Total 1,855 module manager job vacancies

Primary Responsibility

The incumbent is responsible for leading the brand in Singapore by delivering outstanding customer experience, brand perception, sales growth, and profitability.

As a leader, you are expected to embody the Company's values and leadership expectations, serving as a role model for all colleagues. By acting in line with our values and leadership expectations, you contribute to the brand's overall success and sustainable growth.

Areas of Responsibilities

Customer Offering, Experience & Service

• Identify market-specific customer needs and opportunities across all channels.
• Maintain a strong understanding of the brand DNA to ensure consistency across all customer touchpoints.
• Oversee pricing strategy, merchandise buying, customer experience, service standards, and innovation across all channels.
• Continuously evaluate and improve the customer journey to drive loyalty and brand affinity.

Sales & Profit

• Full accountability for the brand's P&L and cash flow performance.
• Analyse business performance and establish goals, action plans, and follow-up measures to optimize sales, growth, and profitability.
• Drive commercial initiatives to achieve revenue and margin targets.
• Monitor key business KPIs and take corrective actions where necessary.

People

• Full accountability for talent acquisition, development, engagement, and retention.
• Build and maintain a strong organizational culture aligned with the Company's values.
• Develop leadership capabilities within the team through coaching and succession planning.
• Foster a high-performance and collaborative work environment.

Expansion

• Full accountability for retail and omni-channel expansion opportunities, where applicable.
• Oversee store openings, relocations, renovations, and maintenance standards across the store portfolio.
• Evaluate market opportunities and support long-term growth strategies.
• Ensure operational readiness for all expansion projects.

Brand

• Analyse market trends and customer insights to strengthen brand positioning and performance.
• Act as the brand ambassador within the local market.
• Full accountability for the brand's annual marketing and communication plans.
• Ensure all brand activities are aligned with global brand guidelines and local market needs.

Leadership

• Lead the organization to deliver exceptional customer experiences in line with the brand's values, standards, and best practices.
• Establish and communicate clear business objectives and strategic priorities.
• Inspire, motivate, develop, and challenge teams to achieve business goals.
• Drive succession planning and talent management initiatives to ensure long-term organizational success.
• Prepare, manage, and communicate business plans, budgets, and performance updates to senior management and key stakeholders.
• Promote collaboration across departments to achieve company objectives.

Requirement

• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

• Good business acumen and strong track record in sales, marketing and business development
  

• Good communication skills and the ability to work with people from diverse background

• Good team player with strong leadership quality and able to manage cross-functional teams

• 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

• Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

• Strong in customer account management

Duties

• Serving, sustaining and growing business from new/existing customers

• Ensuring the yearly sales target/revenue set for Strategic Business Units are met

• Reviewing projects and assessing if the projects are to the company’s competency and business objective

• Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

• Monitoring Profit & Loss performance of each project

• Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Company Overview

From our humble beginnings in 1974, Tiong Lian Food has grown to become one of Singapore's leading importers, processors and distributors of quality pork and other meat products. We have a diverse customer base, covering major supermarkets, food manufacturers, wholesalers, HORECA, social clubs, retailers, food-courts and wet market stalls. Today, we operate from a purpose built facility incorporating state-of-the-art automated storage and processing technologies, enabling us to deliver quality products and services to consumers.

We are seeking a commercially driven and analytical Category Manager to lead the growth and performance of our assigned product categories. In this role, you will develop category strategies, optimise product assortments, drive sales and profitability, and collaborate closely with cross-functional teams to deliver strong business results.

Key Responsibilities

• Develop and execute category strategies to drive sales, profitability, and market growth.
• Manage product assortment, pricing, promotions, and product lifecycle.
• Analyse market trends, consumer insights, and competitor activities to identify opportunities.
• Monitor category performance, sales forecasts, inventory levels, and profitability.
• Collaborate with Sales, Procurement, Marketing, Operations, and Supply Chain teams to achieve category objectives.
• Build and maintain strong supplier relationships and support commercial negotiations.
• Drive new product launches and continuous category improvements through data-driven decision-making.

