Immediate 1 Year Project Assignment for Singaporean to join as Network Engineer (Cisco/Fortigate) at Airport work Location

Mon to Fri Office hours 

If you have Dip in IT +2yrs network maintenance experience on Cisco & Fortigate products & seeking to work at Airport location, this is the job for you.

Remuneration: Basic + 1 month Completion Bonus + HP Claim 

Primary Purpose:

1)           Perform and ensure routine maintenance activities are carried out as scheduled.

2)           Perform OS upgrades/patching.

3)           Attend to network and system service and change request. 

4)           Provide resolution for all application and/or technical incidents and work with external support if required.

5)           Identify root cause, preventive and corrective measures for identified problems to prevent recurring incidents.

6)           Provide incident and problem reporting for all stakeholders in timely and professional manner.

7)           Assist in preparing system related documents and ISO Audit

8)           Participate in new project implementation, requirement gathering, setup & installation, testing and commissioning.  

Responsibilities:

Assist in Project Implementation and Maintenance of the Implemented System.

Our Requirements:

1)           Possess at least a Diploma or its equivalent in Computer / IT with minimum 2-3 years working experience in related field. Those with CCNA but no work experience with positive learning attitude can be considered.

2)          Ideal Candidate : 2-3 years of working experience as a Network Engineer supporting Cisco, Fortigate, Huawei product in switch, router, firewall, monitoring tools, security appliances and cablings.

3)           Trained or certified in Cisco, Fortigate products would be advantageous.

4)           Analytical, proactive and able to multi-task and prioritize all work assigned.

5)           Team player with good English communication skills who can also work independently under minimum supervision.

6)           Motivated individual with challenger spirit and leadership are strongly encouraged to apply.

7)           Exceptional troubleshooting and customer-handling skills would be advantageous.

8)           Proactive and responsive on all assigned tasks and incidents and follow up

ES Recruitment Pte Ltd

EA License No: 09C4235

EA Reg: R1103307 (Hong Mei Lin) 

Position Summary

We are seeking a highly skilled Network Security Engineer with Subject Matter Expert (SME)–level expertise in AlgoSec Security Management solutions. The ideal candidate will have expert-level hands-on experience with AlgoSec firewall automation and integration with multiple firewall platforms including Palo Alto, Check Point, Cisco FTD, and FortiGate. This role also requires strong hands-on expertise with enterprise firewalls and will be responsible for firewall rule migrations, automation, and Day 2 operations support in the Network Security domain.

Key Responsibilities

- Serve as SME for AlgoSec, including design, implementation, customization, and ongoing optimization.
- Perform end-to-end firewall rule automation and policy management using AlgoSec.
- Integrate AlgoSec with multiple firewall platforms such as Palo Alto, Check Point, Cisco FTD, and FortiGate.
- Lead and execute firewall rule migrations between different firewall vendors.
- Provide Day 2 operational support for network security infrastructure with a primary focus on firewalls.
- Troubleshoot complex firewall and policy-related issues across heterogeneous environments.
- Collaborate with network, cloud, and application teams to support secure connectivity requirements.
- Ensure compliance with security policies, audit requirements, and industry best practices.
- Create and maintain technical documentation, SOPs, and operational runbooks.

Required Technical Skills

- Expert-level hands-on experience with AlgoSec Firewall Analyzer, Fire Flow, and AppViz (or equivalent modules).
- Strong hands-on expertise with Palo Alto and/or Check Point firewalls (SMElevel preferred).
- Experience working with Cisco FTD and FortiGate firewalls.
- Proven experience in firewall policy design, optimization, and cleanup.
- Strong understanding of network security concepts including ACLs, NAT, VPNs, and routing.
- Experience with firewall rule migration projects across multiple vendors.
- Familiarity with automation, APIs, and integration with ITSM tools is a plus.

Preferred Qualifications

- Industry certifications such as PCNSE,PCCSE, CCNP Security, Fortinet NSE, or AlgoSec certification.
- Experience supporting large enterprise or service provider environments.
- Exposure to cloud security platforms and hybrid network environments.
- Strong analytical, troubleshooting, and problem-solving skills.

