Total 271 system engineer job vacancies in Information Technology category

The VOIP Engineer will assist in the design, implementation, and maintenance of Voice over Internet Protocol (VOIP) systems and networks. Will work closely with senior engineers to support VOIP infrastructure and ensure its reliability and performance. This role involves troubleshooting, configuring, and optimizing VOIP systems to meet business requirements. VOIP Engineer will also provide technical support to end-users and collaborate with cross-functional teams to deploy new VOIP solutions.

Key Responsibilities

• Assist in the deployment and maintenance of VOIP systems and networks.
• Configure VOIP hardware and software components, including phones, gateways, routers, and switches.
• Monitor VOIP network performance and troubleshoot issues to ensure optimal functionality.
• Provide technical support to end-users for VOIP-related problems and inquiries.
• Assist in the integration of VOIP systems with other communication technologies.

Operational Management

• Configure PBX server with Asterisk, ensuring smooth operation and optimal performance of VOIP systems.
• Utilize expertise in PBX to streamline operations and enhance functionality.
• Apply in-depth knowledge of Asterisk to troubleshoot and resolve issues promptly, minimizing downtime.
• Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances.
• Configure IP phones, GSM gateways, and PRI gateways to integrate seamlessly with VOIP infrastructure, enabling efficient communication.
• Implement procedures for backup and disaster recovery of VOIP systems, safeguarding against data loss and ensuring business continuity.
• Develop and maintain comprehensive documentation for VOIP configurations, procedures, and troubleshooting steps, facilitating knowledge transfer and training.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

As a Software Engineer, you are required to write computer codes - utilizing industry standard software development and design methodologies appropriate to the functional design. You are also required to study existing codes, improve and refactor when possible, and participate in troubleshooting exercises.

Teamwork

• Collaborate with team members including business analysts, graphic designers and other members of a project team to develop the software concept, interface design, and architecture of the software application and ultimately translate the design into codes.
• Regularly update team members on progress and time estimations to ensure smooth operations and accurate planning.
• As a responsible and active team member, you are always open to share and receive ideas, information and feedback to achieve your common goal.

Testing

• To review and test software components for adherence to the design requirements and expected system behaviour.
• The rapid growth of our customer base has pushed our team to release version updates faster than ever. To keep up with the pace, you are encouraged to embrace and implement test automation to deliver your codes with speed and quality.

Research

• Research solutions to code and performance issues.
• Study program specifications to gain deeper understanding of performance expectations and coding requirements.
• Strive to propose/experiment on technologies, methodologies, tools and components that can make the products more robust, resilient and perform beyond expectation.

Personal Development

• To continuously participate in industry events, read and potentially contribute to relevant publications to advance your professional skills and career
• You are also encouraged to pursue educational opportunities in related field while under employment.

Job Requirements

• A Bachelor’s degree in Computer Science or related field. Experience can make up for the lack of a degree.
• Creative problem-solving abilities and strong work ethic with can do attitude.
• Ability to take high-level requirements and compile them into development tasks.
• Ability to thrive in a team/collaborative environment.
• Ability to function at a fast pace with multiple deadlines.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Company Background

Yonyou Network Technology Co., Ltd. is a leading provider of enterprise management software, ERP, and cloud computing solutions in Asia. With over 30 years of industry expertise, Yonyou serves millions of enterprises worldwide, helping them digitally transform their operations through innovative, localized ERP and cloud products.

Today, we are building a strong local team. We are looking for dedicated professionals who are passionate about technology, enjoy solving complex business problems, and want to contribute to a collaborative and growth-oriented environment.

Job Summary

Support the engineering team in developing, testing, and maintaining software applications. This internship offers hands-on experience in real-world projects, exposure to modern technologies, and an opportunity to build a strong foundation in software development.

