Total 172 Full-time purchasing manager job vacancies

Job Description

We are seeking a responsible and detail-oriented Purchasing Assistant to support daily procurement activities and ensure smooth purchasing operations. The successful candidate will assist in supplier sourcing, purchase order processing, inventory monitoring, and maintaining cost-effective purchasing practices to support overall business operations.

Key Responsibilities

• Assist in daily purchasing and procurement activities
• Coordinate with suppliers and vendors regarding quotations, orders, pricing, and deliveries
• Process purchase orders and ensure timely follow-up with suppliers
• Maintain accurate purchasing records and documentation
• Monitor stock and inventory requirements
• Compare pricing and negotiate for cost-effective purchases
• Support administrative and operational purchasing functions
• Ensure smooth communication between internal departments and suppliers

Requirements

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Procurement, or related field
• Minimum 2–3 years of working experience in purchasing or procurement
• Good communication and negotiation skills
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia to deal with china suppliers and partner.
• Able to multitask and work independently with minimum supervision
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Strong organizational skills and attention to detail
• Experience in supplier sourcing and vendor coordination is an added advantage

Physical Requirements

• Ability to perform sedentary office work, including extended periods of sitting
• Frequent use of computer, paperwork handling, and administrative coordination
• Occasional movement within the office or warehouse may be required to coordinate purchasing activities or verify goods
• Able to manage multiple tasks in a fast-paced working environment

Additional Skills

• Strong problem-solving and analytical mindset
• Good time management and organizational skills
• Ability to handle multiple tasks and meet deadlines efficiently
• Good communication and coordination abilities
• High level of accuracy and attention to detail in documentation and purchasing processes

Preferred Skills

• Procurement coordination
• Vendor management
• Inventory monitoring
• Cost control
• Administrative support

How to Apply

Please email your resume to job-applications@cytron.io ; only shortlisted candidates will be notified.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

Key Responsibilities

Purchase Orders (PO):

• Assist in issuing all purchase orders to subcontractors and suppliers for required materials and services.
• Ensure goods are purchased in accordance with approved Purchase Requisitions (PR).
• Update and maintain the PO master list on a daily basis.

Supplier Management:

• Negotiate pricing and terms with suppliers to secure the best possible deals.
• Assist in sourcing quotations, comparing prices, and ensuring cost‑effectiveness.
• Establish and maintain an up‑to‑date supplier contact list.

Order & Delivery Monitoring:

• Track order status and delivery timelines to ensure timely receipt of materials and services.
• Follow up with suppliers on pending deliveries and resolve discrepancies.

Documentation & Records:

• Assist in maintaining accurate records of purchased items, delivery details, and invoices.
• Ensure proper filing of procurement documents in both softcopy and hardcopy formats.

Administrative Support:

• Assist in general office maintenance and administrative matters.
• Handle phone calls and receive mail when reception is unavailable.
• Receive documents and sign for deliveries.

Team Collaboration:

• Work closely with the purchasing team to ensure smooth workflow and gain knowledge of procurement processes.
• Provide ad‑hoc support to team members as required.
• Undertake any other related tasks assigned by the superior from time to time.

Qualifications & Skills

• Diploma/Degree in Business Administration, Supply Chain, or related field.
• Strong negotiation and communication skills.
• Detail‑oriented with good organizational abilities.
• Proficiency in Microsoft Office (Excel, Word) and procurement systems.
• Ability to work independently and as part of a team.

Ability to read, write, and speak Mandarin in addition to English and Malay, to facilitate communication with suppliers and ensure inclusivity.

Perks & Benefits

• Annual performance bonus
• Nearby public transport
• Medical insurance
• Paid training & development

**Responsibilities:**

- Assist in sourcing and procuring raw materials, supplies, and equipment required for operations.

- Review purchase requisitions and prepare purchase orders in accordance with company policies.

- Coordinate with suppliers to confirm order details, delivery schedules, and payment terms.

- Maintain accurate records of purchase transactions, supplier information, and inventory levels.

- Monitor stock levels and ensure timely replenishment to prevent shortages.

- Liaise with vendors to resolve issues related to deliveries, quality, or pricing.

- Support supplier evaluation and performance review processes.

- Assist in negotiating prices and terms with suppliers under supervision.

- Ensure compliance with procurement policies, procedures, and quality standards.

- Collaborate with other departments such as production, finance, and logistics for smooth procurement activities.

**Objectives:**

- Ensure timely procurement of quality materials at competitive prices.

- Maintain optimal inventory levels to support production without overstocking.

- Build and sustain strong relationships with reliable suppliers.

- Support cost-saving initiatives through effective sourcing and negotiation.

