QC Technician (Lift & Escalator)

Salary: SGD 2,300 – SGD 3,010 per month

Benefits

• Handphone Allowance: SGD 35/month
• Transport Allowance: Up to SGD 280/month
• Career progression opportunities within the lift and escalator industry
• Stable working environment with ongoing training and development

Working Location

• Site-based inspections across residential, commercial, and industrial buildings in Singapore
• Office located at Kaki Bukit

Working Hours

Monday to Friday

• 8:00 AM – 5:45 PM

Job Responsibilities

• Conduct quality inspections on lift and escalator installation, modernization, and maintenance works.
• Verify compliance with company quality standards, safety requirements, and regulatory guidelines.
• Perform inspections on lift and escalator components, safety devices, and system functionality.
• Identify defects, non-conformities, and workmanship issues, and recommend corrective actions.
• Prepare inspection reports, quality records, and supporting documentation.
• Work closely with service, installation, and engineering teams to resolve quality-related issues.
• Support commissioning, testing, and handover activities when required.
• Ensure all inspection activities are carried out in accordance with workplace safety standards.

Requirements

• Minimum 2- 3 years of experience in the Lift & Escalator industry.
• Experience in maintenance, installation, testing, inspection, or related technical functions.
• Strong understanding of lift safety systems, components, and fault detection.
• Experience in QA/QC, inspection, commissioning, or auditing work will be an advantage.
• Able to read and interpret technical drawings, inspection checklists, and maintenance records.
• Good attention to detail and strong problem-solving skills.

Job Description:

• Able to do assembly and disassembly various mechanical pneumatics or hydraulics components.
• Those without relevant product experience are welcome to apply as training will be provided.
• Able to read and understand Component Maintenance Manual and drawings.
• Able to use simple measuring instrument,
• Able to complete any given task in a short time.
• Must possess knowledge of authorities’ regulations.                        
• Must Understand Human factors limitations and comply with companies’ safety and quality policy.                                                      
• Work to clearly defined procedures under day-to-day supervision and maintain 5 S in workshop areas.

Requirements:

• Must have at least 2-3 years of Aviation experience.
• Must be a team player.
• Must be able to communicate effectively with CS, Engineering and Quality dept.
• Must use clearly defined procedures to deliver results under guidance.
• ls self-motivated able to organize own time and deliver against priorities set by others.
• Must meet objectives as defined in annual appraisal.

Job Responsibilities

• Lead Technical Resolution: Supervise all technical activities and troubleshooting related to all manufacturing test platforms, inspection machines, and associated peripherals (including but not limited to ICT, FCT, AXI, FP, and offline IC programming).
• Advanced Failure Analysis: Manage high-complexity equipment breakdown activities and perform root-cause analysis to provide long-term technical solutions, minimize production downtime, and directly drive improvements in MTTR and MTBF metrics.
• Continuous Improvement Implementation: Identify floor-level bottlenecks and actively execute continuous improvement projects aimed at optimizing equipment reliability, reducing repair times, and eliminating process waste to support the department's overall KPIs.
• Standardize Procedures: Maintain and update current equipment maintenance, troubleshooting, and calibration procedures and work instructions to ensure ongoing consistency.
• Regulatory & Safety: Supervise and ensure all test processes and equipment comply to regulatory and safety requirements.
• Team Supervision: Supervise, mentor, and evaluate the performance of the support team.
• Technical Skill: Overseeing the training and development programs to enhance technical skills of the team to improve the production support efficiency.
• Reporting & Communication: Attend department meetings to report on department KPIs and project status.
• Documentation Management: Review and update procedures, manuals, and troubleshooting guides to reflect current processes and equipment configurations.
• PM & Calibration Tracking: Review Schedule and track preventative maintenance and calibration activities for all test equipment.
• Inventory Monitoring: Monitor spare parts inventory and initiate procurement requests to ensure essential test components are readily available.
• 5S Compliance: Monitor 5S for all equipment on the line.
• Additional Duties: Other duties as assigned by the Supervisor or Management.

Job Requirements:

• Degree or Diploma in Electrical / Electronics Engineering or equivalent. 
• Minimum 5 years of relevant experience in related fields is preferred. 
• Preferably with good knowledge of Electronics fundamentals.
• ICT/ AXI/FP equipment support knowledge is highly preferred.
• Programming knowledge is highly preferred.
• Strong supervisory, mentoring, and leadership skills.
• Knowledge in using measuring instruments and schematic reading.
• Negotiation and vendor management skills.
• Proficient in MS Office/ Google Suite applications.

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 5 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Conduct service, maintenance, and troubleshooting training for local country offices
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

https://wd3.myworkdaysite.com/recruiting/yokogawa/yokogawa-career-site/job/Bedok/Technical-Support-Engineer_R-10359

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

• Reporting to Manufacturing Manager and involve actively in hands-on assembly of machines.
• Ensure that production targets are met in terms of production cost, delivery lead-time, quality and reliability of machines with proper packaging before delivery.
• To read mechanical drawing.
• Perform precision lapping and polishing process with machines.
• Comply with all workshop procedures, safety regulations, directives and work instructions.
• Liaison with other personnel on production status, engineering matters, material supply, testing and quality issues for machine rectification and improvement.
• Perform mechanical fitting job, machine assembly and maintenance, which requires knowledge of machine fits and tolerances.
• Final packaging and transportation of machines upon completion.
• Quality Control Inspection.
• Maintain proper housekeeping and 5S and to provide improvement suggestions monthly for continuous improvement.
• Other ad-hoc duty as required, including R&D projects.