Key Responsibilities

• Write high-quality, clean, and maintainable code under guidance, and participate in code reviews to follow best practices
• Collaborate with product managers, QA teams, and developers to ensure the timely delivery of high-quality projects
• Assist in the design, development, and deployment of software systems, including distributed systems and microservices architecture
• Support debugging, troubleshooting, and resolving technical issues
• Participate in system testing, documentation, and improvement of existing applications
• Continuously learn and explore new technologies to enhance development efficiency

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in Computer Science, Software Engineering, IT, or related fields
• Basic knowledge of programming concepts and the software development lifecycle
• Familiarity with JavaScript and SQL
• Good problem-solving and analytical skills
• Willingness to learn, proactive attitude, and strong sense of responsibility
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic knowledge of web development (HTML, CSS, JavaScript) 
• Familiarity with version control tools such as Git 
• Exposure to frameworks or backend development is an advantage

The Perks

• Mentorship, Training & Skill Development: Learn directly from experienced seniors with structured guidance and continuous skill development opportunities to advance your career
•  Easy Commute: Office strategically located near MRT and LRT stations
• Work-Life Balance: Regular team-building and sports activities
•  Professional Culture: A young, open environment free from office politics

VoIP工程師將協助設計、實施和維護網路電話（VoIP）系統和網路。他們將與高級工程師緊密合作，支援VoIP基礎設施，確保其可靠性和性能。該職位涉及故障排除、配置和優化VoIP系統，以滿足業務需求。 VoIP工程師也將為最終用戶提供技術支持，並與跨職能團隊合作部署新的VoIP解決方案。

主要職責

• 協助部署和維護 VoIP 系統和網路。
• 設定 VoIP 硬體和軟體元件，包括電話、網關、路由器和交換器。
• 監控 VoIP 網路效能並排除故障，以確保最佳功能。
• 為最終用戶提供與 VoIP 相關問題和諮詢的技術支援。
• 協助將 VoIP 系統與其他通訊技術整合。

營運管理

• 使用 Asterisk 設定 PBX 伺服器，確保 VOIP 系統流暢運作並達到最佳效能。
• 利用PBX的專業知識來簡化操作並增強功能。
• 運用對 Asterisk 的深入了解，及時排除故障並解決問題，最大限度地減少停機時間。
• 確保所有伺服器、工作站、電話設備和其他網路設備的網路連線正常。
• 配置 IP 電話、GSM 網關和 PRI 網關，使其與 VOIP 基礎設施無縫集成，從而實現高效通訊。
• 實施VOIP系統備份和災難復原程序，防止資料遺失，確保業務連續性。
• 開發和維護 VOIP 配置、流程和故障排除步驟的綜合文檔，以促進知識轉移和培訓。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

身為軟體工程師，您需要編寫電腦程式碼，並運用符合功能設計的業界標準軟體開發和設計方法。您還需要研究現有程式碼，盡可能地進行改進和重構，並參與故障排除工作。

團隊合作

• 與業務分析師、平面設計師和專案團隊的其他成員等團隊成員合作，開發軟體概念、介面設計和軟體應用程式架構，並最終將設計轉化為程式碼。
• 定期向團隊成員報告進度和時間預估，以確保順利營運和準確計畫。
• 作為一個負責任、積極主動的團隊成員，你始終樂於分享和接受想法、資訊和回饋，以實現共同目標。

測試

• 審查和測試軟體組件，以確保其符合設計要求和預期系統行為。
• 客戶群的快速成長促使我們的團隊以前所未有的速度發布版本更新。為了跟上這一步伐，我們鼓勵您採用並實施自動化測試，以快速、高品質地交付程式碼。

研究

• 研究程式碼和效能問題的解決方案。
• 仔細閱讀程序規範，以更深入地了解性能預期和編碼要求。
• 努力提出/試驗能夠使產品更加穩健、更有韌性並超越預期性能的技術、方法、工具和組件。

個人發展

• 為了持續參與行業活動、閱讀相關出版物並可能為其投稿，從而提升您的專業技能和職業發展，您需要積極投稿。
• 我們鼓勵您在工作期間尋求相關領域的教育機會。

職位要求

• 計算機科學或相關領域的學士學位。經驗可以彌補學位的不足。
• 具備創造性解決問題的能力和強烈的職業道德，並擁有積極進取的態度。
• 能夠將高層需求轉化為開發任務。
• 能夠在團隊/協作環境中取得成功。
• 能夠在快節奏的工作環境中應對多個截止日期。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會
• 遠距辦公的彈性

We are looking for System Engineers to join the team! They will be responsible for supporting the system team in all aspects of the development, testing and implementation of in-house integrated solutions. Project phases involved include design reviews, lab setup, factory acceptance test, installation, checkout, integration and on-site acceptance test, training and documentation.

