Total 13 Senior Executive it analyst job vacancies

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

Get to Know the Role

We are seeking a Senior Analyst, Deal Desk and you will act as a strategic advisor to our regional sales team—structuring complex commercial deals, optimizing end-to-end management processes, and ensuring alignment with corporate profitability targets.

This role reports to the Head of Sales Operations and is fully onsite at the Malaysia's First Avenue Office.

The Critical Tasks You Will Perform

• Deal Structuring & Advisory: Serve as the strategic advisor to regional sales teams on complex deal structures, pricing, and commercial terms to maximize profitability and alignment with corporate goals.
• End-to-End Orchestration: Drive cross-functional alignment (Sales, Legal, Finance, and Operations) to move deals from creation through approval to final closure, resolving exceptions.
• Process Design & Optimization: Improve the regional deal management process to boost governance, and commercial velocity.
• Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
• Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
• Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities.
• Report & Strategy: Translate complex data into clear summaries and recommendations for senior leadership, while mentoring junior team members on deal desk best practices.

ABOUT THE ROLE
As Senior Finance Analyst you will be providing critical analytical support to financial processes and drive strategic value for the Graphics Solutions (GRS), while proactively managing commercial risks. This role acts as a primary finance partner to the GRS Commercial team for AMEA, ensuring that strategic objectives are met while supporting the Strategic, Annual Operating Plan (AOP), forecast processes, and key business projects including regional projects. This role provides valuable experience and cross-functional interaction with senior leadership and sales/marketing teams, offering excellent learning opportunities. The day-to-day activities of a Senior Finance Analyst are diverse and require a blend of financial acumen and business partnering skills.

KEY RESPONSIBILITIES

• Strategic Business Partnering

  • Partner closely with the Commercial and Marketing teams of the GRS business, providing data-driven, strategic insights to drive profitable topline growth and market share expansion.

• Commercial Performance & Portfolio Analytics

  • Assist in the tracking, reporting, and analysis of commercial performance.

  • Build, maintain, and streamline complex financial models to support critical business initiatives, and conduct in-depth profitability analyses across product lines, customer segments, and regions to identify margin improvement opportunities.

• Core Financial Cycles & Closing

  • Support cross-functional teams by delivering accurate, timely financial data for month-end, quarter-end, and year-end closing cycles, as well as the dynamic rolling forecasting process.

• Process Automation & Modernization

  • ​​​​​​​Lead continuous improvement initiatives within the finance function, focusing on utilizing AI and the total elimination of obsolete reporting in favor of automated, consolidated, and simplified business intelligence (BI) / Google Cloud solutions.

• Corporate Governance

  • ​​​​​​​Participate in ongoing divisional initiatives related to internal controls, SoX guidelines, ethics and values, corporate culture change, and OGSM (Objectives, Goals, Strategies, and Measures) alignment

• Proactive Cost & Pricing Monitoring

  • ​​​​​​​​​​​​​​Closely monitor cost fluctuations driven by inflation/deflation and forex, partnering closely with sales & product management teams to drive pricing actions given the last reference market communications.

Job Description:

• Identify, qualify, and develop new business opportunities within SME, mid-market, and enterprise accounts.
• Generate leads through direct prospecting, partner referrals, networking, and marketing initiatives.
• Manage the full sales cycle from prospecting and discovery to proposal, negotiation, and closure.
• Achieve monthly, quarterly, and annual sales targets.
• Understand customer business and cybersecurity requirements and recommend suitable solutions.
• Conduct product presentations, demonstrations, and solution workshops.
• Position SaaS and security solutions based on business value, operational efficiency, risk reduction, compliance, and ROI.
• Work closely with technical consultants and vendor teams to design and propose solutions.
• Develop and maintain relationships with distributors, resellers, system integrators, managed service providers (MSPs), and technology partners.
• Support channel partners with sales enablement, training, and joint customer engagements.
• Drive partner-led pipeline generation and sales activities.
• Collaborate with vendor principals to execute sales and marketing initiatives.
• Manage existing customer accounts and identify opportunities for renewals, upselling, and cross-selling.
• Maintain regular engagement with key stakeholders and decision-makers.
• Ensure customer satisfaction and support successful onboarding and adoption of solutions.
• Track pipeline progression and provide regular sales reports to management.
• Stay informed of market trends, competitor activities, and emerging cybersecurity threats.

