Total 658 information security analyst job vacancies

“We are hiring Sales Audit Analyst to be outsourced to our clients”.

Responsibilities

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Job Requirements:
- Minimum Degree in relevant field

- Good level of knowledge of the regulations governing the sale of investment products to retail customers (egs. Financial Advisory Act, MAS Guidelines on FairDealing).

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Your new company

This is a reinsurance company.

Your new role

• Drive the review and documentation of the current-state operating model, including structure, governance, processes, decision rights, controls, systems, and performance metrics.
• Facilitate stakeholder interviews, workshops, and discovery sessions to gather business requirements and identify pain points, dependencies, and opportunities for improvement.
• Prepare process maps, hand-off documentation, supporting analysis for assigned workstreams/roles, and service journeys to support evidence-based design decisions.
• Drive the documentation of agreed future-state requirements, process changes, and implementation activities, the development of target operating model options, including capability definitions, process design, role clarity, governance forums, and service delivery approaches
• Work with programme, change technology, and business teams to ensure operating model designs are practical, traceable, and implementable.

What you'll need to succeed

• Proven experience in business analysis and transformation, operating model design, process improvement, project coordination, or implementation programmes. Experience in regulated financial services or similarly complex environments is preferred.
• Strong understanding of operating model components such as governance, organisation design, processes, service models, controls, data, and technology enablement,
• Ability to document business requirements, process maps, user stories, and decision papers to a high standard.
• Strong facilitation, stakeholder management, and communication skills across both operational and senior audiences.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

• Assist of BIM manager for Tender document creation, coordination with different trades and team work.
• Assist BIM manager for IDD implementation.
• Responsible for the preparation of project drafting plan and deliverables with project engineer
• Familiar with BIM execution plan, requirements, process and workflow.
• Manage the drafting resources to meet the project timelines
• Develop drafting standard and procedures
• Develop team performance through capability development and specific/constructive feedback

Qualifications

• Bachelors’ degree in Architecture, Engineering or Construction Technology, with minimum 5 years of relevant professional experience.
• Industry BIM Certification (Revit Professional, BCA BIM courses) is preferred.
• Proficient with BIM, REVIT, AutoCAD, Naviswork, Microstation, etc.
• Excellent written & spoken communication skills in English.

• Assist of BIM manager for Tender document creation, coordination with different trades and team work.
• Assist BIM manager for IDD implementation.
• Responsible for the preparation of project drafting plan and deliverables with project engineer
• Familiar with BIM execution plan, requirements, process and workflow.
• Manage the drafting resources to meet the project timelines
• Develop drafting standard and procedures
• Develop team performance through capability development and specific/constructive feedback
• Bachelors’ degree in Architecture, Engineering or Construction Technology, with minimum 8 years of relevant professional experience.
• Industry BIM Certification (Revit Professional, BCA BIM courses) is preferred.
• Proficient with BIM, REVIT, AutoCAD, Naviswork, Microstation, etc.
• Excellent written & spoken communication skills in English.

JD for System Engineer

Manage the day-to-day operations of client systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities. Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment. Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance. Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows. Monitor client systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly. Maintain accurate documentation of system configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

Support periodic access reviews and audits, identifying and remediating access risks in line with internal policies and regulatory requirements. Assist in tracking system related risks and remediation action plans, providing updates to relevant stakeholders. Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

Serve as the first point of contact for system -related issues and queries from users and IT teams, providing clear and timely resolution. Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs. Maintain service quality and operational consistency as the team transitions project-focused members to new system initiatives.

The IAM Operations Analyst is responsible for the day-to-day operation, administration, and support of the organization's Identity and Access Management (IAM) services. This role ensures that user and machine identities are managed securely and efficiently throughout their lifecycle while maintaining compliance with internal policies and regulatory requirements. The position works closely with IT, security, and business stakeholders to deliver reliable identity services, support access governance activities, and maintain a strong security posture across the enterprise.