Soft Skills

- Strong communication and stakeholder management skills.
- Ability to work independently and lead technical initiatives.
- Detail-oriented with a strong focus on operational excellence and security compliance.

Responsibilities

• Design, implement, operate, and maintain enterprise and security network infrastructure supporting electronic security systems and customer environments.
• Manage and administer network and security infrastructure, including firewalls, VPNs, intrusion detection systems, access control networks, and monitoring platforms.
• Support deployment and maintenance of electronic security systems such as CCTV, Access Control, Intrusion Detection, and Integrated Security Management Systems.
• Monitor security events, system logs, and alerts using monitoring tools to detect, analyze, and respond to incidents.
• Perform troubleshooting, root cause analysis, and incident resolution for network and security system issues.
• Ensure secure network configurations, system hardening, and compliance with cybersecurity best practices across customer installations.
• Conduct vulnerability assessments, coordinate remediation activities, and support system security improvements.
• Manage firewall policies, rule reviews, network segmentation, and secure remote access configurations.
• Support system integration, installation, testing, commissioning, and handover of security and network solutions.
• Collaborate with project, engineering, and technical teams to ensure secure and reliable solution deployment.
• Maintain documentation including network diagrams, system configurations, SOPs, maintenance reports, and incident records.
• Support preventive maintenance, firmware upgrades, system updates, and service improvement activities.
• Coordinate with vendors and subcontractors for technical support, equipment replacement, and solution deployment.
• Ensure compliance with internal security policies, customer requirements, and industry standards.
• Provide technical support and guidance to customers and internal teams when required.

Requirements

• Bachelor’s Degree or Diploma in Information Technology, Computer Science, Electronics, Electrical Engineering, Telecommunications, or related field.
• Minimum 5 years of experience in network engineering, IT infrastructure, or electronic security systems environment.
• Strong knowledge of IP networking concepts including TCP/IP, VLANs, routing, switching, and wireless networks.
• Hands-on experience with firewall and network security devices such as Fortinet, Palo Alto, Cisco, or equivalent platforms.
• Experience supporting CCTV systems, Access Control Systems, Intrusion Detection Systems, and integrated security solutions.
• Good understanding of VPN technologies such as IPsec and SSL VPN.
• Experience in system installation, configuration, troubleshooting, and commissioning activities.
• Familiarity with network monitoring, log analysis, and incident troubleshooting.
• Knowledge of cybersecurity principles and secure network design practices.
• Ability to perform preventive maintenance and handle multiple site support activities.
• Strong problem-solving skills and ability to work in fast-paced operational environments.
• Good communication and coordination skills for working with customers, vendors, and project teams.
• Willingness to work on-site and support after-office hours or emergency maintenance when required.
• Fortinet NSE, PCNSE, or equivalent certifications will be an added advantage.
• Security certifications such as Security+, CISSP, or CISM will be an added advantage.

Responsibilities

• Install, configure, maintain, and troubleshoot electronic security systems including CCTV, Access Control Systems, Intrusion Detection Systems, Intercom Systems, and Visitor Management Systems.
• Support system integration, testing, commissioning, and handover of security solutions at customer sites.
• Design, configure, and maintain network infrastructure supporting security systems, including switches, routers, firewalls, VLANs, and wireless networks.
• Monitor security systems and network infrastructure to ensure optimal performance and system uptime.
• Perform preventive maintenance, system upgrades, firmware updates, and corrective maintenance for installed systems.
• Diagnose and resolve technical faults, alarms, and system failures in a timely manner.
• Support centralized security management platforms and monitoring systems.
• Ensure cybersecurity protection of security devices and networks through proper configuration and best practices.
• Coordinate with clients, vendors, and subcontractors for project execution, maintenance, and technical support.
• Conduct site surveys and support project implementation activities.
• Maintain accurate documentation including system configurations, network diagrams, maintenance reports, and service records.
• Provide technical support and training to customers and internal teams.
• Ensure compliance with company standards, safety requirements, and industry best practices.