- Contribute to the overall efficiency and cost-effectiveness of the procurement process.

**Required Skills:**

- Good understanding of procurement processes and supply chain management.

- Strong negotiation and communication skills.

- Attention to detail and organizational skills.

- Ability to analyze supplier options and evaluate quotations.

- Proficiency in Microsoft Office Suite and procurement software (ERP systems preferred).

- Basic financial knowledge related to budgeting and cost analysis.

- Strong interpersonal skills for effective communication with suppliers and internal teams.

- Ability to work under pressure and handle multiple tasks simultaneously.

- Relevant educational background in Business Administration, Supply Chain Management, Purchasing, or related fields.

Internal promotion,Salary increament,Bonus & Reward

As a key member of our procurement team, the Purchasing Executive will be responsible for managing end-to-end procurement operations, ensuring timely and cost-effective sourcing to support continuous production and business efficiency.

Main Responsibilities:

• Perform Direct and Indirect Material planning and execution to meet Production schedule
• Maintain optimum / healthy inventory levels at all times.
• Prepare and issue purchase orders (P.O.) in compliance with company policies and procedures.
• Process and monitor purchase orders, ensuring timely deliveries from suppliers.
• Assist HOD in sourcing materials for new sales enquiries
• Source and evaluate new suppliers for competitive pricing, quality, and timely delivery.
• Support cost-reduction initiatives and continuous procurement process improvements.
• Monitor supplier performance and resolve any issues related to delivery, quality, or documentation.
• Prepare regular reports on purchasing activities, cost analysis, and supplier performance.
• Ensure compliance with ISO/IATF procedures and documentation standards in Purchasing Department
• Coordinate with internal departments to identify purchasing needs and specifications.
• Maintain accurate procurement records and track key performance indicators (KPIs).

Requirements:

• Minimum STPM or Higher Diploma in Supply Chain Management, Business Administration, or a related field.
• 3–5 years of experience in purchasing/procurement within a manufacturing environment.
• (Preferred industries: Metal Stamping / Automotive / CNC Machining)
• Possess Strong negotiation, communication, and problem-solving skills.
• Proficient in inventory planning, forecasting, and materials requirement planning.
• Knowledge in application of ERP/SAP systems will be an added advantage.
• Must be computer literate ie Microsoft Office (Excel, Word, Outlook) applications.
• Knowledge in ISO/IATF QMS is an added advantage.
• Ability to work independently in a fast-paced, deadline-driven environment.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Responsibilities

1) Managing Daily Purchasing Activities:

• Support site ordering based on project progress and requirements.
• Prepare purchase orders in accordance with SOP and ISO Quality Management System tasks.
• Resolve project orders, material, and machinery-related issues in collaboration with project teams.

2) Supplier Relations and Negotiation:

• Manage relationships with suppliers, contractors, and vendors.
• Negotiate prices, delivery timelines, and terms and conditions.
• Maintain a supplier database and records in alignment with SOP and Quality, Environment, Safety, and Health documentation.

3) Coordination and Collaboration:

• Coordinate with project personnel to identify and fulfill project-specific procurement needs.
• Collaborate with the Contract Department to request quotations for tendering and obtain necessary material details, quantities, and drawings.

4) Quality Assurance and Budget Management:

• Ensure that all procured items meet the required quality standards and specifications.
• Prepare cost estimates and manage budgets related to purchasing activities.

5) Process Improvement and Compliance:

• Continuously work towards improving purchasing systems and processes.
• Implement policies, procedures, and instructions as required by the QESH management system.
• Develop and execute action plans based on risk and opportunity assessments in accordance with ISO standards.
• Promote the use of a process approach, risk-based thinking, and life cycle perspective within the organization.
• Ensure compliance with legal and other applicable requirements.

6) Perform any other duties and responsibilities as assigned by the immediate superior.

Job requirements: -

• Minimum SPM/Diploma in Business Administration, Management, or a related field.
• At least 3 years of purchasing/procurement experience, preferably in the construction industry.
• Able to source, evaluate, and negotiate with suppliers and vendors effectively.
• Knowledge of building materials and construction processes is an added advantage.
• Computer literate with good knowledge of Microsoft Office and SQL System.
• Possess strong negotiation, communication, and interpersonal skills with a high level of integrity.
• Able to work independently and manage procurement activities efficiently.

