Total 481 programme director job vacancies

Company Overview

The client leads sponsorship sales and marketing for the Badminton World Federation across Asia Pacific, driving commercial growth through strategic partnerships and innovative sponsorship solutions in a dynamic sports marketing environment.

Job Summary

Lead sponsorship sales and commercial strategy for the Badminton World Federation in Asia Pacific, managing client relationships, developing proposals, and executing deals to exceed revenue targets and expand market presence.

Responsibilities

• Lead sponsorship sales across assigned Asia Pacific territories, primarily Eastern Asia, aligning with Infront Pan-Asia’s commercial strategy
• Consistently achieve and exceed annual sponsorship revenue targets through proactive pipeline management
• Own and actively manage a robust sales pipeline across assigned intellectual properties
• Define target categories, priority brands, and go-to-market strategies for assigned properties based on market insights
• Identify new commercial opportunities driven by market trends, brand objectives, and category insights
• Build, develop, and maintain senior-level relationships with brands and advertising/media agencies across Asia Pacific
• Expand Infront’s agency network and strengthen collaboration with key regional and multinational agency groups
• Act as a trusted commercial advisor by understanding clients’ business, marketing, and brand objectives
• Collaborate with marketing, business development, and content teams to develop compelling rights packages and sales presentations
• Lead the end-to-end sales process including brief interpretation, proposal development, concept creation, storytelling, asset customization, and valuation
• Pitch confidently and persuasively to senior client stakeholders to secure sponsorship deals
• Lead commercial negotiations and contractual discussions in coordination with regional leadership and legal teams
• Work effectively within a matrix organization across territories and functions to drive sales success
• Contribute actively to internal sales meetings and planning sessions to align strategies
• Ensure accurate and timely reporting of contacts, meetings, pipelines, and proposals within the global CRM system

Required competencies and certifications

• University bachelor’s degree or equivalent
• Proven track record in sponsorship sales, media sales, digital advertising, or integrated marketing solutions sales within Asia Pacific
• Demonstrated success selling high-value, multi-market sponsorship or partnership solutions

Preferred competencies and qualifications

• Prior experience within agencies, rights holders, or media environments
• Established network of senior contacts across brands and advertising agencies in Asia Pacific
• Strong understanding of the sports marketing ecosystem, sponsorship best practices, and category dynamics in Asia Pacific
• Outstanding business development, pitching, presentation, and negotiation skills applied to securing sponsorship deals
• Strong commercial acumen to translate client objectives into effective sponsorship solutions
• Excellent interpersonal and relationship-building skills with credibility at senior-executive level
• Ability to thrive in a fast-paced, matrixed, international environment
• Highly motivated, results-driven, and collaborative team player
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), CRM systems, and professional social media platforms (e.g., LinkedIn) for business development and sales pipeline management
• Fluent in English

Other Information

Benefits

• Hybrid working model allowing office and home work flexibility
• Relaxed, familiar atmosphere with flat hierarchies and autonomy in daily work
• Support for skill and talent development through individual training, sports events, and networking opportunities
• Social benefits including subsidised company pension plan, capital-forming benefits, and worldwide accident insurance in a private ward

Roles &Responsibilities

1. Build and operate the AMS overseas sales system.

2. Establish an international sales network and localized management framework.

3. Support domestic clients' global expansion initiatives.

4. Drive scalable growth of AMS international advertising business.

Skills Required
1. Proven track record in building and scaling international sales organizations from the ground up (0-to-1 experience essential).

2. Deep understanding of the global advertising technology landscape; familiarity with AMS or similar ad platform businesses strongly preferred.

3. Extensive experience in cross-border go-to-market strategy and localized sales operations across APAC and/or European markets.

4. Hands-on experience with post-merger integration, particularly in cross-cultural and multi-regional settings.

5. Strong executive presence with the ability to lead front-line teams and drive alignment across HQ and regional stakeholders.

6. Fluency in English and Mandarin to align with China HQ while leading local teams and engaging regional partners.

Are you an experienced HR leader ready to shape the future of Pandora’s growth in Asia?

Do you thrive in dynamic, high-performance environments where you can drive transformation, empower people, and build a culture of excellence? Are you excited by the opportunity to help establish a new regional HQ that will play a pivotal role in one of Pandora’s most ambitious strategic initiatives? If so, this could be your next big move.

