Total 30,591 Full-time Others assistant hr manager job vacancies

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

Job Requirements

• Minimum certificate, diploma in Human Resources, Business Administration, or any related fields
• Proficiency in MS Office & Google Search ( able to organize data neatly )
• Knowledge of labor laws and regulations
• Ability to maintain confidentiality and handle sensitive information with discretion
• Willing to learn & pick up new things
• Good self-discipline, driven and motivated
• Able to work independent, multitask & fill in the gaps as and when required
• Required language(s): English and Bahasa Malaysia
• Fresh graduated also encourage to apply

Job description

• Assist in payroll preparation by verifying relevant data (absences, leaves, overtime & etc)
• Assist in checking employee's leave application and attendance records
• Assist in various HR functions and daily operations
• Provide administrative support to the company, e.g. upkeep and maintenance of stationery, company uniform and etc to ensure sufficient stock
• Organize, develop and maintain proper filing system
• To perform any other duties & responsibilities when necessary ( Issue Sales Order & Delivery Order)
• To liaise with Immigration, JTK, Fomema & other related government agency on foreign workers permit renewal
• Manages foreign worker including accommodation, medical check-up, renewal work permit, transportation & etc
• To administer , process & renew license, tenancy & other
• Able to start work immediately or with short notice is preferred

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 
3. Recruitment & Talent Acquisition:
4. Develop and implement recruitment strategies to attract talents.
5. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
6. Collaborate with department heads to ensure workforce planning aligns with business objectives. 
7. Business Partnering Role:
8. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
9. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
10. Maintain knowledge of and ensure compliance with employment practices and regulations.
11. Compensation & Benefits:
12. Manage performance appraisal and salary review exercises.
13. To assist in reviewing and recommending changes. 
14. Ensure the confidentiality and privacy of all employee and payroll information.
15. Ensure that compensation practices are in compliance with current regulations.
16. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.
17. Human Resources Information System:
18. Ensure that employees’ records are updated and documented accurately.
19. Ensure that System is able to support current business processes.
20. Employee Benefits and Compensation
21. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
22. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

Key Responsibilities

• Manage and coordinate the recruitment process, including job postings, resume screening, interview scheduling, and onboarding new hires.
• Maintain and ensure accuracy of employee records in compliance with company policies and legal requirements.
• Administer employee benefits, payroll (excluding driver payroll), and leave applications.
• Coordinate and execute employee onboarding, orientation, and training programs to promote seamless integration and development.
• Assist in identifying training needs and support the planning, coordination, and evaluation of employee training and development programs.
• Implement and monitor HR policies, procedures, and performance management systems.
• Provide guidance and support to managers and employees on HR-related matters, including employee relations and conflict resolution.
• Ensure full compliance with labor laws, statutory requirements, and company regulations.
• Generate HR-related reports, metrics, and insights for decision-making and compliance purposes.
• Oversee office administration, including inventory management, coordination of office maintenance, and ensuring a conducive working environment.
• Organize and coordinate company events, meetings, and other employee engagement activities.
• Act as the primary point of contact for HR and general administrative inquiries.

Job Requirements & Qualifications

• Diploma or Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Minimum 2–3 years of working experience in HR and administrative functions (fresh graduates may be considered for junior roles).
• Knowledge of local labor laws and statutory requirements.
• Experience in recruitment, payroll processing, employee relations, and training coordination.
• Strong understanding of HR policies, procedures, and best practices.
• Proficient in Microsoft Office applications and HR systems / SQL Payroll software.
• Good communication and interpersonal skills.
• Strong organizational and time management skills with the ability to multitask.
• High level of integrity, confidentiality, and professionalism.
• Able to work independently and as part of a team.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities

• Manage and coordinate the recruitment process, including job postings, resume screening, interview scheduling, and onboarding new hires.
• Maintain and ensure accuracy of employee records in compliance with company policies and legal requirements.
• Administer employee benefits, payroll (excluding driver payroll), and leave applications.
• Coordinate and execute employee onboarding, orientation, and training programs to promote seamless integration and development.
• Assist in identifying training needs and support the planning, coordination, and evaluation of employee training and development programs.
• Implement and monitor HR policies, procedures, and performance management systems.
• Provide guidance and support to managers and employees on HR-related matters, including employee relations and conflict resolution.
• Ensure full compliance with labor laws, statutory requirements, and company regulations.
• Generate HR-related reports, metrics, and insights for decision-making and compliance purposes.
• Oversee office administration, including inventory management, coordination of office maintenance, and ensuring a conducive working environment.
• Organize and coordinate company events, meetings, and other employee engagement activities.
• Act as the primary point of contact for HR and general administrative inquiries.