Requirements

• Bachelor's Degree in Business, Marketing, Supply Chain, Food Science, or a related discipline.
• 5–8 years' experience in Category Management, Product Management, Sales, Procurement, or a related commercial role.
• Experience in FMCG, food manufacturing, retail, or distribution is highly preferred.
• Strong commercial acumen with excellent analytical, negotiation, and stakeholder management skills.
• Proficient in Microsoft Excel and ERP systems.
• Self-motivated, organised, and able to thrive in a fast-paced environment.

Why Join Us?

• Opportunity to shape and grow key product categories.
• Collaborative and dynamic work environment.
• Competitive remuneration.

If you are passionate about category growth, commercial strategy, and delivering business results, we'd love to hear from you. Apply today and be part of our growing team.

SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, SSG works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, SSG enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the SPD team in SSG. We drive strategic coherence across the organisation, while sparking new forms of thinking and conceptualise new national and agency level policies to advance SSG’s mission in supporting the SkillsFuture movement. We also advance research aligned to the SSG strategic priorities to facilitate evidence-based policymaking, programme development and improvements to practice.

The Manager/Senior Manager in the Corporate Planning Office within SkillsFuture Singapore’s Strategic Planning Division is an individual contributor role focused on strategizing and planning corporate strategies that align with the whole-of-agency direction. This position involves conceptualizing, tracking, and reporting corporate KPIs to ensure long-term targets remain on track, driving collaboration with Workforce Singapore (WSG), and overseeing the SSG Board portfolio. The incumbent will also perform secretariat duties for key meeting platforms, requiring a detail-oriented and proactive individual capable of engaging stakeholders and synthesizing complex information.

The Senior Manager level will be expected to handle work of greater complexity and manage additional projects.

Strategic Planning & Direction

· Strategize and plan short-to-medium term corporate strategies, aligning whole-of-agency direction to map out year-on-year priorities

· Drive collaboration with sister agency Workforce Singapore (WSG) to strengthen the Jobs-Skills nexus with joint strategies, workstreams, and indicators

Performance Management & Reporting

· Conceptualize, track, and report corporate KPIs to ensure SSG’s longer-term targets remain on track

· Plan and oversee the SSG Board portfolio, including the selection, appointment, and renewal of members to advise on and support strategic direction and corporate priorities

Stakeholder Engagement & Collaboration

· Engage with various stakeholders and drive fruitful collaborations

· Perform secretariat duties for key meeting platforms

Information Synthesis & Communication

· Synthesize a broad range of information with an eye for detail, structuring and substantiating findings using both written and visual formats

· Communicate clearly in both written and verbal form

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Manager: Up to 6 years of relevant work experience in corporate planning. Those with no relevant experience but have been involved in relevant projects or short stints in similar areas / functions can apply
• Senior Manager: At least 6 years of relevant work experience in corporate planning
• Strong ability to synthesise and communicate complex information effectively
• Excellent communication skills, both written and verbal
• Ability to multi-task and balance competing priorities, at times under tight deadlines and with ambiguity
• Proven experience in engaging stakeholders and driving fruitful collaborations
• Resourcefulness and a strong drive to achieve results
• Ability to anticipate needs and make informed judgement calls within the scope of responsibilities
• Prior experience in organization development (OD) and data analytics is advantageous

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

Responsibilities

• Develops project objectives by reviewing project proposals and plans; and conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; and reviewing offers from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing works estimates.
• Confirms product performance by designing and conducting tests.
• Determines project schedule by studying project plan and specifications; calculating time requirements; and sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; and resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; and administering contractor contracts.
• Prepares project status reports by collecting, analysing, and summarizing information and trends; and recommending actions.
• Maintains a safe and clean working environment by enforcing procedures, rules, and regulations.
• Maintains product and company reputation by complying with regulations.
• Maintains and controls paperwork and submittals for approval requirements.
• Contributes to team effort by accomplishing related results as needed.
• Travel to project sites to witness start-up, integration, and training sessions.
• Assist in the preparation of tender or pre-sales work whenever necessary.

