Total 5,196 module manager job vacancies

Job Description:

1. Direct and manage all shipyard steel fabrication, sub-assembly, and block erection processes to ensure timely project delivery.

2. Develop and implement efficient steel production schedules in line with overall objectives

3. Ensure all steelworks comply with Class society standards, client specifications, and QA/QC requirements.

4. Optimize resource allocation, including manpower, materials, and equipment, to maximize productivity and minimize wastage.

5. Work closely with the HSE department to enforce strict safety protocols and foster strong culture on work sites

6. Manage and evaluate the performance of Steel Supervisors and sub-contractors’ workforce

7.This position is required to be full-time based in Indonesia, Batam.

Requirements:

1. Bachelor’s degree or Diploma in Naval Architecture, Marine, or Mechanical Engineering.

2. At least 8-10 years working experience in a relevant shipyard management role.

3. Proficiency in MS Office; familiarity with AutoCAD is an advantage.

4. Able to work in Batam, Indonesia Full time

b Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations, and food safety standards (e.g., NEA, SFA).

Job Requirements:

• Diploma or Degree in Hospitality, Business Management, or related field.
• Minimum 1–5 years of managerial experience in the food & beverage or food service industry.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Able to work in a fast-paced environment and handle multiple priorities.
• Knowledge of food safety and hygiene practices.
• Proficient in Microsoft Office and POS systems.
• Willing to travel between outlets as required.Jo

Margie The Market Bar

HIRING BAR MANAGER, SERVICE CREW

More Than Just a Bar Located within the vibrant Margaret Market, Margie the Market Bar is a neighbourhood destination where great drinks, good food, live music, and community come together.

We're looking for
1) an experienced Bar Manager
2) Service Crew, Waiter & Waitress

who is passionate about hospitality, enjoys building teams, and wants the opportunity to grow a business, not simply manage one. This is a leadership role with real ownership over operations, guest experience, events, and commercial performance. If you thrive in a hands-on environment, love connecting with people, and enjoy creating memorable experiences, we'd love to meet you.

MANAGER: Key Responsibilities

Business & Growth
● Drive revenue growth through exceptional guest experiences and customer engagement
● Develop promotions, events, collaborations, and community partnerships ● Identify opportunities to increase sales and improve profitability
● Work closely with ownership on business strategy and venue development


Operations
● Oversee daily bar operations and service standards
● Ensure smooth opening and closing procedures
● Maintain cleanliness, safety, and regulatory compliance 2
● Monitor stock levels, wastage, and cost control measures
● Manage inventory, purchasing, and supplier relationships Team Leadership
● Recruit, train, coach, and motivate bar staff
● Build a positive, high-performance culture
● Manage scheduling, attendance, and team performance
● Handle customer and staff issues professionally and effectively


Requirements
● Minimum 2 years' experience in a bar, restaurant, or hospitality management role
● Strong leadership and team management skills
● Excellent communication and interpersonal abilities
● Good understanding of beverage operations, inventory management, and cost controls
● Experience with POS systems and reporting
● Passion for hospitality and creating exceptional customer experiences
● Able to work evenings, weekends, and public holidays
● Self-motivated, proactive, and commercially minded

Job Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations.

Job Requirements:

Diploma or Degree in Hospitality, Business Management, or related field.

Minimum 1–5 years of managerial experience in the service industry.

Strong leadership, communication, and interpersonal skills.

Excellent organizational and problem-solving abilities.

Able to work in a fast-paced environment and handle multiple priorities.

Proficient in Microsoft Office.

Willing to travel between outlets as required.

• Supervise and coordinate all on-site electrical installation and activities
• Interpret and work from electrical drawings and specifications
• Ensure all electrical work complies with local codes and industry standards
• Oversee installation of power, lighting, fire alarm, data, and communication systems
• Manage and monitor work progress against project schedule
• Coordinate with engineers, contractors, and other site supervisors
• Conduct inspections to ensure quality and safety standards are met
• Enforce site safety protocols for all electrical personnel
• Track and manage materials, tools, and equipment for electrical work
• Prepare and submit daily and weekly progress reports
• Resolve technical issues and site conflicts related to electrical systems
• Coordinate with other services (e.g., HVAC, plumbing) to avoid clashes
• Strong knowledge of electrical systems, codes, and installation practices
• Ability to read and interpret technical drawings and plans
• Leadership and team management skills
• Strong problem-solving and decision-making ability
• Familiarity with MS Office, AutoCAD, and project management software
• Excellent communication and coordination skills

Job Summary
The Property Manager is responsible for overseeing the full spectrum of property and facilities management operations across a property portfolio (residential, commercial, industrial, or mixed-use). The role ensures smooth building operations, tenant satisfaction, financial performance, and continuous asset enhancement. This position leads a team of property professionals and works closely with stakeholders, service vendors, and management to uphold operational excellence and regulatory compliance.