Key Responsibilities

IAM Operations

• Manage the daily operation of IAM platforms, including user and machine identity provisioning, de-provisioning, modification, and lifecycle management.
• Administer and maintain Active Directory (AD) and LDAP directory services, ensuring the accuracy and integrity of identity data across the environment.
• Operate, support, and maintain One Identity solutions, including configuration, troubleshooting, issue resolution, and routine system maintenance.
• Process access requests in accordance with established policies, approval workflows, and service level expectations.
• Monitor IAM systems and services for operational issues, anomalies, policy violations, and potential security threats, escalating and resolving incidents as required.
• Maintain and update IAM documentation, including system configurations, operational procedures, access records, and support runbooks.
• Support system upgrades, patches, and ongoing improvements to IAM platforms and processes.

Access Governance & Compliance

• Support periodic access certification reviews and audit activities to ensure appropriate access rights are maintained across the organization.
• Identify, investigate, and remediate access-related risks and control gaps in alignment with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks, remediation activities, and action plans, providing regular updates to stakeholders.
• Generate and maintain reports on user access, identity lifecycle activities, policy compliance, and audit findings.
• Support evidence collection and documentation for internal and external audits.

Stakeholder Support & Service Delivery

• Act as the primary point of contact for IAM-related requests, incidents, and inquiries from users, application owners, and IT teams.
• Provide timely troubleshooting and resolution of IAM issues while maintaining a high level of customer service.
• Collaborate with IT infrastructure, cybersecurity, and application teams to ensure identity and access controls align with business and security requirements.
• Contribute to continuous service improvement initiatives, helping maintain operational stability while supporting ongoing IAM transformation projects.
• Ensure service quality, operational consistency, and knowledge transfer as resources transition between operational and project-based IAM initiatives.

Qualifications & Experience

Required

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
• Experience supporting Identity and Access Management operations in an enterprise environment.
• Hands-on experience with Active Directory, LDAP, and identity lifecycle management processes.
• Experience administering or supporting One Identity solutions or comparable IAM platforms.
• Understanding of access governance, role-based access control (RBAC), joiner-mover-leaver processes, and privileged access concepts.
• Knowledge of IT security principles, audit requirements, and compliance frameworks.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred

• Experience with identity governance and administration (IGA) platforms.
• Familiarity with cloud identity services such as Microsoft Entra ID (Azure AD) or other cloud IAM technologies.
• Knowledge of ITIL service management practices.
• Relevant certifications such as Security+, ITIL Foundation, Microsoft Identity certifications, or IAM-related certifications.

ARSLAN SRS Singapore (formerly Security & Risk Solutions)

Description

IAM Operations

• Manage the day-to-day operations of IAM systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities.
• Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment.
• Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance.
• Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows.
• Monitor IAM systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly.
• Maintain accurate documentation of IAM configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

• Support periodic access reviews and IAM audits, identifying and remediating access risks in line with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks and remediation action plans, providing updates to relevant stakeholders.
• Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

• Serve as the first point of contact for IAM-related issues and queries from users and IT teams, providing clear and timely resolution.
• Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs.
• Maintain service quality and operational consistency as the team transitions project-focused members to new IAM initiatives.

The client is the world leading semiconductor company from USA. It is ranked as one of the “Top Best Places to Work in Singapore”. Below position is open urgently.