Requirements

• Diploma or Degree in Electronics, Electrical Engineering, Information Technology, Computer Science, Telecommunications, or related field.
• Minimum 3–5 years of experience in electronic security systems, CCTV, Access Control, or related ELV/security industry.
• Good understanding of IP networking concepts such as TCP/IP, VLANs, routing, switching, and wireless networks.
• Hands-on experience with CCTV systems, Access Control Systems, Intrusion Detection Systems, and integrated security solutions.
• Familiarity with leading security platforms such as Hikvision, Axis, Milestone, Genetec, Bosch, Honeywell, or similar systems.
• Basic knowledge of network security principles, firewalls, VPNs, and cybersecurity best practices.
• Experience in system installation, configuration, testing, and commissioning.
• Ability to troubleshoot hardware, software, and network-related issues.
• Strong communication skills and ability to work with customers and project teams.
• Ability to work independently and handle site-based work and multiple projects.
• Willingness to work after office hours or attend emergency maintenance when required.
• Certifications such as CCNA, Security+, or vendor certifications in CCTV/access control systems will be an added advantage.

Overview

A leading organisation in the payments and financial services sector is seeking a Senior Network Engineer to join its Singapore team. Supporting a complex and business-critical technology environment, this role will be responsible for designing, implementing and maintaining secure, resilient network infrastructure that underpins payment and transfer services across the organisation. This is an opportunity to take a hands-on technical leadership role, working across a multi-vendor network landscape while mentoring engineers and driving network modernisation initiatives.

Responsibilities

As the Senior Network Engineer, you will oversee the delivery and ongoing support of enterprise network infrastructure, ensuring high levels of performance, availability and security. You will design and implement network solutions across LAN, WAN and cloud-connected environments, working closely with internal stakeholders to understand business and technical requirements. The role includes managing network technologies such as SD-WAN, MPLS, VPN connectivity, firewalls, load balancers and DNS platforms, while ensuring all changes are delivered in line with established governance and change management processes. You will also lead proof-of-concept activities, support technology refresh initiatives, maintain operational documentation and provide technical guidance to junior engineers. Participation in a rotational standby support roster is required.

Requirements

You possess a Diploma or Degree in Computer Science, Information Technology or a related discipline, together with proven experience in network engineering within medium to large-scale enterprise environments. You have strong expertise across core networking technologies including routing, switching, network security and load balancing, with hands-on experience supporting multi-vendor infrastructure. Exposure to Cisco Nexus and Catalyst platforms, Cisco ACI, and leading firewall technologies such as Check Point, Palo Alto and Fortinet will be highly valued. Professional certifications such as CCNP and relevant firewall certifications are advantageous. The successful candidate will demonstrate strong troubleshooting capabilities, sound understanding of infrastructure operations and governance, and the ability to work effectively with both technical and business stakeholders. Experience delivering large-scale network initiatives within the payments or financial services industry is a plus.

To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178

Job Description

• Provide project deployment for customers' Enterprise IT Network Services.
• Work closely with Project Manager to fulfil project deliverables.
• Able to perform the role of Project Lead for small to medium size projects.
• Preferably with basic knowledge and hands on experience in any of the following areas:
• Design, planning, integration, implementation and validation
• LAN/WAN/WLAN: Cisco, Alcatel, Aruba routers and switches
• Security appliances: Palo Alto, Fortinet, Checkpoints, Cisco IPS/IDS, Cisco ISE, Aruba Clearpass
• Network monitoring: SolarWinds
• Network appliances based: F5 LTM/GTM, A10 LTM
• Troubleshooting and problem identification
• Documentation skills to include creating and updating detailed environment design, installation, support and preventive maintenance documentation
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Establish TAC cases with principal vendor in complex problem till resolved.
• Able to work flexible hours especially during after-office hour scheduled maintenance windows.

