Total 52 Quality Assurance / Control job vacancies in D26 Upper Thomson, Springleaf

Job Purpose

Improve revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report (s).
• Administer litigation/credit monitoring and screening process.
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control mat

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control  
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate to possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates who are required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Job Title: Patch & ComplianceEngineer
Monthly Salary: $7,500 – $9,800 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Own the end-to-end endpoint patching lifecycle for Windows, macOS, and third-party applications
• Manage monthly Patch Tuesday cycles using SCCM and Intune
• Coordinate with application owners to validate patch compatibility before deployment
• Generate and present compliance reports to IT leadership and audit teams
• Remediate vulnerabilities identified by EDR and vulnerability scanners (Tenable, Qualys, Rapid7)
• Maintain patch exception register and risk-acceptance documentation
• Automate patch deployment and reporting using PowerShell and SQL
• Collaborate with security team to prioritize patches based on CVSS scores and threat intelligence
• Respond to zero-day vulnerabilities with emergency patching procedures
• Continuously improve patch processes to increase compliance and reduce downtime
• Track and report on SLA adherence for critical and high-severity patches
• Maintain a patch calendar and communicate upcoming patching windows to stakeholders

Job Requirements

• Diploma or Bachelor's Degree in Information Technology or related field
• Minimum 5 years of experience in patch management and vulnerability remediation
• Deep knowledge of Windows Update, WSUS, SCCM Software Updates, and Intune Update Rings
• Experience with vulnerability management platforms (Qualys, Tenable, Rapid7)
• Strong SQL query writing skills for custom reporting
• Understanding of CVSS scoring and risk-based prioritization
• Microsoft certification in endpoint management preferred
• Experience with Mac patching (Jamf or Kandji) is an advantage
• Strong documentation and communication skills
• Singaporeans and PRs are encouraged to apply.

Company Overview

Honsen Group is Singapore’s award-winning labelling and converting solutions provider with production facilities in Singapore, Malaysia, and China. We deliver comprehensive labelling, silkscreen printing, die-cutting, and precision punching services across diverse industries.

Job Summary

Ensure compliance with quality system regulations and ISO standards while managing quality assurance processes to maintain operational efficiency and prevent nonconformities in production.

Responsibilities

• Ensure company compliance with quality system regulations, ISO standards, and applicable federal requirements to maintain certification and operational integrity
• Implement and maintain ISO standards across all organizational levels to uphold quality management system effectiveness
• Manage changes in production areas by assessing and controlling potential adverse impacts to ensure uninterrupted operations
• Conduct regular Quality Management System (QMS) briefings to raise employee awareness and promote adherence to quality standards
• Support environmental compliance activities, including managing Environmental Declarations and RoHS document control to meet regulatory requirements
• Monitor program performance post-implementation to identify and prevent recurrence of operational issues, ensuring continuous process efficiency
• Manage nonconformities by reviewing in-process quality failures, determining disposition of nonconforming materials, and coordinating with customers and suppliers to resolve issues
• Resolve quality assurance issues by conducting Corrective and Preventive Actions Reports (CPAR) and performing root cause analysis to drive continuous improvement
• Determine critical inspection points for new projects based on customer drawings and product specifications to ensure product quality and compliance

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Responsibilities:

• Establish and continuously improve the company's comprehensive risk management framework by formulating risk management policies, procedures, standards, and control tools to ensure full coverage across all business processes.
• Identify, assess, and monitor credit risk, market risk, operational risk, compliance risk, and funding risk; prepare profit and loss reports, risk assessment reports, and risk alert notifications.
• Participate in risk control reviews for business projects, conduct due diligence and risk ratings on counterparties, customers, and major transactions, and provide approval recommendations.
• Monitor business execution, conduct routine risk inspections, abnormal data analysis, and risk investigations to promptly identify and issue warnings on potential issues.
• Lead the handling of risk incidents, formulate response measures, follow up on corrective actions, minimize losses, and establish post-incident review and improvement mechanisms.
• Collaborate with trading, finance, legal, operations, and other departments to integrate risk control requirements into business processes and enhance overall risk awareness among employees.
• Regularly report to management on the company's overall risk exposure, effectiveness of risk control implementation, and optimization recommendations to support business decision-making.
• Monitor changes in industry policies and regulatory requirements, and update risk management strategies in a timely manner to ensure compliant and stable business operations.
• Review the input records of physical and derivatives transactions, and verify the accuracy of valuations in the risk management system.
• Assist the finance department in managing derivative-related funding and settlement activities.

Requirements:

• 5-10 years of experience in risk management, trading risk, or commodity/LNG markets preferred.
• Strong understanding of market risk, credit risk, and derivatives.
• Proficiency in risk systems and Excel-based analysis.
• Ability to communicate effectively in Mandarin (verbal and written) is required to liaise with stakeholders at headquarters in China, where Mandarin is the primary working language.
• Experience in Chinese corporations is an advantage.

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EA Personnel Name: Rhys Goh Hui Ming

EA Personnel Registration Number: R2198664

EA License no.: 07C5771

Position  

Join our Regulatory Reporting Quality Assurance team as a Quality Assurance Engineer where you'll play a pivotal role in ensuring the reliability and performance of our global banking operations.  

In this position, you will:  

• Lead test automation initiatives using our Selenium-based framework, directly impacting release quality and speed; 

• Collaborate with development and operations teams across Singapore and Paris HQ to maintain our high standards; 

• Contribute to our department-wide test automation chapter, sharing expertise and driving best practices; 

• Perform critical non-regression testing for application releases supporting the bank's worldwide operations;

  Main Responsibilities  

  • Perform non-regression testing on upcoming application releases to ensure quality and stability; 

  • Develop and maintain automated test scripts using Selenium-based testing framework; 

  • Collaborate with development and operations teams for efficient troubleshooting and issue resolution; 

  • Analyze test results, identify defects, and track issues through resolution; 

  • Contribute to the test automation chapter, sharing knowledge and best practices across the department; 

  • Reduce non-regression test lead times and increase test coverage through automation initiatives; 

  • Monitor and execute scheduled test jobs (daily, weekly, monthly); 

  • Maintain and improve existing testing workflows, processes, and frameworks; 

  • Prepare test reports and documentation for stakeholders;  

  May work in rotational shifts to support collaboration with Paris HQ and global operation;   
  

  Qualifications and Profile  

  The successful candidate should have:  

  • Master's or bachelor's degree in computer science/ information technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties; 

  • Minimum 3-5 years of experience as a Test Engineer, preferably in a banking or financial services environment; 

  Technical  

  • Good hands-on experience in following technologies:  

  • Test automation: Selenium, Java; 

  • Programming/Scripting: Python, Java; 

  • Version control systems: Git; 

  • CI/CD tools: Jenkins or similar;  

  • Database: SQL scripting (SQL Server or Oracle preferred);  

  • API Testing: REST API experience;  

  Nice to Have  

  • Experience with Docker, Kafka, MQSeries; 

  • Familiarity with task schedulers such as Control-M; 

  • Knowledge of observability tools (Grafana, Kibana, Prometheus); 

  • Experience with Agile and ITIL practices; 

  • Understanding of Lean management principles; 

  • Additional certifications in software testing (ISTQB) or related areas;
    

    Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. 

    When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website(https://www.sciente.com/privacy-policy). 

    Confidentiality is assured, and only shortlisted candidates will be notified for interviews. 

    EA Licence No. 07C5639 

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

We are seeking a diligent QC / Food Safety Officer to join our team. You will play a key role in ensuring the quality and safety of our products by performing inspections, maintaining proper storage standards, and supporting food safety initiatives.

Key Responsibilities:

• Inspect and receive incoming products to ensure compliance with quality standards.
• Check and approve products before delivery.
• Maintain daily CCP records (cleanliness/hygiene on the premises, cold rooms temperatures etc.).
• Monitor warehouse storage using FIFO principles and ensure proper storage conditions.
• Print production labels accurately.
• Conduct routine pest control checks and report any issues to vendors.
• Investigate food safety-related cases raised by customers.
• Suggest improvements to current systems and methods to enhance food safety standards.
• Collaborate with QA teams for documentation related to food safety systems.
• Perform any other relevant duties as assigned.

Working Days & Hours:

• Monday – Friday: 8:00am – 5:00pm
• Saturday: 8:00am – 12:00 noon

Job Requirements:

• Relevant qualification in Food Technology, Food Science, or related field preferred.
• Experience in quality control, quality assurance, or food safety operations is a plus.
• Knowledge of food safety standards and warehouse best practices.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Key Responsibilities

• Assist QA Manager in overseeing departmental operations and quality system effectiveness.
• Lead and support Corrective and Preventive Actions and Root Cause Analysis activities.
• Investigate customer complaints and prepare detailed reports.
• Drive Continuous improvement initiatives across processes and systems.
• Manage suppliers' quality issues, including coordination with international suppliers.
• Conduct audits and ensure compliance with QHSE ISO standards
• Utilize quality tools such as FMEA, 8D, SPC and Six Sigma methodologies.
• Support cross-site quality alignment, including travel to Batam facility.
• Analyze quality data and recommend corrective actions.
• Strong analytical and problem-solving skills
• Able to lead investigations and communicate findings effectively
• Willing to travel to Batam frequently