Total 3 Internship qc engineer job vacancies

The End User Services Intern will support the End User Services team in delivering day-to-day IT support and maintaining a consistent, secure, and high-quality end user experience.

This role provides exposure to desktop support, device management, and IT service operations while assisting senior team members with basic operational tasks

What you’ll need to bring to the team:

• Provide first-level support for end user devices (laptops, desktops, peripherals)

• Assist in troubleshooting basic hardware and software issues under supervision

• Support installation, configuration, and updates of operating systems and applications

• Help track and monitor IT tickets and ensure timely updates to users

• Assist with routine system updates and patching activities

• Support asset management activities (inventory tracking, device setup, and decommissioning)

• Work with team members to maintain documentation and standard operating procedures

• Assist in preparing reports on common issues and service trends

• Coordinate with internal teams (Help Desk, Infrastructure, Security) for issue resolution

• Follow IT security policies and support basic endpoint security practices Learning opportunities

• Exposure to enterprise tools and endpoint management systems

• Understanding of IT service management (ITSM) and ticketing processes

• Hands-on experience with desktop support and end user environments

• Basic exposure to security and patch management practices

• Insight into ITIL-based service delivery and operational processes

• Opportunity to gain hands-on experience by contributing to regional and global IT project rollouts and initiatives

Our client is a leading e-commerce brand dealing with premium goods. They're rapidly expanding into Singapore and are seeking an experienced Site Reliability Engineer (SRE) to join their team. The new joiner will be responsible for ensuring the stability, availability, and efficiency of their core business systems. This is a high-impact role that sits at the intersection of engineering excellence and operational resilience, giving you direct ownership over service governance, incident management, and high-availability architecture. If you thrive in fast-paced, high-stakes environments and are passionate about building systems that scale, this is an excellent opportunity to make a meaningful contribution.

Key Responsibilities

• Own the end-to-end stability of business-critical applications, including deployment, configuration management, status monitoring, and capacity management
• Lead the investigation and resolution of major production incidents, conduct thorough post-incident analysis, and drive follow-up optimisation initiatives
• Develop and execute fault drill exercises, maintain emergency response plans, and produce clear SOP documentation for operational procedures
• Drive high-availability improvements across applications, encompassing rate limiting, graceful degradation, fault tolerance, disaster recovery, and multi-active deployment strategies
• Establish and maintain SLO evaluation frameworks, quantify incident impact on service level objectives, and track improvement initiatives to completion
• Deeply analyse and optimise service governance across critical paths, including performance bottleneck identification, issue localisation, and high-availability architecture upgrades
• Develop and enforce operations and maintenance standards, and translate these into tooling and platform-based solutions to improve O&M efficiency and operational safety
• Support colleagues with day-to-day IT queries and resolve network issues within the Singapore office environment, including matters relating to cloud service provider connectivity

Requirements

• Minimum 5 years of operations and maintenance experience in an internet or technology company environment, with strong expertise in system fault diagnosis and production incident resolution
• Proficiency in at least one scripting or programming language such as Python, Shell, Go, or Java; hands-on project development experience (is a bonus)
• Familiarity with common web middleware and message queue technologies as well as monitoring tools
• Working knowledge of open-source caching solutions including Memcache, Redis, and Twemproxy, along with JVM memory and GC mechanisms with the ability to diagnose Java process anomalies
• Experience with business capacity management, microservices architecture operations, and full-lifecycle stability governance from system design through to production go-live (is a bonus)
• Familiarity with the SRE operational framework and experience maintaining high-concurrency, high-availability distributed systems (is a bonus)

If you are passionate about technology and meet the above requirements, please don't hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

Dada Consultants Pte Ltd

Website: www.dadaconsultants.com

EA License No.: 18S9037

Business Registration Number: 201735941W