Requirements

• ITE / Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent
• Preferably with Cisco certification, Alcatel certification, Network Security products
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Fresh graduates are welcome to apply for junior engineer positions
• Location: Jurong East

We are seeking a highly motivated SolarWinds/Network Monitoring Engineer to support the administration, optimization, and continuous improvement of enterprise monitoring, observability, patch management, and log management platforms. The successful candidate will be responsible for maintaining monitoring tools, supporting infrastructure operations, troubleshooting complex issues, and collaborating with cross-functional teams to ensure system availability, performance, and security.

Responsibilities:

Monitoring& Tool Administration

• Perform day-to-day administration and maintenance of enterprise monitoring and management platforms, including SolarWinds and BMC solutions.
• Monitor system performance, availability, connectivity, and data integrity across the monitoring environment.
• Conduct regular health checks and ensure optimal performance of monitoring infrastructure.
• Configure and maintain monitoring policies, thresholds, alerts, notifications, and automated actions.

Platform Maintenance & Upgrades

• Plan, coordinate, and execute periodic platform upgrades, patches, and enhancements.
• Perform post-maintenance validation and functionality testing following monthly server patching activities.
• Support monthly automated patch deployment activities across customer environments.
• Ensure monitoring platforms remain compliant with security and operational standards.

Incident& Problem Management

• Investigate, troubleshoot, and resolve complex technical issues affecting monitoring platforms.
• Collaborate with internal infrastructure, network, database, and security teams to identify root causes and implement corrective actions.
• Escalate issues to vendors where required and manage incidents through to successful resolution.
• Prepare Root Cause Analysis (RCA) reports for critical incidents and service disruptions.

Security& Compliance

• Work closely with Security teams to remediate vulnerabilities identified within monitoring and management tools.
• Support security audits, compliance reviews, and vulnerability management activities.
• Ensure monitoring systems comply with organizational security policies and operational requirements.

System Integration & Reporting

• Collaborate with Server, Network, Database, and Application teams to onboard and configure devices, applications, and services into monitoring platforms.
• Configure monitoring solutions for infrastructure, applications, and network devices.
• Design and develop custom dashboards, reports, and analytics based on operational and business requirements.
• Create customized log management reports to support security monitoring and compliance initiatives.

Automation& Continuous Improvement

• Identify opportunities to automate operational processes and improve monitoring efficiency.
• Enhance monitoring coverage, alert quality, and operational visibility across enterprise environments.
• Contribute to continuous improvement initiatives, knowledge management, and operational best practices.

Requirements:

• Minimum 3–5 years of experience in Infrastructure Monitoring, Network Operations, Systems Administration, or related technical support roles.
• Hands-on experience administering SolarWinds and/or BMC monitoring solutions in enterprise environments.
• Experience supporting mission-critical monitoring and management platforms.
• Experience in handling SolarWinds, BMC Monitoring Solutions or Log Management and Patch Management Platforms.
• Strong understanding of TCP/IP, DNS, DHCP, Routing, Switching, and Firewall concepts.
• Experience monitoring network devices and troubleshooting connectivity issues.
• Familiarity with SNMP, Syslog, WMI, NetFlow, and related monitoring protocols.

Preferred Qualifications:

• SolarWinds Certified Professional (SCP)
• ITIL V3/V4 Foundation Certification
• Experience supporting large-scale enterprise or government environments

Position Summary

We are seeking a highly skilled Network Reliability Engineer (NRE) with strong hands-on experience across hybrid and cloud network environments, including on‑premises data centers and AWS/Azure cloud platforms. The role focuses on reliability, availability, scalability, automation, and observability of network and security platforms using NRE/SRE principles, CI/CD practices, and deep API-driven integrations. Also has performed Network domain automation using Ansible Automation Platform

Key Responsibilities

• Own end‑to‑end reliability and performance of hybrid and cloud-connected network services.

• Apply Network Reliability Engineering(NRE) principles to reduce operational toil and improve service resilience.

• Design, implement, and continuously improve highly available hybrid and cloud network architectures.

• Perform deep technical troubleshooting and root cause analysis for complex network and security incidents.