General Summary of Responsibilities:

• Heads a Property Management Sub Team.

• Manage Daily Operations, Maintenance, and performance of a property portfolio (residential, commercial, industrial), ensuring smooth functioning.

• Oversees Market vacancies, tenant selection, lease negotiations, renewals, and resolving complex tenants issues.

• Source business for the company / division generally by client contact, networking as well as general promotion of company's services.

• Undertake training and development of the people within the Team and promote an on-going career path for them within company.

• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.

• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.

• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

• Develop budgets, forecasts, monitor expenses, and report financial performance to stakeholders/owners

• Plan and execute capital improvements, renovations, and maintenance to boost asset value

• Ensure adherence to regulations, industry standards, and establish safety/emergency procedures.

• Implement strategic plans for property growth, efficiency, and sustainability initiatives.

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role

• Experience in MCST work and knowledge of BMSMA is a must.

• Matured and independent with the ability to lead team

• Strong negotiation, communication and leadership skill

• Diligent, well organised and committed to excellence

About Our Company

YY Group Holding is a global conglomerate with a strong track record of innovation and growth. Established in Singapore in 2010, YY Group Holding Limited has since become a leader in its industry, setting benchmarks in service delivery and operational excellence.

We are a data and technology-driven enterprise specialising in on-demand job matching and integrated facilities management services through our subsidiaries. Our innovative approach leverages advanced technology to deliver efficient, effective, and customised solutions for our clients.

As part of our continued business expansion, we are seeking a passionate and driven Recruitment Manager to support our growing workforce needs and strengthen our talent acquisition capabilities across the Group.

The Recruitment Manager is responsible for overseeing the full spectrum of recruitment and talent acquisition activities, including internships, grants administration, and workforce planning across multiple business entities.

This role ensures timely hiring to meet business needs, supports work pass administration, and managing employee engagement & relations, HR policy development, bursary.

Responsibilities

Talent Acquisition

• Lead and manage end-to-end recruitment processes, including manpower planning, job postings, sourcing, screening, interviewing, selection, and onboarding/offboarding coordination.
• Partner with hiring managers to understand staffing needs and provide recruitment strategies aligned with business objectives.
• Develop and maintain talent pipelines through job portals, career fairs, educational institutions, and professional networks.
• Manage and strengthen employer branding initiatives to enhance the Company’s talent attraction and market presence.
• Monitor recruitment metrics and continuously improve hiring efficiency, quality, and candidate experience.

Internship Programmes

• Oversee internship programmes, including coordination with educational institutions, internship recruitment, onboarding, and programme tracking.
• Manage internship grants and ensure compliance with government grant requirements and submission processes.

Grants Administration

• Manage and administer government-related grants and funding schemes relevant to recruitment, training, and workforce development.
• Ensure compliance with grant requirements, proper documentation, timely submissions, and audit readiness.
• Liaise with relevant government agencies and internal stakeholders to maximise funding opportunities.
• Track grant utilisation and prepare reports for management review.

Performance Management

• Support and coordinate the organisation’s performance management cycle, including goal setting, mid-year reviews, and annual appraisals.
• Guide managers on performance evaluation standards and documentation.
• Track performance outcomes and identify development or improvement plans where necessary.
• Support implementation of performance improvement plans (PIPs) and provide HR advisory to managers.

Work Pass Administration

• Oversee and manage work pass applications, renewals, cancellations, and compliance in accordance with relevant employment regulations.
• Ensure proper documentation, timely submissions, and adherence to statutory requirements.

Employee Engagement & Relations

• Support and implement employee engagement initiatives, including employee programmes, recognition initiatives, and talent retention efforts.
• Administer employee bursary programmes, including eligibility assessment, documentation, and coordination.
• Manage and oversee employee grievance handling processes, ensuring concerns are addressed promptly, fairly, and confidentially.
• Assist in drafting, reviewing, updating and implementing HR policies, procedures, and guidelines to ensure compliance with employment laws and organisational requirements.