Perks & Benefits

• Open culture
• Personal development opportunities

職位描述

我們正在尋找一位認真負責、注重細節的採購助理，協助日常採購工作，確保採購流程順暢。成功入選者將協助供應商尋源、採購訂單處理、庫存監控，並維護成本效益高的採購策略，以支援整體業務營運。

主要職責

• 協助日常採購活動
• 與供應商協調報價、訂單、定價和交貨事宜。
• 處理採購訂單並確保及時跟進供應商
• 保持準確的採購記錄和文件
• 監控庫存和盤點需求
• 比較價格並協商以獲得最具性價比的採購方案
• 支援行政和營運採購職能
• 確保內部部門與供應商之間溝通順暢

要求

• 工商管理、供應鏈管理、物流、採購或相關領域的文憑或學位
• 至少2-3年採購或採購相關工作經驗
• 良好的溝通和談判技巧
• 能夠用國語、英語和馬來語進行有效溝通，與中國供應商和合作夥伴進行洽談。
• 能夠同時處理多項任務，並在最少監督下獨立工作。
• 精通微軟辦公室軟體（Excel、Word、Outlook）
• 較強的組織能力與注重細節
• 具備供應商尋源及協調經驗者優先考慮。

身體要求

• 能夠勝任久坐的辦公室工作，包括長時間坐著。
• 頻繁使用電腦、處理文件和行政協調
• 偶爾需要在辦公室或倉庫內走動，以協調購買活動或核實貨物。
• 能夠在快節奏的工作環境中處理多項任務

其他技能

• 較強的解決問題與分析能力
• 良好的時間管理與組織能力
• 能夠有效率地處理多項任務並按時完成。
• 良好的溝通協調能力
• 文件記錄和採購流程中高度的準確性和對細節的關注

優先技能

• 採購協調
• 供應商管理
• 庫存監控
• 成本控制
• 行政支援

如何申請

請將您的履歷寄至 job-applications@cytron.io；只有入圍候選人會收到通知。

福利待遇

• 開放文化
• 個人發展機會
• 僱員公積金社保組織環境影響通報系統
• 醫療津貼
• 團體保險
• 節慶派對
• 生日禮物
• 點心和飲料

Responsibilities:

• Responsible for purchasing and procuring goods and services to ensure smooth day to day operations of the company.
• To negotiate pricing and payment terms to the benefit of the company.
• Coordinate and expedites flow of items according to production and maintenance schedule and to compile and maintain all records.
• Ensures that supplies, equipment, and services purchased are of acceptable quality and at the least possible cost.
• Responsible to ensure goods are purchased is in order.
• Communicate and liaise verbally and in writing between customers / suppliers / enquirers and relevant staff.
• Liaise with suppliers for corrective action request related to supplier delivery.
• Prepare comparison summary of supplier quotation.
• Follow up on evaluation results such as quality, costs, delivery and financial status of suppliers.
• To prepare supplier survey form in order to evaluate capacity and reliable of the suppliers.
• To act on any other responsibilities and duties as may be directed from time to time.
• Knowledgeable in SAP system is an added advantage.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal development opportunities
• Paid training and development

Job Scope & Responsibilities:

Purchasing Management

• Source and compare suppliers for pricing, quality, and delivery performance
• Negotiate pricing, payment terms, and delivery schedules with suppliers
• Prepare and issue Purchase Orders (PO) accurately and on time
• Follow up closely with suppliers on order status and delivery timelines
• Monitor stock levels and coordinate replenishment with warehouse and retail team
• Maintain updated records of purchases, supplier details, and pricing history
• Ensure purchasing activities comply with company policies and approved budgets

Shipping & Logistics Coordination

• Coordinate local and international shipments from suppliers to warehouse
• Liaise with freight forwarders, shipping agents, transporters, and customs officers
• Monitor shipment schedules and track delivery status to avoid delays
• Handle import/export documentation such as Invoice, Packing List, Bill of Lading (BL), Airway Bill (AWB), and Certificate of Origin (COO)
• Ensure smooth customs clearance and compliance with shipping regulations
• Resolve shipment discrepancies, damages, or delivery issues promptly
• Work on cost-saving initiatives for shipping and logistics operations

Vendor & Internal Coordination

• Build and maintain good relationships with suppliers and logistics partners
• Coordinate closely with warehouse, retail outlets, and finance department for smooth operations
• Handle supplier performance evaluation related to pricing, quality, and delivery

Reporting & Compliance

• Prepare purchasing and shipment status reports for management review
• Maintain proper filing and documentation for audit purposes
• Ensure compliance with import/export procedures and company SOPs

Requirements:

• Diploma/Degree in Supply Chain, Logistics, Business Administration or related field
• Minimum 3–5 years working experience in purchasing and shipping
• Knowledge in import/export procedures, shipping terms (Incoterms), and customs clearance
• Strong negotiation, communication, and problem-solving skills
• Proficient in Microsoft Office and ERP/Purchasing systems
• Able to multitask and work independently in a fast-paced environment