• Location: Bendemeer
• Employment Type: 12-month Contract (Renewable)
• Working Hours: Regular Office Hours

Key Responsibilities:

• Support BE Operations Finance across costing, forecasting, month-end close, and performance reporting
• Deliver project-based and ad-hoc analysis support, including system testing and process improvements within defined timelines
• Drive process redesign and automation, including workflow simplification, template redesign, and reporting automation
• Ensure proper controls, validation checks, versioning, and documentation for sustainable processes
• Develop and maintain Power BI / Tableau dashboards for standardized, self-service reporting
• Use AI tools (e.g., Microsoft Copilot) to support data preparation, analysis, documentation, and reporting (with validation)
• Perform cost and variance analysis, improving transparency of key drivers (volume, yield, spending, etc.)
• Support budgeting, forecasting, and closing cycles, including data consolidation and variance commentary
• Collaborate with Operations, IT, and cross-functional Finance teams
• Maintain process documentation, metrics definitions, and governance standards

Requirements:

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 5–7 years of relevant experience in: Financial Planning & Analysis (FP&A), cost accounting, or financial analysis Manufacturing / semiconductor / operations-driven environment (preferred)
• Experience in contract or project-based roles is an advantage

Technical Skills:

• Strong financial analysis skills: cost tracking, variance analysis, trend analysis
• Advanced Excel skills (pivot tables, complex formulas, large datasets, Power Query preferred)
• Experience with ERP systems (SAP, TM1, Power BI or equivalent)
• Knowledge of standard costing and manufacturing cost drivers
• Experience in month-end close activities (accruals, reconciliations, validation)
• Exposure to AI tools (e.g., Microsoft Copilot) is a plus

**Interested candidates, kindly email updated resume to xiaoyee@wanco-manpower.com with Subject of "Financial Analyst", thank you.

JOB DESCRIPTION

Core Responsibilities :-

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs and translate them into clear, actionable technical requirements
• Documentation: Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows
• Stakeholder Engagement: Facilitate meetings to gather insights and ensure alignment between business and technical teams
• Solution Design Support: Work with technical teams to evaluate solution options and ensure proposed designs meet business objectives
• API Documentation: Develop and maintain detailed API documentation to support integration and development efforts
• Testing & Quality Assurance: Support User Acceptance Testing (UAT) by creating test cases, coordinating testing activities, and validating that solutions meet requirements
• Data Analysis: Leverage SQL to extract, analyse, and interpret data to support decision-making and validate requirements
• Change Management: Assist in managing requirement changes and assessing their impact on project scope, timeline, and resources
• Continuous Improvement: Identify opportunities to streamline processes and enhance project delivery

What We'reLooking For :-

• Technical Foundation: Strong foundational knowledge in Java (no need coding) and SQL
• API Expertise: Experience in utilizing and developing API documentation
• Attention to Detail: Demonstrates meticulous attention to detail in all aspects of work
• Analytical Thinking: Strong aptitude for grasping complex ideas and translating them into practical solutions
• Communication: Excellent written and verbal communication skills to engage with diverse stakeholders
• Problem-Solving: Ability to identify issues, analyse root causes, and propose effective solutions

       Beneficial Skills :-

• Agile Methodologies: Experience working in Scrum or other Agile frameworks
• API Testing: Hands-on experience with API testing tools and methodologies

      Qualifications:-

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field
• 2–3 years of relevant experience in business analysis, technical analysis, or a related role
  
  Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
• This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
• e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

The IAM Operations Analyst is responsible for the day-to-day operation, administration, and support of the organization's Identity and Access Management (IAM) services. This role ensures that user and machine identities are managed securely and efficiently throughout their lifecycle while maintaining compliance with internal policies and regulatory requirements. The position works closely with IT, security, and business stakeholders to deliver reliable identity services, support access governance activities, and maintain a strong security posture across the enterprise.

Key Responsibilities

IAM Operations

• Manage the daily operation of IAM platforms, including user and machine identity provisioning, de-provisioning, modification, and lifecycle management.
• Administer and maintain Active Directory (AD) and LDAP directory services, ensuring the accuracy and integrity of identity data across the environment.
• Operate, support, and maintain One Identity solutions, including configuration, troubleshooting, issue resolution, and routine system maintenance.
• Process access requests in accordance with established policies, approval workflows, and service level expectations.
• Monitor IAM systems and services for operational issues, anomalies, policy violations, and potential security threats, escalating and resolving incidents as required.
• Maintain and update IAM documentation, including system configurations, operational procedures, access records, and support runbooks.
• Support system upgrades, patches, and ongoing improvements to IAM platforms and processes.

