Total 1,012 system analyst job vacancies in Information Technology category

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION :

1. Perform various types of testing including functional testing, API testing, and/or usability testing for assigned projects or products. 
2. Support and participate in performance testing and test automation testing activities. 
3. Perform testing activities, including test case design, test procedure preparation, test data creation, and test execution. 
4. Identify and document defects discovered during testing through Test Incident Reports 
5. Track and follow up on reported defects to ensure timely resolution, closure, or proper mitigation. 
6. Provide regular status updates and reports to the manager on testing progress, issues, risks, and overall quality status of assigned projects or products. 
7. Prepare and maintain testing deliverables in accordance with established standards, best practices, and audit or compliance requirements. 
8. Collaborate with developers, business analysts, and other stakeholders to clarify requirements, reproduce issues, and improve overall product quality. 
9. Perform other duties and responsibilities as assigned by the company from time to time. 

JOB REQUIREMENT :

1. Candidate must possess at least a Bachelor’s Degree in Computer Science or Information Technology, or a related field, and/or relevant professional certifications. 
2. Minimum 2 years of working experience in software testing/ quality assurance or related field. 
3. Good understanding of the software testing lifecycle and structured testing processes. 
4. Strong analytical and problem-solving skills, with good presentation skills and a high level of written and verbal communication in both English and Bahasa Malaysia. 
5. Basic understanding of programming languages, networking, or system infrastructure will be an added advantage. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位說明 ：

1. 對指派的項目或產品執行各種類型的測試，包括功能測試、API 測試和/或可用性測試。
2. 支援並參與性能測試和自動化測試活動。
3. 執行測試活動，包括測試案例設計、測試程式準備、測試資料建立和測試執行。
4. 透過測試事件報告識別並記錄測試過程中發現的缺陷
5. 追蹤並跟進已報告的缺陷，以確保及時解決、關閉或採取適當的緩解措施。
6. 定期向經理報告所分配專案或產品的測試進度、問題、風險和整體品質狀況。
7. 根據既定標準、最佳實踐以及審計或合規要求，準備和維護測試交付物。
8. 與開發人員、業務分析師和其他利害關係人合作，以明確需求、重現問題並提高整體產品品質。
9. 依公司安排，履行其他職責。

職位要求：

1. 候選人必須至少擁有電腦科學或資訊科技或相關領域的學士學位，和/或相關的專業認證。
2. 至少2年軟體測試/品質保證或相關領域的工作經驗。
3. 對軟體測試生命週期和結構化測試流程有深入的了解。
4. 具備較強的分析和解決問題的能力，良好的表達能力，以及較高的英語和馬來語書面和口頭溝通能力。
5. 對程式語言、網路或系統基礎設施有基本了解者優先考慮。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Key Accountabilities:

• Oversee and manage a team of SME (Executive, Specialist and Tester) to ensure projects deliverables within the team is achieved.
• Ensure effectiveness and efficiency of every member in the team and high quality performance from team members.
• Manages overall resource plan for the team, develop and manage to deliver department business results.
• Provides technical guidance to team members and build better career prospect and advancement for subordinates by giving exposure in areas other than the designated roles & responsibilities. 
• Delivery of business requirement on agreed business requirement and ensure users at the respective areas agree on the guideline.
• Ensure personal development for self / staffs improvement and build positive working relationships within the team.
• Performs miscellaneous job-related duties and projects as assigned by superior.
• Leads and manage a group of business analyst in User Acceptance Testing (UAT) and Operation readiness test (ORT) planning and execution.
• Deliverables are achieved within the timeline set.
• Having right people at the right places and maximized resource effectiveness and efficiency.
• All tasks are completed within agreed upon time frame, resources well allocated for each project.
• Staff are multi-task, empowered to play different roles and responsibilities and able to make prudent decisions.
• Project milestones and objectives achieved within project timeline.
• Attend training courses and organizes team events
• Assignments / tasks are completed on time with quality delivery.
• UAT and Operation Readiness Test (ORT) are completed and test results signed off based on business requirements. Ensure system has been successfully deployed in production environment.

