Total 730 quality manager job vacancies in Quality Assurance / Control category

Our client is a global MNC that manufactures and supplies specialty coatings, treatments, and chemicals. Due to business needs, they are now recruiting a Quality Control Technician to be part of their team for ongoing transformation projects. They are located in the West.

The Quality Control Technician will be responsible for:

Supporting the company's quality control operations by conducting product testing and inspection activities to ensure products meet established quality standards and manufacturing requirements.

• Perform daily quality control testing to support manufacturing operations, incoming inspections, and recurring inspections.
• Assist in product quality investigations, including root cause analysis of customer complaints and production rejects, by reviewing records and conducting stability studies.
• Support continuous improvement initiatives and quality assurance objectives, including First-Time Right and manufacturing performance targets.
• Assist in maintaining the ISO 9001 Quality Management System through documentation control, internal audits, and adherence to good laboratory practices.
• Maintain compliance with company quality, safety, and workplace health policies and procedures.
• Carry out other duties related to quality control and laboratory operations as assigned.

Job Requirements:

• NITEC, Diploma, or an equivalent qualification in Chemistry, Chemical Technology, or a related discipline.
• Relevant experience in a quality control or laboratory environment within the chemical manufacturing industry is preferred.
• Experience operating laboratory equipment such as Gas Chromatographs (GC), Differential Scanning Calorimeters (DSC), Autotitrators, and Karl Fischer Titrators is an advantage.
• Basic computer literacy and attention to detail are advantageous.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Location: Tukang

Job Summary:

The QC Specialist will work as part of the Quality team, supporting day-to-day QC operations and maintaining accurate and detailed records of all the assigned tasks. This role involves inspecting products at various stages of the manufacturing process, including incoming raw materials, intermediates, in-process materials and finished goods. The role will also participate in investigations of nonconforming products and assist in implementing corrective actions arising from these inspections.

Roles and Responsibilities

• Perform routine QC testing of incoming raw materials, in-process materials and finished goods.
• Plan and schedule daily routine and ad hoc QC runs assigned by line manager.
• Evaluate data and generate reports, highlighting any deviations from standard operating procedures (SOPs).
• Raise nonconformances for failures observed during QCruns.
• Support troubleshooting and investigation of nonconformancesto determine root causes.
• Draft and revise QC work instructions as required.
• Support validation and stability studies for lab development and Diagnostic products, when necessary.
• Perform general laboratory support activities, including housekeeping, equipment maintenance, document archival, and inventory tracking of laboratory reagents, etc.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance with GMP requirements.
• Apply Good Documentation Practices (GDP) to all records to ensure traceability, transparency, and audit readiness.
• The tasks and responsibilities listed are essential to the role, however, reasonable accommodations may be made to support additional responsibilities based on evolving business needs.

Desired Skills and Competencies

• Degree/ Diploma in Biomedical Science, Biotechnology, Molecular Biology, Biochemistry, Life Science related courses or equivalent.
• Knowledge and hands-on experience with qPCR, including operation of qPCR machines will be an advantage.
• Proficient in using standard laboratory equipment such as pipettes, centrifuges, etc.
• Familiar with basic laboratory procedures; experience in assay-based workflows and QCtesting is an advantage.
• Able to work independently with minimal supervision, as well as collaboratively with cross-functional teams.
• Excellent organizational and time management skills.
• Demonstrate a high degree of initiative and ownership.
• Possess a positive, proactive and willing-to-learn attitude.
• Strong interpersonal and communication skills.
• Basic computer competency, including proficiency in Microsoft Office applications.
• 2-3years of relevant experience in quality control, preferably within the medical device manufacturing industry.
• Good understanding of Good Documentation Practices (GDP) and current Good Manufacturing Practices (cGMP) is preferred.

This position is based in Singapore.

We appreciate your interest in the above-mentioned position, however, only shortlisted candidates will be contacted.

Job Responsibilities:

· System Configuration: Develop and maintain LIMS/LES applications (e.g., LabWare, Biovia) to support laboratory workflows.