Team Leadership & Capability Development

• Lead and mentor HR team members in recruitment processes and HR administration.
• Ensure accurate record-keeping, proper documentation, and adherence to HR processes and timelines.
• Other ad-hoc duties as assigned.

Job Requirements

• Degree holder in Human Resources Management or Business Management or related discipline.
• Minimum 4 years of relevant HR experience, preferably with strong exposure to recruitment and talent acquisition.
• Prior experience in leading and managing a team for at least 2 years.
• Well versed with Singapore Employment Act and labour legislation.
• Strong interpersonal skills to work with key decision makers and various levels of employees.
• Familiar with work pass administration and employment regulations.
• Ability to work in a fast-paced and dynamic environment.
• Able to work under pressure and meet datelines.
• Hands-on individual with strong coordination skills.

Requirements

• Minimum 15 years of experience in food service, restaurant, catering, or related operations management.
• Proven ability to develop new food recipes and create menus.
• Willing to work weekends and public holidays when required.
• Able to stand for extended periods and perform effectively under pressure.
• Strong leadership skills with the ability to lead, motivate, and manage teams.
• Experience in vendor sourcing, negotiation, and management.
• Strong understanding of cost control, budgeting, and financial management.
• Willing to cover operational duties when manpower is short-handed.
• Preferably possess own vehicle and valid driving license.
• Ability to oversee company operational transactions and ensure smooth daily operations.
• Excellent problem-solving, communication, and organizational skills.

Strategy & Planning: Developing marketing calendars, analyzing data, and researching local competitors.

Digital & Social Media: Managing paid ads (Google/Meta), SEO, and e-commerce growth.

Content Creation: Crafting copy, handling graphic design/video editing, and managing PR buzz.

Events & Partnerships: Coordinating B2B outreach, roadshows, and campaign logistics.

Responsible for outlet operations, both in the service and kitchen systems.

manage restaurant P&L to optimize man profit , monitor and control operational costs, cost of goods, labor and other controllable expenses.

Ensure maximum customer satisfaction and handle all staffing related matters and issues, eg. appraisal, hiring and promotion etc.

May also be involved in planning market strategies with the relevant parties.

Requirements

- Willing to learn kitchen and able to handle pork products.

-Results and customer-oriented, shared team focus.

-Possess good supervisory skills such as accountabiliy, organizing and planning skills

-Able to control costs & use given resources efficiently and productively.

-Open to changes and ideas.

- Able to train, manage, motivate and inspire your team.

- Good leadership , communication skills and influence.

- Korean Speaker have advantage

1. Project Planning & Costing

• Scope Definition: Review the design brief from the design team and establish a clear project schedule.
• Procurement & Bidding: Call for quotations, analyze vendor/subcontractor bids, and award contracts.
• Budgeting: Prepare comprehensive project costings, track expenses, and manage Variation Orders (VO). [1, 2]

2. Site Implementation & Supervision

• Coordination: Manage and supervise all builders' and M&E (Mechanical & Electrical) works on site.
• Quality & Safety: Conduct regular site visits to ensure workmanship meets design specifications, and enforce local building codes and safety regulations.
• Timeline Management: Track day-to-day progress to prevent delays and resolve technical or logistical challenges as they arise

3. Stakeholder & Client Management

• Communication: Serve as the main point of contact between the client, interior designers, and subcontractors.
• Updates: Provide regular progress reports, manage client expectations, and handle change requests. [1, 2, 3]

4. Handover & Financial Closing

• Defect Rectification: Oversee testing and commissioning, conduct handover inspections, and ensure all defects are resolved.
• Documentation: Compile As-Built drawings and secure necessary documents (e.g., Fire Safety Certificates).
• Billing: Submit final invoices, track progress payments, and close out project accounts

Key Responsibilities:

• Plan, manage, and oversee allaspects of construction projects from inception to completion
• Lead and supervise Site Supervisors, Foremen, and construction teams to ensure work is completed safely, on time, and within budget
• Develop, monitor, and maintain project schedules, resources, and manpower allocation
• Ensure compliance with Workplace Safety and Health (WSH) regulations, company safety policies, and environmental standards
• Review and approve technical drawings, specifications, and construction plans
• Coordinate with Project Manager, clients, engineers, and subcontractors to resolve technical, operational, or contractual issues
• Manage project budgets, monitor costs, and ensure financial control and reporting
• Conduct site inspections and audits to ensure quality, safety, and regulatory compliance
• Prepare and submit progress reports, performance metrics, and documentation for management and stakeholders
• Drive continuous improvementinitiatives for construction processes, safety practices, and operationalefficiency