Qualification and Experience:

• 7-8 years experience in Life Insurance Industry with basic operational knowledge in operations.
• Knowledge of Takaful model, products and familiarity with Day 2 modules with experienced in handling projects will be an added advantage.
• Experience in comparative analysis, managing/lead business analyst and operations with a successful track record of working dynamic project teams, establishing priorities and meeting department expectation.
• Able to Interprets customer needs, assesses requirements and identifies solutions to non-standard request independently.
• Competent in Microsoft Office application (Excel, VBA, Word, Power Point) and any other programming language
• Good communication skill
• Good command in English & Bahasa Malaysia
• Good analytical and problem solving skills
• Able to work under pressure and deliver within tight deadlines.
• Driven by high desire to acquire knowledge and to deliver results

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

• Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
• Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
• Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
• Perform daily operational tasks such as system checks, backups verification, and job restarts
• Respond to system alerts, incidents, and operational issues according to SOPs Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
• Maintain and update operational documentation, run books, and shift handover reports
• Support planned system maintenance, upgrades, and disaster recovery activities Follow security, compliance, and change management procedures Provide shift coverage as required (including nights, weekends, or holidays, if applicable)

Requirements:

• Basic understanding of batch processing, job dependencies, and scheduling calendars
• Working knowledge of IBM i / AS400 environment (job queues, subsystems, basic commands)
• Experience with job scheduling tools (e.g., Rocket-Zena, Control-M, CA Workload Automation or similar)
• Familiarity with incident management and escalation procedures
• Good troubleshooting and problem-solving skills
• Ability to follow procedures accurately with strong attention to detail
• Willingness to work under 24/7 shifts and handle time-critical operations

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Investigates problem areas.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Have a thorough understanding of computer systems, in order to recognise any hardware limitations that could impact software design.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management.
• Knowledge of Singapore Government procurement and governance processes will be an added advantage.
• Knowledge of design thinking and workshop facilitation will be an added advantage.
  
  

About the Role

We are looking for an experienced System Analyst with deep expertise in Oracle SQL/PL/SQL development and financial/banking application support. The ideal candidate will have a strong background in payment systems, regulatory compliance, and SDLC, with a proven track record in Singapore's banking and financial sector.

Key Responsibilities

• Design, develop, test, and deploy Oracle-based database applications including stored procedures, functions, packages, and database objects
• Analyze business and technical requirements and translate them into functional/technical design documents
• Develop and maintain batch processing flows for financial and banking applications using PL/SQL and Unix Shell Scripting
• Support and maintain SWIFT Alliance systems (AWP, SAA, SAG) and payment infrastructure such as MEPS+
• Perform and support SIT and UAT cycles; implement changes to production environments
• Manage BAU technical operations, incident resolution, and change requests in alignment with regulatory compliance standards
• Liaise with stakeholders, vendors, and operational teams for seamless system integration
• Investigate and resolve technical issues reported by business users
• Support Java-based applications and data processing pipelines

Required Skills & Qualifications

• Degree in Computer Science, Electronics Engineering, or related field
• 8+ years of experience in Oracle SQL, PL/SQL development
• Proficiency in Unix Shell Scripting and Java application support
• Hands-on experience with Oracle databases (9i/10g/11g/12c), SQL Developer, TOAD, SQL*Plus
• Experience with SWIFT Alliance and MEPS+ payment systems
• Familiarity with AML/KYC systems (e.g., BAE Systems DETICA) and regulatory reporting (Basel/RWA)
• Experience with Control-M scheduler and ClearCase/ClearQuest
• Strong documentation skills (Functional Design, Technical Design, Unit Test Plans)
• Excellent communication and stakeholder management skills

Preferred

• Background in Risk/Compliance systems such as Risk Authority (Moody's RAY)
• Prior experience in Oracle Retail applications (ORMS, RWMS)

Responsibilities:

Domain & Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion & Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing & Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder & Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

Requirements:

·       10+ years of experience in Collections systems, platforms, or operations within banking or financial services.

