Executive

The Executive will support CSPO's day-to-day administrative and operational functions, working with the Executive Director, Head of Accreditation and Standards, and Head of Operations &Outreach to ensure the smooth running of CSPO's activities and operations.

Roles and Responsibilities

• Provide administrative and secretariat support to the CSPO, including the scheduling and coordination of meetings, preparation of agendas, and recording of minutes.
• Provide logistical and administrative support for meetings and activities.
• Manage correspondences, filing, and documentation in an organised and systematic manner
• Assist in the preparation of reports, presentations, and other documents as required by the Executive Director and Heads.
• Support the Executive Director and Heads in any other administrative duties.

Qualifications and Requirements
*Only Singaporean/PR should apply

Education

• Relevant qualification(s) in business administration, management, or a related field

Experience

• Minimum 3 years of relevant working experience in office administration or secretariat support.
• Experience supporting a small team or office environment would be an advantage.
• Prior experience in a government-related or professional body setting would be an advantage.

Skills and Competencies

• Proficient in Microsoft Office applications.
• Good written and verbal communication skills
• Well-organised, meticulous, and detail-oriented
• Able to manage multiple tasks and priorities effectively

Personal Attributes

• Collaborative and able to work effectively in a small team environment.
• Self-motivated and able to work independently with minimal supervision.
• Results oriented and able to work under pressure and tight timelines.
• High level of integrity and professionalism.

Additional Information

Cyber Security Professional Office (CSPO)

• Led by an Executive Director and three full-time staff, the CSPO will operationalise and administer the professional accreditation framework, with functions including strategy and planning, operations, partnerships, outreach, accreditation and standards.

Cyber Security Professional Panel (CSPP)

• The CSPP will oversee the CSPO, the accreditation process, and provide industry-relevant guidance for developing standards. Panel members are practitioner leaders from government, industry, and academia.

Expert Committees

• Support the CSPO and CSPP for specific cybersecurity specialisations (e.g. defining baseline standards for VAPT). Committee members are leading subject matter experts and may be drawn from industry and cybersecurity professional bodies.

Requirements

• Degree in Banking, Finance, Business, Accounting, Economics, or a related discipline. Equivalent qualifications and relevant experience will also be considered.
• Sound knowledge of international trade finance rules and practices, including UCP, ISBP, URC, ISP, and URDG.
• Minimum 7 years of relevant trade operations experience covering import and export trade finance products.
• Demonstrated ability to process trade finance transactions accurately and within established service levels.
• Experience in reviewing trade documentation and identifying documentary discrepancies in accordance with applicable regulations and industry standards.
• Ability to work effectively both independently and collaboratively within a team environment.
• For the Assistant Vice President role, experience in supervising, coaching, or guiding team members is preferred.
• Candidates with less relevant experience may be considered for the Senior Analyst position.
• Strong analytical, problem-solving, and risk management skills.
• Good written and verbal communication skills, with the ability to engage effectively with internal and external stakeholders.
• Ability to manage multiple priorities and perform effectively in a dynamic operational environment.
• Proficiency in trade processing systems and Microsoft Office applications is an advantage.
• Commitment to compliance, operational excellence, and continuous process improvement.

Key Responsibilities

Communications & Content

• Prepare and format PowerPoint presentations and internal communication materials

• Update intranet content (Wealth Release Hub) using basic CMS/HTML editing

• Support email communications (EDMs), including drafting, formatting, and simple graphics

• Proofread materials for clarity, grammar, and compliance with internal standards

Administrative Support

• Manage calendars, schedule meetings, and coordinate logistics for senior managers

• Organize meeting setups, materials, and stakeholder coordination across teams

• Support documentation, agendas, minutes, and tracking of action items

Finance & Operations

• Process invoices and expenses, including purchase requests and payment tracking

• Maintain budget and expense trackers and ensure accurate reconciliation

• Ensure compliance with internal procurement and governance procedures

Requirements

• Diploma or Degree in Communications, Business, Finance, or related field

• Strong Microsoft Office skills (PowerPoint, Word, Excel)

• Basic understanding of HTML/CMS and/or graphic editing is an advantage

• Strong written and verbal English communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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Duration: 1 Jul/ Aug 2026 to 28 Feb / 31 Mar 2027

Key Responsibilities

Pricing & General Price Increase (GPI) Management

• Support the annual General Price Increase (GPI) exercise for Global Customers, including incentive plan compilation and pricing reviews.
• Clarify pricing terms and ensure alignment across stakeholders.
• Assist in the implementation and maintenance of pricing updates across systems.

