1-1. Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

1-2. Overall Operations Projects Supervision

- Delegate the respective tasks to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding. - Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

HonestAbove is Singapore's growing food logistics company, delivering fresh ingredients to restaurants, kopitiams, coffee shops, and food vendors across the island in the early-morning window (1 AM to 11 AM). We are seeking an experienced and hands-on Supply Chain Manager to lead our end-to-end food logistics operations and coordinate our early-morning driver fleet.

This role is ideal for a logistics professional who thrives in fast-paced, time-critical, food-grade operations and enjoys both strategic planning and operational execution.

KEY RESPONSIBILITIES

Supply Chain & Procurement (approx 40%)

- Manage end-to-end food ingredient supply chain from supplier sourcing to last-mile delivery

- Negotiate commercial terms with food suppliers and distributors

- Forecast demand based on client orders and seasonality

- Track inventory levels, manage stock rotation, and minimize wastage

- Monitor cold-chain integrity and food safety compliance

Dispatch & Fleet Operations (approx 40%)

- Plan and oversee daily delivery routes for the Class 3 driver fleet (both employees and independent contractors)

- Coordinate the early-morning shift (1 AM to 11 AM) operations directly from the warehouse

- Optimize trip sequencing to meet client delivery time windows

- Monitor driver performance, on-time delivery KPIs, and vehicle utilization

- Manage vehicle maintenance schedules, fuel and charging coordination, and incident response

People & Process Management (approx 15%)

- Lead and develop a team of 5 to 15 drivers (employees and independent contractors)

- Conduct driver onboarding, briefing, and performance reviews

- Establish standard operating procedures (SOPs) for dispatch, food handling, and reporting

- Liaise with HR on OPW (Occupational Progressive Wage) compliance, CPF filings, and Singapore Employment Act matters

Client & Stakeholder Management (approx 5%)

- Be the primary operational contact for key food vendor clients

- Resolve delivery issues, complaints, and emergency requests

- Identify upsell opportunities and report client feedback to management

REQUIREMENTS

Must-Have:

- Diploma or Degree in Supply Chain Management, Logistics, Business, or related field

- Minimum 5 years of supply chain or logistics management experience, preferably in food, FMCG, or last-mile delivery

- Strong understanding of Singapore food safety regulations (SFA), Land Transport Authority rules, and Class 3 commercial vehicle operations

- Proven experience managing a driver or dispatch team

- Excellent communication in English; Mandarin Chinese is highly preferred to coordinate with Mandarin-speaking drivers

- Ability and willingness to work the early-morning operational shift (occasional 12 AM to 8 AM presence required)

Good-to-Have:

- Experience with OPW (Occupational Progressive Wage) compliance for drivers

- Familiarity with route-optimization software (e.g. Onfleet, Routific, OptimoRoute)

- Background in cold-chain logistics

- Experience with HACCP or ISO 22000 food safety frameworks

- Prior experience with independent contractor (gig-economy) workforce models

WHAT WE OFFER

- Competitive salary: SGD 8,000 to 13,000 per month (commensurate with experience)

- Variable performance bonus (subject to company performance)

- Annual leave, sick leave, public holidays per Singapore Employment Act

- CPF (Employer and Employee) per statutory rates

- Work Injury Compensation Insurance (WICA) coverage

- Mobile phone allowance

- Career growth opportunity in a fast-growing food logistics company

ABOUT HONESTABOVE

HonestAbove Pte. Ltd. (UEN 202415853R) is a Singapore-incorporated food logistics company specializing in early-morning B2B food ingredient delivery. We service restaurants, kopitiams, coffee shops, and food vendors across Singapore, operating a Class 3 delivery fleet on a 1 AM to 11 AM operational window. We are committed to OPW-compliant employment practices, Singapore food safety standards, and providing reliable on-time delivery to our valued clients.

