COMPANY DESCRIPTION
Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
A. Business Analysis & Delivery Support
- Conduct business discovery and requirements gathering sessions.
- Translate business needs into user stories, functional specifications, and process flows.
- Support delivery of initiatives across enterprise systems, including ERP and commercial platforms.
- Facilitate workshops and stakeholder discussions to clarify scope and requirements.
- Track action items and support follow-through across cross-functional teams.
B. Governance & Compliance Support
- Support User Access Review (UAR) coordination and documentation for Business Applications.
- Assist in ensuring system configurations align with internal security policies.
- Provide documentation support for audit engagements and follow-up actions.
C. Technical Coordination & Solution Enablement
Work with technical teams to support platform setup and configuration activities, including:
- Supporting Azure-related environment coordination.
- Assisting in workflow automation enablement (e.g., n8n or similar platforms).
- Supporting configuration-based enhancements and system changes.
- Coordinating testing activities and validating solution outcomes.
This role requires techno-functional understanding but does not carry primary architecture ownership.
D. Stakeholder & Project Coordination
- Act as liaison between business stakeholders and technical teams.
- Support tracking of delivery timelines and dependencies.
- Escalate risks and issues to senior leadership where appropriate.
- Contribute to continuous improvement of business processes and system workflows.
QUALIFICATIONS
- Bachelor's degree in IT, Computer Science, Business Administration, or related discipline.
- 6-8 years of experience in Business Analysis within enterprise environments.
- Experience supporting ERP, commercial systems, or digital platforms.
- Familiarity with cloud platforms (e.g., Azure) and workflow automation tools is advantageous.
- Exposure to audit, access governance, or compliance activities is a plus.
- Experience working in cross-functional delivery teams.
Additional Skills
- Strong communication and facilitation skills.
- Structured and detail-oriented.
- Ability to manage multiple workstreams with guidance from senior leads.
- Collaborative team player with a proactive mindset.
Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.