Rate Management & System Maintenance

• Support setup, maintenance, and updates of rates within billing systems.
• Validate and cross-check rate updates to ensure pricing accuracy and data integrity.
• Assist in central coordination and execution of pricing updates for Global Customers.

Global Agreement Administration

Maintain and update Global Customer Agreement information and pricing terms.
Review, update, and communicate fuel surcharge terms and changes to relevant stakeholders.
Support post-activation activities and ongoing maintenance of customer agreements.

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background, no experience required

• Proficient in Microsoft Excel, particularly the capability to analyse large volumes of data

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Pre-requisition:

 Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

 Minimum 10 years of relevant experience in IT consulting, managed services, cloud platforms, or vendor management.

 Proven experience in evaluating and onboarding third-party solutions into enterprise or cloud environments.

 Experience working in sovereign, government, or highly regulated environments is highly preferred.

 Strong stakeholder management and communication skills.

 Ability to work cross-functionally with technical and non-technical teams.

 Analytical mindset with structured problem-solving capabilities.

 Proven ability to manage multiple vendors and initiatives concurrently.

Job Description:

Managed Services Development & Onboarding:

 Evaluate, shortlist, and recommend third-party vendor solutions for inclusion in the organisation’s managed services portfolio.

 Lead technical and commercial assessments of vendor offerings, including architecture, security posture, scalability, and compliance with sovereign cloud requirements.

 Work closely with vendors to onboard and integrate solutions into internal platforms and service catalogues/marketplaces.

 Define service design, operational models, and SLAs/OLAs for newly onboarded services.

 Collaborate with internal engineering and platform teams to ensure seamless deployment and interoperability within sovereign private cloud environments.

 Drive standardisation and optimisation of service onboarding frameworks and processes.

Vendor & Service Management:

 Work with Partner Alliance team to establish and maintain strong working relationships with strategic technology vendors and partners.

 Work with Operations and Customer Success teams to plan for and oversee:

o Ongoing service performance, including SLA adherence, incident management, and continuous improvement initiatives.

o Vendor coordination on patching, upgrades, vulnerability remediation, and lifecycle management of services.

o Escalation processes and ensure timely resolution of service issues.

 Conduct regular service reviews and performance reporting with vendors and internal stakeholders.

Governance, Risk & Compliance:

 Ensure all managed services comply with applicable government regulations, data sovereignty requirements, and security standards.

 Work with internal security and compliance teams to support audits, risk assessments, and accreditation processes.

 Enforce best practices in secure architecture, data protection, and operational resilience.

Stakeholder Engagement:

 Engage with internal stakeholders (e.g., product owners, architects, operations teams) to align managed services with business needs.

 Provide advisory on emerging technologies, vendor landscape, and cloud service trends.

 Support pre-sales and solutioning efforts where required, including proposal development and technical presentations.

Solution Architecting:

 Work closely with Cloud Architects and cross-domain Architects to develop solutions for sovereign private clouds.

Technical Skill sets:

Deployment Models: Deep knowledge of IaaS, PaaS, and SaaS.

Cloud Environments: Practical experience managing Private and Hybrid cloud setups.

Service Delivery: Proficiency in platform-based service models and digital marketplaces.

Orchestration: Experience with service orchestration workflows (automating complex IT processes).

API Management: Hands-on ability with API integration and connectivity between systems.

Governance Frameworks: Working knowledge of industry-standard security frameworks.

Regulatory Compliance: Understanding of compliance standards and "Data Sovereignty" (ensuring data is handled according to the laws of the country where it's located).

ITSM: Mastery of IT Service Management principles.

ITIL: Familiarity with the IT Infrastructure Library framework for service delivery and support.

We are seeking a committed and service-oriented Guest Experience Executive to join our hospitality team. This role has been thoughtfully redesigned to integrate security operations with selected concierge and call centre responsibilities, play a pivotal role in ensuring the safety, comfort, and satisfaction of hotel guests through proactive engagement, vigilant security monitoring, and professional call handling. This is a multi-functional role best suited for individuals with strong situational awareness, service excellence, and the ability to respond effectively to both guest needs and security-related matters.

Responsibilities:

1. Guest Experience & Concierge Services

• Deliver warm, professional, and personalized service throughout the guest journey—from arrival to departure.
• Handle VIP guest arrangements and ensure special requests are fulfilled accurately.
• Provide recommendations for local attractions, dining, transportation, and guest services.
• Oversee hotel driveway and lobby area to ensure a clean, welcoming, and organized environment.
• Coordinate logistics such as airport transfers, limousine bookings, and car park assistance.
• Work closely with third-party service providers (e.g. restaurants, transport operators) to enhance guest satisfaction.
• Supervise and support the Concierge/Bell team in their daily tasks and guest interactions.
• Plan duty rosters based on operational needs and manage leave scheduling effectively.

2. Security & Safety

• Conduct routine patrols of hotel premises and report any suspicious activity or safety hazards.
• Enforce safety protocols, conduct bag checks, and assist in managing access control points (e.g. staff entrances, contractor access).
• Respond to emergencies, support the Emergency Response Team (ERT), and provide first aid when needed.
• Assist in managing lift and traffic control during peak hours and special events.
• Support People & Culture team with locker inspections and incident reporting procedures.

3. Call Centre & Guest Communication

• Handle inbound calls, internal communication, and guest requests using hotel systems (e.g., Avaya One-X, DuVoice).
• Manage wake-up calls, do-not-disturb requests, and general phone services professionally.
• Use hotel software platforms (e.g., Infrasys, TableCheck, Bartech) to manage room service orders, minibar status, and restaurant reservations.
• Maintain accurate e-logs of guest communications, complaints, and follow-ups.
• Escalate and resolve guest issues or service recovery cases in a tactful and timely manner.
• Monitor call quality standards (e.g. response time, call abandonment rate) and provide feedback to improve service delivery.

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities

Security Governance

• Conduct preliminary assessments of SaaS requests using established governance frameworks to determine whether further security risk assessment is required.
• Collect and compile security scorecard data from project teams, cross-referencing reported metrics against actual deliverables to ensure accuracy within specified reporting periods.
• Gather and compile the security metrics defined in the cyber workplan initiatives.

Security Awareness

• Analyse whole-of-government phishing exercise results to identify patterns and areas for improvement.
• Monitor and follow up to ensure that new joiners and staff who fell prey to phishing exercises complete mandatory security awareness training.
• Develop engaging security awareness content such as EDMs and gamified quizzes.

Security Operations

• Analyse Data Loss Prevention (DLP) reports to assess whether users may have inadvertently uploaded classified information to central storage platforms, AI tools, or external email.
• Track and consolidate responses from project teams on queries raised through GITSIR/GIROC polls, ensuring timely follow-up.

Vulnerability Management

• Support the establishment of systematic processes for communicating vulnerability information to project teams and tracking remediation status, helping to close the gap between asset visibility and actionable remediation.

Responsibilities:

• Assist in the project management office and implementation of IT Infrastructure projects, ensuring adherence to project governance standard
• Assist and perform project management dashboard including regular project reporting
• Tracking and manage budget planning and utilization including payment related tasks to our planning team and vendor
• Tracking and manage resource plan and utilization including resource hiring coordination
• Facilitate project meeting including preparing agenda, meeting minutes, following up on action items
• Work and collaborate under the guidance of other senior members to assist project delivery aligns with established schedule, budget and quality
• Facilitate communication and coordination between internal teams and external stakeholders
• Assist in overall project and team related administrative tasks

Requirements:

• At least 2-3 years of experience in PMO and/or project management within the banking or IT infrastructure sectors
• Familiarity with vendor management processes and practices
• Familiar with budget and financial management
• Knowledge and practice of resource management
• Proven ability to manage multiple projects simultaneously with strong attention to detail
• Proactive mindset with a strong sense of initiative
• Excellent written and verbal communication skills

Good to Have:

• PM or PMO certification (e.g. CAPM, PMP, Prince2) is a plus.
• Hands‑on skills with analytical and reporting tools such as Power BI and Power Automate are a strong advantage

Work Location: Queenstown

Working hours: Monday - Friday, 830AM - 6PM

Working arrangement: 6 months contract (maternity cover)

Key Responsibilities

• Support technology project delivery by maintaining governance standards, tracking progress, risks, and ensuring initiatives are on time and within scope

• Provide Level‑1 application support, including user access management, issue triage, troubleshooting, incident logging, and escalation within defined SLAs

• Manage technology investments and budgets, including CAPEX/OPEX tracking, forecasting, vendor spend monitoring, and procurement coordination

• Collaborate with stakeholders to translate business requirements into solutions, including system enhancements, automation, and integrations

• Support AI and automation initiatives (e.g. Power Automate, Copilot, Workato) to improve operational efficiency)

• Oversee PMO reporting and governance, including dashboards, project updates, and preparation of materials for leadership reviews and committees

• Participate in system testing (SIT/UAT) and ensure deployment readiness and operational support considerations

• Support vendor management, contract tracking, and compliance with procurement and governance frameworks

Key Requirements

• Degree/Diploma in Information Systems, Business, IT, or related field

• Experience in project management, application support, or technology operations

• Understanding of PMO governance, budgeting (CAPEX/OPEX), and vendor coordination

• Familiarity with automation tools or AI platforms is an advantage

• Strong analytical, communication, and stakeholder management skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to roger.lee@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

The Role: M&A Analyst: Singapore

We are looking for ambitious M&A (mergers and acquisitions) Analysts to join our APAC team, based in our Singapore office. You will work directly with the underwriting team, who evaluate M&A opportunities and businesses across industries and jurisdictions, and are recognised leaders in the transactional risk insurance space. The position will provide in-depth exposure to international M&A and the insurance industryin an entrepreneurial environment.

Responsibilities will include:

·       Analysing M&A transactions, including reviewingf inancial statements, business background information, due diligence material and purchase agreements

·       Managing a consistent stream of deal opportunitiesthat consider the use of transactional risk insurance

·       Preparing quotes and policies

·       Developing marketing materials and presentations

·       Coordinating and communicating with insurance brokers,lawyers and clients

·       Providing project management support includingdatabase administration and invoice management

·       Attending industry events and training where necessary

Experience and Skills

·       Recent graduate with a Master’s or Bachelor’s degree in law, business, finance or economics

·       0-2 years’ relevant work experience

·       Fluency in English (spoken and written) isa must

·       Note that this role requires you to analyse and draft technical documents (including legal and financial documents and due diligence reports) that are in Chinese language and requires you to converse and correspond with clients in mainland China. Proficiency in the Chines language, at the native or full business level, is required, in addition to proficiencyi n the English language. You will also be required to analyse and draft technical documents in English and converse and correspond in English.

·       Proficiency in Microsoft Office Suite and knowledge of the Salesforce platform are advantageous

·       The ideal candidate will be proactive, ambitious, detail-oriented, a natural team player; he/she has an international outlook and comfortable working with an international and diverse team. Preferably this should be demonstrated by working experience in a corporate setting in another country, or attending an exchange programme in another country.

·       Comfortable in a fast-paced environment

Additional Information

WORK: Full-time in Singapore

SALARY & BENEFITS: Euclid Transactional offers competitive salaries and provides generous benefits, including health insurance, pension scheme, paid parental leave, charitable gift matching and health and wellness contributions.

APPLICATIONPROCEDURE: Please send your cover letter and resume to aliceho@euclidtransactional.com. If we wish to invite you to interview, you will be expected to provide university transcripts.

About Euclid

Euclid Transactional is the leading global best-in-class agency that specializes in providing transactional insurance products, including warranty& indemnity insurance for mergers &acquisitions. ET was founded in New York in 2016. We have quickly developed into a market leader in the transactional insurance space. We have experienced significant growth in recent years: from a team of three in 2016 to over 140(and growing). After starting in New York, we now have offices in Singapore, Chicago, Toronto, London, Frankfurt, Copenhagen, Stockholm, Dublin, Paris. Please visit www.euclidtransactional.com for more information about us.

We are committed to providing superior and commercial service and results to our client sand carrier partners. We engage in open and honest communication, make decisions thoughtfully and adapt to better support our people. We focus on inclusion and relationship building and strive to be respectful and empathetic.

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to diversity, equity and inclusion and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role purpose of the Business Acceptance Unit

• To process requests from partners for A&O to accept new legal matters including, in particular, performing anti-money laundering and background checks on new clients and performing conflicts checks (within internal databases) on each new matter (for both new and existing clients);
• To obtain from relevant lawyers required evidence of identity for new clients (and existing clients for whom the practice has done no work in the preceding two years and whose ownership or control may therefore have changed in the intervening period);
• To screen and, where requested, send conflict search emails (containing information on new legal matters) to all partners and to monitor responses, analyse search results and, in consultation with the originating lawyers, determine whether or not the new legal matter is clear of conflicts and appropriate for the practice to take on;
• To authorise the opening of new legal matters when checks have been completed and any issues or problems satisfactorily resolved;
• To facilitate resolution of legal conflict issues in consultation, where appropriate, with A&O senior management;
• To facilitate resolution of business conflict issues in consultation with relevant partners/senior lawyers including, if necessary, A&O senior management;
• To determine the need for information barriers to enhance the internal security of information and to facilitate them being established to meet the requirements of the situation;
• To intervene (where needed) to direct the required levels of matter/virtual file security within the A&O virtual filing system;
• To receive, monitor and (where appropriate) keep a central record of terms of engagement agreed with clients and to remind lawyers of the need to ensure that the terms of our engagements are clear and documented; and
• To deal with business acceptance queries (including conflicts and anti-money laundering ID queries).

Role and responsibilities

The core components of this role include but are not limited to:

• Taking responsibility for individual new legal matter requests submitted by partners via an online business acceptance system and then monitoring the progress of such requests to conclusion.
• Analysing the information submitted by lawyers and others in new legal matter requests.
• Applying relevant laws, regulations and A&O compliance policy to new legal matter requests covering varied and wide-ranging work types and commercial circumstances.
• Performing relevant database searches to satisfy A&O's regulatory requirements (e.g. in relation to legal and commercial conflicts of interest and anti-money laundering).
• Liaising with relevant lawyers and with internal A&O support departments such as Finance, IT and Business Development at appropriate stages of the business acceptance process.
• Applying judgement and decision-making in relation to individual matter inception requests and spotting and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Helping to develop internal databases and evaluate external databases of information for use in conducting regulatory checks and searches during business acceptance process.
• Dealing with queries and issues referred by lawyers and support departments and, if needed, then referring any issues "up chain" to the senior analyst and (where appropriate) to lawyers within the BAU.
• Providing reports and updates of items on worklist as required.
• Assisting in monitoring service levels of unit (e.g. speed of responses and quality of decision-making).
• Undertaking administration duties including record maintenance at all applicable stages of the business acceptance process and as otherwise required.
• In relation to all of the above, reporting (as appropriate) to the BAU legal manager in Asia, the head of business of acceptance and head of risk management and compliance.

Key requirements

• Legal training or experience (working in international law firms preferred)
• Understanding of basic rules concerning conflicts of interest required
• Experience with KYC/AML compliance preferred
• Must be able to express ideas clearly and in a commercially-appropriate manner, both in writing and by telephone
• Must be able to multi-task and prioritise work effectively and efficiently
• Must be pro-active and willing to assume responsibility for both day-to-day tasks and larger-scale projects
• Microsoft Outlook and Word required
• Basic understanding of Excel and Powerpoint preferred
• Experience with legal CMS and web-based search tools/databases preferred