• Build automation and self‑healing workflows supporting Day‑1, Day‑2, and Day‑N operations.

• Integrate infrastructure changes into CI/CD pipelines with proper testing, validation, and rollback.

• Define, monitor, and improve SLIs, SLOs, and error budgets for network services.

• Partner with cloud, security, application, and platform teams to meet business KPIs and KRAs.

Ansible :

· Develop, maintain, and optimize Ansible playbooks, roles, and inventories to automate network device configuration, deployment, and operational activities across multi-vendor environments. 

· Automate routine network tasks such as configuration management, backups, compliance checks, firmware upgrades, and provisioning to reduce manual effort and improve reliability. 

· Translate network SOPs, runbooks, and BAU activities into reusable Ansible-based automation workflows(Infrastructure-as-Code) for scalable and consistent execution. 

· Implement event-driven and self-healing automation by integrating Ansible playbooks with monitoring systems, APIs, and ITSM tools to enable automated remediation and faster incident resolution. 

· Ensure network consistency and compliance by using Ansible to validate device state, detect configuration drift, and enforce standardized configurations across network infrastructure. 

Hybrid, Cloud & Data Center Networking

• Hands‑on experience supporting Cisco ACI fabrics integrated with hybrid connectivity models.

• Strong working knowledge of Cisco IOS‑XE and Cisco NX‑OS in enterprise and data center environments.

• Experience managing Cisco Wireless LAN Controllers (WLC).

• Practical experience with AWS networking including VPC design, routing, security groups, NACLs, Transit Gateway, VPN, and Direct Connect.

• Practical experience with Azure networking including VNets, UDRs, NSGs, VPN Gateway, ExpressRoute, and Azure Firewall.

• Understanding of hybrid connectivity patterns such as internet, MPLS, site‑to‑site VPN, client VPN, and secure cloud access.

Network Security & Proxy Platforms

• Hands‑on experience with enterprise firewalls: Check Point, Palo Alto, and Cisco Firepower (FTD).

• Experience using Algo Sec for firewall policy lifecycle management and automation across hybrid and cloud environments.

• Strong expertise with proxy and secure web gateway solutions including Bluecoat ProxySG (SGOS), BMC, and CAS.

• Cloud‑delivered security experience with Zscaler ZIA, ZPA, and ZTNA supporting hybrid and remote access models.

Application Delivery & Traffic Management

• Hands‑on experience with F5 VELOSchassis.

• Strong expertise in F5 LTM, GTM, and APM modules.

• Experience designing resilient application delivery for on‑prem and cloud workloads.

Monitoring, Observability & Telemetry

• Hands‑on experience with Datadog for monitoring hybrid and cloud network services.

• Experience with Cisco DNA Center (DNAC)for assurance and network automation.

• Experience with Forescout for network visibility, device profiling, and compliance.

• Strong experience building dashboards and alerts using Prometheus and Grafana.

Automation, CI/CD & Engineering Skills

• Strong experience with Ansible for network and security automation.

• Hands‑on experience integrating GitHub for version control, peer reviews, and change traceability.

• Experience building CI/CD pipelines for infrastructure and network changes.

• Experience using REST APIs, SDKs, CLI tools, and GUIs to integrate network, security, and cloud platforms.

• Experience developing tools, services, or dashboards using Python and Django.

• Ability to implement Infrastructure as Code (IaC) and automated validation workflows.

Skills & Competencies

• Strong reliability engineering mindset with focus on automation and scalability.

• Proven experience operating production hybrid and cloud network environments.

• Excellent troubleshooting and analytical abilities.

• Ability to translate business KRAs into measurable technical reliability objectives.

• Strong documentation, collaboration, and communication skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

• 7–12 years of experience across Network Engineering, Network Security, Cloud Networking, or NRE/SRE roles.

• Relevant certifications (CCNP/CCIE,AWS/Azure Networking, PCNSE, CCSA/CCSE, F5) are a plus.