Requirements

Preferred Qualifications & Experience:

• Bachelor’s degree in Mechanical Engineering, Piping Engineering, Certified Piping Engineer (CPE) or other related equivalent certification.
• 5 years+ of experience in piping engineering, design, or project execution.
• Experience in industrial, oil & gas, power plants, or infrastructure projects is preferred.
• Preferred candidates with a background in Data Centres, Oil & Gas, Power Plants, or Industrial Facilities.

Technical Skills:

• Proficiency in AutoCAD, Revit, Plant 3D, Caesar II (pipe stress analysis), and Navisworks.
• Strong understanding of fluid dynamics, pipe stress, and thermal expansion analysis.
• Knowledge of ASME B31.3, API, ANSI, NFPA, and other industry standards.
• Experience with welding processes, material selection, and non-destructive testing (NDT).

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication, teamwork, and leadership abilities.
• Ability to manage multiple projects and deadlines efficiently.

Job Description:

We are seeking a qualified Accountant to join our finance team in a role that encompasses key accounting functions including Financial & Management Accounting, Costing as well as Corporate Governance and Accounts Payable matters. You will collaborate with cross-functional teams to provide insights, analysis, and recommendations that drive informed decision-making, as well as provide strategic support to the respective Strategic Business Units. The incumbent will also be involved in budgeting and reporting to various internal and external parties on a regular basis.

Requirements:

• Degree in Accountancy or other professional accounting qualifications from reputable Universities, recognized by ISCA
• Minimum 2 years of relevant experience, with at least 1 year in a reputable public accounting firm
• Proficient in MS Office and accounting software (SAP preferred)
• Good interpersonal and communication skills
• Strong analytical and problem-solving skills
• Meticulous and adept in working under pressure and tight timelines

Interested applicants, may apply via https://careers.singhealth.com.sg/job-invite/4146/

QS MANAGER

Responsibilities

• Prepare documents for Tender and Contracts
• Assisting Project Team for Variation Works, Progress Claim and Cost Control
• Liaise with Main Contractors, Subcontractors, Clients and Suppliers for Project Cost Issues
• Document Control

Requirements

• Degree/Diploma in QS or Engineering related field
• Min 5 years of working experience in Construction (Structural/Façade) Industry
• Possess BCSS or CSOC if necessary
• Able to speak Chinese as to liaise with Chinese speaking Customers

. SALES & BUSINESS PERFORMANCE MANAGEMENT

Monitor and analyze daily, weekly, and monthly sales performance

Track revenue, gross profit margin, and key operational indicators

Support sales forecasting and budgeting

Coordinate with the sales team to ensure targets are achieved

Identify business gaps and propose improvement strategies

Oversee customer pricing, quotation workflow, and contract execution

2. OPERATIONS PLANNING & EXECUTION

Manage daily operational activities to ensure smooth workflow

Coordinate logistics, inventory, warehouse operations, and delivery schedules

Optimize operating processes to improve efficiency and reduce cost

Ensure all transactions and documentation are completed accurately

3. CROSS-DEPARTMENT COORDINATION

Work closely with Sales, Finance, Warehouse, and other teams

Facilitate communication between internal teams and external partners

Support implementation of new SOPs, policies, and systems under guidance of direct reporting supervisor

4. QUALITY, COMPLIANCE & SAFETY CONTROL

Ensure operations comply with company policies, industry standards, and legal requirements

Monitor workplace safety and operational risks

Lead corrective and preventive actions when necessary

5. TEAM MANAGEMENT

Supervise operational staff and assign responsibilities

Provide training, coaching, and performance monitoring

Assist with recruitment and manpower planning under direction of direct reporting supervisor

6. AD-HOC TASKS

Support special projects and assignments instructed by the direct reporting supervisor