Job Requirements & Qualifications

• Diploma or Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Minimum 2–3 years of working experience in HR and administrative functions (fresh graduates may be considered for junior roles).
• Knowledge of local labor laws and statutory requirements.
• Experience in recruitment, payroll processing, employee relations, and training coordination.
• Strong understanding of HR policies, procedures, and best practices.
• Proficient in Microsoft Office applications and HR systems / SQL Payroll software.
• Good communication and interpersonal skills.
• Strong organizational and time management skills with the ability to multitask.
• High level of integrity, confidentiality, and professionalism.
• Able to work independently and as part of a team.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Tanggungjawab Utama

• Mengurus dan menyelaras proses pengambilan pekerja, termasuk penyiaran jawatan, saringan resume, penjadualan temu duga dan penerimaan pekerja baharu.
• Mengekalkan dan memastikan ketepatan rekod pekerja selaras dengan dasar syarikat dan keperluan undang-undang.
• Menguruskan faedah pekerja, gaji (tidak termasuk gaji pemandu), dan permohonan cuti.
• Menyelaras dan melaksanakan program onboarding, orientasi dan latihan pekerja untuk menggalakkan integrasi dan pembangunan yang lancar.
• Membantu dalam mengenal pasti keperluan latihan dan menyokong perancangan, penyelarasan dan penilaian program latihan dan pembangunan pekerja.
• Melaksanakan dan memantau dasar, prosedur dan sistem pengurusan prestasi HR.
• Memberikan panduan dan sokongan kepada pengurus dan pekerja mengenai perkara berkaitan HR, termasuk hubungan pekerja dan penyelesaian konflik.
• Memastikan pematuhan sepenuhnya terhadap undang-undang buruh, keperluan berkanun dan peraturan syarikat.
• Jana laporan, metrik dan pandangan berkaitan HR untuk tujuan membuat keputusan dan pematuhan.
• Mengawasi pentadbiran pejabat, termasuk pengurusan inventori, penyelarasan penyelenggaraan pejabat, dan memastikan persekitaran kerja yang kondusif.
• Mengatur dan menyelaras acara syarikat, mesyuarat dan aktiviti penglibatan pekerja yang lain.
• Bertindak sebagai orang hubungan utama untuk pertanyaan HR dan pentadbiran am.

Keperluan & Kelayakan Kerja

• Diploma atau Ijazah Sarjana Muda dalam Sumber Manusia, Pentadbiran Perniagaan atau bidang berkaitan.
• Minimum 2–3 tahun pengalaman kerja dalam fungsi HR dan pentadbiran (graduan baru boleh dipertimbangkan untuk jawatan junior).
• Pengetahuan tentang undang-undang buruh tempatan dan keperluan berkanun.
• Pengalaman dalam pengambilan pekerja, pemprosesan gaji, perhubungan pekerja dan penyelarasan latihan.
• Pemahaman yang kukuh tentang dasar, prosedur dan amalan terbaik HR.
• Mahir dalam aplikasi Microsoft Office dan sistem HR / perisian Penggajian SQL.
• Komunikasi dan kemahiran interpersonal yang baik.
• Kemahiran organisasi dan pengurusan masa yang kukuh dengan kebolehan melakukan pelbagai tugasan.
• Tahap integriti, kerahsiaan dan profesionalisme yang tinggi.
• Mampu bekerja secara bebas dan sebagai sebahagian daripada pasukan.