Work Environment

This role includes on‑call rotations, participation in major incident response, CI/CD-driven change management, and collaboration with global teams supporting enterprise hybrid and cloud network platforms.

JobSummary:

We areseeking an experienced Network Engineer to provide day-to-day operationalmanagement, administration, and support. The engineer will handle networktroubleshooting, configuration, documentation, and change management whileensuring network reliability and performance.

________________________________________

KeyResponsibilities:

• Manage, monitor, and troubleshoot network devices (routers, switches, firewalls, wireless controllers).
• Perform firmware/software upgrades, patching, and vulnerability fixes.
• Configure VLANs, firewall rules, DNS entries, proxy whitelisting, and other network parameters.
• Conduct network backups, recovery, and disaster recovery exercises.
• Liaise with ISPs and service providers for operational issues.
• Support IoT and smart devices (CCTV, Smart TV, TouchWall panels, lighting controls).
• Maintain up-to-date network documentation (diagrams, topologies, configurations).
• Manage network change requests with proper planning, testing, and minimal user disruption.
• Analyze network performance and recommend improvements.

________________________________________

RequiredQualifications & Experience:

• CCNA or CCNP certified (Active certification)
• experience with routing protocols: BGP, OSPF, EIGRP.
• Experience with Cisco Nexus switches, Cisco wireless APs and controllers.
• Strong troubleshooting skills for Layer 1–3 network issues.
• Experience with network management tools and packet sniffers (e.g., Wireshark).
• Knowledge of disaster recovery procedures.

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Key Responsibilities

 Deliver support and deployment activities for the customer’s Cloud environment.

 Troubleshooting issues on cloud-scale or backbone networks.

 Deliver support for software defined networking services such as SDN, Azure Front Door (AFD), distributed denial of service (DDoS), domain name service (DNS) Express Route, etc.

 Standby on-call duties for out-of-hours support

Technical Skill Sets:

Programming languages: Kusto, Java, Python, Perl.

Operating System: Linux OS

Virtual Networking: SDN, VNET, DNS, ExpressRoute, Traffic Manager, Load

balancer

Machine Readable Formats: JSON and XML

Certifications: CCNP/JNCIP (Plus)

Network Automation & Security: Working Experience

Job summary:

We are seeking a Customer Support Engineer to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies.In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.

Responsibilities:

• Leads design workshops.
• Documents or reviews network requirements and High Level Design.
• Documents or reviews Low Level Design.
• Generates standard project documentation including detailed test plan for complex networks.
• Generate, build and execute technical and complex test plans and topology in CPOC environments
• Generates network configurations from Low Level Design for complex networks.
• Reviews Implementation Plans.
• Plans and executes complex Network Upgrade and Network Migration activity.
• Executes all phases of project delivery including network staging, implementation and handover.
• Carries out Knowledge transfer activities

Required:

• Bachelor’s degree in Computer Science or a related field from an accredited University.
• Understanding of Security and Data Center architectures, including virtualization, experience in planning, design & implementation of Data Center infrastructure and security technologies
• Hands on experience with Nexus Product Family & Cisco ACI, VXLAN, EVPN, SDWAN technologies, as well as with Catalyst series switches etc.
• Deep knowledge In Routing & in technologies such as STP, HSRP/VRRP, OSPF, IS-IS, BGP, MPLS, high availability, network/device security, QoS, IP SLA, network management.
• At least, 10 years Network engineering experience that includes deployment and migration
• CCNP equivalent certification or higher would be an advantage
• Strong Python/Java/JavaScript programming skills in Linux would be an advantage

The Managed Services Cross Technology Engineer (L3/L4) – Network / Security is an advanced, architect-level role across multiple technology domains (Cloud, Security, Networking, Applications, Collaboration). The primary objective is to design, implement, and maintain an enterprise network defensive architecture to protect data and infrastructure from sophisticated threats. This role acts as the highest-tier escalation point (4th-line support) to resolve complex operational incidents, ensure contracted client outcomes, and meet Service Level Agreements (SLAs).

Key Responsibilities

1. Strategy & Architecture

• Security Roadmap: Define, architect, and champion the overall network security posture across on-premise, cloud, and hybrid environments (including Zero Trust and SASE models).

• Infrastructure Design: Deploy and manage core components like Next-Gen Firewalls (NGFW), IDS/IPS, WAF, Load Balancers, VPNs, and Network Access Control (NAC) systems.

• Cloud & Segmentation: Design secure cloud networking patterns (e.g., AWS VPCs, Azure VNets) and enforce micro-segmentation.

• Policy & Governance: Establish and enforce comprehensive network security policies, standards, and baselines.

2. Incident Management & Operations

• L4 Escalation Support: Act as the final technical tier for complex incidents that lower-level teams (L1–L3) cannot resolve, performing deep root-cause analysis.

• Ticket & SLA Ownership: Systematically troubleshoot, log, track, and update tickets with resolution details within agreed timelines.

• Proactive Monitoring: Diagnose and investigate potential system issues and errors before or when they occur to minimize client impact.

• Emergency & Change Management: Serve as an emergency contact for critical, business-impacting outages and oversee strict change management protocols.

3. Optimization, Projects & Mentorship

• Automation: Collaborate with automation teams to script and automate routine operational tasks for effort optimization.

• Knowledge Sharing & Mentorship: Create high-quality technical documentation (HLD/LLD) and coach/push knowledge down to junior engineering teams.

• Disaster Recovery: Develop, implement, and test network security components within Disaster Recovery (DR) and Business Continuity plans.

• Project Delivery: Manage, implement, and execute technical projects according to client timelines.

• Quality Audits: Perform process and service experience quality audits.

Key Competencies & Attributes

• Strong client-centric focus with a passion for exceeding expectations under pressurized environments.

• Excellent change management, active listening, and cross-cultural communication skills.

• Ability to plan effectively amid changing circumstances and work extended hours when necessary.

Technical Skills & Certifications

• Education: Bachelor’s degree in IT/Computing or equivalent work experience.

• Preferred Certifications: CCIE, CCNP Security, CISSP, PCNSE, or vendor-specific firewalls (Fortinet, Check Point, Cisco).

• Core Technology Stack Required:

  • Firewalls/Security: Cisco ISE, Fortinet (FortiGate, FortiManager), Check Point, CyberArk.

  • Application Delivery/Vulnerability: F5 (LTM, WAF), RSA, Tenable, Trend Micro.

  • Monitoring & Tooling: Solarwinds, Splunk Enterprise, OPSWAT.

  • Network Diagnostics & Automation: Advanced packet analysis (Wireshark/tcpdump) and basic automation scripting (Python/Ansible).

Job Description

Job Summary

Support the implementation, maintenance, and monitoring of network infrastructure to ensure stable and secure operations. Assist senior engineers in troubleshooting, optimization, and security tasks.

Responsibilities

• Assist in configuring and maintaining network devices such as routers, switches, firewalls, and wireless access points
• Monitor network performance and report issues or anomalies
• Support troubleshooting of network connectivity and performance problems
• Help maintain and update network documentation, diagrams, and configurations
• Assist in implementing basic network security measures (e.g., firewall rules, access controls)
• Perform routine checks, upgrades, and maintenance tasks on network systems
• Support incident response efforts by collecting logs and helping with initial analysis
• Work with senior engineers to implement network improvements and upgrades
• Assist in configuring load balancers and managing traffic flow under guidance
• Follow established procedures and best practices for network operations
• Collaborate with IT teams to resolve user and system network-related issues

Preferred Competencies and Qualifications

• Diploma or Bachelor’s degree in Computer Science, IT, or related field (or currently pursuing)
• 0–2 years of networking experience (internship or project experience is acceptable)
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching)
• Familiarity with Cisco or similar networking technologies is a plus
• Basic knowledge of network security concepts (firewalls, VPNs)
• Willingness to learn SDN, SD-WAN, and cloud networking
• Good problem-solving and communication skills
• Ability to work in a team environment
• Entry-level certifications such as CCNA are a plus

Job Purpose

Intercontinental Exchange, Inc. (ICE) offers a unique opportunity to work on cutting-edge technology and complex business challenges in the financial sector. The Senior Network Engineer role within the ICE Network Engineering team provides technical leadership across network design, validation, deployment, maintenance, and operational support.

