At least 5 years of experience
Minimum Cisco CCNP certification
Responsibilities:
• Provide Level 2/3 IT network security operations support
• Respond to incident calls and ensure the SLA to our clients is met
• Perform changes to the network in-line with the organization’s ChangeManagement processes
• Ensure compliance to policies, processes and standards, both internal andclients’ organization
• Prepare network analysis reports, including findings with analysis
• Participate in regular operations review meetings, including operationalissues, tickets review etc
• Participate in projects/activities to support improvement initiatives
• Conduct proper handover from the project team to operations after commissioningof projects.
• Conduct internal training and/or knowledge transfer to team.
• Update operations documentation (technical, CMDB, etc).
Requirements:
• Atleast 5 years of experience providing network operational and administrationsupporting Cisco products (Routers / Switches/WLAN)
• Diploma or Degree in Engineering, IT or its related field.
• Minimum Cisco CCNP certification
• In-depth knowledge of network routing and switching technologies and protocols
• Knowledge of network security, load balancing and optimization technologies
• Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, PaloAlto/Checkpoint/Fortinet firewall and Splunk is preferred.
• Ability to work in a multi-cultural team
• Good communication skills both written and verbal.
• Ability to prioritise work & multitask
• Analytical and possess good troubleshooting skills.
• Willing to work in extended hours and perform standby duty after office hour.
EA License # 14C6941