·       Proven experience in collections re-platforming, system replacement, or major transformation programs.

·       Strong hands-on experience with data conversion / migration in large-scale enterprise implementations.

·       Demonstrated success in functional delivery leadership, managing complex dependencies and timelines.

Experience working with third-party vendors or system integrators in regulated environments

Key Domain/ Technical Skills
Deep understanding of Collections lifecycle and business rules.

Strong knowledge of conversion methodologies, data mapping, reconciliation, and cutover execution.

Ability to read and validate functional designs, data models, and interface specifications.

Familiarity with Agile, Waterfall, or hybrid delivery models.

Strong analytical and problem-solving skills, particularly in complex migration scenarios.

Excellent stakeholder management and communication skills.

Ability to bridge business and technology teams effectively.

Strong decision-making skills with a delivery and outcomes mindset.

Comfortable operating in high-pressure, time-bound transformation programs.

Experience with commercial or consumer collections platforms (e.g., vendor-based collections systems).

Exposure to regulatory or compliance-driven collections environments.

Prior experience in dual-role positions (SME + Delivery / Functional Lead).

• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Investigates problem areas.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Have a thorough understanding of computer systems, in order to recognise any hardware limitations that could impact software design.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy/ and consented to us using the personal data you shared for the purpose stated in the said policy.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

System Analyst (Functional & Technical)

Job Overview

We are representing a client seeking a System Analyst with both functional and technical capabilities to support and enhance enterprise business applications.

This role plays a critical bridging function between business users, application teams, and the data transformation team, ensuring alignment across system processes, data structures, and transformation initiatives (including ERP transformation). The successful candidate will help translate business needs into system and data requirements, while ensuring seamless execution across applications, integrations, and reporting layers.

Key Responsibilities

Application Support & Operations

• Provide end-to-end support for enterprise applications such as ERP, CRM, WMS, HRMS, and related systems.
• Manage and resolve application incidents, service requests, and system issues within agreed service levels.
• Support user onboarding, offboarding, access control, and application administration.

Functional Analysis & Business Engagement

• Gather, analyse, and document business requirements, workflows, and functional specifications.
• Identify process gaps and improvement opportunities across systems and operations.
• Act as a key liaison between business users and IT teams to ensure alignment of system capabilities with operational needs.
• Support UAT, business validation, and post-go-live stabilisation.

Technical Support & Integration

• Troubleshoot system issues including configurations, integration failures, and data inconsistencies.
• Support integrations across systems (APIs, EDI, file-based interfaces, and workflows).
• Perform data validation, reconciliation, and basic analysis using SQL or reporting tools where required.
• Work with vendors and technical teams to resolve issues and improve system stability.

Data & Transformation Collaboration (Key Focus)

• Work closely with the Data team and ERP transformation team to support ongoing transformation initiatives.
• Translate business processes and application logic into data requirements, data flows, and reporting needs.
• Help bridge gaps between application systems and data platforms, ensuring consistency and integrity across systems.
• Support data migration, validation, reconciliation, and testing activities during system transformation.
• Ensure alignment between system changes, data models, and business reporting requirements.

Project Delivery & Enhancements

• Support system implementations, ERP transformation initiatives, enhancements, and rollouts.
• Assist in test planning, execution, defect tracking, and cutover activities.
• Ensure proper documentation, knowledge transfer, and post-implementation support.

Documentation, Training & Knowledge Sharing

• Maintain documentation including SOPs, process flows, technical notes, and user guides.
• Conduct training sessions, system walkthroughs, and user briefings.
• Promote cross-functional knowledge sharing between business, application, and data teams.

Continuous Improvement

• Identify recurring issues and recommend system or process improvements.
• Drive improvements in system usability, data accuracy, and operational efficiency.
• Build strong understanding of end-to-end processes, including system and data dependencies.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 3–5 years of experience in system analysis, application support, or similar roles.
• Experience supporting enterprise systems such as ERP, CRM, WMS, or HRMS.
• Strong skills in requirement gathering, process mapping, and documentation.
• Experience in technical troubleshooting and system support.
• Familiarity with system integrations (APIs, EDI, interfaces).

Preferred / Advantageous Skills

• Experience working with data teams, data warehouses, or data transformation initiatives.
• Strong data proficiency (SQL, data validation, reporting, reconciliation).
• Understanding of data flows, data models, and system-to-data integration.
• Exposure to ERP transformation or large-scale system implementation projects.
• Familiarity with Postman, XML, JSON, or API testing tools.
• Experience in user training and stakeholder engagement.

Key Competencies

• Strong communication and stakeholder management across business, IT, and data teams
• Ability to translate between business, systems, and data concepts
• Analytical thinking with attention to detail
• Problem-solving and adaptability in a transformation environment
• Collaboration and cross-functional influence

Additional Information

• This role is positioned as a critical bridge between Applications and Data teams within an ongoing transformation environment.
• Candidates with strong data awareness and the ability to connect business processes with data structures will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No

:R21100547 ; EA Personnel Name:KIT WEE LEX

Role: System Analyst

Job Requisition Number: IS-TBC

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Manage and analyze business requirement in within Payment and Core bank ( RBK/BWC)  project team to focus in formulating conceptual business requirements into functional requirements through various elicitation techniques for various payment enhancements.
• Successful candidate should have knowledge/experience in performing business analysis for payment/Corebank application management. .
• Manage and analyse business requirement in Core Banking systems focusing on PAYMENTs(SWIFT, Paynow, Duitnow, promptpay, etc)  and translate BRD into solution design.
• Work closely with Application lead/Vendors provide estimation man days and Functional Specification.
• With knowledge in AS400 and SIBS applications to design and implement our Customer Demographics System, analyzing customer data to inform business decisions.
• The ideal candidate will have experience with data analysis, system integration, and software development on the AS400 platform, with knowledge of SIBS
• applications.
• The System Analyst will work closely with cross-functional teams to develop and maintain a robust system that drives business growth through data-driven insights, leveraging their technical expertise in AS400 and SIBS
• Conduct Functional Specification and Traceability review with business and test team

Key Requirements:

Education:

·       Bachelor’s degree in computer science or related field.

·       At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

·        Have background knowledge of Banking Technology(Deposit, Loans, Payment, Wealth) of Core banking.

·       Able to learn new product domain knowledge.

·       5-7 years of relevant experience in Customer Demographics/Wealth Management. Silverlake Banking system knowledge is an added advantage.

·       Good analytical skills and agile in handling multiple streams of demands from business.

·       Experience in dealing with different teams with diverse backgrounds/units.

·       Knowledge of waterfall and agile development management model, challenge the normal.

·       Team player and able to work independently with minimum supervision.

·       Excellent verbal , written and presentation skills.

Technical Skills:

·       Preferable RPG/Cobol experience

·       Red Hat Linux, Shell Script, Java

·       Key Skills: ASP. Net MVC using C#, Web API, Entity Framework, ELSA Framework, IBM MQ, Connect: Direct technologies

Please forward your resume in MS word format to Careers@infogainglobal.com

Role: System Analyst

Job Requisition Number: IS-83605

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Analyze business requirements and translate them into functional and technical designs
• Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
• Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof‑of‑concepts

Key Requirements:

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive‑level communication skills
• Ability to work independently, multi‑task, and deliver under pressure

Technical Skills:

• Adobe Campaign (hybrid on‑premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling 

Tools & Certifications (Advantageous)

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Please forward your resume in MS word format to Careers@infogainglobal.com