Job Description

• Assist in the full spectrum of AR duties which includes invoice preparation, sales verification, month end closing and reconciliation.
• Prepare and process documents such as Invoices (Credit Terms & Cash Terms) & Credit Notes.
• Perform tracking & monitoring of collections & payments including updating of Aging list for dissemination to Sales team for follow up.
• Reconcile outstanding payments, billing disputes, discrepancy.
• Prepare & process Purchase Order (PO).
• Assist in the full spectrum of Stock duties which includes daily stock movement, monthly and year-end stock take.
• Ensure AR/AP/GL transaction into the accounting system timely and accurately

Job Requirements

• LCCI Certification or Diploma in Finance or Accounting
• Proficient in MS office applications
• Highly organised, strong time management with the ability to prioritise
• Ability to work independently and is a good team player

Working Hours

Monday to Friday 08.30am to 5.30pm
Saturday 08.30am to 12.30pm
Sunday Rest Day

Position: Accounts Assistant – Accounts Payable (AP)

Location: Jurong

Industry: Manufacturing

Employment Type: Full-Time

About Us

We are an established manufacturing company located in Jurong. Join our dynamic team and grow with us.

Key Responsibilities:

• Process suppliers’ invoices and staff expense claims accurately and on time.
• Prepare payment vouchers, cheques, and e-banking transactions for suppliers and expenses
• Handle monthly employee reimbursement claims and ensure proper documentation
• Perform supplier statement reconciliations and follow up on discrepancies
• Maintain and update the AP master list; monitor cash outflows
• Prepare and reconcile intercompany transactions
• Attend to Accounts Payable queries promptly and professionally; escalate unresolved issues to supervisor.
• Track company credit card expenditures and ensure timely payment of credit accounts
• Assist with general ledger entries, including preparation of journal vouchers
• Ensure all AP filing and documentation are up to date and audit-ready
• Support month-end and year-end closing activities
• Undertake ad-hoc assignments as assigned by Finance Manager / Accountant
  
  
  Requirements:

• Minimum Diploma in Accountancy, Finance, or equivalent
• At least 2–3 years of relevant Accounts Payable experience
• Meticulous, detail-oriented, and able to work independently with minimal supervision
• Proficient in Microsoft Excel (VLOOKUP, Pivot Tables preferred)
• Knowledge of BOSS Accounting System is an added advantage
• Strong team player with good interpersonal and communication skills
• Able to start work immediately or on short notice

Benefits:

Medical, AWS, Bonus, Transport allowance etc.
Interested candidates, please email your resume to with the subject Application – Accounts Assistant (AP) to hr@sttrailers.com.sg

Overview of the Role: Be a part of our dynamic team to manage patients flow in Parkway MediCenter (PMC) to ensure a smooth and pleasant experience in the facility. Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region. Responsibilities would include, but not be limited to, the following:

• Ensure patients are registered promptly and details are correctly captured in the system
• Ensure accurate tagging of Corporate / Insurance / Government and any other direct billingin system
• Ensure all appointments are captured accurately in system and follow up with clients,doctors and other departments promptly
• Handle enquires, transferring of calls, taking down important messages for follow up
• File and revert reports, ensuring tracking of referral appointments, follow up appointmentsare fulfilled in accordance to policies
• Ensure entries from the Doctors / Nurses and any other parties tallies with the billing andservice rendered
• Ensure bills are in accordance with contract requirement.
• Accepting correct LOG / Letter of Undertaking / Deposits for patients
• Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cashcollection and all cashless transactions.
• Other Ad hoc duties assigned

Requirements:

• Higher NITEC certification in Business Administration or Diploma in any discipline
• GCE “O”/ “N” level

Skills & Knowledge:

• Proficient in Microsoft Excel and Word
• Good communication, customer service and interpersonal skills
• Knowledge of SAP is preferred
• Open to shift work arrangement

Job Description

1 Custodial Care

· Assist Infant Educators in the supervision of Infants in the indoor and outdoor.

· Ensure high standards of hygiene and safety are maintained at all times.

· Ensure safety and well-being of infant at all times.

· Comfort infant when in distress

· Attend to infant’s basic needs by feeding them, showering, diaper changing and napping

· Assist infants during activities conducted by Infant Educators

· Supervise and monitor infants in the use and care of equipment and materials, in order to prevent injuries and damage.

· Assist in the setting up and clearing away of all activities, materials and equipment.

· Assist in preparation of milk and lunch for Infants

2 Environment

· Ensure classroom, equipment and facilities are clean, well-maintained, safe and secure at all times.

· Perform basic cleaning duties such as disinfecting toys and equipment or cleaning up areas after mealtimes or snacks.

· Be familiar with emergency procedures.

Non Early Childhood Trained applicants are welcome to apply.

Job Description

• Industry/ Organization Type: Manufacturing (Shipbuilding)
• Position Title: Accounts Assistant
• Working Location: Pioneer Sector (Transport Provided)
• Working Hours: 5.5 days (Mon - Fri, 8.30am - 5.30pm. (Alternative Sat))
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the finance team with accounting tasks
• Handling accounts receivable and accounts payable, tax filing, billing, payroll, and data entry.
• Work on specific areas like accruals, fixed assets, and preparing monthly and yearly accounts for audits.
• Assist in preparing basic financial statements and trial balances.
• Participate in finance-related projects and test new systems when needed.

APPLY NOW!!!

• Minimum NITEC or Diploma in related discipline.
• At least 1-2 years of experience in accounting role
• Efficient in Microsoft Office and Google Workspace (Calendar, Drive, Docs, Sheets, Slides, etc.).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74759 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

This role leads a team in Lifelong Learning Singapore (LLSG) to support the delivery and continuous improvement of SkillsFuture Advice (SFA) and Skills & Training Advisory (STA) programmes across our HQ and Community Development Council (CDC) based teams.

The role works closely with Skills & Workforce Development Agency (SWDA), CDCs, government agencies, employers, training providers, community partners and other collaborators to promote jobs-skills advisory, outreach and activation efforts for individuals, including underserved and priority segments.

The Team Lead / Assistant Director will support the translation of strategic priorities into practical execution plans, guide teams in achieving programme outcomes and KPIs, strengthen partner collaboration, and build team capability to deliver consistent and effective advisory services.

Key Responsibilities

1. Lead Programme Delivery and Performance

• Oversee the delivery of SFA and STA programmes across HQ and CDC teams, ensuring that outreach, advisory, service quality and programme KPIs are met.
• Work with CDC Team Leads and HQ staff to translate strategic priorities into clear workplans, quarterly priorities and district-level execution plans.
• Monitor progress, identify operational gaps or risks, and support timely follow-up actions to improve delivery outcomes.

2. Strengthen District Coordination and Operating Consistency

• Coordinate across CDC teams and HQ staff to ensure consistent service standards, operating processes, reporting practices and escalation handling.
• Serve as a key link between LLSG HQ, SWDA and CDC operations to ensure alignment between policy intent, ground implementation and resourcing needs.
• Support the refinement of SOPs, templates, service guidelines and governance processes to improve consistency and audit readiness.

3. Build Partnerships and Support Jobs-Skills Outcomes

• Work with CDCs, SWDA, agencies, employers, training providers and community partners to support outreach, referrals, advisory touchpoints, jobs-skills events and training conversion efforts.
• Help identify opportunities to better integrate SFA and STA services with partner programmes, sector priorities and local community needs.
• Support coordinated district-level engagement efforts that improve access to advisory support for individuals, including underserved and priority segments.

4. Manage Team Capability and Resources

• Guide, coach and support CDC Team Leads, HQ staff and officers involved in SFA and STA delivery.
• Build team capability in areas such as advisory skills, partner engagement, service delivery, data reporting and stakeholder management.
• Support manpower planning, workload management and deployment across HQ and CDC teams to meet programme needs and peak-period demands.

5. Use Data and Ground Insights to Improve Services

• Review programme data, client feedback, partner inputs and ground observations to assess the effectiveness of engagement and advisory efforts.
• Identify trends, service gaps, client needs and improvement areas, and develop practical recommendations to strengthen programme delivery.
• Surface useful ground insights to LLSG/SWDA leadership to inform programme planning, content development, partner engagement and service improvements.

Requirements

• Possess a relevant tertiary qualification.
• Have at least 15 years of relevant work experience in stakeholder engagement, strategy formulation and policy/programme implementation with at least 5 years in leading a team.
• Applicants with deep knowledge of SWDA and LLSG's target segments, who are familiar with SkillsFuture programmes and initiatives, and have experience working with LLSG's strategic partners and collaborators, would have an added advantage.
• Possess good analytical and strategic thinking skills to proactively devise innovative and practical solutions to deliver outcomes and tackle work issues.

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

You will work closely with Operations, Procurement, Logistics and Customer Service teams to ensure production schedules are executed effectively while maintaining food safety, quality and productivity standards. As the company continues to grow, you will play an important role in strengthening production capabilities, developing team performance and supporting operational excellence. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we’d love to have you on our team.

Responsibilities

Production Operations

• Assist the Operations Manager in overseeing daily production operations to ensure production targets, quality standards and delivery schedules are achieved.
• Coordinate and monitor daily production activities, ensuring efficient utilization of manpower, equipment and materials.
• Supervise production personnel and provide guidance to ensure smooth workflow and operational discipline.
• Monitor production output, productivity, wastage and downtime, escalating issues where necessary.
• Support production planning and scheduling activities to meet customer demand and operational requirements.

Quality, Food Safety & Compliance

• Ensure compliance with GMP, HACCP, food safety regulations and company quality standards.
• Conduct routine checks on production processes, hygiene practices and operational controls.
• Work closely with the Quality Assurance team to investigate production and quality issues and implement corrective actions.
• Ensure proper documentation and record keeping of production, quality and food safety records.

Inventory & Material Coordination

• Coordinate with Procurement and Warehouse teams to ensure timely availability of raw materials, packaging materials and production supplies.
• Monitor material usage and report shortages, discrepancies or wastage.
• Support inventory control activities and stock reconciliation related to production operations.

Process Improvement

• Assist in reviewing and improving production processes, SOPs and work instructions to enhance productivity and efficiency.
• Identify operational bottlenecks and recommend process improvements.
• Support implementation of continuous improvement initiatives, automation projects and operational enhancement programs.
• Participate in root cause analysis and corrective action implementation for production-related issues.

Team Leadership & Development

• Supervise, coach and support production supervisors, team leaders and operators.
• Assist with manpower planning, staff scheduling and workforce allocation.
• Conduct on-the-job training and ensure employees are competent in operational procedures and food safety requirements.
• Foster a culture of teamwork, accountability, safety and continuous improvement.

Equipment &Facilities

• Coordinate with the Maintenance team to ensure equipment is properly maintained and production downtime is minimized.
• Monitor equipment performance and report maintenance requirements promptly.
• Ensure production facilities are maintained in a clean, organized and safe condition.

Workplace Safety

• Ensure compliance with workplace safety regulations and company policies.
• Conduct regular safety inspections and promote safe work practices on the production floor.
• Participate in safety initiatives, incident investigations and corrective action implementation.

Requirements

• Diploma or Degree in Food Technology, Food Science, Manufacturing, Engineering, Operations Management or a related discipline.
• Minimum3–5 years of experience in food production, manufacturing or operations, preferably within the FMCG or food industry.
• At least 1–2 years of supervisory experience leading production teams.
• Knowledge of GMP, HACCP, food safety regulations and manufacturing best practices.
• Experience in production planning, manpower coordination and process improvement initiatives.
• Proficient in Microsoft Office, particularly Excel, and ERP or production management systems.
• Strong leadership, communication, problem-solving and stakeholder management skills.
• Hands-on, proactive and able to thrive in a fast-paced production environment.
• Willing to work on the production floor and lead by example.

Company Overview

Robin Village Development is a leading Singapore-based precast and prefabrication manufacturer with a regional plant in Johor Bahru. We provide one-stop solutions for Southeast Asia’s building development from our advanced Tiong Seng Prefab Hub facility.

Job Summary

We are seeking a responsible and detail-oriented AP/AR Assistant to support finance operations by processing transactions accurately, maintaining records, and coordinating with stakeholders to ensure timely payments and compliance.

Responsibilities

• Process accounts payable and accounts receivable transactions accurately to support financial operations
• Prepare and issue invoices, debit notes, and payment vouchers to facilitate billing and collections
• Monitor customer payments and follow up on outstanding balances to maintain cash flow
• Verify supplier invoices and supporting documents to ensure accuracy and compliance
• Perform data entry and maintain accurate accounting records for audit readiness
• Assist with bank reconciliations and monthly closing activities to support financial reporting
• Organize and maintain proper filing of financial documents for easy retrieval and compliance
• Coordinate with internal departments, suppliers, and customers on finance-related matters to resolve issues promptly
• Support the finance team with administrative duties as assigned to enhance operational efficiency

Required competencies and certifications

• ACCA, CPA, or equivalent relevant accounting certification
• Diploma in Accounting, Finance, or related qualification
• Minimum 2 years of experience handling accounts payable/accounts receivable accounting
• Basic knowledge of accounting principles and bookkeeping practices
• Proficient in ERP systems and Microsoft Excel for financial processing and analysis
• Valid work authorization in Singapore without visa sponsorship, ensuring compliance with local accounting practices and regulations

Preferred competencies and qualifications

• Familiarity with accounting software to improve transaction processing efficiency
• Strong communication and interpersonal skills to liaise effectively with stakeholders
• Ability to work independently and collaboratively within a team environment
• Strong time management skills to meet deadlines and manage multiple tasks in a fast-paced setting
• Ability to communicate in Chinese (spoken and written) to liaise with Chinese-speaking overseas stakeholders and business partners in a multinational environment

Other Information

Benefits

• Competitive salary package
• Stable employment opportunity in the evergreen construction industry
• Friendly and supportive working environment
• Training and career development opportunities
• Opportunity to grow with the company

How to Apply Interested applicants are welcome to apply with their updated resume, qualifications, certifications, and relevant work experience. Only shortlisted candidates will be contacted.

As a member of the Singtel Recreation Club (SRC), you will support the day-to-day accounting and financial operations of the Club. You will assist in the preparation of accounts, tax submissions, payroll, and financial reports, while ensuring accurate record-keeping and compliance with established policies and statutory requirements. The role also includes supporting banking, accounts receivable and payable, and other finance administrative activities to ensure smooth and efficient financial operations.

Key Responsibilities

General Activities

• Prepare full sets of accounts, including income and expenditure statements, balance sheets, trial balances, and tax returns, ensuring accuracy and timely submission.
• Maintain accounting records, fixed asset registers, and financial files, including proper documentation and backup of records.
• Support financial reporting, audits, and implementation of financial policies and procedures, including preparation of reports for Management, Social, and Sports Committees.
• Manage banking activities, including bank deposits, reconciliations, cheque and bank transfer clearance, ensuring proper documentation and accuracy.

Accounts Receivable

• Support accounts receivable activities, including invoice preparation, follow-up on outstanding payments, and reconciliation of funds received to ensure accurate recording and timely collection.

Accounts Payable

• Support accounts payable activities, including payment processing, preparation of cheques and bank transfers, recording of transactions, and follow-up on invoice discrepancies to ensure timely and accurate payments.

Payroll

• Support payroll administration for contract employees, including timely payroll processing, CPF contributions, reconciliation of payroll records, and compliance with the Club’s policies and statutory requirements.

The Ideal Candidate Should Have

• Diploma in Accountancy, Finance, or a related discipline
• At least 3 years of relevant experience in accounting and finance functions
• Familiarity with payroll, accounts payable/receivable, and financial reconciliation processes
• Singapore CA Qualification is an advantage
• Good interpersonal and communication skills
• IT-savvy with proficiency in Microsoft Office applications and accounting systems

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 5 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.