Qualifications:

• Minimum Diploma in Civil Engineering, Construction Management, or related field
• 8-12 years of construction site experience
• Proven experience in construction and site supervision.
• Strong leadership and communication skills
• Knowledge of construction methods and safety practices

SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, SSG works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, SSG enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the SPD team in SSG. We drive strategic coherence across the organisation, while sparking new forms of thinking and conceptualise new national and agency level policies to advance SSG’s mission in supporting the SkillsFuture movement. We also advance research aligned to the SSG strategic priorities to facilitate evidence-based policymaking, programme development and improvements to practice.

The Manager/Senior Manager in the Corporate Planning Office within SkillsFuture Singapore’s Strategic Planning Division is an individual contributor role focused on strategizing and planning corporate strategies that align with the whole-of-agency direction. This position involves conceptualizing, tracking, and reporting corporate KPIs to ensure long-term targets remain on track, driving collaboration with Workforce Singapore (WSG), and overseeing the SSG Board portfolio. The incumbent will also perform secretariat duties for key meeting platforms, requiring a detail-oriented and proactive individual capable of engaging stakeholders and synthesizing complex information.

The Senior Manager level will be expected to handle work of greater complexity and manage additional projects.

Strategic Planning & Direction

· Strategize and plan short-to-medium term corporate strategies, aligning whole-of-agency direction to map out year-on-year priorities

· Drive collaboration with sister agency Workforce Singapore (WSG) to strengthen the Jobs-Skills nexus with joint strategies, workstreams, and indicators

Performance Management & Reporting

· Conceptualize, track, and report corporate KPIs to ensure SSG’s longer-term targets remain on track

· Plan and oversee the SSG Board portfolio, including the selection, appointment, and renewal of members to advise on and support strategic direction and corporate priorities

Stakeholder Engagement & Collaboration

· Engage with various stakeholders and drive fruitful collaborations

· Perform secretariat duties for key meeting platforms

Information Synthesis & Communication

· Synthesize a broad range of information with an eye for detail, structuring and substantiating findings using both written and visual formats

· Communicate clearly in both written and verbal form

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Manager: Up to 6 years of relevant work experience in corporate planning. Those with no relevant experience but have been involved in relevant projects or short stints in similar areas / functions can apply
• Senior Manager: At least 6 years of relevant work experience in corporate planning
• Strong ability to synthesise and communicate complex information effectively
• Excellent communication skills, both written and verbal
• Ability to multi-task and balance competing priorities, at times under tight deadlines and with ambiguity
• Proven experience in engaging stakeholders and driving fruitful collaborations
• Resourcefulness and a strong drive to achieve results
• Ability to anticipate needs and make informed judgement calls within the scope of responsibilities
• Prior experience in organization development (OD) and data analytics is advantageous

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

We are seeking a commercially driven and relationship-focused Assistant Manager/Manager, Advertising Sales & Partnerships to join our Commercial Partnerships team. In this role, you will drive advertising, sponsorship, and venue partnership opportunities that strengthen Singapore EXPO's position as a preferred venue partner for event organisers, brands, and agencies. You will be responsible for growing revenue across venue-wide advertising and sponsorship assets, developing strategic partnerships, and delivering innovative brand activation opportunities that enhance audience engagement and commercial value. Working closely with event organisers, agencies, media owners, and internal stakeholders, you will play a key role in shaping integrated commercial solutions across Singapore EXPO's physical and digital platforms.

• Conceptualise, plan, and execute advertising & promotional (A&P), sponsorships, and venue activation initiatives that enhance Singapore EXPO's commercial revenue opportunities and brand positioning.
• Drive the growth of Singapore EXPO's A&P business across existing client portfolios, while proactively identifying and developing new accounts and untapped market opportunities.
• Manage and grow the A&P sales pipeline, including achieving sales targets, revenue budgets, and sponsorship objectives across venue-wide advertising assets and activation spaces.
• Develop innovative and integrated advertising, sponsorship and brand activation solutions leveraging Singapore EXPO's physical venue assets, Out-of-Home (OOH) media inventory, digital platforms and experiential engagement opportunities.
• Partner closely with event organisers, advertising agencies, media owners and corporate clients to curate customised campaigns and sponsorship packages that maximise brand visibility, audience engagement and campaign impact.
• Handle enquiries, negotiations and account management relating to the utilisation of A&P activation spaces within the venue.
• Build and maintain strong client relationships through professional account servicing, with a commitment to delivering business outcomes with integrity, responsiveness, and a high standard of execution.
• Coordinate and liaise with internal stakeholders, contractors, advertising agencies, design houses, printers, authorities, and relevant vendors to ensure smooth execution of A&P activities.
• Monitor market trends, emerging media solutions and audience engagement strategies to continuously strengthen Singapore EXPO's advertising and sponsorship offerings.
• Support cross-functional projects and undertake additional responsibilities as assigned, in line with business and operational needs.