Preferred Experience:

• Experience in retail, trading, FMCG, electrical, or lifestyle products industry
• Familiar with international sourcing and supplier management
• Experience in shipping cost optimization and inventory coordination

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Birthday leave
• Staff Purchase

What You’ll Be Doing：

Sourcing

• Lead new supplier sourcing, evaluation, audit, and onboarding processes
• Negotiate contracts with key and strategic suppliers, and establish long-term, trust-based partnerships
• Develop and manage supplier performance evaluation systems (QCDS: Quality, Cost, Delivery, Service), and drive continuous improvement through regular reviews
• Manage supplier exit processes
• Identify and manage supply chain risks, and drive mitigation strategies such as supplier diversification and localization
• Collaborate with the costing team to conduct in-depth cost analysis and support negotiation strategies
• Lead annual or multi-year cost reduction negotiations and Value Analysis/Value Engineering (VA/VE) initiatives to achieve sustainable cost savings

Buyer

• Create, release, confirm, and track purchase orders based on Material Requirements Planning (MRP)
• Monitor supplier production and delivery schedules, and resolve issues impacting on-time delivery
• Coordinate with logistics and warehouse teams to ensure timely delivery and customs clearance
• Collaborate with planning teams to optimize inventory levels and improve inventory turnover through order adjustments
• Handle daily delivery and quality issues, working with SQE and relevant teams to drive timely resolution and corrective actions
• Initiate or support supplier reconciliation after goods receipt, and process payment requests in accordance with contract terms and reconciliation results
• Maintain accurate and up-to-date order status and delivery information in the SAP system to ensure data integrity

Your Background & Experience：

• Diploma or above; field of study is not restricted.
• Candidates with at least 2 years of purchasing experience in a manufacturing environment (Sourcing or Buyer roles) are preferred.
• Outstanding candidates without purchasing experience, including fresh graduates, are welcome to apply (fresh graduates will follow the company’s graduate salary scheme).
• Proficient in SAP system with strong Excel skills for data analysis and reporting.
• Solid understanding of cost structures and negotiation strategies; experience in independently handling procurement contracts is an advantage.
• Strong sense of responsibility, able to work under pressure, and demonstrates a proactive and diligent attitude.
• Good communication and coordination skills, with flexibility, strong principles, and proven negotiation ability.
• Able to use both English and Mandarin as working languages.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Perks & Benefits

• Commission and bonus
• Personal development opportunities
• Free Meals
• Free Parking Area

Job Description

The Purchasing cum Admin Assistant is responsible for supporting the company's procurement and administrative functions to ensure smooth daily operations. This role involves sourcing and purchasing goods and services, coordinating with suppliers, and providing general administrative support to various departments.

The position plays an important role in ensuring timely procurement, cost control, and efficient office administration.

Key Job Responsibilities

1. Purchasing & Procurement

• Prepare Purchase Orders (POs) in accordance with company procedures.
• Source and obtain quotations from suppliers for products, materials, and services.
• Compare supplier pricing, lead times, and product specifications to support cost-effective purchasing decisions.
• Liaise with suppliers regarding order placement, delivery schedules, product availability, and pricing.
• Verify purchase-related documents, including quotations, purchase orders, delivery orders, invoices, and credit notes.
• Coordinate with relevant departments to ensure goods received match purchase orders and required specifications.
• Assist in resolving discrepancies related to quantity shortages, damaged goods, pricing issues, or delivery delays.
• Maintain and update supplier databases, purchasing records, and procurement documentation.
• Source for alternative suppliers and support supplier performance evaluations when required.

2. Administrative Support

• Maintain and organize company records, files, contracts, and administrative documents.
• Manage office supplies and coordinate replenishment to ensure adequate stock levels.
• Coordinate courier services, office maintenance, repairs, and general office administration matters.
• Support company events and internal administrative activities.
• Assist in monitoring inventory levels of office supplies and operational materials.

3. Compliance & Continuous Improvement

• Ensure all purchasing and administrative activities comply with company policies and procedures.
• Maintain confidentiality of company information and supplier agreements.
• Identify opportunities to improve procurement efficiency, administrative processes, and cost savings.
• Perform any other duties and special projects assigned by management from time to time.

Requirements:

• Minimum SPM/Diploma or equivalent recognized qualification.
• At least 1 year of experience working in an administrative role.
• Proficient in Microsoft Word and Excel to prepare and manage project documents and reports.
• Ability to work independently and meet targets in a fast-paced environment while contributing effectively as part of a team.
• Proficient in using Wechat and Taobao as part of the sourcing tools.
• Organized and detail-oriented with the ability to multitask, prioritize, and meet deadlines consistently.

