The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Partner Leader to lead our ProServe Partner Business. You'll drive transformative outcomes for AWS customers through the ProServe Partner network, through: (1) focusing on AI and Agentic customer transformations, (2) driving intentional go-to-market with ProServe Partners, (3) ensuring secure, high-quality delivery through ProServe Partners, and (4) being a trusted advisor who collaborates with ProServe sales and delivery teams to ensure sellers are working backwards from our partners, customers and proposing solutions that optimize the delivery of customer business outcomes.
The Partner Leader will support partner, and customer relationship management while enabling sellers to lead partner inclusive sales activity ensuring customer satisfaction for a defined set of partners and customers.
Your experience gained within the technology and services industry (and partner ecosystem), will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem-solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT).
The AWS Partner Professional Services organization is a global team of experts that help our partners and customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced ProServe Partner Professional Services Sales Leader, you will be responsible for:
- Leading and developing high-performing Partners
- Developing and supporting execution of partner involved sales strategies to meet team targets and drive revenue growth
- Managing partner relationships, ensuring high satisfaction and identifying new opportunities
- Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
- Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic qualifications
- 5+ years of cloud architecture and solution implementation experience
Preferred qualifications
- Experience delivering complex, data-driven recommendations to senior leaders
- Knowledge of AWS or cloud technologies
- Experience working with and influencing senior level stakeholders
- 7+ years of work in partner management within e-commerce or technology sectors experience