Requirements

• Diploma or Bachelor's Degree in Business, Information Technology, Computer Science, Cybersecurity, or related fields.
• 2–5 years of experience in SaaS sales, cybersecurity sales, IT solution sales, or technology distribution.
• Experience working with channel partners, resellers, or distributors is highly desirable.
• Demonstrated success in achieving or exceeding sales targets.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Team

Valuation Team at Pacific Life Re is responsible for the actuarialvaluation of our diverse lines of business and global markets. The team will runand validate our global Tyche models to deliver insights across PL Re. Theywill support our long-term growth by implementing new business, continuouslyimproving processes and specifying and testing future model changes, workingclosely with our Actuarial Systems Team who develop and maintain the models.The team will be a key part of PL Re’s Divisional Business Services, interactingwith CA teams, Operations, Finance, R&D, and Pricing.

Our actuarial models are vital to the way we run our business, and theValuation Team will provide crucial insights across Financial Reporting,Business Planning and other processes. The team is in the midst of an excitingtransformation journey, driven by project Unify, towards more automated andefficient processes, making this an exciting time to join a new global team.

The Role

As Senior Analyst, you will support production, validation and analysisof actuarial model outputs across all relevant reporting bases (including EEC,BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS). You will work closely with othermembers of Valuation Team to ensure modelling processes are coordinated andcarried out effectively for both Financial Reporting and Business Planningprocesses. The role offers exposure to a wide variety of work, covering alllines of business, regions and legal entities.

You will also have an exciting opportunity to contribute to a period ofgenuine transformation as the benefits from Unify are delivered into the team.You will act as an advocate for change and foster a culture of continuousimprovement around modelling processes.

Collaboration with other teams will be crucial, as you'll be responsiblefor delivering modelling insights to a wide range of stakeholders across CAteams. You'll gain exposure and capabilities within the team to ensure that wecan respond to the increasingly complex needs of a growing global reinsurer,such as conducting sensitivities and scenarios or modelling newnon-proportional retrocession arrangements.

The role is part of a large, global sub-team, and so you will have theopportunity to gain substantial experience in global team collaborations. Youwill work with other members of CA both locally and globally, ensure effectivecommunication within the sub-team and with others. You will be part of a highperforming team and contribute to the working culture.

Role Responsibilities

·    Support the production of actuarial model outputsacross various reporting bases (including EEC, BMA EBS, USGAAP LDTI, IFRS17,MAS, KICS) for Financial Reporting and Business Plan, across multiple legalentities

·    Assist in ad-hoc modelling requests from various CAteams, such as modelling potential new Retrocession structures or carrying outstress / scenario modelling runs.

·    Performing controls and validations to ensure thecompleteness and accuracy of modelled results

·    Developing and maintaining a close workingrelationship with other members of Valuation Team, as well as other CA teams

·    Document controls for model inputs, outputs and otherprocesses related to Financial Reporting and Business Plan

·    Continuous improvement of modelling processes,including supporting related deliverables from the Unify program

·    Specifying model requirements and testing newdevelopments

·    Assisting with model updates and runs on other basesas required

Skills & Experience

·    Part qualified actuary with minimum of 3 years’experience in life insurance or life reinsurance

·    Experience with actuarial modelling software (Tychepreferred) and proficient with Microsoft Excel

·    Experience of challenging / improving processes and contributingto continuous improvement

·    Experience overseeing change and the introduction ofnew processes, controls and systems

·    Good understanding of the Corporate Actuarialfunction

·    Good understanding of reporting bases (for exampleEEC, BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS)

Competencies and Behaviours:

·    Ability to work independently and manage a varied anddemanding workload

·    Clear and effective communication skills, both verbaland written

·    Strong attention to detail, with a focus ondelivering accurate, high-quality outputs

·    Ability to collaborate effectively with colleaguesacross teams

·    Ability to learn and apply new concepts quickly,showing initiative, flexibility, and resourcefulness

·    Adaptability to change and evolving environments

·    Pragmatic mindset, able to balance accuracy witheffort

·    Willingness to question existing approachesand contribute ideas for improvement

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus

We are in search of a Senior Finance Analyst who will be responsible for supporting Finance processes and projects critical to the business and reporting.  In this role you will have the opportunity to administer and maintain models including allocations, financial projections and analysis, actual reporting, and support efforts to centralize forecasting across finance.  You will also act as central support and expert of the relevant tools and applications that house these processes, provide guidance to team members, and recommend solutions that improve and streamline our business bringing value to the organization.  In addition, you will act as a subject matter expert on Finance programs and projects that relate to your area of expertise.