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

Tanggungjawab Utama

• Mengurus dan menyelaras proses pengambilan pekerja, termasuk penyiaran jawatan, saringan resume, penjadualan temu duga dan penerimaan pekerja baharu.
• Mengekalkan dan memastikan ketepatan rekod pekerja selaras dengan dasar syarikat dan keperluan undang-undang.
• Menguruskan faedah pekerja, gaji (tidak termasuk gaji pemandu), dan permohonan cuti.
• Menyelaras dan melaksanakan program onboarding, orientasi dan latihan pekerja untuk menggalakkan integrasi dan pembangunan yang lancar.
• Membantu dalam mengenal pasti keperluan latihan dan menyokong perancangan, penyelarasan dan penilaian program latihan dan pembangunan pekerja.
• Melaksanakan dan memantau dasar, prosedur dan sistem pengurusan prestasi HR.
• Memberikan panduan dan sokongan kepada pengurus dan pekerja mengenai perkara berkaitan HR, termasuk hubungan pekerja dan penyelesaian konflik.
• Memastikan pematuhan sepenuhnya terhadap undang-undang buruh, keperluan berkanun dan peraturan syarikat.
• Jana laporan, metrik dan pandangan berkaitan HR untuk tujuan membuat keputusan dan pematuhan.
• Mengawasi pentadbiran pejabat, termasuk pengurusan inventori, penyelarasan penyelenggaraan pejabat, dan memastikan persekitaran kerja yang kondusif.
• Mengatur dan menyelaras acara syarikat, mesyuarat dan aktiviti penglibatan pekerja yang lain.
• Bertindak sebagai orang hubungan utama untuk pertanyaan HR dan pentadbiran am.

Keperluan & Kelayakan Kerja

• Diploma atau Ijazah Sarjana Muda dalam Sumber Manusia, Pentadbiran Perniagaan atau bidang berkaitan.
• Minimum 2–3 tahun pengalaman kerja dalam fungsi HR dan pentadbiran (graduan baru boleh dipertimbangkan untuk jawatan junior).
• Pengetahuan tentang undang-undang buruh tempatan dan keperluan berkanun.
• Pengalaman dalam pengambilan pekerja, pemprosesan gaji, perhubungan pekerja dan penyelarasan latihan.
• Pemahaman yang kukuh tentang dasar, prosedur dan amalan terbaik HR.
• Mahir dalam aplikasi Microsoft Office dan sistem/perisian HR.
• Komunikasi dan kemahiran interpersonal yang baik.
• Kemahiran organisasi dan pengurusan masa yang kukuh dengan kebolehan melakukan pelbagai tugasan.
• Tahap integriti, kerahsiaan dan profesionalisme yang tinggi.
• Mampu bekerja secara bebas dan sebagai sebahagian daripada pasukan.

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

Accounts Executive cum HR

Company: Comet Flex Supply Sdn Bhd

Location: Klang, Selangor

Qualifications & experience

• Minimum Diploma or Degree in Accounting or equivalent qualification.

• Preferably with experience in handling full set of accounts.

• Familiar with Autocount accounting software will be an advantage.

• Experience in trading business environment is preferred.

• Proficient in Mandarin, English and Bahasa Malaysia.

• Able to start work immediately or with short notice will be an advantage.

Tasks & responsibilities

Finance & Accounting Responsibilities

• Handle full set of accounts, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and bank reconciliations.
• Manage and process e-Invoicing in compliance with LHDN requirements.
• Monitor customer accounts and follow up on outstanding balances, and prepare weekly AR ageing reports.
• Prepare and post accounting entries, journals, and supporting schedules accurately and timely.
• Prepare petty cash claims, staff claims and utility payments.
• Manage bank facilities, banking matters and overseas payments.
• Support overall Finance and Accounting operations and transactions.
• Responsible for accurate and timely month-end and year-end closing of management accounts.
• Prepare monthly financial reports.
• Liaise with external parties including auditors, tax agents, company secretaries, and bankers.
• Perform any other ad-hoc duties as assigned by Management.