Access Governance & Compliance

• Support periodic access certification reviews and audit activities to ensure appropriate access rights are maintained across the organization.
• Identify, investigate, and remediate access-related risks and control gaps in alignment with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks, remediation activities, and action plans, providing regular updates to stakeholders.
• Generate and maintain reports on user access, identity lifecycle activities, policy compliance, and audit findings.
• Support evidence collection and documentation for internal and external audits.

Stakeholder Support & Service Delivery

• Act as the primary point of contact for IAM-related requests, incidents, and inquiries from users, application owners, and IT teams.
• Provide timely troubleshooting and resolution of IAM issues while maintaining a high level of customer service.
• Collaborate with IT infrastructure, cybersecurity, and application teams to ensure identity and access controls align with business and security requirements.
• Contribute to continuous service improvement initiatives, helping maintain operational stability while supporting ongoing IAM transformation projects.
• Ensure service quality, operational consistency, and knowledge transfer as resources transition between operational and project-based IAM initiatives.

Qualifications & Experience

Required

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
• Experience supporting Identity and Access Management operations in an enterprise environment.
• Hands-on experience with Active Directory, LDAP, and identity lifecycle management processes.
• Experience administering or supporting One Identity solutions or comparable IAM platforms.
• Understanding of access governance, role-based access control (RBAC), joiner-mover-leaver processes, and privileged access concepts.
• Knowledge of IT security principles, audit requirements, and compliance frameworks.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred

• Experience with identity governance and administration (IGA) platforms.
• Familiarity with cloud identity services such as Microsoft Entra ID (Azure AD) or other cloud IAM technologies.
• Knowledge of ITIL service management practices.
• Relevant certifications such as Security+, ITIL Foundation, Microsoft Identity certifications, or IAM-related certifications.

Job Purpose:

Responsible for protecting assigned premises, assets and personnel and expected to detect and deter potential threats. Provide concierge security services, detect security threats and manage incidents. He/ She handles medical incidents and compiles incident reports. The Security Officer may need to liaise with and provide information requested by other departments. The Security Officer manages the security team, monitors their performance, and provides coaching and advice.

Job Responsibilities:

1) Conduct regular patrols of premises, including building perimeters, car parks, and common areas.

2) Monitor and operate CCTV surveillance systems and report any suspicious activity.

3) Control and manage access to the facility, verifying credentials of visitors, contractors, and staff.

4) Respond to alarms, emergencies, and incidents; coordinate with emergency services as required.

5) Enforce company security policies and procedures at all times.

6) Prepare and submit accurate incident reports, daily logs, and security briefings.

7) Assist in the investigation of security breaches, theft, or misconduct.

8) Provide a visible security presence to deter unauthorized access and criminal activity.

9) Perform any other duties as assigned by the Security Supervisor or Management.

10) Attend to enquiries from members / guests related to the building or surrounding areas

11) Regulate traffic and crowd around assigned premises

12) Others

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

• Any other duties as assigned by the General Manager/ Management

Requirements:

• Minimum ‘O’level / Professional Certificate or equivalent certification with at least 3 - 4 years of security experience
• Holds a valid Police Licensing and Regulatory Department (PLRD) Licence.
• Current or completed basic security training certification preferred.
• Good teamplayer and with effective communication skills.
• High level of integrity, reliability, and professionalism.
• Upholds a professional image when interacting with various stakeholders.
• Physically fit and able to perform patrolling duties on foot.
• Willingness to work on rotating rostered shift including weekends/PH.
• Outdoor and indoor patrol duties required.
• Uniform and personal protective equipment (PPE) provided.
• 6 days work week.