Support System Lead in system design, system documentation, development and project delivery

Formulate / revise specifications for purchase of IT equipment (e.g. servers, switches) and software, ensure successful and timely delivery by contractor

Plan, manage and perform system equipment installation

Perform system OS and software installation, configuration

Perform OS hardening according to security guidelines

Plan and conduct system acceptance tests with customer, prepare acceptance test reports

Support integration testing

Provide support during project phase and system warranty period

Prepare operator manuals and assist in conduct of user training

Key Responsibilities

• Lead T&C for fire alarm and integrated life safety systems
• Conduct functional and integrated testing (C&E, BMS, suppression, smoke control, lifts, etc.)
• Prepare commissioning plans, reports, and documentation
• Manage commissioning schedule and site activities
• Supervise engineers/technicians and coordinate with contractors and consultants
• Ensure compliance with SS 645, Fire Code, and SCDF standards
• Support authority inspections and system handover
• Troubleshoot and resolve system faults

Requirements

• Diploma/Degree in Electrical/Electronic Engineering or related field
• Min. 2-5 years in fire alarm commissioning
• Knowledge of SS 645, Fire Code, SCDF requirements, and system integration
• Strong troubleshooting, coordination, and communication skills

Advantage

• Experience in SCDF inspection & handover
• Knowledge of BMS integration (Modbus/BACnet)
• Experience in large-scale projects in Singapore

Job Description: 

1) Provide technical support and maintenance for mainframe tools including JOBSCAN, ChangeMan SCM and IBM ADFz bundle products such as FILE MANAGER & DEBUG Software

2) Support the transition from ChangeMan to IBM ADFz bundle products

3) Configure and maintain Software Configuration Management (SCM) systems

4) Design and implement CI/CD pipelines for mainframe applications

5) Troubleshoot and resolve technical issues related to mainframe development tools

6) Collaborate with development teams to ensure smooth application delivery

7) Document processes, procedures and system configurations

8) Any other tasks related to software tool administration and maintenance as assigned

Working Experience and Skill Requirement:

1) Minimum 3 years of relevant working experience in technology related to above mentioned software is preferred

2) Hands-on experience with ChangeMan SCM, including configuration management and version control is preferred

3) Proficiency in COBOL, JCL, and DB2

4) Strong knowledge of mainframe development tools and technologies

5) Experience in scripting using REXX, JCL or similar mainframe scripting languages

6) Demonstrated problem-solving and analytical skills

Responsibilities

• Analyse, design, develop, implement, and support Equities Trading systems within a Banking and Finance environment.

• Participate in end to end system solution delivery

• Design, implement, and support FIX protocol based interfaces for order routing, execution, and trade processing.

• Implement and support message driven architectures using Message Queue (MQ) platforms for internal and external system integration.

• Provide hands on support for systems running on Oracle databases and Linux/Unix platforms.

• Support equities trading functions including order management, executions, trade capture, confirmations, and downstream settlement feeds.

• Work closely with business users, application vendors, project managers, and infrastructure teams to deliver stable and scalable solutions.

• Perform production support, troubleshooting, root cause analysis, and performance tuning for trading systems.

• Ensure all solutions comply with security, risk, regulatory, and architectural standards.

• Prepare and maintain technical documentation, operational procedures, and handover m

Skills/Requirement

• Minimum 6 years of relevant experience in Banking & Financial Services IT.

• Proven experience in implementing and supporting Equities Trading systems in a front office or market technology environment.

• Strong experience with FIX Protocol (e.g. FIX 4.x / FIX 5.x) for trading and market connectivity.

• Strong technical and platform expertise in Equity/FX trading systems, market data platforms, SaaS/cloud implementations, and mobile application development.

• Hands-on experience with MS SQL Server, Oracle, Windows, Linux, shell scripting, messaging queues, JBoss, Apache, Tomcat, Java, J2EE, JSP/Servlets, FIX messaging, CORBA, React Native, iOS/Android deployment, DevOps tools (Jenkins, Bitbucket), and scheduling tools (Control-M).