About the role

As HR Director you will play a pivotal role in shaping the future of Pandora’s growth in Asia. You will join a vibrant and ambitious HR team and work closely with senior leaders across multiple functions—including HR, Finance, Legal, and Strategy—to co-create and execute impactful People plans that directly support our business strategy.

This is a unique opportunity to help establish a new regional HQ from the ground up, embedding a strong and cohesive culture while driving transformation across the cluster. You will act as a trusted advisor, coach, and challenger to leaders, fostering an inclusive, engaging, and high-performing environment that reflects Pandora’s core values: Dream, Dare, Care, and Deliver.

In this highly strategic and hands-on role, you will be instrumental in building strong partnerships across the global HR community, contributing to meaningful business transformation and ensuring alignment between local execution and global priorities. You will need to bring an enterprise mindset, balancing the needs of the cluster with the broader ambitions of Pandora globally.

As the HR Director, your key responsibilities will include:

• Strategic Business Partnering

You will be part of a team of HR Directors partnering with executive leaders and their teams to drive talent, succession planning, and development initiatives. In Pandora, business partnering has a strong focus on talent, succession, and development, but it also extends beyond that to include organisational development, operating models, ways of working, structure, costs, growth, sizing, and the overall People Experience.

• People Plans and Engagement

As part of the HR team, you will be responsible for establishing and delivering a strong People and Sustainability plan for the cluster. This includes driving initiatives that enhance Employee Engagement and the overall Employee Experience across the region.

As the cluster evolves, you will play a key role in identifying what’s needed to support its growth—from adapting People strategies to anticipating future workforce needs. Your ability to align plans with both current realities and future ambitions will be essential in building a thriving and engaged organisation.

• Talent Authority

Advance the talent, succession, and development agenda across your functional area by enabling leaders to grow their teams and develop future-ready talent. Your efforts will fuel engagement, strengthen leadership, and positively impact net promoter scores. A key part of this role is to ensure we build a strong and sustainable talent pipeline that supports both current needs and long-term growth.

As part of setting up the cluster, recruitment will be a large part of the role, with a strong emphasis on hiring the right talent for the future across the region. This also includes a focus on building a strong and cohesive culture within the cluster, ensuring that new hires and organisational practices align with Pandora’s strategic direction and values.

• Operational Excellence

You will be responsible for delivering on key HR KPIs while ensuring smooth and effective day-to-day operations. At the same time, you will help build and professionalise a high-performing, value-adding HR team that consistently delivers a positive people experience and collaborates closely with our Centres of Expertise.

In this role, you will also play a key part in driving HR transformation by establishing modern, scalable ways of working that support operational excellence and long-term growth—ensuring the cluster is set up to scale and ready for the future.

• Annual HR Wheel Execution

Co-create and lead global People initiatives and solutions, ensuring alignment with strategic priorities.

What we’re looking for

We are seeking a positive, flexible, and driven leader who thrives in fast-paced environments and consistently delivers outstanding results. You bring an enterprise mindset, with the ability to balance the needs of the cluster with the broader strategic priorities of Pandora globally.

You are a skilled communicator who can distil complexity into clear, actionable insights, and you excel at building strong, collaborative relationships across a diverse and global stakeholder network.

Your profile

• Proven success in an HR leadership role within a global, matrixed organization.
• Demonstrated experience in business partnering, organizational design, and talent development.
• Strong numerical and analytical skills.
• Track record of translating business goals into actionable HR strategies.
• Expertise in setting up, managing and driving change within HR functions.
• Knowledge of employment law in Singapore and Japan.

What makes you stand out

• A natural ability to engage and influence senior stakeholders.
• Strong organizational skills and a structured approach to delivering business outcomes.
• Experience in leadership development, organizational transformation, and change management.
• A growth mindset with a focus on continuous improvement and innovation.

Ethos BeathChapman (EBC) is a global group of executive talent and recruitment experts in Australia, Asia and EMEA, with a broader network beyond.