• Partner with the finance organization utilizing your understanding of Finance processes to develop tool application strategy and vision.

• Partner with the broader business organization and IT to centralize forecasting processes.

• Use end to end systems thinking to design, document and recommend solutions to meet strategic and operational goals.

• Provide in-depth, domain specific analysis of technical problems or issues, research and recommend alternative actions for problem resolution.

• Support end users with production issues and enable end user self-sufficiency in the application.

• Support tool adoption by leading education sessions and training end users.

Qualifications & Skills:

• Bachelor’s degree in finance, information systems or related field

• 5+ years of experience in finance, accounting, and/or reporting

• Demonstrate understanding of FP&A processes and best practices

• Strong analytical, problem-solving, and organizational skills

• Highly effective verbal and written communication skills, attention to detail

• Proficient in SAP, Hana, and SQL

• MS Word, Excel, and PowerPoint skills

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Reporting to the Vice President, Quantitative and Growth Markets, the incumbent uses his or her understanding of the Asian market as well as his or her strong analytical rigor to contribute to the management of Japanese equity portfolios.Through his knowledge of the Japanese language, culture and geopolitical context, he helps to identify alpha opportunities as well as risks specific to the Japanese equity market.

What You Will Do

• Monitor the market, macroeconomic and geopolitical environment, with a focus on the Japanese market, with a view to understanding local dynamics in detail

• Understand the business model and return drivers of major Japanese stocks, and make buy and sell recommendations, also based on quantitative signals.

• Establish and maintain relationships of trust with local partners (companies, brokers, managers)

• Prepare presentations to support the reporting of the team's investment activities to the various stakeholders and committee
• Support portfolio managers in the day-to-day management of equity portfolios, acting as the main point of contact for Japanese equities
• Ensure the harmonization of practices between the Montreal and Singapore offices, promoting the sharing of best practices and consistency of approaches

What You Bring

•Graduation in finance, mathematics, or other related disciplines
• Minimum of two (2) years of relevant experience
• Strong interest in equity markets, particularly in international and Asian contexts

• Fluency in English and Japanese, both oral and written
• Programming skills an asset (Python preferred)

What Makes You Unique

•Analytical rigor and attention to detail
• Structured problem-solving ability
• Team spirit and sense of teamwork
• Humility and a posture of continuous learning
• Excellent communication and synthesis skills
• Comfort in complex and ambiguous environments
• Good management of pressure and priorities

ROLE SUMMARY

We are seeking a Senior Business Analyst with deep functional expertise in Trade Finance and Supply Chain Finance (SCF) to lead requirements, solutioning and functional delivery on global product builds and bank implementations. The role sits at the intersection of banking business knowledge and software product engineering: eliciting and shaping requirements, translating complex trade and SCF business processes into product capabilities and configurations, and steering functional delivery from discovery through UAT and go-live. The ideal candidate has built and implemented global trade / SCF products within an IT product or services organisation, and can engage credibly with bank business heads, operations and technology teams alike.

KEY RESPONSIBILITIES

• Requirements & functional analysis — lead elicitation, analysis and documentation of business and functional requirements; produce BRDs/FRDs, user stories, process flows, use cases and data mappings for trade and SCF products.

• Domain solutioning — translate documentary trade, guarantees, supply chain finance, factoring, receivables/payables finance, risk participation and syndication processes into product capabilities, configurations and gaps/customisations.

• Product build — work with product management and engineering to define and refine global product features; contribute to product backlog, prioritisation, configurability vs. customisation decisions and roadmap inputs.

• Implementation & rollout — support multi-country, multi-wave bank implementations; lead functional fit-gap, solution design workshops, product walkthroughs and configuration definition across cloud and on-premises deployments.

• Interface & data analysis — define functional requirements for interfaces (e.g. SWIFT, AML/sanctions screening, accounting/GL, limits & collateral, FX), data migration mappings and reconciliation rules.

• Testing & quality — author and review functional test scenarios, support SIT/UAT, triage defects, and own functional sign-off and exit criteria.