• Skilled in setting up applications within newly provisioned environments, including network, storage, agents, databases, Aldon, Control-M, Splunk, Geneos, and other monitoring tools.

• Hands on experience with Message Queue (MQ) technologies for system integration.

• Solid working experience with Oracle databases (SQL, performance tuning, data analysis).

• Strong exposure to Linux / Unix environments, including shell scripting.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Job Purpose

To operate and maintain all electrical and power-related system equipment installed in SMRT in compliance with our Quality objective as stated in our QP/WIs/Work Records.

Responsibilities

1. To plan, lead and oversee preventive maintenance and corrective maintenance works on electrical / power system related equipment to meet the Quality objective as stated in our QP and ensure all work in compliance with relevant procedures and safety requirement.
2. To ensure the performance of electrical / power system related equipment in revenue operations meet the performance targets through effective scheduling of PM programs and co-ordination of CM activities .
3. To plan and execute maintenance schedule and staff duty rosters in most effective and efficient manner.
4. To provide technical advice and instructions to subordinates including sub-contractor personnel and ensure all drawings, diagrams, manuals, task lists, WIs and work records are kept current and update.
5. To implement ISO procedure and carry out IPA/JSA & SSPP as assigned & planned.
6. To comply and exercise safety at all times in accordance to Safety Procedures.
7. To undertake any other tasks or functions that are incidental or ancillary to the performance of assigned work.
8. Manage appointed contractors for rectification works
9. To support other ad hoc basis projects as PM/PIC
10. To carry out any other ad-hoc tasks as assigned by Engineering Maintenance Manager / Engineer
11. To actively lead / participate in Kaizen Project to enhance and streamline maintenance processes and equipment performance
12. To mentor and provide guidance to newly promoted / joined AEs.
13. To cover EMM's duties when his supervisor is on leave.

Qualifications & Work Experience

• At least 3 to 5 years of relevant experience in maintenance and troubleshooting of electrical equipment.

Skills

• Self-motivated, always striving to improve or meet a standard of excellence.
• Able to lead by example.
• Able to communicate effectively and work in and as a team.

We regret that only shortlisted candidates will be notified.

Job title: Web System Engineer (DX/Software) - CK Job ID:20220

Location : West

Basic up to $3,800 + AWS bonus + Variable Bonus

Job responsibilities:

-Develop and deploy full-stack web applications to optimize business processes.

As a system engineer, your primary responsibilities will include user requirement gathering, understanding change request, designing, developing and deploying of web/ application. You have to be proficient in bothfront and back end coding, meeting user expectation to ensure application are delivered timely.

1) Build and implement web based application that support and address key business challenges

2) Create and execute unit tests to verify code functionality

3) Troubleshoot, debug and resolve software defects

4) Provide technical assistance to legacy software

5) Continuous improvements to existing application for better end user experiences

6) Documentation of end user requirements, design, coding and test scripts

Requirements:

• Possess a degree in Computer science/ Information Technology or equivalent
• Basic knowledge on basic VB script, ASP.NET Core
• Ability to apply JQuery, High chart JS, JavaScript HTML5, CSS
• Basic understanding on Oracle or SQL server database core
• Familiar with object-oriented programming technical skills and design principles
• SQL knowledge is a must

Interested applicants please send your resume to Calista@pasona.com.sg with email subject header "Job Application for Web System Engineer (DX/Software) - CK Job ID:20220".

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

We're looking for an analytical and detail-oriented Senior System Engineer to join our dynamic team in Singapore. In this role, you will be responsible for designing, implementing, and maintaining comprehensive system infrastructure that supports our enterprise operations. The ideal candidate will demonstrate exceptional organizational skills, innovative thinking, and a commitment to system reliability and performance. You will work collaboratively with cross-functional teams to ensure our infrastructure meets current and future organizational needs while maintaining the highest standards of security and efficiency. 