The successful candidate will help advance one of the world’s largest global financial networks, supporting a broad portfolio of mission-critical services. This role requires the ability to thrive in a dynamic, team-based global environment, demonstrating strong problem-solving, sound decision-making, and a high degree of professionalism.

Responsibilities

• Design, configure, and implement complex Juniper- and Arista-based data centre and WAN solutions that support real-time market data and multicast services, with an emphasis on ultra-low latency, resilience, and reliability.
• Collaborate with cross-functional teams to gather business and technical requirements and translate them into scalable, effective network designs.
• Support and maintain a range of multi-vendor production network environments that are critical to business operations.
• Develop and maintain high-quality network documentation, including diagrams, configurations, standards, and operating procedures.
• Provide expert-level troubleshooting and escalation support for network incidents and outages, restoring service quickly and minimizing operational impact.
• Stay current with industry trends, emerging technologies, and best practices related to WAN, data centre, and low-latency network engineering.
• Understand and follow ICE operational policies and procedures and actively promote adherence to them across day-to-day engineering activities.
• Provide the technical expertise required to ensure network changes are planned, validated, and executed safely, effectively, and efficiently.
• Work closely with vendors, service providers, and internal technology teams to deliver seamless, high-performance network solutions.

Knowledge and Experience

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Must hold a current Juniper and/or Cisco professional-level certification.
• 7+ years of networking experience, including at least 5 years designing, configuring, and implementing complex Juniper-based global MPLS WAN networks.
• In-depth knowledge of WAN protocols and technologies, including BGP, IS-IS, OSPF, MPLS, VPLS, VPNs, and QoS.
• Extensive knowledge of two or more network operating systems or platforms, including Junos, IOS/NX-OS, EOS, or F5 LTM/GTM.
• Extensive knowledge of Check Point FW-1, Palo Alto, or similar stateful packet inspection firewalls.
• Deep understanding of TCP/IP, NAT, route maps, access control lists, and routing policies.
• Extensive hands-on experience with Juniper networking products, including Junos OS, MX Series routers, EX/QFX Series switches, and SRX Series firewalls.
• Extensive knowledge of multicast network design and troubleshooting, including IGMP and PIM protocols.
• Demonstrated ability to distinguish between critical business-impacting incidents and minor issues, and to resolve or escalate them appropriately.
• Understanding of low-latency network design principles, clock synchronization, and Precision Time Protocol (PTP) implementations.
• Strong knowledge of Python and experience using it for network automation and operational efficiency.
• Strong knowledge of modern configuration management and automation tools, including Ansible, Jinja, and JSON.
• Experience with network monitoring and management tools, together with strong packet capture and analysis skills.
• Thorough understanding of Linux shell commands and experience with network automation tools and frameworks.
• Ability to adapt to a fast-paced, evolving global environment while staying current with advancements in networking technology.

Personal Attributes

• Strong verbal and written communication skills, with a customer-focused approach.
• Self-motivated, with the ability to work independently and take ownership of outcomes.
• Able to manage multiple priorities and work effectively across concurrent projects.
• Professional, collaborative, and service-oriented in approach.

Schedule

• This role is office-based, with attendance required five days per week.
• Some weekend and after-hours work will be required to support operational and change activities

[Order Number: 1093349]

Responsibilities:

• Manage post-sales activities for cybersecurity or network performance monitoring products.
• Implement large-scale projects locally and regionally.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Communicate issues clearly and concisely.
• Demonstrate excellent written and verbal communication skills.
• Perform any other ad-hoc tasks as assigned.

Requirements:

• 1 year of relevant experience in the IT industry providing network support and administration.
• Knowledge and experience in networking, such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Willingness to work hard and eagerness to learn about new technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771