Perks & Benefits

• Open culture
• Personal development opportunities

職責：

• 負責採購及供應商品及服務，以確保公司日常營運順利進行。
• 協商有利於公司的價格和付款條款。
• 根據生產和維護計劃協調和加快物品流動，並編制和維護所有記錄。
• 確保所購買的物資、設備和服務品質合格，且成本最低。
• 負責確保所採購的貨物符合規定。
• 透過口頭和書面方式與客戶/供應商/詢價者及相關工作人員溝通和聯絡。
• 與供應商聯絡，提出與供應商交貨相關的糾正措施要求。
• 編制供應商報價比較總表。
• 跟進供應商的品質、成本、交貨和財務狀況等評估結果。
• 準備供應商調查表，以評估供應商的能力和可靠性。
• 根據指示，履行其他職責和義務。
• 熟悉SAP系統者優先考慮。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

工作範圍及職責：

採購管理

• 尋找並比較供應商的價格、品質和交貨性能。
• 與供應商協商價格、付款條件和交貨時間表
• 準確、及時地編制和簽發採購訂單（PO）
• 密切跟進供應商的訂單狀態和交貨時間表。
• 監控庫存水準並與倉庫和零售團隊協調補貨事宜
• 維護最新的採購記錄、供應商資訊和價格歷史記錄。
• 確保採購活動符合公司政策和已批准的預算。

航運與物流協調

• 協調供應商到倉庫的本地和國際貨運
• 與貨運代理、船務代理、運輸商和海關官員聯絡
• 監控出貨計畫並追蹤交貨狀態，以避免延誤。
• 處理進出口單據，例如發票、裝箱單、提單 (BL)、空運單 (AWB) 和原產地證明 (COO)。
• 確保順利清關並遵守運輸法規
• 及時解決出貨差異、損壞或交貨問題
• 致力於降低航運和物流營運成本

供應商與內部協調

• 與供應商和物流合作夥伴建立並維持良好的關係
• 與倉庫、零售門市和財務部門密切協調，確保營運順暢。
• 負責供應商在價格、品質和交貨方面的績效評估

報告與合規

• 準備採購和出貨狀態報告，供管理階層審核
• 為審計目的，請妥善保管文件和資料
• 確保遵守進出口程序和公司標準作業規程。

要求：

• 供應鏈、物流、工商管理或相關領域的文憑/學位
• 至少3-5年採購和運輸的工作經驗
• 熟悉進出口流程、運輸術語（國際貿易術語解釋通則）和清關流程
• 較強的談判、溝通和解決問題的能力
• 精通微軟辦公室軟體和ERP/採購系統
• 能夠在快節奏的環境中同時處理多項任務並獨立工作。

優先考慮的經驗：

• 擁有零售、貿易、快速消費品、電子產品或生活風格產品產業的經驗
• 熟悉國際採購和供應商管理
• 具備運輸成本優化和庫存協調的經驗

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 生日假
• 員工採購

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 

Your day-to-day: 

People   

• Work with Human Resources to ensure the departmental performance of staff is productive 
• Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 
• Adhere to hotel disciplinary procedures during major/minor act of misconduct 
• Work with Superior on manpower planning and management needs 

Guest Experience  

• Assist in the co-ordination and monitoring of all meetings and conference business 
• Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning  
• Assist in managing the rooming list process 
• Co-ordinate the allocation of space for the conference and associated events 
• Conduct room familiarisations and site inspections 
• Monitor competitor activities 
• Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved 
• Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance: 
• Quality levels of product and service 
• Guest satisfaction 
• Merchandising and Marketing 
• Operating costs 
• Sanitation, cleanliness and hygiene 
• Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as: 
• Local requirements 
• Market needs 
• Competition 
• Trends 
• Recipes 
• Potential costs 
• Availability of Food and Beverage products 
• Merchandising and promotion 
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.  
• Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 

 Financial  

• Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include: 
• Assist in co-ordinating the preparation of the banquet sales annual budget 
• Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget 
• Assist in the preparation of the hotel strategic plan, goals program 

Responsible Business  

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same 
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers 
• Log security incidents and accidents in accordance with hotel requirements 
• Other ad-hoc duties - unexpected moments when we must pull together to get a task done 
• May also serve as manager on duty 

Accountability    

• Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget 

Number of employees supervised – 

• Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants   

Annual Operating Profit/Payroll Budget –  

• Banquet Revenue Target 

Key Metrics –  

• Banquet Revenue Target 
• Guests Satisfaction Survey 

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law 

• The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Parking Allowance
• Free duty meals