We provide solutions across key recruitment markets including Financial Services, Fintech & Technology, Finance & Corporate Functions, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

At the heart of EBC is how we deliver upon that vision via our progressive behaviours and forward-thinking way of performing. We look to break tradition and truly embrace modern technology, data and analytics as well as best in class enablement support to deliver market leading executive recruitment solutions, tailored for our clients and candidates.

We are living in a changing world – and here at EBC we strive to approach it in a changing way

The Role:

As a Director or Senior Director at EBC, you will be in an exceptional role unlike elsewhere: being a Director within the EBC family is to hold a truly executive level position. Whether managing a team (Practice Leadership) or developing your ‘owned’ market remit (Market Leadership), you will hold massive responsibility to directly resonate and evolve EBCs DNA, ways of working and deliver both personal, team and company-wide consistently exceptional performance.

At full Directorship level, some of your main deliverables include but are not limited to:

• Following a Plan - alongside senior management, design and deliver upon strategic business plans including components such as revenue and profit growth, client strategy and business mix, and so forth.
• Leading your Team and Influencing – here at EBC we don’t look for managers, we look for inspiring leaders. Lead from the front with EBC DNA, behaviours and performance by plunging yourself into our progressive ways of working, learning our AI technology, state-of-the-art cloud-based CRM platform and engaging heavily with our cutting edge talent engagement, marketing, data analysis and research functions that set EBC uniquely apart to take already strong performers to exceptional performance levels. Fixatedly look at ways to develop your team’s skill-sets, abilities, ways of working and ultimately, their outcomes. For Market Leaders not directly managing, assist where required to help build wider abilities in the business, mentor where appropriate and drive business development activities across related consultants.
• Knowing your Clients – hold macro level account management duties for key clients as well as micro level personal business development where necessary. Mentor your team to maintain, create and develop client relationships, as well as be able to ‘go to market’ with innovative solutions.
• Following your Entrepreneurial Ideas and Passions – where required, contribute to our digital transformation strategy internally and press wider scalability initiatives. Never let yourself or EBC become stagnant. Become a forward-thinking systems expert and get yourself ahead-of-the-curve with latest methodologies, ways of recruiting and headhunting. See the chance to take on extra responsibility as opportunities to develop yourself, learn new skills, become more able and impact the business.

Experience and Qualifications:

At executive level, you will have at least 12-14 years of experience, the most recent operating in similar high impact roles.

You must be able to demonstrate advanced leadership and fee generation abilities within a particular market, as well as be able to speak fluidly and passionately about the world of recruitment, headhunting and most importantly, the opportunities and key current day levers therein.

EBC endeavours to always perform at the highest levels whilst being agile and mature enough to operate differently. This must be a shared philosophy that speaks to your entrepreneurial mindset. Personality traits such as high passion for market expertise, outstanding work ethics, collaborative nature and exceptional execution are also a must.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focussed and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

If you aspire to be exceptional, reach out to us with your resume at hello@ethosbc.com This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has five offices worldwide in Australia, Singapore, Hong Kong, Netherlands and the UK. We own Quay Appointments in Australia.

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman Pte Ltd
EA Licence: 16S8112

• Oversee and manage all digital marketing channels to ensure brand consistency
• Build on the existing digital marketing roadmaps and develop new marketing strategies to enhance visibility of the company, drive traffic to core digital platforms and expand on the existing customer base
• Monitor and track ROI and KPIs and engage in budget planning
• Develop, implement and execute company campaigns to positively position the Group as a technologically advanced and customer-centric firm at the regional level
• Oversee and manage all our social media accounts to create and maintain high levels of customer interaction and high proficiency of service rendered
• Manage and enhance the quality of online content, with the application of SEO and Google Analytics
• Keep abreast of the latest digital marketing trends and developments and develop relevant strategies to improve on the Group’s visibility
• Willing to try new ideas and keep updated on market trends.
• Not afraid to step out of your comfort zone.
• Work with multiple stakeholders across a global team.
• Write in clear concise terms for compelling content.
• Design email marketing campaigns.
• Work with the design team to create HTML5 banners and ads.
• Well versed with social media (Discord, Telegram, Tiktok, Twitter, Youtube), influencers, and digital channels.
• Manage the advertising leads and landing pages.
• Create a digital marketing calendar and bring it to execution.
• Passionate about Cryptocurrency, NFT, Blockchain, GameFi and/or DeFi.
• Bonus: You are active in existing crypto communities.
• Bonus: Experienced in marketing/advertising.
• Background in media advertising, digital agency, or ad tech industry is a plus.
• Communications, business, design or marketing qualifications are welcome to apply.

