Employment type: 1-year contract (Renewable)
Location: Ang Mo Kio
Working Days/ Hours: Mon-Fri 8:30am to 6pm
Eligibility: Singaporean ONLY

Job Overview:

We are looking for a Technical Specialist with AI competencies to support the development and implementation of digital learning applications, including Learning Management Systems (LMS) and other learning technology platforms.

This role involves designing, integrating, and maintaining intelligent learning solutions that enhance user experience, personalize learning pathways, and improve platform capabilities through AI technologies. The ideal candidate will combine strong software engineering skills with knowledge of AI tools and technologies applied to learning environments.

Key Responsibilities:

Learning Application Development

• Develop, customize, and maintain learning applications such as Learning Management Systems (LMS) and other digital learning platforms.

• Support system implementation, configuration, and deployment of learning technologies.

• Ensure applications are scalable, secure, and aligned with system architecture standards.

AI Integration & Development

• Design and integrate AI-powered features into learning platforms, such as recommendation engines, chatbots, or adaptive learning tools.

• Work with AI frameworks and APIs to enhance learning analytics, learner engagement, and personalization.

• Explore and implement AI-driven solutions to improve content discovery, learner support, and performance tracking.

System Integration

• Integrate LMS platforms with other enterprise systems (e.g., HR systems, authentication systems, analytics platforms) using APIs and middleware.

• Ensure compatibility with e-learning standards such as SCORM, xAPI, or LTI.

Testing & Optimization

• Conduct system testing, debugging, and performance optimization for both application and AI components.

• Monitor platform performance and identify opportunities for improvement.

Collaboration

• Work closely with instructional designers, project managers, and product teams to translate learning requirements into technical solutions.

• Collaborate with data engineers and AI specialists to implement machine learning models and intelligent features.

Documentation & Support

• Maintain technical documentation for system architecture, integrations, and AI components.

• Provide technical troubleshooting and support during system implementation and deployment.

Skills & Experience Required

• Technical Skills: Experience in software development using Python, JavaScript, C#, or Java. Knowledge of HTML5, CSS, REST APIs, microservices architecture, and Learning Management Systems (LMS) or learning technology platforms. Hands-on experience with relational databases such as Microsoft SQL Server, MySQL, or PostgreSQL.
• AI & Data Competencies: Familiarity with AI/ML frameworks such as TensorFlow, PyTorch, or Scikit-learn. Experience integrating AI APIs/services including NLP, recommendation engines, or chatbot frameworks. Understanding of learning analytics, data processing, and AI-driven personalization.
• Systems & Integration: Experience integrating enterprise systems through APIs or middleware. Understanding of cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with SCORM, xAPI, LTI, or other digital learning standards is advantageous.
• Soft Skills: Strong analytical, problem-solving, and communication skills, with the ability to translate technical concepts into practical solutions and work effectively in cross-functional teams.
• Systems Administration: Knowledge of user access management, data backup processes, and security protocols in cloud-based environments.
• Project Collaboration: Experience working with both technical and non-technical stakeholders in collaborative project environments.
• Attention to Detail: Ability to ensure configurations, customizations, and integrations meet required specifications and standards.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
• Certifications: Relevant certifications in AI, cloud platforms, or software engineering are an advantage. (e.g., Machine Learning, AWS, Microsoft, LMS-specific certifications).
• Experience with Cloud-Based Systems: Experience with cloud platforms like AWS, Azure, or Google Cloud, particularly in the context of learning platforms
• Experience with SCORM/ xAPI: Familiarity with e-learning standards like SCORM, xAPI, and Tin Can API for tracking and reporting learning activities.
• Familiarity with Data Security: Knowledge of data security practices, especially as they apply to sensitive learning and employee data.

Job Responsibilities:

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables toenhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants andsubcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues thatwill impact project performance.
• Support tender team and prepare technical tender documents as per specifications forbidding of civil and structural engineering projects as when assigned.

Requirements:

• PE Board Recognised Degree in Civil Engineering
• Min 1 year of design management experience with at least 2 years of design experience withD&B main contractor or consultancy firm
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills.
• Good organization and time management skills.

Details :

• Monday - Friday (8.30am-6pm)

• Location: Ubi

• Performance Bonus & Career Progression

Job Scope :

• Provide technical support and troubleshooting assistance to customers via phone, email, WhatsApp, and onsite visits.

• Perform equipment installation, commissioning, maintenance, servicing, and repairs.

• Coordinate with vendors and internal teams to resolve technical issues promptly.

• Conduct product demonstrations, user training, and technical briefings for customers.

• Support in-house repair activities and provide technical guidance when required.

• Maintain accurate service reports and ensure timely follow-up on customer enquiries and support cases.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

Key Responsibilities

• Maintain and support daily operations of Windows servers and Active Directory environments.
• Manage and support virtualization platforms such as VMware vSphere.
• Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
• Troubleshoot network issues and support LAN operations, including routing and switching environments.
• Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
• Monitor network performance and identify anomalies using tools such as SolarWinds.
• Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
• Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
• Ensure airport operational systems and infrastructure platforms are available and stable.
• Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
• Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
• Participate in system implementation, testing, maintenance, and operational readiness activities.
• Support basic network security tasks, including firewall rule adjustments and access control updates.
• Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
• Conduct operational activities in alignment with ITIL service management practices and established procedures.
• Provide occasional after-hours, standby, or shift support as operationally required.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
• Foundational certifications like CCNA are preferred.

• Familiarity with Windows Server and Active Directory environments.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
• Foundational understanding of networking and IT infrastructure.
• Exposure to VMware vSphere virtualization environments.
• Basic knowledge of SQL or database concepts is advantageous.
• Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
• Experience with network monitoring tools such as SolarWinds is advantageous.
• Understanding of ITIL service management practices is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Willingness to learn and support multiple IT platforms.

Experience

• 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
• Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
• Experience in supporting 24x7 or mission-critical operational environments is a plus.
• Experience in airport, aviation, or large-scale operational environments is advantageous.
• Experience in customer-facing roles or coordinating with stakeholders is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WR6WV7R

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Salary: $3000 - $4000
• Working Hour: Mon - Fri, 8.30am - 6.00pm
• Location: Ubi
• Permanent Role + AWS + Variable Bonus

Responsibilities:

• Handle technical support cases on-site and via phone, WhatsApp, and email.
• Perform on-site installation, commissioning, troubleshooting, repair, and maintenance.
• Escalate and liaise with vendors on technical issues when required.
• Conduct product training and demonstrations for clients or users.
• Support internal product repair and training activities.

Requirements:

• Minimum Diploma in Electrical / Electronic Engineering, IT, or related field.
• At least 4 years of relevant experience.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 1 year of design management experience with at least 2 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Technical Sales Engineer
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Analyze clients’ technical requirements and recommend tailored solutions
• Craft and deliver engaging technical presentations, product demos, and proposals
• Lead pre-sales activities, including site visits, technical inquiries, and tender submissions
• Collaborate with engineering and product teams to develop customized applications and support
• Provide post-sales technical assistance and conduct training sessions as needed
• Oversee major accounts including international conglomerates, government bodies, and top consulting firms
• Support regional branches in business development and marketing initiatives

APPLY NOW!!!

• Diploma in Electrical/Mechatronics/Electronic/Mechanical Engineering
• Min. 1 year of working experience in related field
• Experience in power systems, UPS, or related sectors is a plus
• Training is provided to inexperience candidate
• Ability to read and interpret technical drawings, specifications, and schematics
• Proficiency in Microsoft Office, AutoCAD, or other relevant engineering software is an advantage
• Willingness to travel for client meetings and site visits

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77201 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Overview

We are a growing organization providing advanced power supply and testing solutions to a diverse range of industries. We offer a collaborative work environment and strong opportunities for career growth.

Job Description

We are looking for a driven and customer-focused Technical Sales Engineer to support business growth in power supply and power test solutions.

In this role, you will combine technical knowledge with sales expertise to understand customer needs, recommend suitable solutions, and drive revenue growth. You will also work closely with internal teams to ensure successful project delivery.

Key Responsibilities

• Drive sales of AC/DC power supplies, programmable power sources, and testing solutions
• Identify and develop new business opportunities and customers
• Manage and grow existing customer accounts
• Gather customer requirements and propose suitable technical solutions
• Conduct product presentations and demonstrations
• Prepare quotations, negotiate pricing, and close sales deals
• Provide support across pre-sales and after-sales stages
• Collaborate with internal teams to ensure smooth project execution

Job Requirements

• Diploma or Degree in Electrical & Electronics Engineering or related field
• Minimum 2 years of experience in technical sales or applications engineering
• Basic knowledge of power electronics and AC/DC systems
• Familiar with electrical specifications such as voltage and current
• Ability to read and interpret datasheets and schematics
• Strong communication and presentation skills
• Customer-oriented with good problem-solving ability
• Self-motivated, proactive, and results-driven

Preferred (Good to Have)

• Experience in power supplies or test & measurement equipment
• Background in industrial electronics, automation, or energy industries
• Experience handling RFQs, tenders, or distributor networks

Other Information

• Working Location: Toa Payoh, Singapore
• Working Hours: Monday to Friday, 8:30 AM to 5:30 PM
• Work Arrangement: Hybrid arrangement available after probation

Salary & Benefits

• Competitive salary with commission and performance bonus
• Annual Wage Supplement (AWS) and variable bonus
• 5-day work week
• Medical benefits and insurance coverage
• Annual leave and medical leave
• Career progression opportunities (Senior / Regional roles)
• Training and development opportunities
• Exposure to industries such as electronics, EV, renewable energy, and R&D
• Travel opportunities for client visits and industry events

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description

• Industry/ Organization Type: Construction
• Position Title: Technical Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.30pm)
• Salary Package: Basic salary up to $4,500 + Variable Bonus
• Duration: 2-years Contract (Convertible to Permanent)

Key Responsibilities

• Prepare technical reports, design calculations, and specifications
• Create 2D and 3D drawings as needed
• Plan and oversee engineering projects
• Conduct feasibility studies and technical assessments, including site investigations
• Carry out site inspections and investigations as required
• Coordinate and communicate with clients, authorities, architects, engineers, contractors, and suppliers to resolve design and development issues
• Conduct research and gather data for projects and Capstone initiatives
• Ensure project compliance with current codes of practice and legal requirements
• Attend training courses provided by the company

APPLY NOW!!!

• Bachelor’s degree in civil & structural engineering, or relevant discipline
• Recognised qualification by the Professional Engineers Board Singapore (PEB) preferred
• Experience in restoration, civil or structural engineering design, or project management is an advantage
• Proficient in Microsoft Office and engineering design software
• Able to perform engineering hand calculations to relevant codes (BS/EC)
• Experience with CAD or BIM is preferred
• Willing to travel as required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #65005 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us