Total 1,368 Others process improvement manager job vacancies

Job Descriptions

• Monitoring and improving the efficiency of production output, process control and wastage control.
• Recognizes, troubleshoots, analysis problem, recommends solution and drives to root cause of process failure.
• Understand customer requirements, implement new specification and develop ideas for systems / process improvement to meet customer needs.
• Liaise with various department and customer on quality issues / requirements and escalation for improvement plans.
• Technically competent with good analytical skills, result-oriented, proactive, resourceful with a high degree of independence and perseverance.
• Ensure QMS, OHSAS and FSC CoC (Chain of custody management system) requirements are implemented and complied.
• Performs other duties as assigned.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Science (Candidate who possesses Bachelor's Degree in Pulp & Paper will be added advantage).
• Fresh graduates are also encouraged to apply.
• High integrity with good analytical and problem-solving skills.
• Strong leadership and interpersonal skills.
• Good presentation and communication skills.
• Able to work independently as well as being a team player with strong commitment to department harmony.
• Proficient in verbal and written English, Bahasa Melayu & Bahasa Cina.
• Working days from Monday to Friday.

Perks & Benefits

• Open culture
• Personal development opportunities
• Medical Benefit
• Retirement Benefit

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

Key Responsibilities

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
• Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
• Proficient in English (written & verbal) and Mandarin is preferred.
• Strong analytical thinking, commercial sense, and structured planning skills.
• Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

• Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
• Develop long-term partnerships with major clients, while identifying new business opportunities.
• Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
• Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
• Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
• Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
• Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
• International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Dental and Spectacle benefits
• Product Gift
• Birthday Leave

[Immediate job opening @ Bukit Jalil]

• Position Title: Finance Manager (Senior Accountant).
• Salary: RM 8000-10000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

The hiring company

This company,a subsidiary of a Public Listed Company is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and drive car rental for over two decades in Malaysia. Currently they are actively looking for a fully qualified accountant to become part of the Finance team to manage the full functions of accounting and finance of the organization at Bandar Bukit Jalil in outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position managerial role within the Finance Department.

The incumbent will be responsible for the day-to-day accounting functions within the Finance Department. Main responsibilities will be to manage full set of accounts and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals,prepayments,depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Candidate Profile and attributes

We are looking for candidates who would have a professional qualification ACCA or Bachelor degree in Accountancy.

-Malaysian age below 50.

-5-10 years of work experience in finance and accounting functions.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin.

Candidates who are residing within 30 KM radius within the vicinity of Bukit Jalil will be considered most convenient to take up this position. These places include Kinrara Puchong, Old Klang Road, Sri Petaling, Cheras, Seri Kembangan and Kajang.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Role Purpose

The Manager, Transport Planning & Business Improvement is responsible for optimising the deployment and utilisation of transportation resources across Crown Singapore's businesses, including Relocations, Workspace, Fine Art, Records Management and Asset Lifecycle Management.

The role will establish centralised visibility of transportation resources, improve planning effectiveness, reduce external trucking costs, and drive the transition from manual planning processes toward data-driven and digitally enabled transportation management.

The successful candidate must be capable of operating in an environment where planning is currently managed through spreadsheets and manual processes and be able to design and implement sustainable improvements.
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Key Responsibilities

Transportation Resource Planning

• Manage planning and scheduling of transportation resources across all business units.
• Optimise allocation of:
  - Vehicles
  - Drivers
  - Transportation crews
  - Specialised equipment
  - External transportation providers
• Maximise utilisation of internal transportation resources.
• Reduce dependency on subcontracted transportation providers.
• Identify opportunities for resource sharing across business units.

Resource Visibility & Utilisation

• Develop and maintain a centralised resource planning framework.
• Establish visibility of:
  - Vehicle capacity
  - Vehicle utilisation
  - Driver utilisation
  - Route efficiency
  - External vendor usage
• Produce daily, weekly and monthly utilisation reports.
• Implement forecasting and capacity planning processes.

Business Improvement

• Review and document current planning processes.
• Identify inefficiencies and improvement opportunities.
• Standardise planning workflows.
• Introduce best-practice planning methodologies.
• Drive continuous improvement initiatives across transport operations.

Data, Reporting & Analytics

• Develop KPI reporting and operational dashboards.
• Monitor:
  - Vehicle utilisation
  - Revenue per truck
  - Cost per trip
  - Driver productivity
  - Fleet productivity
  - External trucking spends
• Produce management reporting for senior leadership.