Please send your updated resume to hr@prestigepac.com if you are interested

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

- Degree holder with about 8 years’ experience

experience in design and implementation.

- Able to multi-task and work in a fast paced environment

- Possess initiative, drive and ability to work independently

- Good interpersonal/communicational skills

- Experience as a consulting in the construction industry is a pre-requisite

Job Description

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability

• Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements:

• A degree in Sales, Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

• Sales Strategy & PlanningDevelop and implement strategic sales plans to achieve company revenue targets.Identify new business opportunities, market segments, and partnerships to drive growth.Analyze market trends, competitor activities, and customer insights to refine strategies.
• Team Leadership & DevelopmentLead, mentor, and motivate the sales team to consistently exceed targets.Establish clear KPIs, monitor performance, and provide regular coaching.Foster a culture of accountability, collaboration, and continuous improvement.
• Business DevelopmentBuild and maintain strong relationships with key clients, partners, and stakeholders.Negotiate high-value contracts and long-term agreements.Represent the company at industry events, conferences, and networking opportunities.
• Sales Operations & Reporting Oversee sales forecasting, budgeting, and pipeline management.Implement efficient sales processes and ensure CRM systems are up-to-date.Report regularly to senior management on performance, challenges, and opportunities.

Qualifications & Requirements

• Minimum 3 years of progressive sales experience, with at least 3 years in a senior leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, negotiation, and relationship management skills.
• Experience in [insert industry—e.g., furniture manufacturing, F&B, interior design, etc.] is highly preferred.
• Excellent communication, presentation, and analytical skills.

Personal Attributes

• Strategic thinker with strong business acumen.
• Highly motivated and results-oriented.
• Strong interpersonal skills with the ability to influence at all levels.
• Adaptable to a fast-paced and evolving business environment.

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

About the Role

We are partnering with a leading healthcare organisation in Singapore to identify an experienced finance leader to drive healthcare funding strategy, finance transformation, and enterprise-wide financial governance initiatives.

Reporting to the Group Chief Financial Officer, this role will lead the development and implementation of funding models, financial planning frameworks, budgeting transformation, and finance technology initiatives to support long-term organisational sustainability and healthcare transformation objectives.

Responsibilities

Healthcare Funding & Financial Strategy

• Lead the development and implementation of healthcare funding and resource allocation frameworks.
• Partner with government agencies and key stakeholders on funding methodologies, policy implementation, and financing initiatives.
• Evaluate funding implications and provide strategic recommendations to senior management.
• Support the design and enhancement of sustainable healthcare financing models.

Finance Transformation & Enterprise Planning

• Drive enterprise-wide budgeting, forecasting, and financial planning transformation initiatives.
• Develop resource allocation methodologies, performance measurement frameworks, and management reporting capabilities.
• Establish governance processes, financial controls, and accountability frameworks across the organisation.
• Design executive dashboards and reporting tools to support strategic decision-making.

Payment Models & Financial Governance

• Lead the implementation and governance of provider payment and reimbursement models.
• Ensure alignment between funding mechanisms, operational objectives, and organisational performance outcomes.
• Oversee financial modelling, reporting integration, and process standardisation initiatives.

IT Finance & Digital Transformation

• Lead finance-related technology transformation initiatives and system enhancements.
• Provide financial oversight for strategic technology investments and digital transformation projects.
• Support business case evaluation, investment planning, cost governance, and post-implementation reviews.
• Drive data harmonisation and enterprise reporting capabilities across finance functions.

Requirements

• Degree in Finance, Accounting, Business, Economics, or a related discipline.
• Minimum 15 years of relevant finance experience, including leadership responsibilities.
• Strong experience in financial planning & analysis, finance transformation, budgeting, or enterprise finance management.
• Experience leading large-scale finance system implementation or transformation projects.
• Exposure to healthcare, public sector, government-linked organisations, or regulated industries will be advantageous.
• Strong stakeholder management skills with the ability to engage senior leadership and external agencies.
• Proven experience managing complex financial models, business cases, and strategic planning initiatives.
• Excellent analytical, communication, and presentation skills.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a Creative Director with a strong copywriting foundation to lead the development of integrated marketing campaigns across digital, social, video, and brand platforms.