Handle urgent operational issues when required

QUALIFICATION:

l Keen strategic thinking and planning

l Understanding of budget management and financial monitoring

l Excellent leadership skills, including goal setting, motivating, training and mentorship

l Exceptional interpersonal and communication skills, including writing, speaking and active listening

l Effective conflict resolution and problem-solving skills

l Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines

l Strong analytical thinking skills

l In-depth knowledge of the industry and managerial strategies

l Proven experience as a General Manager or similar executive role

l Experience in planning and budgeting

l Knowledge of business process and functions (finance, HR, procurement, operations etc.)

l Strong analytical ability

l Excellent communication skills

l Outstanding organizational and leadership skills

l Problem-solving aptitude

l BSc/BA in Business or relevant field; MSc/MA is a plus

l Experience / knowledge in tyre industry is an advantage

Job Role:

A BIM manager's role is to implement a company's Building Information Modeling (BIM) process and manage the process throughout the design, construction, and all stages of a building project. A BIM manager's responsibilities include:

• Enforcing standards: Ensuring that BIM standards are met and that the model complies with project specifications and legal requirements
• Managing software: Managing the software used for BIM
• Quality control: Conducting regular quality checks to ensure the model meets quality standards
• Delivering technology strategy: Delivering a business's technology strategy and promoting the benefits of digital ways of working
• Supporting a team: Ensuring that projects run smoothly and project information models are delivered on time

Job Scope:

• Involve and lead in checking and coordination of Shop drawings and as-built drawings with all respective trades (e.g., Architectural, Structural, MEP and Specialist Subcontractors works).
• Review project specifications, Shop drawings and technical clarifications.
• Able to prepare and monitor the progress of Shop drawings and Sample schedule with procurement schedule.
• Manage submission and approvals of Shop drawings and Samples from Consultants.
• Manage receipt and issuance of all Consultant drawings and Shop drawings.
• Liaise and coordinate with Consultants, Authorities and Subcontractors on design issues.
• Assist the Project team on technical and coordination issues with Subcontractors.
• Attend and chair design technical meetings with Consultants and Subcontractors.
• Assist the Project contracts department in variation order claims related to design changes.

Requirements:

• Recognized Degree in Architecture/ Engineering/ Construction or equivalent.
• Min 10 years of experience in drawing coordination and management in the Singapore Construction Industry.
• Well versed in Autocad, Revit/BIM software in Architectural/ Structural/ MEP. Candidates with experience in BIM projects are at an added advantage.
• Good understanding of the Singapore Construction Industry regulations (eg. Building code, BCA, URA and LTA).
• Experience in leading a team of coordinators and drafters in Shop drawing production, coordination, and document control.
• A strong team player with strong initiative, independence, good communication skills, and the ability to multi-task.
• Advantage to the candidate with knowledge in Specialist trade works eg Curtainwall, Stone and Interior design works.

Company Overview

Boost Juice, originally from Australia, is a well-loved juice and smoothie chain with 46 stores in Singapore. It offers innovative retail experiences focused on great-tasting, healthy products and is committed to inspiring healthy living through vibrant, dynamic service.

Job Summary

We are seeking an enthusiastic and energetic Area Manager to oversee multiple store operations, drive sales growth, and ensure smooth daily performance to support Boost Juice’s success in Singapore.

Responsibilities

• Manage performance across multiple F&B store locations to ensure operational excellence and achievement of business goals
• Lead teams to drive sales and consistently meet or exceed monthly sales targets for all stores under your supervision
• Identify operational inefficiencies and develop, implement, and monitor process improvements and standard operating procedures (SOPs) within the Operations team
• Complete weekly administrative tasks and reports accurately, coordinating with Operations and head office staff to maintain alignment and transparency
• Maintain high standards of store cleanliness and atmosphere to enhance customer experience and brand image
• Communicate effectively with store teams and stakeholders using clear written and spoken English to foster collaboration and engagement
• Adapt to a fast-paced, dynamic environment by working collaboratively within teams and responding to changing business needs
• Work on weekends and public holidays as required to support store operations and business continuity

Other Information

• Work schedule: 5-day work week
• Salary range: $4,500 to $6,000 monthly, based on experience
• Benefits include medical coverage and performance bonuses

Develop and implement commercial strategies to support business growth and profitability.