·Workflow Optimization: Collaborate with laboratory personnel to analyze, map, and improve business processes, translating them into digital solutions.

· Validation & Compliance: Perform system validation, execute test scripts, and maintain documentation to ensure regulatory compliance.

·User Support & Training: Provide technical support, troubleshooting, and training for laboratory staff, DS and DP on system usage.

·Instrumentation Interfacing: Configure LIMS and instrument middleware to automate data transfer.

·Management of test samples in LIMS/LES: In-process and release samples, environmental testing samples and drug substance and excipient samples

·Configure Stability sample in LIMS.

·Configure Regulatory retain sample in LIMS

·Configure Reference sample in LIMS

·Responsible for all other electronic system application, including but not limit to LIMS, EMPOWER and LES.

·Ensure all the activities in QC team performed with compliance of cGMP, data integrity and EHS requirement.

·To carry out any other tasks assigned by the reporting manager

Job Requirements:

·Bachelor degree or above in pharmacy, chemistry, biochemistry, analytical chemistry or other related discipline

·With NLT 2 years in biotech or biopharma

·Deep understanding of FDA, EMA, ICH related regulations

·A good understanding of the overall view of drug development process.

·A thorough understanding of the principles and management of cGMP compliance, and strong quality minds.

·Comprehensive knowledge in FDA, EMA,NMPA, ICH, WHO technical guideline and USP, Eur.P, ChP pharmacopoeias.

· Comprehensive knowledge in IND/IMPD,NDA and ANDA filing

Contract Duration: 12 months, subject to renewal, based on performance

Job Responsibilities:

·       Biweekly disconnecting / connecting of LN2 line change out

·       Washing of glasswares and placing back to cabinet

·       Daily calibration of Analytical balance/pH meter

·       Preparing of commonly used laboratory solutions

·       Discarding of reviewed solutions, arranging for disposal and rinse out, disposal of expired culture media and microbiological reagents (All areas)

·       Maintaining the laboratory in the audit ready state at all times on cleanliness, GMP/GDP and housekeeping 

·       Perform assignment given by laboratory manager.

·       Provide OJT to trainees whenever assigned

Job Requirements:

·       Diploma in Life Science, Process Technology, Pharmaceutical Sciences or equivalent.

·       1-2 years of experience in the pharmaceutical or medical devices industry, with experience on working in a laboratory environment preferred.

·       Candidates who do not fulfill the education background but possess laboratory experience can be accepted.

·       Fresh graduates with positive attributes will be considered.

·       Familiar with FDA/China/EU and ICHGMP requirements

·       Familiar with sterile pharmaceutical production and quality system

·       Basic laboratory skills such as pipetting, glassware management and laboratory safety

·       Understanding of the drug development process preferred

·       In-depth knowledge of cGMP and compliance principles and a strong quality-focused mindset

·       Good communication and coordination skills

·       Good computer skills and using Microsoft software, Eg: excel, project

·       Strong attention to detail and ability to troubleshoot experimental challenges

·       Ability to work independently and aspart of collaborative team

·       Effective interpersonal skills at all internal and external levels

·       Excellent attention to details

·       Good time management and project management skills

Contract Duration: 12 months, subject to renewal, based on performance.

This position is focused on the development and performance of our components, materials, and special process suppliers. You will develop and maintain quality methodologies and procedures relating to the supplier quality function. Providing quality engineering support within a dynamic and fast-paced new product development and production manufacturing environment you will ensure the success of our key suppliers as we continue to grow our business.

Responsibilities

• Leads all efforts focused on supplier quality performance within Ichor Supply Chain.
• Drive investigation, resolution and prevention of supplier product and process nonconformances.     
• Identify and implement effective supplier process control systems to support the development, qualification, and on-going manufacturing of products to meet specified requirements.       
• Assist in the implementation of process controls, and CAPA systems designed to meet or exceed internal and external requirements.     
• Communicates quality issues and overall performance levels with suppliers.
• Support completion and maintenance of risk analysis with suppliers
• Support design engineering in the completion of product verification and validation within the Ichor supply chain.
• Owns supplier quality function metrics and communications supplier performance Internally 
• Support all assigned initiatives as identified by management in the improvement of Ichor Supply Chain.

Requirements

• BS degree in Engineering or Technical Field; or at least 5 years in a Quality Engineering capacity in a manufacturing environment.      
• Hard goods manufacturing experience with emphasis in electro-mechanical assembly and Machining/Metal Fab industries
• Knowledge of common quality tools/methodologies.
• Proven effective communication and interpersonal skills Advanced computer skills, including statistical/data analysis and report writing.

Job Responsibilities:

•            To support laboratory operations(not limited to) e.g., filing/archival, receipt of media, autoclaving of consumables

•            To support LIMS/LES coordinator roles

•            To perform check for documentation completeness for basic instruments, equipment or testing/calibrations

•            To perform cleaning and disinfection of laboratory instruments, controlled temperature units and equipment

•            To perform, preventative maintenance of laboratory instruments/equipment

•            To manage microbiological inventory required for sampling and testing

•            To ensure adherence to ALCOA principles for managing laboratory data

•            To adhere to site/job role training plan, and maintain individual training records

•            To support continuous improvement initiatives

•            To maintain laboratory housekeeping using 5S approach

•            Ensure timely escalation of investigations accidents, near misses and breaches of policies

•            To carry out tasks required by the reporting Manager

Job Requirements:

·       Diploma in Life Science, Process Technology, Pharmaceutical Sciences or equivalent.

·       1-2 years of experience in the pharmaceutical or medical devices industry, with experience on working in a laboratory environment preferred.

·       Candidates who do not fulfill the education background but possess laboratory experience can be accepted.

·       Fresh graduates with positive attributes will be considered.

·       Possess basic laboratory skills such as pipetting, glassware management and laboratory safety.

·       Have GMP manufacturing knowledge.

·       Basic proficiencies in digital literacies such as Microsoft Word, Excel, PowerPoint

·       Ability to work independently and follow critical timelines

·       Ability to adapt to a changing work environment

·       Effective interpersonal skills at all internal and external levels

·       Excellent attention to details

·       Good time management and project management skills

Contract Duration: 12 months, subject to renewal based on performance.

• Ensure consistent execution of quality inspection and testing activities while driving quality compliance, defect prevention, and continuous improvement through data-driven analysis and effective team supervision.
• Execute and supervise testing, inspection, and quality verification activities to ensure compliance with customer and operational requirements.
• Analyse quality data, defect trends, and performance metrics to identify improvement opportunities and drive corrective actions.

• Collaborate with Operations, Engineering, and customers to resolve quality-related issues and improve process performance.
• Lead root cause analysis investigations and support the implementation of corrective and preventive actions (CAPA).
• Maintain accurate quality records, reports, audit documentation, and product traceability.
• Conduct SOP, work instruction (WI), line setup, and qualification training to ensure operational compliance and capability.
• Support quality escalations, containment activities, and customer quality requirements.
• Monitor adherence to quality standards, procedures, and documentation requirements.

Requirements

• Diploma or Degree in Engineering, Quality Management, Supply Chain, or a related discipline.
• Approximately 5 years of experience in quality assurance, quality control, testing, inspection, or manufacturing operations.
• Strong knowledge of quality systems, inspection methodologies, and root cause analysis techniques.
• Strong communication, stakeholder management, and team supervision skills.
• Strong analytical skills with experience in quality reporting, data analysis, and performance monitoring.
• Proficiency in Microsoft Excel and quality reporting tools; experience with dashboards and data visualisation tools will be an advantage.
• Good understanding of SOPs, work instructions, audits, and quality documentation requirements.
• Work Location :Greenwich
• Salary Range $3,300 - $4,300
• Working Hours Mon – Fri, 0800 – 1745

JOB ID: GT/CARDSV0008

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

Position  

Join our Regulatory Reporting Quality Assurance team as a Quality Assurance Engineer where you'll play a pivotal role in ensuring the reliability and performance of our global banking operations.  

In this position, you will:  

• Lead test automation initiatives using our Selenium-based framework, directly impacting release quality and speed; 

• Collaborate with development and operations teams across Singapore and Paris HQ to maintain our high standards; 

• Contribute to our department-wide test automation chapter, sharing expertise and driving best practices; 

• Perform critical non-regression testing for application releases supporting the bank's worldwide operations;

  Main Responsibilities  

  • Perform non-regression testing on upcoming application releases to ensure quality and stability; 

  • Develop and maintain automated test scripts using Selenium-based testing framework; 

  • Collaborate with development and operations teams for efficient troubleshooting and issue resolution; 

  • Analyze test results, identify defects, and track issues through resolution; 

  • Contribute to the test automation chapter, sharing knowledge and best practices across the department; 

  • Reduce non-regression test lead times and increase test coverage through automation initiatives; 

  • Monitor and execute scheduled test jobs (daily, weekly, monthly); 

  • Maintain and improve existing testing workflows, processes, and frameworks; 

  • Prepare test reports and documentation for stakeholders;  

  May work in rotational shifts to support collaboration with Paris HQ and global operation;   
  

  Qualifications and Profile  

  The successful candidate should have:  

  • Master's or bachelor's degree in computer science/ information technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties; 

  • Minimum 3-5 years of experience as a Test Engineer, preferably in a banking or financial services environment; 

  Technical  

  • Good hands-on experience in following technologies:  

  • Test automation: Selenium, Java; 

  • Programming/Scripting: Python, Java; 

  • Version control systems: Git; 

  • CI/CD tools: Jenkins or similar;  

  • Database: SQL scripting (SQL Server or Oracle preferred);  

  • API Testing: REST API experience;  

  Nice to Have  

  • Experience with Docker, Kafka, MQSeries; 

  • Familiarity with task schedulers such as Control-M; 

  • Knowledge of observability tools (Grafana, Kibana, Prometheus); 

  • Experience with Agile and ITIL practices; 

  • Understanding of Lean management principles; 

  • Additional certifications in software testing (ISTQB) or related areas;
    

    Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. 

    When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website(https://www.sciente.com/privacy-policy). 

    Confidentiality is assured, and only shortlisted candidates will be notified for interviews. 

    EA Licence No. 07C5639 

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

As a Murex Test Lead (Manager), you will lead quality assurance and testing delivery for large-scale Murex programs within complex capital markets environments. You will be responsible for defining test strategy, leading teams, and ensuring high-quality outcomes that meet business, regulatory, and operational expectations.

Key Responsibilities

· Define and own the overall test strategy, governance model, and delivery approach for Murex programs

· Lead end-to-end testing across system integration, UAT, regression, performance, and cutover phases

· Manage and mentor test leads and analysts to ensure consistent standards and delivery quality

· Partner closely with business stakeholders, developers, and vendors to validate requirements and resolve defects

· Oversee defect management, prioritization, and resolution across multiple workstreams

· Provide clear testing status, metrics, and risk assessments to program and client leadership

· Ensure testing activities comply with regulatory, risk, and control requirements in banking environments

Required Qualifications

· Bachelor’s degree in Information Technology, Finance, Engineering, or a related field

· Minimum 8–12 years of experience in testing within banking or capital markets environments

· At least 5 years of hands-on experience with Murex (MX.3), covering trade lifecycle, risk, and reporting modules

· Proven experience leading testing teams on large-scale Murex implementations, upgrades, or transformation programs

· Strong understanding of financial products such as FX, interest rate derivatives, equities, or credit products

· Demonstrated experience in test management, defect tracking, reporting, and stakeholder communication

· Strong leadership, problem-solving, and client-facing communication skills

Preferred Qualifications (Optional)

· Experience with Murex upgrades, migrations, or regulatory-driven initiatives

· Exposure to test automation frameworks or performance testing tools

· Experience working with global banking or financial services clients

• Ensure adherence to quality standards, regulations, and compliance with government, aviation authorities, and customer requirements.
• Liaise with customers, vendors, and suppliers to address non-conformances, conduct root cause analysis, and implement corrective actions.
• Conduct internal audits to assess the quality system, products, and processes (ISO9001, AS9100, NADCAP).
• Review and update quality procedures and control guidelines regularly.

Requirements:

• Degree in Mechanical, Aeronautical Engineering or equivalent.
• At least 5 years of experience with ISO9001/AS9100 QMS and NADCAP standards.
• Strong knowledge in fishbone diagrams, FMEA, and 5-whys analysis.
• Capable of reading and interpreting technical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

[Job Order ID:1391863]

Responsibilities:

• Lead and manage patient safety and quality (PSQ) initiatives to reduce risks and improve care outcomes.
• Collaborate with clinical domain experts and industry partners to design and implement improvement projects.
• Facilitate communities of practice, networks, and large-scale knowledge sharing on PSQ best practices.
• Guide project teams to analyse current processes, define goals, establish measurement indicators, and sustain improvements.
• Design, deliver, and evaluate education and training programmes on quality and improvement methodologies.
• Publish and share PSQ best practices through appropriate platforms and publications.
• Manage the cluster improvement portal, including project registrations and selection of improvement ideas.
• Prepare PSQ-related proposals for funding applications.
• Conduct literature reviews, environmental scanning, and trend analysis to identify insights and growth opportunities.

Requirements:

• Relevant Postgraduate Master’s degree with at least 3 years of relevant experience and demonstrated competency, or a relevant Bachelor’s degree with at least 5 years of relevant experience and demonstrated competency.
• Proven track record in patient safety and quality initiatives and project management.
• Strong quality and process improvement expertise, with solid analytical, organisational, and problem-solving skills.
• Experience in data management and statistical analysis.
• Strong interpersonal and communication skills with the ability to work effectively in teams and across disciplines.
• Demonstrated commitment to patient safety, quality standards, continuous improvement, and innovation.

We regret that only shortlistedcandidates will be notified. However, rest assured that all applications willbe updated to our resume bank for future opportunities.

Please kindly refer to thePrivacy Policy of Good Job Creations for your reference:https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus kooJunJie

EA Personnel Registration Number:R26160924

EA License No.: 07C5771

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.

The Senior Product Quality Engineer (Sr. PQE) is responsible for leading Ongoing Reliability Testing (ORT) programs and ensuring long-term quality and reliability performance of our products across design, manufacturing, and field deployment. This role drives best-in-class reliability monitoring, stress testing, and continuous improvement to meet international standards and customer requirements.

The Sr. PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality teams to prevent defects, proactively identify reliability risks, and drive robust product quality throughout the product lifecycle

Key Responsibilities

• Lead and optimize Ongoing Reliability Testing (ORT) strategies and programs for production products, including sample selection, test setup, acceleration models, and data analysis.
• Define, implement, and continuously improve ORT plans and suitable stress tests tailored to specific product applications and use conditions.
• Attend key milestone meetings (from design kick-off through production transfer) with a strong emphasis on long-term reliability risks and ORT requirements.
• Perform and review product qualifications (new products, second source, material/design/process changes) while ensuring seamless integration with ORT programs.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, AEC, etc.).
• Communicate ORT plans, results, and reliability data with internal stakeholders and customers (Silicon, Package, and Board Level).
• Participate in and lead risk assessments (e.g., DFMEA, PFMEA) with a focus on long-term reliability; ensure mitigation actions are implemented, validated, and monitored via ORT.
• Review qualification and ORT test results, assess risks, and provide quality approval for production release or change management.
• Generate and publish high-quality qualification and ongoing reliability reports with clear risk assessments and recommendations.
• Lead failure analysis for ORT and qualification failures using advanced electrical, mechanical, and materials analysis techniques; drive root cause identification and corrective actions.
• Define and implement reliability enhancement measures jointly with cross-functional teams to achieve high product robustness.
• Proactively highlight potential criticalities, reliability risks, and early warning signals from ORT data.
• Ensure lessons learned from reliability issues and ORT findings are systematically fed back into design, process, and manufacturing improvements.
• Support or lead continuous improvement initiatives related to reliability monitoring and ORT efficiency.