This is a contract role ending on 31 Dec 2026.

Responsibilities

• Lead the concept development and execution of integrated marketing campaigns across multiple channels, including digital, social, video, and experiential platforms.
• Develop strategic creative concepts informed by audience insights, market trends, and performance data.
• Collaborate with internal stakeholders and external agencies to deliver high-quality, globally scalable campaigns.
• Provide creative direction and oversight throughout the campaign lifecycle, ensuring consistency and excellence across all touchpoints.
• Partner with marketing, analytics, and media teams to optimize creative performance through testing, measurement, and continuous improvement.
• Translate business objectives into compelling creative strategies that resonate with diverse global audiences.
• Champion innovation, emerging technologies, and new creative formats to enhance brand engagement and effectiveness.

Requirements

• 10+ years of experience in Creative Direction within an agency or in-house environment.
• Proven background as a Copywriter prior to progressing into Creative Director roles.
• Strong portfolio showcasing integrated campaigns across digital, social, video, brand, and performance marketing channels.
• Excellent proficiency in English is required to manage global campaigns. Additionally, as this role involves direct and frequent collaboration with regional teams in India, working knowledge of business-level Hindi is highly preferred to effectively liaise with these stakeholders.
• Bachelor's degree or equivalent experience.
• Strong Art Director foundation with demonstrated expertise in digital and social-first creative.
• Proven experience leading integrated consumer marketing campaigns across multiple media channels.
• Experience managing agency relationships and collaborating with cross-functional teams.
• Strong understanding of performance marketing, creative testing, and data-driven optimization.
• Excellent presentation, storytelling, and communication skills.
• Experience working across international markets and localized campaigns.

Good to have

• Experience working with emerging technologies such as AI, AR/VR, gaming, immersive experiences, or other next-generation digital platforms.

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

Under the direction of the Head of Global Callebaut Chocolate Academy, the Director, Regional Callebaut Chocolate Academy will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typology of customers for the region.

He/she is directly managing the Head Chefs Chocolate Academy of the region. This crucial role is to ensure a consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.

He/she is responsible together with the Director, Digital Academy to support the chef service in the digital transformation by leading thedeliverables of dedicated digital content.

He/she is the “face” of the Barry Callebaut culinary expertise in Chocolate & Cocoa to the food manufacturing, top B2B/B2C Brands and the artisanal word across the region and Gourmet brands.

He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.

Internally, the Director, Regional Callebaut Chocolate Academy is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up to the high standard or solutions our customers are looking for.

He/she is leading the Callebaut Chocolate Academy across the region by pioneering in the world of bakery , pastry, confectionery, ice cream and beverage as well as supporting our strategic long term growth priorities.

He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.

He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transforming Barry Callebaut being an ingredient company to become a solution provider delivering a best-in-class service.

Key responsibilities include: 

-         Leading the Chocolate Academies of the region

-         Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.

-       Driving the customer journey in solution selling and promoting our winning portfolio

-         Supporting the service offers digital transformation.

-         Working closely with the event team to bring alive the Callebaut Chocolate Academy digitally or during fair and event.

-         Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!

-         Taking a key role within the Chef services across the region to support our sustainability ambitions.

-         Empowering his/her Chef team and supporting their career growth when relevant.

-     Having budget/cost center(s) responsibility (P&L) for the Academy of the region

-      Manage the Academy footprint and key openings or relocating projects closely with the local Academy.

-      Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

Work Experience/Education:

●        Advance training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals

●        Specific diploma in Confectionery and Pastry transformation

●        Knowledge of the ISB, QSR and KA market

●        Knowledge of Chocolate and Cocoa Food Manufacturer Industry preferred and B2B market relatives to food industry

●        15+ years of experience

●         

Additional Requirements:

●      Fluent in English + another language

●      Strong communication and organization skills

●      Proactive & Autonomous

●      Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)

●      Salesforce knowledge

●      Ability to work well in a high expectations environment

●      Ability to work effectively with multiple departments and portray a professional and positive image

●      Project management mindset

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required