Human Resource Responsibilities

• Process monthly payroll, including overtime, allowances, and unpaid leave deductions
• Manage and maintain employee attendance, leave, and medical leave (MC) records.
• Prepare and issue HR letters and documentation, including warning letters, show cause letters, disciplinary notices, and other employee-related correspondence
• Liaise with government agencies on HR matters.
• Schedule interviews, coordinate with candidates, and assist in preparing and posting job advertisements

Benefits

• 5-days work week

• Medical benefits

• Statutory contributions (EPF, SOCSO & EIS)

• Gazetted public holidays (National and Selangor state holidays)

• Festival celebrations

• Free parking

• Attendance Allowance

Responsibilities:

• Collect and analyze training needs based on the company’s strategic direction, business objectives, and employees’ performance reviews.
• Establish a training master plan in accordance with training needs and business objectives.
• Carry out, maintain and improve training and development operations to enhance its effectiveness.
• Administer and coordinate various in-house and external training programs & logistic matters with effectively.
• Monitor and report on HRDF matters.
• Involve in staff orientation program and conduct briefing.
• Regularly report on the training outcomes and evaluation summary as well as provide feedback and report to superior
• Manage Foreign workers matter (such as renew permit / medical / hostel
• To participate in full spectrum of HR scope for all Employment and Industrial Relations activities including handling matters relating to disciplinary action, staff grievances, counselling and staff misconduct including local & foreign worker.
• Performing any ad-hoc tasks assigned by superiors and/or the Management whenever required

Requirements:-

• Bachelor Degree in Human Resource Management or Business Management or equivalent.
• Preferably Junior Executive with at least 1 years related working experience in manufacturing environment.
• Fresh Graduates are encouraged to apply
• Computer literate with good working knowledge of Microsoft Word, Excel and Power Point
• Able to work with minimum supervision and good interpersonal skills.
• Able to perform multi-tasking job and meet tight work deadline.
• Can speak in Mandarin, English and Malay
• Strong leadership, communication, interpersonal and people management skills
• Aptitude for problem-solving and thorough knowledge of HR procedures and policies
• Awareness of highly confidential information, good communication skills, willingness to learn and enjoy exploring in HR field.
• Immediate availability is preferred

Perks & Benefits

• Medical insurance
• Personal development opportunities

Job Responsibilities：

• Assist in daily HR and administrative operations.
• Support recruitment activities including job posting, interview arrangement, and onboarding process.
• Maintain and update employee records, attendance, leave, and HR documentation.
• Assist in payroll preparation and ensure employee information is accurate.
• Coordinate staff confirmation, resignation, renewal, and other HR-related processes.
• Handle employee inquiries regarding HR policies and procedures.
• Assist in organizing staff training, engagement activities, and company events.
• Ensure compliance with company policies and labor regulations.
• Prepare HR reports and other administrative documentation when required.
• Perform other ad-hoc duties assigned by management.

Job Requirements:

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 1–2 years of HR or administrative experience is preferred.
• Fresh graduates and male candidates are encouraged to apply
• Familiar with Microsoft Office applications.
• Basic knowledge of Malaysia Employment Act and HR practices is an added advantage.
• Good communication and interpersonal skills.
• Responsible, organized, and able to handle confidential information professionally.
• Able to multitask and work independently in a fast-paced environment.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Tanggungjawab:

• Membangun dan melaksanakan strategi dan inisiatif HR yang sejajar dengan strategi perniagaan keseluruhan.
• Merapatkan pengurusan dan hubungan pekerja dengan menangani permintaan, rungutan atau isu-isu lain.
• Menguruskan proses pengambilan dan pemilihan.
• Menyokong keperluan perniagaan semasa dan akan datang melalui pembangunan, penglibatan, motivasi dan pemeliharaan modal insan.
• Membangun dan memantau keseluruhan strategi, sistem, taktik dan prosedur HR di seluruh organisasi.
• Pupuk persekitaran kerja yang positif.
• Menyelia dan mengurus sistem penilaian prestasi yang memacu prestasi tinggi.
• Mengekalkan pelan gaji dan program faedah.
• Menilai keperluan latihan untuk mengaplikasi dan memantau program latihan.
• Melaporkan kepada pihak pengurusan dan menyediakan sokongan keputusan melalui metrik HR.
• Memastikan pematuhan undang-undang di seluruh pengurusan sumber manusia.