• Stakeholder management — facilitate workshops with bank business, operations, compliance and technology stakeholders; manage scope, decisions log, RAID and traceability; present to functional SteerCos.

• Regulatory & compliance alignment — ensure solutions reflect trade-specific regulatory, AML/sanctions, and bank policy requirements; align to standards such as URC, UCP, URDG, ISP and ICC rules where relevant.

• Knowledge leadership — act as functional SME and mentor junior BAs; build reusable functional assets, question banks and accelerators.

REQUIRED EXPERIENCE & QUALIFICATIONS

• 12–15 years in business analysis with significant depth in Trade Finance and Supply Chain Finance.

• Experience within an IT / software organisation building or implementing global trade / SCF products (not solely in-bank operations).

• Proven delivery across the full lifecycle — discovery, requirements, solution design, configuration, UAT and go-live.

• Exposure to both cloud and on-premises product implementations.

• Bachelor's or Master's degree; trade finance / banking certifications (e.g. CDCS, CITF, CSDG, CTFP) and/or business-analysis certification (CBAP) are an advantage.

FUNCTIONAL & TECHNICAL COMPETENCIES

Domain

Required competencies

Trade finance

Documentary credits (LC), collections, guarantees & standby LCs, bills, reimbursements; ICC rules (UCP 600, URC 522, URDG 758, ISP98); trade-based AML & sanctions screening

Supply chain finance

Payables finance / reverse factoring, receivables finance, factoring, dynamic discounting, distributor & dealer finance, invoice financing, onboarding & programme structures

Risk participation & syndication

Funded & unfunded risk participation, asset distribution, syndication, limits, collateral and exposure management (desirable / strong plus)

Business analysis

Requirements elicitation, BRD/FRD authoring, user stories & acceptance criteria, process modelling (BPMN), use cases, gap analysis, traceability, RAID & decisions logs

Product & delivery

Product configuration, fit-gap analysis, backlog management, agile (Scrum/Kanban), UAT planning & defect triage, exit criteria & functional sign-off

Interfaces & data

Functional specs for SWIFT (MT/MX, ISO 20022), AML/sanctions, accounting/GL, FX, limits; data migration mapping & reconciliation rules

Tooling

Jira, Confluence, Visio / draw.io, advanced Excel; SQL for data analysis (desirable); test management tools

Soft skills

Workshop facilitation, stakeholder management, executive communication, structured documentation, cross-cultural onshore/offshore collaboration

DESIRABLE / DIFFERENTIATORS

• Hands-on experience with a leading trade / SCF product platform (e.g. iGTB / Intellect, Finastra, Surecomp, CGI, or equivalent).

• Experience on multi-country bank trade back-office implementations across APAC and international branches.

• Familiarity with digital trade, ESG-linked SCF, and emerging trade-digitisation standards (e.g. MLETR, electronic documents).

• Exposure to data migration, cutover planning and reconciliation on trade/SCF migrations

Immediate 1 Year project assignment renewable for Singaporean to join as IT Systems Executive at Changi Airport work location.

Open to Diploma in IT graduates without work experience who are willing to learn on job + like to work 12hrs rotating shift in Airport environment.  

Ideal Candidate should possess 2-3yrs in IT systems support role, enjoys working on 12hours rotating shift , Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

Attractive Basic Salary + Shift Allowance (Ave 200-300 a month) + Completion Bonus + HP Claim 50 cap

Job Duties:

1. Provide and handle IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue

2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance

3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices

4. Managing touchpoint inventory movement tracking and records

5. Maintaining the efficiency of working tools and equipment

6. Assist projects related issue via project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.

7. Any other tasks as assigned

8. Must be comfortable to deal with 10kg devices and climbing of ladder 

9. Dedicated and good team player with positive attitude

10. Perform 24x7 Shiftwork

Job Requirements:

1. Min Nitec /Diploma in IT Qualifications + 2 -3 yrs of IT Systems support work experience

2. Open to Local Diploma in IT graduate without work experience but positive & willing to learn.

3. Enjoy working on 12hrs rotating shift duties 

4. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.

5. Exceptional troubleshooting and customer-handling skills would be advantageous.

6. Proactive and responsive on all assigned tasks and incidents and follow up

ES Recruitment Pte Ltd 09C4235

R1103307 Hong Mei Lin

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”