Total 4 Senior Executive level Manufacturing / Production job vacancies in Surabaya, East Java

Senior .NET Production Support Engineer (Cloud & SRE Focus)

Job Summary

We are seeking a highly skilled and experienced Senior .NET Production Support Engineer to manage and enhance mission-critical, cloud-native applications. This role requires expertise in Site Reliability Engineering (SRE), observability, and modern DevOps practices, ensuring high availability, scalability, and performance of distributed systems.

You will lead incident management, advanced troubleshooting, root cause analysis (RCA), and automation initiatives, while collaborating with cross-functional teams to drive resilience, reliability, and continuous improvement.

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Key Responsibilities

• Provide L2/L3 production support for.NET (Core/6/7/8+) and ReactJS-based microservices applications

• Implement and maintain SRE practices (SLIs, SLOs, error budgets) for system reliability

• Perform advanced troubleshooting in distributed, microservices-based architectures

• Monitor system health using observability stacks (logs, metrics, traces)

• Drive root cause analysis (RCA) with a focus on preventive and automated solutions

• Collaborate with DevOps and development teams in CI/CD pipelines and release automation

• Support containerized deployments (Docker, Kubernetes) and cloud environments

• Automate repetitive operational tasks using scripting (PowerShell, Python)

• Participate in on-call rotations and incident response (Major Incident Management)

• Integrate AI-driven monitoring and anomaly detection tools for proactive issue detection

• Ensure compliance with ITIL, security, and DevSecOps standards

• Maintain detailed runbooks, knowledgebase, and operational dashboards

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field

• 5+ years of experience in .NET application support, SRE, or backend development

Core Technical Skills

Strong expertise in:

• C#, ASP.NET, .NET Core / .NET 6+(preferred latest versions)

• RESTful APIs, Web API, Microservices architecture

• SQL Server, MySQL (plus performance tuning & query optimization)

• Experience in:

• Multithreading, async programming, memory management

• Debugging production issues (dump analysis, profiling, thread analysis)

• Performance optimization &scalability engineering

• High-Niche & In-Demand Skills (Added)

Cloud &Cloud-Native

• Azure (App Services, AKS, Functions, Application Insights) / AWS (EKS, Lambda, CloudWatch)

• Cloud-native design patterns &distributed systems

 Containers & Orchestration

• Docker, Kubernetes (AKS/EKS), Helm charts

• Experience managing production workloads in containerized environments

Observability &Monitoring

• Advanced tools: Prometheus, Grafana, ELK Stack, Open Telemetry

• Expertise in distributed tracing (Jaeger, Zipkin)

DevOps & CI/CD

• Azure DevOps / GitHub Actions / Jenkins pipelines

• Infrastructure as Code (Terraform, ARM templates)

DevSecOps

• Secure coding practices, vulnerability scanning

• Tools like Snyk, SonarQube, OWASP compliance

• AI & Automation (Advanced Niche Edge)

• AI-driven monitoring (AIOps tools)

• Basic knowledge of ML models for anomaly detection

• Experience integrating GenAI / ChatOps for support automation

Tools &Technologies

• Incident Management: ServiceNow, JIRA

•  Monitoring: Splunk, AppDynamics, Dynatrace

•  Version Control: Git (GitHub / GitLab /Bitbucket)

Preferred Skills

•  Certifications:

•  Azure / AWS Certified Solutions Architect or DevOps Engineer

•  ITIL Foundation / Advanced ITIL[i]

Exposure to:

•  Python automation & scripting

•  AI/ML certifications or hands-on experience

•  Financial services / high-availability environments (bonus)

Job Description

1. Market Research & Analysis
- Conduct market research to identify new business opportunities, market trends, and customer needs.
- Analyze competitors and industry trends to inform strategic decisions.
2. Lead Generation & Prospecting
- Identify potential clients or partners through networking, industry events, and cold outreach.
- Develop and maintain a pipeline of prospects to generate new business opportunities.
3. Client Relationship Management
- Build and maintain strong relationships with existing clients, ensuring ongoing business and repeat sales.
- Handle client inquiries, concerns, and negotiations to ensure client satisfaction.
4.Strategic Planning & Business Expansion
- Develop strategic business plans to achieve company goals, including market expansion, product/service diversification, or entry into new regions.
- Collaborate with senior management to create actionable growth strategies.
5. Partnerships & Alliances
- Identify and establish partnerships or alliances that will benefit the business.
6. Sales & Revenue Generation
- Develop and implement sales strategies to meet or exceed sales targets.
- Work closely with the sales team to close deals and maintain a steady revenue flow.
7. Proposal Development & Presentations
- Prepare and present business proposals and presentations to potential clients or stakeholders.
- Customize proposals to meet the specific needs of the client or project.
8. Cross-functional Collaboration
- Work with marketing, product development, finance, and other departments to align business development efforts with overall company objectives.
- Provide feedback to internal teams regarding client needs, market trends, and opportunities for improvement.

9. Contract Negotiation & Deal Closing
- Negotiate contracts, pricing, and other terms with clients and partners.
- Ensure that all deals are in line with company policies and legal guidelines.
10. Performance Tracking & Reporting
- Monitor and track performance metrics, such as sales revenue, market penetration, and client satisfaction.
- Provide regular reports and updates to senior management on progress, challenges, and areas for improvement.
11. Brand Representation
- Represent the company at industry events, conferences, and meetings to build brand awareness.
- Act as an ambassador for the business in interactions with clients, partners, and stakeholders.
12. Budget Management
- Manage budgets for business development initiatives and ensure effective use of resources.
- Ensure cost-effective strategies are in place for lead generation, marketing, and other business development activities.