• Design, deploy, and manage enterprise system infrastructure across multiple environments, including on-premises, hybrid cloud, and cloud-native deployments 

• Administer and maintain Windows Server environments, Active Directory, Group Policy, and related infrastructure services 

• Manage virtualization platforms (VMware/Hyper-V) and optimize virtual machine performance and resource allocation 

• Monitor system performance, analyze metrics, and implement optimization strategies to ensure peak operational efficiency 

• Develop and maintain comprehensive backup and disaster recovery solutions to ensure business continuity and resilience 

• Implement and manage patch management processes, security updates, and system hardening procedures in compliance with organizational policies 

• Create and maintain PowerShell scripts, Infrastructure as Code (IaC) tools, and automation solutions to streamline routine administrative tasks 

• Troubleshoot complex system issues and provide technical support to resolve infrastructure problems with decisiveness and transparency 

• Collaborate with IT teams, security personnel, and stakeholders to ensure compliance with security policies, industry standards, and best practices 

• Participate in capacity planning, infrastructure upgrades, and technology assessments to support organizational growth and innovation 

• Document system configurations, procedures, architectural decisions, and best practices for knowledge management and team reference 

• Provide technical leadership and mentorship to junior team members, fostering a collaborative and supportive environment 

• Manage vendor relationships and evaluate emerging technologies to enhance system capabilities and efficiency 

Qualifications Required 

 Qualifications: 

• 8+ years of hands-on experience in system administration and infrastructure management 

• Strong expertise with Windows Server 2016/2019/2022 and Active Directory environments 

• Proficiency in virtualization technologies (VMware vSphere or Hyper-V) 

• Solid knowledge of DNS, DHCP, IIS, and file/print services 

• Experience designing and implementing backup and disaster recovery solutions 

• Proficiency in PowerShell scripting and automation 

• Knowledge of patch management and monitoring tools (SCCM, WSUS, or equivalent) 

• Understanding of cybersecurity best practices, system hardening, and compliance requirements 

• Experience in high-availability and disaster recovery environments 

• Strong analytical and problem-solving skills with the ability to troubleshoot complex infrastructure issues 

• Excellent organizational and documentation skills - Demonstrated ability to work collaboratively in team environments  

Preferred Qualifications: 

• Experience with cloud infrastructure platforms (Microsoft Azure, AWS, or Google Cloud Platform) 

• Familiarity with Infrastructure as Code (IaC) tools and practices 

• Knowledge of monitoring and logging solutions (ELK Stack, Splunk, Prometheus, or similar) 

• Experience with IT Service Management (ITIL) frameworks 

• Vendor management and technical leadership experience 

• Cross-platform system administration experience (Linux/Unix) 

• Network infrastructure and security knowledge 

• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware Certified Associate, or equivalent 

• Experience with incident management and change management processes 

What’s in It for You?

Join an Industry Leader | MNC/Listed, Established & Respected
Competitive Salary: : Up to $5000+ AWS + Bonus
Work-Life Balance OR Work Schedule: 8 AM - 5.30 PM (Mon – Fri)
Work Location: Tuas (Shuttle service provided- Joo Koon Mrt)

Our client is seeking a System Field Engineer ( Radar ) to join their team!

Your Role, Your Influence:

Responsibilities:

• Install, configure, and commission cutting-edge systems at customer sites.

• Perform maintenance and troubleshooting to ensure optimal system performance and reliability.

• Provide technical support and training, delivering exceptional customer experiences.

• Diagnose and resolve hardware and software issues with minimal downtime.

The Ingredients for Success:

• Diploma, ITE, or Degree in Electronics Engineering or a related field.

• Experience in maintenance, troubleshooting, or technical support is preferred.

• Comfortable with field-based work, standby duties, and hands-on technical tasks.
  

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Chong Zhe Hui

Registration No: R1984570

EA Licence no.: 14C7121

Job Summary:

The role involves providing comprehensive technical support and maintenance for operating systems, middleware, databases, LDAP, and container orchestration platforms. The candidate will be responsible for deploying, configuring, and managing these systems to ensure smooth operations in development and testing environments. In addition to hands-on technical tasks, the role requires supporting bid activities by producing infrastructure sizing and deployment topology, coordinating with cross-functional teams, and leading infrastructure-related discussions to enable effective planning and deployment at the customer site.

Key Roles and Responsibilities:

⦁ Provide support and maintenance for operating systems, including Windows, Linux, and IBM AIX, Solaris.

⦁ Deploy, configure and maintain middleware infrastructure, including IBM WebSphere, IBM MQ, Red Hat JBoss Enterprise Application Platform, and Red Hat JBoss AMQ.