Manage the preparation, review, submission, and follow-up of tenders, quotations, proposals, and commercial bids.

Review and negotiate contracts, purchase orders, service agreements, and subcontractor agreements.

Ensure all contractual terms, commercial risks, obligations, and deliverables are clearly identified and managed.

Monitor project budgets, costs, revenue, margins, and profitability in coordination with the Project and Finance teams.

Prepare cost estimates, pricing structures, commercial proposals, and variation claims.

Manage client relationships and support negotiations to secure new projects and business opportunities.

Liaise with suppliers, subcontractors, clients, and internal departments on commercial and contractual matters.

Identify commercial risks and recommend appropriate mitigation measures.

Track contract performance, payment terms, invoices, claims, and outstanding receivables.

Support project teams in managing variations, extensions of time, claims, and contractual disputes.

Ensure compliance with company policies, legal requirements, and contractual obligations.

Prepare regular commercial reports, forecasts, and management updates.

Maintain proper records of contracts, quotations, tender documents, commercial correspondence, and approvals.

Lead and guide the commercial team, where applicable, to ensure efficient and accurate execution of commercial activities.

The Restaurant Manager is responsible for the overall profitability and smooth operation of the restaurant, ensuring exceptional customer experiences and efficient team management. This role encompasses a wide range of responsibilities, from strategic business operations to hands-on customer service and staff development.

Role & Responsibilities

Business Operations

• Manage daily operations, ensuring seamless service and efficient workflow.
• Monitor income and expenses, analyze financial performance, and implement strategies for improvement
• Manage inventory, including ordering, stock control, and minimizing waste
• Manage equipment maintenance and ensure proper functionality.
• Prepare and submit timely reports (daily, weekly, monthly) on sales, food cost, labor cost, and other key performance indicators.
• Conduct regular inspections of the kitchen and service areas.

Customer Service

• Cultivate a customer-centric environment, prioritizing exceptional service and guest satisfaction.
• Proactively address customer feedback and resolve any issues promptly and professionally.
• Ensure consistent service quality and adherence to established etiquette standards.

People Management

• Lead, motivate, and develop a high-performing team.
• Manage the recruitment, training, and performance evaluation of staff.
• Ensure all employees adhere to company policies, quality standards, and F&B hygiene regulations.
• Drive team initiatives and implement changes effectively.
• Ensure strict compliance with all F&B hygiene policies, procedures, and health and safety regulations.

Skills/Qualifications:

• Minimum 4 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

• Lead and manage NPI to HVM projects, ensuring successful delivery within scope, schedule, budget, and quality requirements.

• Develop and maintain project plans, timelines, resource allocation, and risk mitigation strategies.

• Act as the primary liaison between customers, internal stakeholders, suppliers, and cross-functional teams.

• Drive cross-functional coordination across Engineering, Manufacturing, Quality, Supply Chain, and Operations to achieve project objectives.

• Monitor project performance, identify risks and issues, and implement corrective actions to ensure project success.

• Support manufacturing readiness, product ramp-up, and transition into high-volume production.

• Prepare and present project status updates, KPIs, and executive reports to management and customers.

• Ensure compliance with company policies, quality standards, customer requirements, and regulatory guidelines.

• Support the COO in tracking strategic initiatives, operational priorities, and business performance metrics.

• Coordinate cross-functional action plans, management reviews, and follow-up activities to ensure timely execution of business objectives.

• Perform other project management and operational support duties as assigned by the COO.

Job Description & Requirements

Get to know us first!

What is INITIA GROUP?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

Bada (Previously known as Leekaja Salon) Singapore

Walking on Sunshine

F&B

Am I Addicted - Pottery Studio 

We are looking for a F&B Floor Manager who will be responsible for the day to day operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

DUTIES & RESPONSIBILITIES :

● Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

● Analyzing and interpreting trends to facilitate planning

● Coordinating front and back of the house operations for smooth delivery of services

● Ensure compliance with safety and sanitation regulations

● Control operations cost and identify measures to cut wastages

● Respond promptly to customer complaints, suggest solutions to resolve complaints

● Manage / maintain outlet good image

● Training / coaching of new / current staff on customer service best practices

● Organize and supervise shifts

● Managing staff training, schedules and work performance.