Description

IAM Operations

• Manage the day-to-day operations of IAM systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities.
• Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment.
• Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance.
• Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows.
• Monitor IAM systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly.
• Maintain accurate documentation of IAM configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

• Support periodic access reviews and IAM audits, identifying and remediating access risks in line with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks and remediation action plans, providing updates to relevant stakeholders.
• Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

• Serve as the first point of contact for IAM-related issues and queries from users and IT teams, providing clear and timely resolution.
• Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs.
• Maintain service quality and operational consistency as the team transitions project-focused members to new IAM initiatives.

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description:

Our Clinical Operations team sits at the heart of service delivery, ensuring that our systems, processes, and providers operate efficiently and effectively across multiple markets. We are looking for a highly analytical and detail-oriented Clinical Operations Analyst to support operational excellence through reporting, process optimization, and workflow execution. 

If you enjoy working with data, solving operational challenges, and building scalable systems, we'd love to hear from you. 

The outcomes you will drive:

Performance 
Turn operational data into insights that help ThoughtFull scale smarter 

• Provide the visibility into operational and clinical performance for leaders to make informed decisions as we grow across markets. 

• Build and maintain data accuracy and reporting across systems that provides clear visibility to relevant stakeholders 

• Identify trends, risks, and opportunities through data analysis and validation 

• Monitor service levels and operational performance to support a high-quality user experience 

• Oversee incentivization schemes for a global provider network to enable best performance and care delivery  

People 
Become a trusted operational partner across the business 

• Work closely with teams across ThoughtFull to solve challenges, improve decision-making, and ensure operational excellence supports every stage of the user and provider journey. 

• Provide stakeholders with reliable operational insights and recommendations 

• Contribute to cross-functional initiatives that improve efficiency, quality, and scalability 

Process 
Build systems that enable high-quality care at scale 

• Design, improve, and execute efficient, reliable and scalable operational workflows that support providers and internal teams 

• Build and maintain automations that reduce manual work and improve consistency 

• Create and maintain clear documentation and SOPs that improve operational resilience 

Product 
Shape a seamless experience for providers and users 

• Bridge operational realities with product development to ensure our platform continues to support exceptional care delivery and a great user experience. 

• Contribute operational insights that improve product decisions and workflows 

• Support the successful rollout of new features, services, and operational processes 

• Validate operational readiness and identify opportunities to improve the provider and user experience 

Philosophy 
Build the operational engine behind ThoughtFull’s growth 

• Approach challenges with curiosity, accountability, and a solutions-oriented mindset 

• Champion operational excellence through accuracy, reliability, and continuous learning 

• Contribute to building systems and capabilities that support ThoughtFull’s long-term growth and impact

About You:

Qualifications: 

• Bachelor's degree in Business Administration, Operations Management, Data Analytics, Psychology, or a related field 

• Strong proficiency in Microsoft Excel, including formulas, data validation, and reporting  

• Excellent written and verbal communication skills in English  

• Strong attention to detail and ability to manage multiple tasks simultaneously 

Experience: 

• 1–3 years of experience in operations, customer operations, project coordination, data analysis, or a related role  

• Experience working with operational reports, dashboards, or data tracking processes  

• Experience supporting process execution, operational workflows, or administrative operations  

• Experience in digital health, SaaS, marketplace, or service-based environment preferred 

• Familiarity with HubSpot, Notion, Jira, Zendesk or similar operational platforms preferred  

• Analytical mindset with the ability to translate data into actionable insights  

• Strong problem-solving and troubleshooting skills  

• Detail-oriented, organized and able to prioritize competing deadlines  

• Comfortable working independently while collaborating across functions  
• Comfortable with the use of AI tools in daily tasks and workflows  

Basic Salary Range: MYR4,000 – MYR6,200?

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

This Data Operation Analyst will be supporting Client Instruction Function (Output Validation). Responsible for instructions of client deliverables, coding and data validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues