Total 42 Quality Assurance / Control job vacancies in Upper Coomera

Job Purpose

Improve revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report (s).
• Administer litigation/credit monitoring and screening process.
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control mat

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control  
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate to possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates who are required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Company Overview

Honsen Group is Singapore’s award-winning labelling and converting solutions provider with production facilities in Singapore, Malaysia, and China. We deliver comprehensive labelling, silkscreen printing, die-cutting, and precision punching services across diverse industries.

Job Summary

Ensure compliance with quality system regulations and ISO standards while managing quality assurance processes to maintain operational efficiency and prevent nonconformities in production.

Responsibilities

• Ensure company compliance with quality system regulations, ISO standards, and applicable federal requirements to maintain certification and operational integrity
• Implement and maintain ISO standards across all organizational levels to uphold quality management system effectiveness
• Manage changes in production areas by assessing and controlling potential adverse impacts to ensure uninterrupted operations
• Conduct regular Quality Management System (QMS) briefings to raise employee awareness and promote adherence to quality standards
• Support environmental compliance activities, including managing Environmental Declarations and RoHS document control to meet regulatory requirements
• Monitor program performance post-implementation to identify and prevent recurrence of operational issues, ensuring continuous process efficiency
• Manage nonconformities by reviewing in-process quality failures, determining disposition of nonconforming materials, and coordinating with customers and suppliers to resolve issues
• Resolve quality assurance issues by conducting Corrective and Preventive Actions Reports (CPAR) and performing root cause analysis to drive continuous improvement
• Determine critical inspection points for new projects based on customer drawings and product specifications to ensure product quality and compliance

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Position  

Join our Regulatory Reporting Quality Assurance team as a Quality Assurance Engineer where you'll play a pivotal role in ensuring the reliability and performance of our global banking operations.  

In this position, you will:  

• Lead test automation initiatives using our Selenium-based framework, directly impacting release quality and speed; 

• Collaborate with development and operations teams across Singapore and Paris HQ to maintain our high standards; 

• Contribute to our department-wide test automation chapter, sharing expertise and driving best practices; 

• Perform critical non-regression testing for application releases supporting the bank's worldwide operations;

  Main Responsibilities  

  • Perform non-regression testing on upcoming application releases to ensure quality and stability; 

  • Develop and maintain automated test scripts using Selenium-based testing framework; 

  • Collaborate with development and operations teams for efficient troubleshooting and issue resolution; 

  • Analyze test results, identify defects, and track issues through resolution; 

  • Contribute to the test automation chapter, sharing knowledge and best practices across the department; 

  • Reduce non-regression test lead times and increase test coverage through automation initiatives; 

  • Monitor and execute scheduled test jobs (daily, weekly, monthly); 

  • Maintain and improve existing testing workflows, processes, and frameworks; 

  • Prepare test reports and documentation for stakeholders;  

  May work in rotational shifts to support collaboration with Paris HQ and global operation;   
  

  Qualifications and Profile  

  The successful candidate should have:  

  • Master's or bachelor's degree in computer science/ information technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties; 

  • Minimum 3-5 years of experience as a Test Engineer, preferably in a banking or financial services environment; 

  Technical  

  • Good hands-on experience in following technologies:  

  • Test automation: Selenium, Java; 

  • Programming/Scripting: Python, Java; 

  • Version control systems: Git; 

  • CI/CD tools: Jenkins or similar;  

  • Database: SQL scripting (SQL Server or Oracle preferred);  

  • API Testing: REST API experience;  

  Nice to Have  

  • Experience with Docker, Kafka, MQSeries; 

  • Familiarity with task schedulers such as Control-M; 

  • Knowledge of observability tools (Grafana, Kibana, Prometheus); 

  • Experience with Agile and ITIL practices; 

  • Understanding of Lean management principles; 

  • Additional certifications in software testing (ISTQB) or related areas;
    

    Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. 

    When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website(https://www.sciente.com/privacy-policy). 

    Confidentiality is assured, and only shortlisted candidates will be notified for interviews. 

    EA Licence No. 07C5639 

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

We are seeking a diligent QC / Food Safety Officer to join our team. You will play a key role in ensuring the quality and safety of our products by performing inspections, maintaining proper storage standards, and supporting food safety initiatives.

Key Responsibilities:

• Inspect and receive incoming products to ensure compliance with quality standards.
• Check and approve products before delivery.
• Maintain daily CCP records (cleanliness/hygiene on the premises, cold rooms temperatures etc.).
• Monitor warehouse storage using FIFO principles and ensure proper storage conditions.
• Print production labels accurately.
• Conduct routine pest control checks and report any issues to vendors.
• Investigate food safety-related cases raised by customers.
• Suggest improvements to current systems and methods to enhance food safety standards.
• Collaborate with QA teams for documentation related to food safety systems.
• Perform any other relevant duties as assigned.

Working Days & Hours:

• Monday – Friday: 8:00am – 5:00pm
• Saturday: 8:00am – 12:00 noon

Job Requirements:

• Relevant qualification in Food Technology, Food Science, or related field preferred.
• Experience in quality control, quality assurance, or food safety operations is a plus.
• Knowledge of food safety standards and warehouse best practices.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Key Responsibilities

• Assist QA Manager in overseeing departmental operations and quality system effectiveness.
• Lead and support Corrective and Preventive Actions and Root Cause Analysis activities.
• Investigate customer complaints and prepare detailed reports.
• Drive Continuous improvement initiatives across processes and systems.
• Manage suppliers' quality issues, including coordination with international suppliers.
• Conduct audits and ensure compliance with QHSE ISO standards
• Utilize quality tools such as FMEA, 8D, SPC and Six Sigma methodologies.
• Support cross-site quality alignment, including travel to Batam facility.
• Analyze quality data and recommend corrective actions.
• Strong analytical and problem-solving skills
• Able to lead investigations and communicate findings effectively
• Willing to travel to Batam frequently

Job Summary

Responsible for Quality Assurance/Quality Control of Gradiant systems from engineering, construction, commissioning to operations phases. Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

Manage all Gradiant QA/QC activities. This role is a regional role and adhoc travels are required.

Duties and Responsibilities

In collaboration and alignment with Corporate Engineering, Construction/Project Management, Procurement:

QA/QC

• Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

• Develop, implement, communicate and maintain a quality plan (QP) ensuring the company’s quality management systems (QMS) and policies comply with quality system requirements.

• Manage and ensure that the company’s quality inspection processes & procedures are fully adhered to.

• Work with each department to create and maintain all procedures.

• Prepare and report quality metrics at the monthly management meetings.

• Organise and ensure technical staff carry out tests and checks according to QMS procedures.

• Work with all functions across the business and region to establish quality requirements from internal & external suppliers.

• Drive & lead quality audits – Internal, External & ISO.

• Ensure compliance with national and international standards (ISO) and legislation where required.

• Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.

• Manage QA/QC checks on incoming material and supplied systems, ensuring key quality documentation is provided.

• Set clear compliance objectives for the quality team and ensure that these targets are achieved.

• Agree standards and establish a clearly defined regular rhythm of quality methods for staff to follow.

• Establish & lead NCR (non-conformance report) tracking and resolution across the entire business.

• Create and lead a CI (continuous improvement) culture and program focused on eliminating defects, rework and scrap.

• Set up and maintain controls and documentation procedures with QMS updates.

• Ensure document control procedures are strictly understood and followed throughout the company.

• Identify quality-related training requirements and deliver or organise relevant training.

• Travel to other regional offices and customer sites as necessary.

PROJECT SUPPORT

• Inspect the job whenever required as per approved procedures, client’s specification, applicable code, standards & approved drawings.

• Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural, and Structural discipline interfacing the multidisciplinary processes.

• Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.

• Ensure that the construction quality is in accordance with the approved Project Quality Plan.

• Ensure quality of inspected items meet project requirement and standard.

• Co-ordinate with Notifying body for site inspection (if required) for PED approval

• Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.

• Close-out defects or non-compliance, final document compilation and submission, and get client acceptance.

• Participate in Construction & technical meetings related to Gradiant projects being executed and potential project opportunities as Gradiant’s representative.

SKILLS/EXPERIENCE/EDUCATION REQUIRED

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), (Mechanical), (Electrical) or equivalent

• Minimum 10 to 15 years of relevant working experience in EPC projects with multi discipline.

• A valid welding inspection certificate such as AWS Certified Welding Inspector or CSWIP 3.1. is preferable

• Understanding engineering drawings and specification requirements.

• Knowledgeable in QMS, Welding Inspection, Quality Assurance and Quality Control System.

• Understand piping fabrication/installation inspection and testing requirements.

• Familiar with basic conventional NDT methods.

• Computer literate and familiar in using basic Microsoft office programs.

• Excellent team player and able to work independently.

• Reliable, well-organized and detail oriented.

• Good communication and interpersonal skill

• Excellent organizational and strong verbal and written skills

• Knowledge of Health & Safety requirements

• Carry out other duties as may be assigned from time to time by your Superior.

JOB SPECIFICS

• Ability to work in a high energy, start-up-based environment.

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands.

• Curiosity and strong drive to improve status-quo while working in a semi-autonomous environment.

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

Job Responsibilities

● To perform document routing as a role of Agile Change Analyst

● Create and issue new document numbers and maintain the document number log.

● Distribution of controlled copy documents to appropriate departments.

● Retrieval of obsolete controlled copy documents from appropriate departments.

● To follow-up with the document owner on updating any expired documents.

● Any other duties as assigned.

Job Requirements:

● Diploma or NITEC Engineering or equivalent.

● Minimum 1 year experience in the manufacturing environment or in related field is preferred.

● Proficient in Microsoft Office applications (Excel, Words and PPT) and Google Suite

● Team player with excellent interpersonal and communication skills.

● Self-driven individual with positive learning attitude.

Responsibilities:

1. Developing and executing quality control plans, including inspections, testing, and monitoring procedures
2. Analysing quality data to identify trends and implement corrective actions to prevent defects
3. Collaborating with production teams to investigate and resolve quality issues in a timely manner
4. Conducting audits and assessments to ensure compliance with internal policies, industry regulations, and customer requirements
5. Providing technical support and training to production staff on quality control best practices
6. Documenting quality-related processes and maintaining detailed records
7. Continuously seeking opportunities for process improvement and quality enhancement

Requirements:

1. Bachelor's degree in Engineering, Quality Assurance, or a related field

2. Minimum 2 years of experience as a Quality Engineer or in a similar role within the manufacturing industry

3. Strong understanding of quality management principles, statistical process control, and lean manufacturing techniques

4. Proficient in using quality control tools and software, such as SPC, Lean Six Sigma, and quality management systems

5. Excellent problem-solving, analytical, and decision-making skills

6. Effective communication and collaboration abilities to work cross-functionally

7. Willing to be permanently based in Laos.