● Preparing reports

● Analyze and forecast sales figures to maximize profits

QUALIFICATIONS :

● Bachelor Degree in Hospitality / Retail Management

● Proven work experience as Restaurant Manager / HospitalityManager

● Strong leadership skills.

● Excellent communication skills

● Customer service oriented

● Financial Management skills

BASIC FUNCTION

• Supporting management team in delivering successful operations, achieving the hotel objectives and improving revenue profitability.
• Supervise duties for all Front Office associates.
• Ensure all associates provide excellent customer service at all times, and to make sure that customers are satisfied with the products or services the organization offers, and to deal with customer feedbacks.
• Accountable full responsibility for the entire hotel operations including Rooms, F&B and Security management in the absence of the General Manager and all other Senior Managers of the hotel.

DUTIES & RESPONSIBILITIES

Daily

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and monitoring closely of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.
• Ensures accurate room assignment for VIP arrivals and/or any special arrangements.
• Conduct room inspections for VIP arrivals. Look out for defects and makes necessary reports to the respective departments.
• Checks on the event board for the day to ensure all signage of events are correctly displayed.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for Management reporting with appropriate details and take necessary actions to avoid future recurrence.
• Assisting associates at the Front Desk/Bell Counter or any other areas/sections of the hotel whenever required.
• Check and supervise all Front Office associates on tasks that have been assigned to them and accord guidance whenever required.
• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.
• Check on housekeeping discrepancies (skip/sleep) reports and physically inspect or verify the discrepant status and execute necessary actions or follow-up.
• Co-ordinate closely with Security associates in the investigation of any irregular activities during the period of duty.
• Must possess confident caliber to handle emergencies and crisis situation.
• Withhold confidential information from the press or public with an aim to preserve and protect the Hotel’s image and reputation after any occurrence of crisis. Ensures all questions from the press are politely and tactfully directed to the Marcom Manager.
• Maintain and ensures cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas. Initiates corrective actions deemed necessary.
• Attends to all guests’ inquiries, feedback and compliments and attend to guests’ need promptly, efficiently and in a professional manner.
• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.
• Handing over swiftly any outstanding items and issues encountered or anticipated to the next Duty Manager by clearly documenting them in the Duty Manager’s Logbook when necessary.
• Conduct daily briefing and brainstorm to all associates.
• Perform other duties that assigned by the Management.
• Weekly - Assign and approve duty roster for all Front Office associates.
• Monthly - Attend monthly Front Office meeting and provide solution and open discussion during day-to-day operation.
• Yearly - Ensure Hotel Vision, Mission and Core Value are met and executed accordingly. Guide associates who in doubt.

Job Requirements:

• Diploma or Degree in Hospitality, Hotel Management, or related field

• Minimum of 2–3 years of Front Office experience; candidates with experience as a Senior Front Office Executive ready to take on Duty Manager responsibilities are encouraged to apply

Skills & Competencies:

• Strong leadership and supervisory skills; able to guide and motivate Front Office associates

• Excellent customer service orientation, with the ability to handle guest complaints and feedback professionally

• Strong operational knowledge of hotel functions including Rooms, F&B, Security, and overall hotel operations

• Ability to manage multiple tasks and responsibilities efficiently in a fast-paced environment

• Good problem-solving, decision-making, and crisis management skills

• Attention to detail and ability to maintain high standards of cleanliness, orderliness, and operational efficiency

• Effective communication and interpersonal skills to liaise with team members, guests, and management

• Awareness of occupational health, safety, and emergency procedures

Additional Requirements:

• Confident and composed when handling emergencies or unexpected situations

• Able to work shifts, weekends, and public holidays

• Demonstrates professionalism, integrity, and the ability to maintain confidentiality

• Strong initiative and willingness to take responsibility for hotel operations in the absence of senior management