[Job ID: 1490841]

Responsibilities:

• Oversee daily operations of the Logistics Section to ensure smooth and timely workflows.
• Verify operational reports, expense invoices and shipping arrangements.
• Conduct random audit checks on daily stock counts to ensure accuracy.
• Ensure all external correspondences are promptly followed up.
• Support and optimise production planning activities.
• Collect, analyse and share sales information internally.
• Perform sales and stock variance analysis to support decision-making.
• Coordinate with internal and external stakeholders to resolve sales, production and raw material variance issues.
• Manage customer relationships and handle all customer inquiries.
• Manage and resolve matters related to sales, stock and delivery issues.
• Oversee logistics-related expenditures and verify vendor pricing and quotations.
• Drive continuous improvement initiatives within the section.
• Encourage and monitor staff participation in improvement activities.
• Manage employee performance and development.
• Provide coaching and guidance to help the team achieve performance targets.
• Conduct regular check-ins and deliver performance feedback.
• Facilitate employee engagement and developmental discussions.

Requirements:

• At least eight years of relevant logistics or supply chain experience, including three years in a supervisory or managerial role.
• Strong knowledge of international trading and supply chain management.
• Proficiency in ERP systems.
• Strong analytical skills to support operational and strategic decisions.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

1.     Ensure an uninterrupted supply of assignedproducts and countries with higher complexity or revenue by solving operationalsupply issues and steering the collaboration with external partners.

2.     Lead the organization through change initiativesrelated to supply planning, ensuring successful adoption of new processes andtools that align with DSO principles.

3.     Supply capabilities focus:-

·      Monitor inventory levels at affiliate locationsand ensure adherence to inventory targets and perform in-depth analysis toidentify trends and opportunities by developing and monitoring short termsupply plans in close collaboration with Country/Customer Stakeholders,Internal Packaging Sites and External Manufacturing.

·      Exception-based management of operational supplyissues, such as out of stock events or overstocking as well as support theprioritization and allocation in supply bottleneck situations.

·      Define and control required bridging stocklevels due to country-specific events.

·      Initiate and check customer master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Oversee inventory impacts of lifecycle events.

·      Develop and implement supply chain strategiesthat align with organizational goals, utilizing a visionary approach toanticipate market trends and drive innovation within the supply planningfunction.

4.     Change capabilities focus:- Responsible forplanning local re-packing activities of imported goods, local change managementand align with local regulatory.

·      Ensure GxP-compliance by managing productchanges according to supply needs and local regulatory requirements.

·      Ensure the execution of changes by assessingregulatory requirements, defining implementation strategy and workflow,assigning work packages to functions and scheduling due dates.

·      Adaption of implementation strategy,prioritization of work and escalation in case of deviations during the changeexecution.

·      Initiate and check material master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Coordinate with regulatory, commercial, marketaccess teams, demand planning and quality teams to develop a local or regionallaunch and lifecycle strategy.

·      Proactively collaborate with global counterpartsto develop a lifecycle strategy that minimizes local and regional registration,filing, and packaging costs.

Responsibilities

• In charge of generate financial models for pricing, perform sensitivity and stress analysis and debt financing schedules. 
• Responsible in financial models also for business plans and cashflow forecasting
• In charge of assisting to prepare proposals, terms sheets and letters of intent for aircraft lease and acquisition transactions
• Responsible in analysing transaction opportunities and make recommendations to the management team
• In charge of assisting to prepare financial analysis of proposals and summarise deal terms for management decision making
• Responsible in managing all phases of the aircraft leasing renewal, purchase, sale andtransition transactions to ensure appropriate outcomes and deliverables
• Coordinates with legal, finance, sales and technical teams on transaction management
• Participatesin lease, sale and purchase negotiations
• Supportsthe transaction lawyers in documentation and closing for aircrafacquisition, lease and sale transactions
• In charge of assisting to provide documentation to lease management team to file and update lease management system
• Prepares information for management reporting on lease function as required
• Other support duties or assignments as required

Requirement:

• Min Degree in Engineering / Finance / Accounting or related disciplines. 
• Min 5 years’ experience in aviation leasing industry or M&A advisory services
• Proficiency and relevant experience in financial modelling is an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 65135697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

We are seeking an experienced and strategic Senior Manager, import to lead and oversee the company’s import operations, ensuring efficient execution of all import activities in alignment with business objectives, project timelines, and regulatory requirements. The ideal candidate should possess more than 10 years of experience in import management with a strong foundation in Project Cargo and Trading. This role will be responsible for managing end-to-end import operations, vendor coordination, regulatory compliance, sourcing activities, and team leadership to support large-scale business operations.

