Total 17,250 Full-time customer experience manager job vacancies

“The way to get started is to quit talking and begin doing"

– Walt Disney

Royal Organisation is looking for individuals from any background who is hungry to learn, creative and driven

You will be supported, coached from scratch, and be given opportunities to reward yourself for what you have worked hard for

YOU WILL GET

• Personalised mentorship

• Personal development workshops and skillsets

• Vibrant and closely-knitted team environment

YOU MUST BE

• A keen and humble learner

• Comfortable in promoting and communicating verbally

• Ambitious but possess strong interpersonal skills

• Creative combined with persistence and perseverance

YOU WILL BE

• Conveying the value of our client's product/services to prospective customers

• Partnering closely with the sales team to refine and deliver presentations

• Learning to handle and lead your sales team

PERKS:

• Travelling opportunities

• Strive in a fully performance-based industry

Join us now to advance and become a better version of yourself!

Operations Executive - 5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the Operations Executive

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to select and develop own team of staffing(s) through recruitment and interviews

- to liaise internally with HR on staffing support and training needs

- liaise internally with DB on new projects preparation and implementation

- to participate in discussion with clients on business needs.

Requirement

• NITEC/ Higher NITEC/ Diploma/ Degree in any discipline
• Candidate is to be competent in basic computer skills
• Candidate is to have strong communication skills
• Candidate should have experience in both people and project management

Remuneration and entitlements

• Gross salary from $2800 to $4000
• Health and Wellness benefit of $180 per year
• Good performance reward
• Performance Bonus
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Birthday Leave
• Group Hospital Surgical Insurance
• Corporate Individual Scheme (CIS) - M1

Job Types: Full-time, Fresh graduate

Pay: $2,800.00 - $4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Professional development

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• 13th month salary
• Performance bonus

Experience:

• Operations management: 1 year (Preferred)
• project management: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 608526

contact Grace 87952790

[Job ID: 1615054]

Responsibilities

• Deliver exceptional customer service by handling enquiries, feedback, complaints, and compliments via email and feedback portals.
• Resolve customer issues promptly and professionally to ensure a positive and memorable experience.
• Build in-depth knowledge of products and services to provide tailored recommendations and solutions.
• Apply active listening to understand customer needs and manage expectations effectively.
• Collaborate with internal teams and external stakeholders to achieve service excellence targets.
• Support and manage customer experience across online, onsite, social media, and delivery touchpoints.
• Implement and maintain service recovery protocols to address service gaps.
• Analyse customer feedback and share actionable insights to improve overall customer experience.
• Participate in training and development programmes to enhance service skills and product knowledge.
• Perform ad-hoc duties as assigned by supervisors.

Requirements

• Minimum 1 year of customer service-related experience with proven track records in similar responsibilities.
• Proficiency in Microsoft Excel (intermediate level) is required.

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25157469

EA License no.: 07C5771

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About Royal Org

Royal Org is a fast-growing outsourced sales and marketing company specializing in brand and marketing.

We partner with clients across industries, including lifestyle, energy, NGOs and FMCG, to boost brand awareness and drive measurable results!

Why Join Us

• Clear and fast career progression

• ⁠Supportive, dynamic, and ambitious team culture

• ⁠Comprehensive training and 1-to-1 mentorship provided

• ⁠Team events and travel opportunities

• ⁠No prior experience needed

What You’ll Do

• Represent major brands through in-person marketing campaigns

• ⁠Engage customers and build strong relationships

• ⁠Collaborate with your team to grow together

• ⁠Learn and implement effective sales and marketing strategies

At Royal Org, we value passion, professionalism, and potential.

If you’re driven to learn, grow, and achieve, apply now to start your career with us!

(Only shortlisted candidates will be contacted.)

If you’re constantly seeking for expansion and love working with fun and dynamic team to drive and grow within the company, we would love to hear from you!

*NO EXPERIENCE REQUIRED*

If you are!

⭐️ TEAM PLAYER & OUTGOING

⭐️ Comfortable with face to face sale

⭐️ Enjoy working in fun & fast paced environment

We provide

“You don’t have to be great to start, but you have to start to be great.”

– Zig Ziglar

Royal Organisation is looking for individuals from any background who is hungry to learn, creative and driven.

You will be supported, coached from scratch, and be given opportunities to reward yourself for what you have worked hard for.

YOU WILL GET

• Personalised mentorship

• Personal development workshops and skillsets

• Vibrant and closely-knitted team environment

YOU MUST BE

• A keen and humble learner

• Comfortable in promoting and communicating verbally

• Ambitious but possess strong interpersonal skills

• Creative combined with persistence and perseverance

YOU WILL BE

• Conveying the value of our client's product/services to prospective customers

• Partnering closely with the sales team to refine and deliver presentations

• Learning to handle and lead your sales team

PERKS

• Travelling opportunities

• Strive in a fully performance-based industry

Join us now to advance and become a better version of yourself!

Elevating every call into a premium patient journey

About Dental Lounge

Dental Lounge is a modern, patient-centric dental clinic located in Orchard, designed to deliver a refined, calm, and premium dental experience.

We believe every interaction — from the first phone call to post-treatment follow-up — should feel thoughtful, unhurried, and reassuring.

About the Role

We are looking for a Patient Experience Concierge to be the first voice of our clinic.

This role is ideal for someone who enjoys meaningful conversations, high-touch service, and creating a sense of trust and comfort — especially for patients who may feel anxious about dental visits.

You will play a key role in shaping how patients perceive our clinic — even before they step through the door.

Key Responsibilities

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a proactive and technically strong Cloud Engineers with hands-on experience in designing, deploying, and managing cloud infrastructure. The ideal candidate should have solid knowledge of cloud platforms (AWS, Azure, or GCP), networking fundamentals, virtualization, and security best practices.

Key Responsibilities

• Design, implement, and manage cloud infrastructure solutions across public and hybrid cloud environments (e.g., AWS, Azure, GCP).
• Plan, execute, monitor, and deliver cloud migration, deployment, and infrastructure upgrade projects.
• Provision and maintain cloud resources using Infrastructure as Code (IaC) tools.
• Ensure high availability, scalability, security, and performance of cloud-based systems.
• Monitor cloud environments and ensure compliance with contractual Service Level Agreements (SLAs).
• Perform routine maintenance, patching, backup management, and disaster recovery planning.
• Implement and manage virtual networks, VPNs, firewalls, and security configurations in cloud environments.
• Collaborate with DevOps and application teams to support CI/CD pipelines and containerized workloads.
• Troubleshoot, diagnose, and resolve cloud infrastructure and network-related issues.
• Prepare technical documentation, architecture diagrams, and project reports.

Job Requirements

• Min 0 to 2 years of working experience required.
  Strong knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Experience with virtualization, hypervisors, and cloud-native services.
• Hands-on experience with Infrastructure as Code tools (e.g., Terraform, CloudFormation, ARM).
• Familiarity with containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of networking concepts including VPC, VPN, firewalls, load balancers, and routing.
• Understanding of security best practices in cloud infrastructure.
• Strong analytical and problem-solving skills with a proactive mindset.
• Excellent communication skills to engage both technical and non-technical stakeholders.
• Ability to work independently as well as collaboratively in a fast-paced environment.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

No Experience Needed | Training Provided | Fresh Graduates Welcome

Kickstart your career in marketing and events with a fast-paced, people-focused team in Singapore.

We are looking for motivated individuals who are eager to learn, enjoy working with people, and are ready to grow in a dynamic environment.

What You’ll Gain