⦁ Install, configure, and manage database servers, including IBM DB2, PostgreSQL, MySQL.

⦁ Install, configure, and maintain LDAP servers, including IBM Security Directory Server and Apache LDAP.

⦁ Install, configure, and maintain container orchestration platforms, including Kubernetes and Red Hat OpenShift Container Platform (OCP) clusters.

⦁ Handle technical matters such as troubleshooting, patching, and upgrading systems, both operating systems and middleware.

⦁ In addition to hands-on technical responsibilities, support bid activities by providing infrastructure sizing, coordinating with cross-functional stakeholders, and leading end-to-end technical discussions related to infrastructure planning and deployment.

Job Requirements and Qualifications:

⦁ Minimum 5-8 years of IT experience.

⦁ Ideally, exposure to both operating system and middleware administration.

⦁ Solid understanding of application architecture, covering authentication, web server, database servers, application servers, and messaging servers.

⦁ Proficient in Unix Shell scripting.

⦁ Hands-on experience with containerization technologies like Docker, Kubernetes, and OpenShift.

⦁ Eagerness to explore legacy systems and embrace new cloud platform services, along with a positive attitude to join the team on this journey.

⦁ Possession of any cloud certifications (e.g., AWS, Azure, GCP, or Red Hat) will be advantageous.

⦁ Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

Job Summary

TheNetwork and System Engineer is responsible for the design, implementation,administration, maintenance, security, and troubleshooting of ITinfrastructure, including servers, networks, firewalls, and related systems.The role supports both internal and customer-facing environments, ensuringsystem reliability, security compliance, and operational efficiency.

Key Responsibilities

Infrastructure & SystemsManagement

• Perform installation, migration, administration, maintenance, and troubleshooting of servers and IT systems.
• Design, install, configure, and maintain servers, network devices, and firewall systems.
• Proactively monitor and maintain system, network, and security infrastructure to ensure optimal performance and availability.
• Apply operating system updates, patches, security fixes, and configuration changes.
• Conduct system health checks, hardening activities, and remediation works.

Network & Security Administration

• Administer and support enterprise network and security environments, including data centre
• Maintain perimeter security systems such as firewalls and intrusion detection/prevention systems.
• Ensure compliance with cybersecurity and security hardening requirements.
• Manage and troubleshoot TCP/IP networking, VPN connectivity, switches, routing, and related network services.

Incident Management &Troubleshooting

• Analyse, troubleshoot, and resolve system, application, hardware, software, security, and network-related issues both remotely and on-site.
• Investigate incidents through system and network logs and identify root causes and preventive measures.
• Document incident reports and maintain records of system and network performance.
• Provide first and second-level technical support and coordinate issue resolution with vendors and internal stakeholders.

Project & Change Management

• Execute standard operational changes and project-related changes within approved maintenance and change windows.
• Participate in infrastructure projects, system enhancements, and new technology implementations.
• Support automation and scripting initiatives to improve operational efficiency.
• Assist in requirement gathering, solution design, implementation, and deployment of new systems and services.

Documentation & Vendor Management

• Maintain accurate technical documentation, including system architecture, configurations, operating procedures, process flows, and support guidelines.
• Liaise with vendors, service providers, and internal IT teams for issue resolution and project implementation.

Support & Operations

• Provide after-hours support for infrastructure incidents and scheduled maintenance activities.
• Participate in a 24x7 standby rotation roster.
• Travel to customer and project sites across Singapore when required.

Requirements

Education

• Degree or Diploma in Information Technology, Computer Science, or a related discipline.

Experience

• 3-5 years of relevant experience in systems, network, and security administration.
• Experience supporting enterprise infrastructure environments, including on-premises.
• Hands-on experience with Windows Server administration and Active Directory/LDAP user management.
• Experience with firewall, network, and security technologies.

Technical Skills

Strong knowledge of:

• Windows Server environments
• Active Directory / LDAP
• TCP/IP networking
• VPN technologies
• Network switches and routing
• Firewalls and security appliances
• Infrastructure monitoring and troubleshooting
• Scripting and automation tools
• Ability to diagnose and resolve hardware, software, system, middleware, and network issues.