order-to-Cash and/or Intercompany Accounting within a multinational environment.
• Proven experience managing end-to-end Accounts Receivable and Intercompany operations across multiple countries, preferably within Southeast Asia, India, China and Hong Kong.
• Strong knowledge of AR processes, credit management, collections, working capital management, intercompany accounting, financial controls and compliance requirements.
• Experience working with ERP systems (e.g. SAP, Oracle or equivalent) and driving process standardization, automation and continuous improvement initiatives.
• Demonstrated leadership experience managing regional or geographically dispersed teams and influencing cross-functional stakeholders.
• Strong analytical, problem-solving and communication skills, with the ability to manage complex issues across diverse markets and cultures.
• Results-oriented with a proven track record of improving cash collections, reducing aged receivables, resolving intercompany imbalances and strengthening operational controls.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!