• At least 5 to 7 years of relevant experience in advertising & promotional sales, sponsorship sales, media sales or related commercial roles.
• Proven track record in business development, account management and client relationship management.
• Experience in Out-of-Home (OOH), integrated marketing, digital advertising, or experiential marketing solutions will be advantageous.
• Candidates with exposure to online advertising sales across websites, portals, apps, or omnichannel media platforms will have an added advantage.
• Strong communication, presentation, negotiation and stakeholder management skills.
• Strong project management capabilities with the ability to manage multiple timelines and stakeholders effectively.
• Resourceful, driven and commercially minded, with the ability to work both independently and collaboratively in a fast-paced environment.
• Ability to thrive under pressure and adapt quickly to evolving business priorities.

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a highly analytical, detail-oriented Associate Manager or Manager of Payment and Card Operations, to oversee our day-to-day transaction processing, client ledger management, and card program operations.

In this role, you will be the core custodian of how money moves through our ecosystem—balancing available liquidity, payment rail operating hours, settlement speeds, and costs to ensure seamless user experiences.

Depending on your experience level, you will either step directly into or grow into a people-management role - leading a lean on site and cross border operations team, tasked with handling transaction volumes, maintaining strict SLAs, triaging failed payments, and executing complex multi-layer reconciliations.

Additionally, you will partner closely with Product and Engineering to co-design automated payment routing flows and scalable ledger mechanisms.

Key Responsibilities

1. Payment Operations & Liquidity Management

Daily Execution: Oversee day-to-day deposit and payout processing, ensuring all transactions align with available liquidity, specific payment rail operating hours, settlement speeds, and cost-efficiency.

Client Ledger Management: Own the accuracy and integrity of client ledgers for all deposit and payout actions.

Payment Triage & Exceptions: Act as the primary escalation point for failed payments; proactively collaborate with banking partners and Payment Service Providers (PSPs) to trace, refund, or re-process stuck funds.

Team Leadership & SLAs: Manage and coach the payment operations team, shift schedules, and tracking performance against transaction volumes, processing speed, and strict operational SLAs.

Automation & Innovation: Partner with Product and Engineering teams to co-design and implement automated payment routing flows and system mechanisms.

2. Card Operations & Reconciliation

Ledger Oversight: Manage end-to-end ledger movements covering card top-ups, user expenditures, and specialized card promotion ledgers.

Multi-Layer Reconciliation: Establish and oversee robust daily reconciliation processes: internal ledger matching, as well as internal ledgers vs. card provider ledgers to identify and resolve discrepancies immediately.

Dispute & Chargeback Management: Direct the card dispute workflow, including chargeback filing, tracking, and dispute validation.

Flow Design & Optimization: Collaboratively design optimized card payment flows while managing the team on daily card reconciliation, chargeback processing, and refund execution.

Required Qualifications & Skills

Experience: 3–5+ years of hands-on experience in payment operations, card operations, or financial clearing, with previous experience leading/mentoring junior team members or managing a team.

Ledger & Recon Expertise: Proven experience managing complex financial ledgers (including promotional/incentive ledgers) and running multi-party ledger reconciliations.

Payment Rail Literacy: Deep understanding of various payment rails, including their specific operating windows, clearing times, settlement speeds, and cost structures.

Vendor & Bank Relations: Strong track record of working with PSPs, clearing networks, and banking partners to trace funds and triage system exceptions.

Analytical Capabilities: High proficiency in data analysis (SQL knowledge is heavily preferred) to monitor SLAs, trace transaction anomalies, and optimize routing.

Problem-Solving: Exceptional technical troubleshooting skills with the ability to translate operational friction into automated product/engineering requirements.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.