Keperluan:

• Pengalaman kerja yang terbukti sebagai pengurus HR atau eksekutif HR yang lain.
• Berorientasikan orang dan berorientasikan hasil.
• Pengalaman langsung dengan metrik sumber manusia.
• Kefahaman tentang sistem dan pangkalan data HR.
• Kebolehan untuk mereka bentuk strategi berserta kemahiran kepimpinan.
• Kemahiran mendengar aktif, rundingan dan pembentangan yang baik.
• Kecekapan untuk membina dan mengurus hubungan interpersonal dengan berkesan di semua peringkat syarikat.
• Pengetahuan mendalam tentang undang-undang buruh dan amalan terbaik HR.
• Mempunyai sekurang-kurangnya Ijazah Sarjana Muda dalam Sumber Manusia atau bidang berkaitan.

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Lokasi pusat
• Cuti peribadi

The Assistant Director of Marketing & Communications (AD M&C) supports the Director in planning, developing, and executing strategic marketing and communication initiatives to enhance brand awareness, drive business growth, and maintain a consistent brand voice across all channels. This role leads a team of marketing professionals and ensures campaigns are aligned with business objectives.

Key Responsibilities:

1. Strategic Marketing & Planning

• Assist in developing annual marketing and communication strategies.
• Analyze market trends, customer insights, and competitor activity to inform strategies.
• Collaborate with departments to align marketing plans with business goals.

2. Brand & Communications Management

• Ensure consistent brand messaging across all marketing materials and platforms.
• Oversee corporate communications, PR activities, and internal communications.
• Manage media relations and act as a liaison with external agencies.

3. Digital Marketing & Campaigns

• Oversee digital marketing initiatives including social media, website, and email campaigns.
• Track performance metrics, analyze ROI, and optimize campaigns accordingly.
• Lead content creation strategies for various platforms.

4. Team Leadership & Development

• Manage and mentor marketing and communications staff.
• Assign responsibilities, monitor progress, and ensure deadlines are met.
• Foster a creative and collaborative team environment.

5. Budget & Vendor Management

• Assist in preparing and managing marketing budgets.
• Coordinate with vendors, agencies, and partners to execute campaigns efficiently.
• Ensure cost-effectiveness and adherence to budget allocations.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Parking Allowance
• Free Duty Meals
• Birthday Leave

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.

Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel

At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

Your day-to-day:

People

• Works with DOS on manpower planning and management needs
• Works with DOS in the preparation and management of the Department’s budget
• Manage day to day sales activities and build relationship with team members
• Personally build clear and open lines of communication with intra departments
• Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural and functional differences to optimize team performance
• Create an environment that trains, develops, coaches and mentor’s team members

Guest Experience

• Monitors competitors' activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Builds profile within local market place through attendance at various events and local market place
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office

Financial

• Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, timelines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management
• Participate in the preparation of the annual departmental operating budget and financial plans Monitor budget and upsell products and services while minimising waste to increase revenue
• Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
• Monitors local competitors and compare their operation with his/her operation
• Solicits business and follow up on referrals and potential sales leads
• Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
• Provides direction on and conducts market research
• Maintain regular contact with IHG regional hotels and reservation networks
• Attends trade shows and sells conference space when directed

Responsible Business

• Develop awareness and reputation of the hotel and the brand in the local community
• Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment
• Perform other duties as assigned. May also serve as manager on duty

Accountability

• Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores

What we need from you?

• Minimum of 3 years Sales experience in 4* or 5* Hotel property
• Hospitality degree or equivalent
• Excellent customer relations, problem solving and time management skills
• Proficient knowledge of Microsoft Office and Opera Sales
• Proven ability to creating new business opportunities
• Assertive, professional and positive with a proven ability to develop in a team environment
• Must be able to work independently and maintain a positive attitude within a very busy environment
• With valid driver's license is preferred

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance