Total 268 process improvement manager job vacancies in Quality Assurance / Control category

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

Tasks & responsibilities:

• Candidate must be able to provide solution for QAQC matter and drive the result.
• Responsible for the supervision and monitoring of construction works in accordance with the contracts and construction drawings especially in respect of specifications, quality and time of completion.
• Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction and interfacing of the multidisciplinary processes
• Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.
• Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes.
• To ensure that all materials delivered to site are conform to the approved specifications and the project's inspection test plan.
• To regularly report to relevant superiors on the progress of the works and the problem areas encountered especially in respect defective, outstanding or non-confirming works or delayed works.
• Upon completion of work, to carry out final inspections and handovers including ensuring that all as built drawings are prepared and a copy kept with relevant superiors prior to issuance of certificate of practical completion.
• To control all relevant project documents and data, prepare reports on progress, site activities and all other related matters.
• All other duties as and when assigned from time to time by the superior / management.

 Qualifications & experience:

• At least 3 years working experience in the related field required for this position.
• Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering or relevant discipline
• Candidate fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
• Working experience in industrial projects is an advantage. 
• Candidate must be able to work in Penang on 6 working day basis weekly.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal development opportunities

任務與職責：

• 候選人必須能夠為品質保證/品質控制問題提供解決方案並推動結果達成。
• 負責依照合約和施工圖監督和監控施工工程，尤其是在規格、品質和完工時間方面。
• 對每項活動的品質和工藝負責，精通工程建設的各個方面以及多學科流程的銜接。
• 負責整個專案的品質保證/品質控製文件，包括證書、校準、測試結果、檢驗請求、不合格報告和現場指示/觀察、交付的永久性材料以及其他重要的品質保證/品質控製文件。
• 制定並確定所有程序的檢驗和測試標準，監督所有測試方法，並保持所有流程的高品質標準。
• 確保運抵現場的所有材料均符合核准的規格和項目的檢驗測試計畫。
• 定期向上級報告工程進度和遇到的問題，特別是有缺陷、未完成或不合格的工程或延誤的工程。
• 工程竣工後，進行最終檢查和交接，包括確保所有竣工圖紙均已準備就緒，並在頒發竣工驗收證書之前將副本提交給相關上級。
• 負責管理所有相關的專案文件和數據，並編制進度報告、現場活動報告以及所有其他相關事項報告。
• 上級/管理階層不時指派的其他所有職責。

資格和經驗：

• 應徵此職位至少需要3年相關領域的工作經驗。
• 應徵者須持有至少工程或相關專業的專業證照、文憑/高級文憑/高等文憑/研究生文憑、學士學位/研究生文憑/專業學位。
• 優先考慮普通話流利的候選人，因為該職位需要候選人與講普通話的客戶打交道。
• 有工業專案工作經驗者優先考慮。
• 應徵者必須能夠在檳城每週工作 6 天。

福利待遇

• 定期團隊活動
• 醫療保險
• 個人發展機會

Position Overview

Responsible for leading the Quality Assurance function to ensure all products meet customer, regulatory, and internal quality standards. Oversees quality systems, compliance, and continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain Quality Management System (QMS)
• Ensure compliance with ISO & IATF standards and regulatory requirements
• Lead internal and external audits, including customer audits
• Handle customer complaints and implement corrective & preventive actions (8D)
• Monitor quality performance (KPIs) and drive continuous improvement
• Manage incoming, in-process, and final inspection activities
• Work closely with production, engineering, and suppliers to resolve quality issues
• Lead and train QA/QC team members
• Oversee documentation control and quality records
• Support new product development and process validation

Job Requirements

• Bachelor’s Degree in Engineering / Quality Management or related field
• Minimum 3–5 years experience in QA/QC, with at least 2 years in managerial role
• Experience in manufacturing environment (preferably metal, fasteners, or machining industry)
• Strong knowledge of ISO 9001 & IATF16949 and quality tools (e.g., 7 QC tools, FMEA, SPC)
• Experience in handling audits and customer complaints
• Good leadership, problem-solving, and decision-making skills
• Strong communication and interpersonal skills
• Familiar with continuous improvement methodologies (e.g., Lean, Six Sigma) is an added advantage
• Good at Excel and Power point skills

Perks & Benefits

• Open culture
• Personal development opportunities
• 5 working days

Key Competencies

• Leadership & team management
• Analytical thinking
• Risk-based thinking
• Continuous improvement mindset

Apply online or email the resume to : purchase@geenscrew.com or whatsapp to Joanne (012-6372688)

職位概述

負責領導品質保證工作，確保所有產品符合客戶、監管機構和內部品質標準。監督品質系統、合規性和持續改進計畫。

主要職責

• 開發、實施及維護品質管理系統（QMS）
• 確保符合 ISO 和 IATF 標準及監管要求
• 主導內部和外部審計，包括客戶審計
• 處理客戶投訴並實施糾正和預防措施（8D）
• 監控品質績效（KPI）並推動持續改進
• 管理來料檢驗、流程檢驗和最終檢驗活動
• 與生產、工程和供應商緊密合作，解決品質問題。
• 領導和培訓品質保證/品質控制團隊成員
• 監督文件控制和品質記錄
• 支援新產品開發和製程驗證

職位要求

• 工程/品質管理或相關領域的學士學位
• 至少3-5年品質保證/品質控制經驗，其中至少2年管理經驗
• 具備製造業環境經驗（最好是金屬、緊固件或機械加工產業）
• 精通 ISO 9001 和 IATF16949 標準以及品質工具（例如，7 種品質控制工具、FMEA、SPC）
• 具備處理審計和客戶投訴的經驗
• 良好的領導能力、問題解決能力與決策能力
• 較強的溝通及人際溝通能力
• 熟悉持續改善方法（例如精實生產、六西格瑪）者優先考慮。
• 精通Excel和PowerPoint技能

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天

關鍵能力

• 領導力與團隊管理
• 分析思維
• 基於風險的思維
• 持續改進的心態

請在線申請或將簡歷發送至： purchase@geenscrew.com或透過 WhatsApp 聯繫 Joanne (012-6372688)

Job Summary

We are looking for a Process Control System Engineer to develop and support advanced process control, automation, and AI/ML-driven solutions that enhance manufacturing performance, productivity, and operational efficiency in a high-volume production environment.

Mandatory Skill-set

• Must have Strong programming proficiency in Python;
• Hands-on experience with SQL databases for data querying, analysis, and management;
• Understanding of manufacturing processes, process control systems, and engineering principles;
• Must have experience in workflow automation, data-driven solutions, and system integration;
• Strong analytical, problem-solving, and data interpretation skills;
• Good communication skills with the ability to work independently and collaborate with cross-functional teams;

Desired Skill-set

• Exposure to AI/ML model development and deployment;
• Experience with DevOps practices, CI/CD pipelines, Git, and automated testing;
• Knowledge of containerized services and production software maintenance;
• Semiconductor manufacturing or high-volume manufacturing industry experience is preferred;

Responsibilities

• Develop and implement advanced process control, automation, and AI/ML solutions to improve manufacturing performance and productivity;
• Design and integrate data collection systems, process control workflows, and engineering solutions using Python and SQL-based technologies;
• Build, deploy, and maintain AI/ML models and operational dashboards to support manufacturing operations;
• Implement DevOps best practices, CI/CD pipelines, and version control for reliable software deployment and maintenance;
• Analyze manufacturing data, identify improvement opportunities, and drive data-driven decision-making initiatives;
• Collaborate with engineering, IT, and global teams to ensure scalable, integrated, and sustainable solutions across manufacturing sites.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Position Summary

QA Engineer (Process Quality Control) is responsible to develop & deploy inspection procedures to ensure conformance of material to be released. Candidates with experience in semiconductor manufacturing environment are encouraged to apply for this position.

Key Responsibilities:

• Responsible for backend semiconductor packaging processes which ball drop, bumping, singulation, back grind and mounting.
• Effectively providing engineering support in order to meet production output, product quality, efficiency, productivity, yield, cycle time and safety requirements.
• Responsible to analyse the process data and identify improvement actions and work on the improvement.
• Drive permanent solutions to resolve chronic process and quality issues.
• Responsible to evaluate new product/material/process during the pilot run and ensure process readiness.
• Responsible for the relevance of the Work Instructions, Control Plan, FMEA & Process Control documents.
• Responsible to prepare the line for internal & external audits and the follow-up actions.
• Any other ad-hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Materials, Chemical, or related field).
• Prior experience in semiconductor packaging processes (ball drop, bumping, singulation, back grind, mounting) would be advantageous.
• Experience in process engineering, yield improvement, and quality control.
• Proficiency in data analysis and statistical process control (SPC).
• Familiarity with Failure Mode and Effects Analysis (FMEA), Control Plan, and Process Control documentation.
• Hands-on experience with new product/material/process evaluations.
• Ability to work in a fast-paced manufacturing environment.

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist in preparing, organising, and maintaining audit-ready documentation
• Support the development and updating of Standard Operating Procedures (SOPs)
• Ensure business processes are clearly documented, structured, and consistently maintained
• Identify gaps, missing records, or inconsistencies in documentation
• Coordinate with internal teams to gather required supporting evidence and information
• Maintain proper version control and accuracy of all process documentation
• Support internal audit preparation activities and documentation checks
• Help standardise templates and documentation formats across teams
• Convert unstructured workflows into clear, step-by-step process documents
  

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Strong analytical thinking and ability to work with structured information
• High attention to detail and accuracy in documentation
• Ability to work independently under pressure and meet tight deadlines
• Strong organisational and time management skills
• Excellent written communication skills
• Comfortable handling large volumes of information and documentation
• Ability to stay consistent with repetitive but critical documentation work
• Proactive mindset with strong problem-solving ability

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Title: In-Process QC Checker (East / AWS + VB)
Job Location: East
Job Hours: 5 days, 8.30am to 6pm

The Opportunity:

• Our client is an established supplements and manufacturing organization that provides an extensive range of products and services to both local and global companies within the health & wellness sector
• Suitable for candidates with production, inspection or QC-checking experience
• Opportunity to learn quality control procedures in a GMP /HACCP factory setting
• Good fit for candidates who are careful, responsible and comfortable with routine checks

Job Responsibilities:

• Perform in-process quality checks during production
• Check product appearance, weight, quantity, sealing, labelling and packaging condition
• Conduct routine inspection based on production schedule and QC requirements
• Record inspection results accurately in QC checklists or production records
• Identify and report defects, abnormalities or non-conforming products to supervisor
• Ensure products are checked according to SOPs and quality standards
• Assist in basic sampling of products or materials when required
• Monitor cleanliness and hygiene practices at the production area
• Support basic finished product checks before packing or release
• Work closely with production operators and supervisors on quality-related matters
• Maintain cleanliness of QC checking area and tools
• Follow GMP, HACCP, hygiene and workplace safety requirements

Job Requirements:

• ITE Nitec / Diploma in any discipline
• No specific food science or pharmaceutical qualification required
• Prior experience in QC checking, production inspection, manufacturing or factory work will be an advantage
• Candidates without QC experience but with good attitude and willingness to learn may be considered

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

Job Title: In-Process QC Checker (East / AWS + VB)
Job Location: East
Job Hours: 5 days, 8.30am to 6pm

The Opportunity:

• Our client is an established supplements and manufacturing organization that provides an extensive range of products and services to both local and global companies within the health & wellness sector
• Suitable for candidates with production, inspection or QC-checking experience
• Opportunity to learn quality control procedures in a GMP /HACCP factory setting
• Good fit for candidates who are careful, responsible and comfortable with routine checks

Job Responsibilities:

• Perform in-process quality checks during production
• Check product appearance, weight, quantity, sealing, labelling and packaging condition
• Conduct routine inspection based on production schedule and QC requirements
• Record inspection results accurately in QC checklists or production records
• Identify and report defects, abnormalities or non-conforming products to supervisor
• Ensure products are checked according to SOPs and quality standards
• Assist in basic sampling of products or materials when required
• Monitor cleanliness and hygiene practices at the production area
• Support basic finished product checks before packing or release
• Work closely with production operators and supervisors on quality-related matters
• Maintain cleanliness of QC checking area and tools
• Follow GMP, HACCP, hygiene and workplace safety requirements

Job Requirements:

• ITE Nitec / Diploma in any discipline
• No specific food science or pharmaceutical qualification required
• Prior experience in QC checking, production inspection, manufacturing or factory work will be an advantage
• Candidates without QC experience but with good attitude and willingness to learn may be considered

Please submit your updated resume in Word format by clicking the “Apply Now” button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

Job Title: Quality Assurance (QA) Manager

Industry: Precision Engineering / Manufacturing

Employment Type: Permanent, Full-Time

Work Location: Woodlands

Role Overview

We are seeking a highly experienced Quality Assurance Manager to lead the quality function and strengthen the organization’s quality management framework. This role is responsible for ensuring product excellence, regulatory compliance, and continuous improvement across manufacturing operations. The successful candidate will oversee quality systems, drive operational discipline, and support a culture of high performance.

Key Responsibilities

Quality System Management

• Lead the Quality Department and maintain a robust quality management system.
• Serve as the primary point of contact for all quality-related matters with internal and external stakeholders.

ISO & Compliance

• Maintain and continuously improve the ISO 9001 quality management system.
• Ensure compliance with relevant quality and regulatory standards.

Process & Operational Excellence

• Develop, implement, and monitor QA/QC procedures to ensure product and process quality.
• Oversee and enforce 5S and other workplace quality standards.
• Identify quality issues and coordinate corrective actions with production teams, suppliers, and subcontractors.

Continuous Improvement & Reporting

• Collect and analyze quality data to identify trends and improvement opportunities.
• Prepare quality reports and maintain documentation for audits and reviews.

Team Leadership

• Train, supervise, and motivate QA/QC personnel.
• Ensure consistent application of quality standards and effective inspection and packing processes.

Qualifications & Skills

• Proven experience in quality management in a manufacturing or precision engineering environment.
• Strong knowledge of ISO 9001 and quality management systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to review data, identify trends, and drive process improvements.
• Strong leadership capabilities with experience managing QC teams.
• Effective communication and stakeholder-management skills.
• Familiar with multipoint cutter, miller, grinding wheel and EDM machines

Key Skills

• ISO 9001 & Quality Management Systems
• Process Optimization
• Stakeholder Engagement & Compliance
• Data-Driven Improvement
• 5S & Workplace Organization
• Documentation & Audit Readiness
• Team Leadership & Training

Role Details

• Position Level: Manager
• Minimum Experience: 5 years in quality management
• Work Arrangement: On-site (no flexible work option)

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About the Role 

We are an established, globally active management consulting firm supporting leading financial services and insurance clients across strategy, operations, and technology delivery. As part of our testing practice, we are looking for an experienced UAT Test Manager to lead end-to-end user acceptance testing (UAT) initiatives for banking transformation and technology projects. 

Responsibilities: 

- Lead and manage end-to-end UAT activities across projects in the banking and financial services domain. 

- Define UAT strategy, test plans, timelines, and governance frameworks aligned with business objectives. 

- Collaborate closely with business stakeholders, SMEs, and technology teams to ensure test readiness. 

- Drive test case design, execution, defect management, and reporting of UAT progress. 

- Facilitate UAT workshops, walkthroughs, and stakeholder sign-offs. 

- Ensure traceability between business requirements and test scenarios. 

- Manage risks, issues, and dependencies related to UAT execution. 

- Provide regular reporting to senior stakeholders and project leadership. 

Requirements: 

- Bachelor’s degree in Business, IT, Engineering, or related discipline. 

- 5+ years of experience in UAT/testing within banking, financial services, or consulting environments. 
- Experience in Equity Trading or Secured/Unsecured loans
- Experience in Avaloq is a definite advantage

- Strong knowledge of UAT methodologies, tools, and best practices. 

- Experience in managing stakeholders and leading cross-functional teams. 

- Familiarity with core banking systems, digital banking, or insurance systems is an advantage. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to manage multiple projects in a fast-paced environment. 

Why Join Us: 

- Opportunity to work on high-impact transformation programs 

- Collaborative and fast-paced consulting environment 

- Professional development and leadership opportunities 

Company's Profile
Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Responsibilities

• Review quality plans, inspection and test plans, and project quality procedures.
• Improve operational processes affecting project quality.
• Coordinate with suppliers, vendors, and internal teams on quality matters.
• Review welding procedures, qualifications, and technical documents.
• Conduct staged inspections for fabrication and installation works.
• Witness non-destructive testing activities, including Ultrasonic testing and magnetic particle testing.
• Ensure compliance with quality, safety, and health requirements.
• Lead QA/QC staff and maintain required quality records.

Requirements

• Diploma or Degree in Mechanical Engineering or equivalent.
• Certified Welding Inspector qualification, such as CWI, AWS QC-1, or CSWIP 3.1.
• Minimum 5 years of QA/QC experience, preferably in fabrication, construction, or engineering projects.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines