Total 222 construction engineer job vacancies in Legal / Public / Security category

Our client, a well-known company is looking for candidates for the position of Senior Security Engineer.

Responsibilities

• Conduct security assessments, identify risks and gaps, and propose practical, actionable improvement and remediation plans.
• Support the design, evaluation, and implementation of cybersecurity solutions such as EDR, SASE, Zero Trust, and endpoint and network security controls.
• Engage in proof-of-concept activities, vendor evaluations, technical workshops, and customer discussions.
• Prepare assessment reports, technical documentation, project deliverables, and presentation materials.
• Coordinate with customers, internal teams, and vendors to deliver cybersecurity projects on time and within scope.
• Stay updated on emerging cybersecurity technologies, threats, and best practices to continuously improve service quality.

Key Requirements and Experience

• Degree in Information Technology, Cybersecurity, Computer Engineering, Computer Science, or a related field.
• Minimum 5 years of experience in cybersecurity, security engineering, security assessment, solution implementation, or cybersecurity consulting.
• Hands-on experience in security assessment, gap analysis, risk identification, and remediation planning.
• Experience working with customers or stakeholders in consulting, project delivery, or advisory roles.

Required Technical Skills

• Knowledge and practical experience in one or more areas such as EDR, SASE, Zero Trust, endpoint security, network security, cloud security, vulnerability management, or security governance.
• Ability to understand cybersecurity risks and translate technical findings into practical recommendations.
• Ability to explain cybersecurity risks, solutions, and priorities clearly to both technical and non-technical audiences.

Preferred Qualifications

• Experience with Cato Cloud or similar SASE platforms.
• Knowledge of security frameworks such as NIST Cybersecurity Framework, CIS Controls, or ISO/IEC 27001.
• Familiarity with network and infrastructure fundamentals such as firewalls, VPN, routing, Active Directory, Microsoft 365 security, or cloud connectivity.
• Relevant cybersecurity certifications such as CISSP, CISM, CISA, Security+, CySA+, GIAC, Microsoft Security, AWS Security, Azure Security, or vendor certifications.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities

1. Administer, configure, and maintain network security technologies, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and network access control solutions.
2. Monitor network security events and investigate security alerts, incidents, and potential threats.
3. Implement and maintain firewall policies, network segmentation, access controls, and secure connectivity solutions.
4. Troubleshoot and resolve network security issues while ensuring minimal disruption to business operations.
5. Conduct security reviews, vulnerability assessments, and configuration audits of network infrastructure.
6. Support the design and implementation of secure network architectures and infrastructure solutions.
7. Create and manage security architecture and design artefacts that embed security principles into enterprise systems and ensure alignment with organizational architecture standards and business objectives.
8. Develop and maintain network security documentation, diagrams, standards, procedures, and operational guides.
9. Collaborate with infrastructure, application, and enterprise architecture teams to ensure security requirements are incorporated into projects and operational activities.
10. Support security incident response, root cause analysis, and remediation activities.
11. Assist with compliance, audit, and risk management initiatives by providing technical expertise and evidence of security controls.
12. Stay current with emerging cybersecurity threats, technologies, and industry best practices.

Required Skills and Experience

1. Strong understanding of networking concepts, including TCP/IP, routing, switching, DNS, DHCP, VPNs, and network segmentation.
2. Hands-on experience managing enterprise firewalls and security technologies.
3. Knowledge of network security principles, security monitoring, threat detection, and incident response.
4. Experience with vulnerability management and security hardening practices.
5. Ability to interpret security requirements and implement appropriate technical controls.
6. Strong analytical, troubleshooting, and problem-solving skills.
7. Excellent documentation and communication skills.

Qualifications

1. Bachelor’s degree in information technology, Computer Science, or a related field.
2. Minimum 7 Years of experience in network security, cybersecurity, or ICT infrastructure security roles.
3. Should have experience in Azure Cloud environment  

Required Certifications

1. CCNA or CCNP
2. PCNSA
3. AWS/Azure Certified

Responsibilities

• Conduct security assessments, identify risks and gaps, and propose practical improvement plans.
• Support design, evaluation, and implementation of cybersecurity solutions such as EDR, SASE, Zero Trust, and endpoint/network security controls.
• Support proof-of-concept activities, vendor evaluations, technical workshops, and customer discussions.
• Prepare assessment reports, technical documentation, project deliverables, and presentation materials.
• Coordinate with customers, internal teams, and vendors to deliver cybersecurity projects on time and within scope.
• Stay updated on cybersecurity technologies, threats, and best practices to improve service quality.

Requirements

• Minimum 5 years of experience in cybersecurity, security engineering, security assessment, solution implementation, or cybersecurity consulting.
• Experience in security assessment, gap analysis, risk identification, and remediation planning.
• Experience working with customers or stakeholders in consulting, project delivery, or advisory roles.
• ⁠Knowledge and practical experience in one or more areas such as EDR, SASE, Zero Trust, endpoint security, network security, cloud security, vulnerability management, or security governance
• Ability to understand cybersecurity risks and translate technical findings into practical recommendations.
• Ability to explain cybersecurity risks, solutions, and priorities clearly to technical and non-technical audiences.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232 

Roles & Responsibilities

1. The role will focus on project delivery and implementation for security related products across infrastructure and systems.
2. Will also perform configuration, testing and maintenance support for the security devices.
3. Experience in Information Security Risk Management, Vulnerability Management and Assessments.
4. Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
5. Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
6. Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

1. Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
2. Minimum 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
3. CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
4. Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
5. Familiar with IM8 policies
6. Excellent problem-solving and analytical skills

IT Security Engineer (Governance, Incident Response& Vulnerability Management)

Mon to Fri Office hours/ Outram Work Location
Cat2B security clearance for this 1 year project renewable

Salary Package:
• Up to S$5,000 Basic
• 1 Month Performance Bonus
• S$50 Monthly Mobile Phone Claim
• Additional S$100 Staff Amenities Claim given for Night Deployment or Weekend Patching Activities

Join a growing cybersecurity team responsible for protecting critical enterprise IT systems, applications, and infrastructure. We are seeking a hands-on IT Security Officer who enjoys security operations, incident response, vulnerability management, and compliance activities. You will be under Agency payroll for this 1 Yr project renewable assignment.

Key Responsibilities

Security Governance
• Develop, review and maintain information security policies, standards and procedures
• Support security risk assessments and risk register management
• Ensure compliance with security frameworks and regulatory requirements

Threat Detection & Incident Response
• Monitor and investigate security incidents using SIEM and EDR platforms
• Perform incident triage, root cause analysis and risk assessment
• Coordinate incident escalation and remediation activities
• Maintain incident response plans and playbooks

Vulnerability Management
• Perform vulnerability assessments and coordinate remediation activities
• Work closely with infrastructure, application and system owners to address security findings
• Prioritize vulnerabilities based on risk and business impact
• Track remediation progress and reporting

Compliance & Auditing
• Support internal and external security audits
• Prepare security documentation and evidence collection
• Assist in compliance reporting and governance reviews

Good to Have Exposure
• Cloud Security (AWS, Azure, GCP)
• IAM, SSO, MFA and PAM solutions
• Data Loss Prevention (DLP)
• Security Awareness Training
• Third-Party Risk Management
• Application Security and Secure SDLC
• OT / ICS / SCADA Security

Requirements
• Minimum 3 years of IT Security or Cybersecurity experience
• Hands-on experience in Security Operations, Incident Response or Vulnerability Management
• Experience using SIEM, EDR and Vulnerability Scanning tools
• Familiarity with security frameworks such as ISO27001, NIST or CIS Controls
• Strong stakeholder management and communication skills
• Ability to work independently and coordinate with multiple technical teams

Preferred Certifications
• Security+
• CEH
• GSEC
• CySA+
• SSCP
• CISSP (Advantageous)
• ISO27001 Lead Implementer/Auditor (Advantageous)

If you enjoy investigating security incidents, managing vulnerabilities and strengthening enterprise security posture, we would like to hear from you.

EA LicenseNo: 09C4235 I EA Reg: R1103307 (Hong Mei Lin)

• Administer, configure, and maintain network security technologies, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and network access control solutions.
• Monitor network security events and investigate security alerts, incidents, and potential threats.
• Implement and maintain firewall policies, network segmentation, access controls, and secure connectivity solutions.
• Troubleshoot and resolve network security issues while ensuring minimal disruption to business operations.
• Conduct security reviews, vulnerability assessments, and configuration audits of network infrastructure.
• Support the design and implementation of secure network architectures and infrastructure solutions.
• Create and manage security architecture and design artefacts that embed security principles into enterprise systems and ensure alignment with organizational architecture standards and business objectives.
• Develop and maintain network security documentation, diagrams, standards, procedures, and operational guides.
• Collaborate with infrastructure, application, and enterprise architecture teams to ensure security requirements are incorporated into projects and operational activities.
• Support security incident response, root cause analysis, and remediation activities.
• Assist with compliance, audit, and risk management initiatives by providing technical expertise and evidence of security controls.
• Stay current with emerging cybersecurity threats, technologies, and industry best practices.

Required Skills and Experience

• Strong understanding of networking concepts, including TCP/IP, routing, switching, DNS, DHCP, VPNs, and network segmentation.
• Hands-on experience managing enterprise firewalls and security technologies.
• Knowledge of network security principles, security monitoring, threat detection, and incident response.
• Experience with vulnerability management and security hardening practices.
• Ability to interpret security requirements and implement appropriate technical controls.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent documentation and communication skills.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum 7 Years of experience in network security, cybersecurity, or ICT infrastructure security roles.
• Should have experience in Azure Cloud environment  

Required Certifications

• CCNA or CCNP
• PCNSA
• AWS/Azure Certified

Responsibilities

• Install, configure, maintain, and troubleshoot electronic security systems including CCTV, Access Control Systems, Intrusion Detection Systems, Intercom Systems, and Visitor Management Systems.
• Support system integration, testing, commissioning, and handover of security solutions at customer sites.
• Design, configure, and maintain network infrastructure supporting security systems, including switches, routers, firewalls, VLANs, and wireless networks.
• Monitor security systems and network infrastructure to ensure optimal performance and system uptime.
• Perform preventive maintenance, system upgrades, firmware updates, and corrective maintenance for installed systems.
• Diagnose and resolve technical faults, alarms, and system failures in a timely manner.
• Support centralized security management platforms and monitoring systems.
• Ensure cybersecurity protection of security devices and networks through proper configuration and best practices.
• Coordinate with clients, vendors, and subcontractors for project execution, maintenance, and technical support.
• Conduct site surveys and support project implementation activities.
• Maintain accurate documentation including system configurations, network diagrams, maintenance reports, and service records.
• Provide technical support and training to customers and internal teams.
• Ensure compliance with company standards, safety requirements, and industry best practices.

Requirements

• Diploma or Degree in Electronics, Electrical Engineering, Information Technology, Computer Science, Telecommunications, or related field.
• Minimum 3–5 years of experience in electronic security systems, CCTV, Access Control, or related ELV/security industry.
• Good understanding of IP networking concepts such as TCP/IP, VLANs, routing, switching, and wireless networks.
• Hands-on experience with CCTV systems, Access Control Systems, Intrusion Detection Systems, and integrated security solutions.
• Familiarity with leading security platforms such as Hikvision, Axis, Milestone, Genetec, Bosch, Honeywell, or similar systems.
• Basic knowledge of network security principles, firewalls, VPNs, and cybersecurity best practices.
• Experience in system installation, configuration, testing, and commissioning.
• Ability to troubleshoot hardware, software, and network-related issues.
• Strong communication skills and ability to work with customers and project teams.
• Ability to work independently and handle site-based work and multiple projects.
• Willingness to work after office hours or attend emergency maintenance when required.
• Certifications such as CCNA, Security+, or vendor certifications in CCTV/access control systems will be an added advantage.

We are seeking a skilled Cybersecurity Engineer to safeguard our organization's digital assets through effective security measures and proactive risk management. This role emphasizes leadership in incident response, vulnerability assessments, and the establishment of comprehensive security practices.

Responsibilities:

• Lead the execution of security awareness training initiatives, including sessions, phishing simulations, and assessments to foster a culture of security compliance.

• Conduct thorough IT security risk assessments to identify vulnerabilities and drive remediation efforts across the organization.

• Oversee vulnerability assessments, penetration testing, and security audits, coordinating with internal teams and external vendors for effective tracking of findings.

• Develop and maintain security frameworks, policies, and guidelines in line with regulatory and governance requirements.

• Monitor security systems to detect unauthorized access and respond appropriately to threats.

• Direct incident response efforts, including investigation, root-cause analysis, and documentation for audit readiness.

• Research emerging security threats and propose effective mitigation strategies.

• Provide technical security advice to teams involved in infrastructure, applications, and business processes.

• Support governance and compliance assessments through meticulous maintenance of security documentation and risk metrics.

• Manage IT security audit processes, ensuring timely handling of documentation and addressing auditors' queries.

Requirements:

• A recognized degree in Cybersecurity, Computer Science, IT, or a related field.

• A minimum of 3 years of experience in an IT security role.

• Strong understanding of security frameworks (e.g. ISO/IEC 27001, NIST Cybersecurity Framework), risk management methodologies, and awareness of the top 10 OWASP vulnerabilities.

• Preferred certifications: CRISC, CISM, and/or CISSP.

• Comprehensive hands-on experience with cybersecurity technologies including EDR and NDR solutions, firewalls, vulnerability scanning tools (e.g. Nessus), email security, DLP, Microsoft Purview, IPS, web security controls, and secure network protocols.

• Excellent collaboration skills, enabling effective teamwork across technical teams and stakeholders.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

[Order Number: 1093349]

Responsibilities:

• Manage post-sales activities for cybersecurity or network performance monitoring products.
• Implement large-scale projects locally and regionally.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Communicate issues clearly and concisely.
• Demonstrate excellent written and verbal communication skills.
• Perform any other ad-hoc tasks as assigned.

Requirements:

• 1 year of relevant experience in the IT industry providing network support and administration.
• Knowledge and experience in networking, such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Willingness to work hard and eagerness to learn about new technologies.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

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https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

This position is being recruited to support regional information security operations and strengthen cybersecurity capabilities across overseas regions.

Responsibilities:

·      Support the implementation and operation of information security controls and solutions across overseas regions, covering areas such as infrastructure, network, endpoint, application, data, and identity security.

·      Participate in security projects and initiatives, including planning, coordination, deployment, and ongoing improvement activities.

·      Assist in the implementation of governance, risk, compliance, privacy, and data protection initiatives.

·      Support the development and maintenance of security standards, procedures, and technical baselines.

·      Collaborate with regional and global teams to improve overall cybersecurity capabilities.

·      Provide ad-hoc support for regional and global cybersecurity initiatives as required.

Requirements:

·      Bachelor’s degree in information security, Cyber Security, Computer Science, Information Technology, or a related field.

·      At least 2 years of working experience in information security, cybersecurity, network security, IT infrastructure, system administration, or related areas.

·      Familiar with common information security technologies and concepts, such as network security, endpoint security, IAM, data protection, vulnerability management, SOC/SIEM, or cloud security.

·      Familiar with information security and privacy frameworks, such as ISO 27001/27701, ITIL, or related standards and best practices.

·      Basic knowledge of networking and operating systems (Windows/Linux).

·      Good analytical, problem-solving, and communication skills.

·      Able to work effectively with teams across different regions and cultures.

·      Security certifications (e.g. CISSP, CISA, CCSP, Security+, CCNA/CCNP) are an advantage.

·      Candidates with a Diploma and strong relevant working experience will also be considered.

·      Excellent communication and interpersonal skills in both English and Chinese (to liaise with Mandarin speaking stakeholders).

Description

IAM Operations

• Manage the day-to-day operations of IAM systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities.
• Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment.
• Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance.
• Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows.
• Monitor IAM systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly.
• Maintain accurate documentation of IAM configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

• Support periodic access reviews and IAM audits, identifying and remediating access risks in line with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks and remediation action plans, providing updates to relevant stakeholders.
• Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

• Serve as the first point of contact for IAM-related issues and queries from users and IT teams, providing clear and timely resolution.
• Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs.
• Maintain service quality and operational consistency as the team transitions project-focused members to new IAM initiatives.

A Security Engineer I is professional responsible for designing, implementing, and maintaining technical security measures, focusing on vulnerability management, threat detection, and infrastructure protection. They secure cloud/on-prem environments using automation (Python, Terraform) and tools like SIEM or EDR, often collaborating with DevOps to remediate security risks and strengthen security posture.

Essential Functions:

• Develop and maintain security policies, guidelines, and lead implementation in all systems, including AWS and in particular CloudTrail, EKS, AWS Inspector, EC2, EMR, S3, AWS Identity Center, RDS, Security Hub, Guard Duty.

• Architect, design, implement, support, and evaluate security-focused tools and controls to meet security and compliance needs.

•  Integrate security checks into the CI/CD pipelines to ensure continuous compliance and shift left security practice.

• Utilize tools like Terraform or Cloud Formation to build, deploy and enforce compliance and secure cloud infrastructure.

• Utilize networking (VPC, Firewall, Transit Gateways), container security and encryption.

• Builds scripts (phyton, bash) and serverless functions (AWS Lambda) for alerting on anomalies, misconfigurations and threats include automations to auto respond to such threat actors/findings.

• Oversee threat management and security incident handling, including the coordination of investigations and reporting of security incidents to management, in alignment with business.

•  Work with the team and QSA on PCI (level 1 & level 2 service provider) & SOC initiatives for the company.

• Ensure that security is factored into the evaluation, selection, and configuration of hardware, applications and software.

• Ensure audit trails, systems logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Provide support and guidance for legal and regulatory compliance efforts, including audit support.

• Promote information security awareness throughout the company. Stay current with security technologies and threats by monitoring vendor and industry publications and attending training.

• Secure sensitive data, manage user credentials through principal of least privileges, track user activity.

• Proactively identify security risks and implement practices that meet standards for information security, by analyzing current systems, and working with IT and the business. Partner with development and infrastructure teams to identify and remediate vulnerabilities Develop mitigation plans.

Qualifications:

• Bachelor Degree in Computer Science or related technical field

• 3 to 5 years in cybersecurity experience within a professional environment

• Certified Information Systems Security Professional certification is a plus

Knowledge, Skills and Abilities:

• Experience with IDS/IPS, file integrity, internal/ external penetration & vulnerability tests, FIM, SEIM, Log aggregation tools required

• Development and scripting experience to build automation: Lambda, Terraform, Cloud Formation, API Integrations

• Understanding of the software development life cycle and CI/CD pipelines

• Ability to execute process and standards around code quality and the deployment lifecycle including SAST and DAST

• Experience in SIEM, MDR, EDR, DLP Identity Management, WAF, WAS, Incident Response, attack surface management

• Proactively find weaknesses in applications and network through audits, penetration tests and security assessments

• Prepare reports on security metrics, attempted attacks, document findings and actions taken

• Proven record of learning new languages, skills and technologies quickly, with minimal guidance

• Takes initiative, stays focused, always accountable

• Thrives in a fast-paced environment with the ability to focus on achieving the target whole minding longer term goals along the way

• Excellent communication skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description

IAM Operations

• Manage the day-to-day operations of IAM systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities.
• Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment.
• Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance.
• Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows.
• Monitor IAM systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly.
• Maintain accurate documentation of IAM configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

• Support periodic access reviews and IAM audits, identifying and remediating access risks in line with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks and remediation action plans, providing updates to relevant stakeholders.
• Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

• Serve as the first point of contact for IAM-related issues and queries from users and IT teams, providing clear and timely resolution.
• Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs.
• Maintain service quality and operational consistency as the team transitions project-focused members to new IAM initiatives.

JD for System Engineer

Manage the day-to-day operations of client systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities. Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment. Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance. Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows. Monitor client systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly. Maintain accurate documentation of system configurations, procedures, access records, and operational runbooks.

Access Governance and Compliance

Support periodic access reviews and audits, identifying and remediating access risks in line with internal policies and regulatory requirements. Assist in tracking system related risks and remediation action plans, providing updates to relevant stakeholders. Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.

Stakeholder Support

Serve as the first point of contact for system -related issues and queries from users and IT teams, providing clear and timely resolution. Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs. Maintain service quality and operational consistency as the team transitions project-focused members to new system initiatives.

The IAM Operations Analyst is responsible for the day-to-day operation, administration, and support of the organization's Identity and Access Management (IAM) services. This role ensures that user and machine identities are managed securely and efficiently throughout their lifecycle while maintaining compliance with internal policies and regulatory requirements. The position works closely with IT, security, and business stakeholders to deliver reliable identity services, support access governance activities, and maintain a strong security posture across the enterprise.

Key Responsibilities

IAM Operations

• Manage the daily operation of IAM platforms, including user and machine identity provisioning, de-provisioning, modification, and lifecycle management.
• Administer and maintain Active Directory (AD) and LDAP directory services, ensuring the accuracy and integrity of identity data across the environment.
• Operate, support, and maintain One Identity solutions, including configuration, troubleshooting, issue resolution, and routine system maintenance.
• Process access requests in accordance with established policies, approval workflows, and service level expectations.
• Monitor IAM systems and services for operational issues, anomalies, policy violations, and potential security threats, escalating and resolving incidents as required.
• Maintain and update IAM documentation, including system configurations, operational procedures, access records, and support runbooks.
• Support system upgrades, patches, and ongoing improvements to IAM platforms and processes.

Access Governance & Compliance

• Support periodic access certification reviews and audit activities to ensure appropriate access rights are maintained across the organization.
• Identify, investigate, and remediate access-related risks and control gaps in alignment with internal policies and regulatory requirements.
• Assist in tracking IAM-related risks, remediation activities, and action plans, providing regular updates to stakeholders.
• Generate and maintain reports on user access, identity lifecycle activities, policy compliance, and audit findings.
• Support evidence collection and documentation for internal and external audits.

Stakeholder Support & Service Delivery

• Act as the primary point of contact for IAM-related requests, incidents, and inquiries from users, application owners, and IT teams.
• Provide timely troubleshooting and resolution of IAM issues while maintaining a high level of customer service.
• Collaborate with IT infrastructure, cybersecurity, and application teams to ensure identity and access controls align with business and security requirements.
• Contribute to continuous service improvement initiatives, helping maintain operational stability while supporting ongoing IAM transformation projects.
• Ensure service quality, operational consistency, and knowledge transfer as resources transition between operational and project-based IAM initiatives.

Qualifications & Experience

Required

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
• Experience supporting Identity and Access Management operations in an enterprise environment.
• Hands-on experience with Active Directory, LDAP, and identity lifecycle management processes.
• Experience administering or supporting One Identity solutions or comparable IAM platforms.
• Understanding of access governance, role-based access control (RBAC), joiner-mover-leaver processes, and privileged access concepts.
• Knowledge of IT security principles, audit requirements, and compliance frameworks.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred

• Experience with identity governance and administration (IGA) platforms.
• Familiarity with cloud identity services such as Microsoft Entra ID (Azure AD) or other cloud IAM technologies.
• Knowledge of ITIL service management practices.
• Relevant certifications such as Security+, ITIL Foundation, Microsoft Identity certifications, or IAM-related certifications.