Key Responsibilities:

Import Operations Management

• Lead and oversee the overall import department operations to ensure smooth and efficient execution of import activities.
• Plan, implement, and optimize import flow strategies based on vendor requirements and customer demand.
• Manage and monitor the end-to-end import process, including shipping documentation, customs clearance, logistics coordination, and delivery timelines.
• Handle and oversee import shipments

Machinery &Equipment Sourcing

• Organize and coordinate sourcing activities for machinery, equipment, and supporting spare parts required for operational and project needs.
• Collaborate closely with internal stakeholders and external suppliers to ensure timely procurement and delivery.
• Manage sourcing and procurement transactions

Regulatory Compliance& Risk Management

• Conduct research and maintain up-to-date knowledge of import regulations, customs procedures, tariffs, and trade compliance requirements.
• Provide guidance and advisory support to various departments on import-related matters.
• Collaborate with the Finance team to manage inventory controls, import costing, loans, insurance matters, and financial risk considerations.
• Handle and support import-related regulatory and operational issues

Leadership & Team Development

• Lead, mentor, and develop the import department team to strengthen operational capabilities and performance standards.
• Manage and oversee a team of subordinates.
• Drive continuous improvement initiatives, operational efficiency, and capability-building programs within the department.
• Foster a collaborative, disciplined, and high-performance working environment.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Business Administration, International Trade, Engineering, or related discipline.
• Minimum 10 years of experience in Import Management, preferably within Project Cargo, Heavy Equipment, Trading, or Manufacturing industries.
• Strong knowledge of international trade regulations, customs procedures, shipping documentation, and import compliance.
• Proven experience in managing high-volume import operations and vendor coordination.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Proficient in Microsoft Office and ERP/logistics management systems.

ABOUT YOUR ROLE:

As part of our strategic evolution to strengthen material sourcing across our performance and lifestyle brands, we are creating a dedicated Material Sourcing Manager role to support Smartwool and Icebreaker. This role is designed to unify and elevate material development efforts across these brands, ensuring alignment with business goals, brand identities, and sustainability commitments.

Reporting directly to the Director of Apparel Sourcing, the Material Manager will lead a team focused on building strong partnerships with brand material development and product creation teams. The role will drive material excellence by optimizing supplier performance, enabling innovation, and ensuring timely and compliant material delivery across all apparel categories.

KEY RESPONSIBILITIES

Cross-Brand Partnership & Alignment

• Serve as the central point of contact for material development across Smartwool and Icebreaker.
• Align seasonal material strategies with brand-specific product creation calendars and priorities.
• Facilitate cross-brand collaboration to leverage synergies and share best practices.

Supplier Relationship & Performance Management

• Own supplier relationships and performance across all three brands, using KPIs to drive quality, cost, delivery, innovation, and sustainability.
• Lead supplier negotiations and capacity planning to support seasonal and strategic needs.
• Implement corrective actions and continuous improvement plans with underperforming suppliers.

Material Development & Commercialization

• Oversee development and commercialization of materials, ensuring technical, compliance, and brand standards are met.
• Manage testing, approvals, and documentation within PLM systems.
• Support innovation and differentiation through material capabilities aligned with brand DNA.

Material Supply Optimization

• Monitor material readiness, lead times, and delivery schedules to ensure on-time availability.
• Collaborate with sourcing and planning teams to mitigate risks and optimize supply chain efficiency.
• Support supplier allocation and capacity planning across brands.

Sustainability & Innovation Leadership

• Champion the integration of sustainable and circular materials into the development pipeline.
• Stay ahead of emerging material technologies and supplier innovations to drive brand differentiation.

Team Leadership & Development

• Lead and develop a team of material developers, fostering a culture of accountability, collaboration, and continuous learning.
• Set clear goals, provide coaching and feedback, and support career development.
• Promote an inclusive and innovative team environment that reflects brand values.

WHAT WE WILL BE LOOKING FOR IN YOU:

Technical & Functional Expertise

• Material Knowledge: Deep understanding of textile construction, finishing, dyeing, and performance standards, wool related experience is preferred.
• Supplier Management: Skilled in managing global mill relationships, supplier scorecards, and performance improvement plans.
• Sustainability Expertise: Familiarity with sustainable materials, certifications (e.g., GRS, Bluesign, OekoTex), and circular design principles.

Execution & Operational Focus

• Strong project management and organizational skills.
• Ability to manage multiple development timelines and deliverables.

Collaboration & Communication

• Cross-Functional Partnership: Proven ability to work across product creation, sourcing, planning, and brand teams.
• Influence & Negotiation: Strong stakeholder management and negotiation skills with both internal teams and external suppliers.
• Communication: Clear and persuasive communicator, capable of presenting to senior leadership and external partners.

Leadership & People Management

• Team Leadership: Ability to lead, coach, and develop a team of material developers.
• Performance Management: Set clear goals, provide feedback, and manage performance effectively.
• Decision-Making: Confident in making timely, data-informed decisions under pressure, ability to deal with ambiguity.

WHAT YOU CAN EXPECT FROM US:

• Being a part of a movement that is purpose led which enables us to have a positive impact on communities around the world, it gives greater meaning to the work we do.
• Working with a team of diverse and sharp minds that work with an inclusive and global mindset because our differences are what make us stronger together.
• Providing you with the best in class work environment, well-being policies and workplace flexibility that is about helping you show up and lean into life with your whole self – emotionally, physically and socially.

STATEMENT ON DIVERSITY & INCLUSION

At VF, we foster an inclusive environment that welcomes and values the differences of our associates, customers, suppliers, and communities. VF is an equal opportunity employer. We’re committed to providing equal opportunities in employment and treating our associates and applicants without discrimination on the basis of their race, color, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status or any other legally protected factor.

Supply Chain Buyer / Program Manager — Electronics Manufacturing

We are seeking a commercially strong and execution-focused Supply Chain Buyer / Program Manager to manage procurement, supplier coordination, material readiness, cost control, and program delivery support for an electronics manufacturing operation.

This role requires a hands-on professional who can drive supplier performance, secure materials on time, manage purchasing priorities, support production requirements, and coordinate closely with internal teams to ensure customer commitments are met.

Key Responsibilities

Procurement & Buying

• Manage the purchasing process for assigned commodities, projects, or customer programs.

• Source, evaluate, and negotiate with suppliers to secure competitive pricing, reliable lead times, and suitable commercial terms.

• Issue purchase orders and follow up closely on order confirmation, delivery schedules, shortages, and supplier commitments.

• Monitor supplier performance in relation to cost, delivery, quality, responsiveness, and service level.

• Resolve purchasing issues, including price discrepancies, late deliveries, minimum order quantity constraints, and documentation gaps.

Program & Material Readiness

• Coordinate material readiness to support production schedules, customer delivery requirements, and project timelines.

• Work closely with Production, Planning, Engineering, Quality, Warehouse, Finance, and Management to resolve supply chain issues.

• Track critical parts, long-lead items, shortages, and supplier delays that may affect production or customer delivery.

• Maintain clear visibility of material status, open purchase orders, pending RFQs, supplier commitments, and delivery risks.

• Support new product introduction, engineering changes, urgent builds, and customer-driven program requirements.

Supplier Management & RFQ Control

• Lead RFQ activities, supplier quotation comparison, cost analysis, and sourcing recommendations.

• Review supplier quotations for price, currency, MOQ, lead time, payment terms, delivery terms, and validity.

• Prepare supplier comparison reports and support management decision-making.

• Maintain supplier communication records, quotation files, purchase order records, and sourcing documentation.

• Escalate supplier risks and propose recovery actions where delivery, cost, or quality issues arise.

Cost Control & Supply Chain Reporting

• Identify cost-saving opportunities through negotiation, alternative sourcing, supplier consolidation, and better purchasing controls.

• Monitor procurement spend, material cost trends, price variances, and supplier-related cost impact.

• Prepare supply chain reports covering RFQ status, PO status, shortage status, supplier performance, delivery commitments, and cost-saving progress.

• Support inventory optimisation by balancing material availability, lead time risk, excess stock, and cash flow impact.

• Drive continuous improvement in purchasing workflow, supplier follow-up discipline, and supply chain visibility.

Cross-Functional Program Coordination

• Act as the key coordination point between internal departments and suppliers for assigned programs.

• Support customer delivery commitments by ensuring supply chain issues are identified, tracked, and resolved promptly.

• Coordinate internal action plans for shortage recovery, urgent purchases, supplier escalation, and delivery prioritisation.

• Provide management with clear updates on program risks, material gaps, supplier blockers, and recommended next actions.

• Support audits, compliance checks, and ad-hoc operational requirements where needed.

Requirements

• Relevant experience in purchasing, supply chain, procurement, program coordination, or materials management.

• Experience in electronics manufacturing, contract manufacturing, engineering, cable harness, mechanical, or production environments will be an advantage.

• Strong understanding of RFQ, purchase orders, supplier negotiation, quotation comparison, lead time control, inventory planning, and supplier follow-up.

• Able to manage multiple suppliers, part numbers, purchase orders, and program priorities at the same time.

• Strong analytical ability with good cost-control, reporting, and problem-solving skills.

• Proficient in Microsoft Office, especially Excel, Word, Outlook, and procurement tracking tools.

• Experience with ERP, MRP, inventory systems, or supply chain dashboards will be an advantage.

• Good communication and negotiation skills, with the ability to work across departments and with external suppliers.

• Highly organised, detail-oriented, and able to operate under time-sensitive production or customer delivery pressure.

• Strong ownership mindset with the ability to follow through until issues are fully closed.

Preferred Attributes

• Experience handling electronic components, cables, harnesses, PCB assemblies, mechanical parts, sheet metal, or manufacturing consumables.

• Familiarity with shortage management, supplier escalation, RFQ tracking, cost-down projects, and production material planning.

• Able to prepare management-ready reports for open PO status, supplier response, material risk, and cost-saving opportunities.

• Comfortable using digital tools and AI-assisted workflows to improve RFQ processing, supplier communication, and procurement reporting.

• Able to operate as both a buyer and a program coordinator, balancing commercial control with delivery execution.

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a leading player in 3PL. Due to ongoing expansion, they are looking for a Regional Transport General Manager to support their growing legal and project teams. They are located in the (East) – easily accessible.

Responsibilities:

• Drive regional business development by expanding IL-Transport opportunities within existing customers and acquiring new accounts
• Collaborate with Country BD, KAM, and GKAM teamsto build and maintain a strong pipeline aligned with growth targets
• Support solution design and customer proposals, including cross-country coordination for regional opportunities
• Lead commercial structuring including pricing strategy, contract negotiation, and risk assessment
• Ensure governance and consistency in commercial frameworks, including review of deviations and value propositions
• Develop and manage pipeline dashboard tracking key KPIs (pipeline value, win rate, conversion rate, sales cycle)
• Monitor pipeline health and work with country teams to improve conversion and sales effectiveness
• Drive revenue growth through performance tracking, customer retention, and upsell/cross-sell opportunities
  
  Requirements:

• Min 10 years’ experience in Logistics Commercial or Business Development, with 7–8 years in regional leadership roles
• Strong expertise in transportation with proven BD and Commercial Management track record
• Willingness to travel regionally (20–30%)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng (Ashley)

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.