Digital Transformation

• Lead the transition from spreadsheet-based planning to a digital planning environment.
• Evaluate transportation management solutions and planning tools.
• Work with business stakeholders to define system requirements.
• Support implementation of future transportation management systems.
• Leverage Excel, Power BI, Power Automate and related technologies to drive automation.

Stakeholder Management

• Partner closely with managers across:
  - Relocations
  - Workspace
  - Fine Art
  - Records Management
  - Asset Lifecycle Management
• Balance competing operational priorities.
• Ensure transportation resources are allocated effectively across all business units.

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Qualifications

Essential

• 7-10 years of experience in transportation planning, logistics planning, fleet optimisation or resource planning
• Strong analytical capability
• Advanced Excel proficiency
• Experience working in a multi-site or multi-resource environment
• Proven track record improving operational efficiency
• Strong stakeholder management skills

Preferred

• Power BI
• Power Automate
• Transportation Management Systems (TMS)
• Fleet Management Systems
• Process improvement methodologies
• Lean or Continuous Improvement experience

Job Description:

• In charge of ensuring the implementation of Lean/Continuous Improvement tools & Lean projects in the company
• Responsible for expanding and sustaining the lean deployment efforts through facilitating Value Stream Mapping (VSM), Kaizen and Continuous Improvement events
• In charge of identifying, deployment and driving successful completion of Lean projects/initiatives
• In charge of leading Continuous Improvement initiatives and managing the efficiently the sharing of best practices among departments

Job Requirement:

• Minimum Degree in Aersopace Engineering or relevant
• Minimum 5 years of working experience in driving continous improvement projects
• Experience in Lean Six Sigma Green/Black Belt, JIRA, Power BI, VBA and Macros will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of ensuring the implementation of Lean/Continuous Improvement tools & Lean projects in the company
• Responsible for expanding and sustaining the lean deployment efforts through facilitating Value Stream Mapping (VSM), Kaizen and Continuous Improvement events
• In charge of identifying, deployment and driving successful completion of Lean projects/initiatives
• In charge of leading Continuous Improvement initiatives and managing the efficiently the sharing of best practices among departments

Job Requirement:

• Minimum Degree in Aersopace Engineering or relevant
• Minimum 5 years of working experience in driving continous improvement projects
• Experience in Lean Six Sigma Green/Black Belt, JIRA, Power BI, VBA and Macros will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Direct and guide the process intelligence plan for Finance, aligned with enterprise AI, automation, and transformation roadmaps

• Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report)

• Promote adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath)

• Translate process insights into a prioritized pipeline of actions, including automation, agentic use cases, re-engineering, and control improvements

• Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value

• Define and standardize process critical metrics, benchmarks, and executive dashboards for leadership and SteerCo reporting

• Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance

• Act as a trusted advisor to Global Process Owners and Finance leadership, influencing decisions on performance optimization and transformation priorities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising good judgment and aligning with organizational standards and legal requirements.

• Contribute to a culture of continuous improvement by identifying, testing, and sharing AI-enabled improvements within one’s scope of work.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Information Systems, Engineering, or a related area with over 5 years of pertinent experience OR Master’s degree plus more than 3 years of related experience

• Practical experience with process intelligence or process mining tools such as Celonis, SAP Signavio, UiPath, or equivalent

• Strong understanding of Finance processes and ERP-based transaction flows

• Proven ability to communicate complex insights clearly to senior and executive collaborators

Preferred Qualifications

• 8+ years of experience in Finance operations, process improvement, analytics, or digital transformation

• Experience integrating process intelligence with automation, AI, or GenAI initiatives

• Exposure to ERP transformation programs (e.g., ECC to S/4)

• Experience in global or shared services Finance environments

• Strong change leadership, collaborator management, and storytelling skills

• Ability to apply baseline digital proficiency and role-appropriate AI literacy. Use AI-enabled tools responsibly for research, analysis, content creation, problem-solving, operational tasks, and business outcomes.

Success in This Role Looks Like

• Process intelligence embedded into day-to-day decision-making and transformation planning

• Clear linkage between process insights → automation/agentic pipeline → realized value

• Measurable improvements in cycle times, throughput, compliance, and operational efficiency

• Increased adoption of self-service insights, reducing reliance on reactive and manual analysis

• Tangible contribution to Micron’s AI-enabled Finance transformation journey

Why Micron

At Micron, you’ll play a meaningful role in developing the future of Finance—where AI, automation, and process intelligence unite to compose a more autonomous, insightful organization. You will work at the forefront of innovation, enabling Finance to move faster, operate smarter, and deliver greater business impact at scale!