Total 675 support analyst job vacancies in Information Technology category

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Assist in operational and support activities including case management, troubleshooting and onsite engineering support.
• Coordinate and perform testing activities such as regression, load, performance, integration, and acceptance testing.
• Assist in configuring, maintaining and troubleshooting servers and workstations in production and test environments.
• Assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
• Assist in deployment of custom software.
• Manage and implement software change requests.
• Provide administration and support services for custom systems and software releases. Example system administration tasks include file access control, user administration and change management on production and test environments.

Job Requirements:

• At least 3 years’ experience in development of production software in C/C++.
• Knowledge in Object Oriented Programming, Secure Coding, .NET programming, Python/PowerShell scripting and/or UI programming is preferred.
• Familiar with source code version control tools such as GIT.
• Strong interest in software development and engineering.
• Possess initiative and willingness to learn.
• Good written and oral communication skills.
• Singaporeans only

Find out more:  https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Application Support (CMS) — IT Service & Operations

1-Year Renewable Contract (Long-term Role — Further Details Will Be Shared During the Call)

We are looking for an experienced Application Support professional to oversee service operations, incident management, vendor coordination, and service improvement initiatives across a diverse portfolio of enterprise applications. This role works closely with business stakeholders, project teams, and external vendors to ensure system stability, service reliability, and an excellent end-user experience.

Key Responsibilities

• Oversee IT incident, request, and escalation processes, ensuring high service performance, accurate reporting, and timely service recovery.

• Take ownership of major incidents and support tickets, coordinating with cross-functional teams and maintaining clear communication with stakeholders throughout resolution.

• Lead post-incident reviews to identify root causes and drive continuous service improvement initiatives.

• Champion strong IT service and support standards in project environments by anticipating service impact and planning mitigation measures.

• Monitor and uphold IT service quality and performance, incorporating future business growth and project demand into capacity planning.

• Manage vendor performance through service-level governance and regular engagement.

• Lead and guide application support teams to uplift user experience and customer satisfaction.

• Establish and maintain project scorecards, performance metrics, and service reporting dashboards.

• Support audit, risk, and compliance activities for supported systems and processes.

Job Requirements

• Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in IT service management or application support within complex IT environments.
• Hands-on experience supporting Microsoft application frameworks.
• Experience supporting Linux and container-based application environments.
• Ability to read and understand SQL scripts, with working knowledge of stored procedures.
• Experience in Consulting or System Integrator environments is an advantage.
• Strong background in vendor and outsourced service provider management.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical capability with the ability to manage multiple deliverables concurrently.
• Able to work independently in a fast-paced, dynamic environment.
• Exposure to any of the following is an advantage:
  gaming management systems, CRM platforms, digital signage systems, or inventory systems.
  
• Exposure to Linux and/or Nutanix will be an added advantage

Key Responsibilities

• Expected to take accountability of assigned project scope of work and timelines.

• May work from limited or no documentation

• Perform tool build, integration, testing and troubleshooting to start-up new tools. 

• Perform Planning, communicating, and coordinating support plans between stakeholders

• Perform periodic diagnostic testing and necessary preventative maintenance to ensure tool productivity and quality performance. 

• Able to work with Clean Room Facilities stakeholders to specify tool facilities requirements to meet needs of the tool.

• Able to work with the facilities group to manage & troubleshoot any facilities related issues

• Applies diagnostic techniques and use of documentation and test equipment. Define & execute Qualification plans.

• Able to perform routine preventive maintenance within established timeframes.  

• Participate in projects to improve productivity, maintenance downtime, costs reduction and uptime improvement.

• Uses training and experience to identify process, software or hardware related system problems.

• Strives to perform BKM’s. Uses knowledge management systems.  Follows all IP guidelines.

• Assumes responsibility for complete customer satisfaction within work area

• Comply with all safety procedures and consistently demonstrates safety as a value

Requirements

• Prior Experience in ALD Process tools is preferred 

• Prior experience in Cleanroom Facilities VMB & Ampoule Set-up is preferred.

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools

• Relevant education qualification in Engineering

• Ability to work with deadlines and with all levels of stakeholders

• Ability to work in cleanroom work environment

• Expected to work shifts and weekends (Rostered) 

Work Location

• Fusionopolis (One North)

Job Summary

• We are seeking a skilled Application Support Analyst to support and enhance trade analytics systems within the financial markets domain. The role focuses on maintaining legacy applications, supporting cloud operations, and working closely with front-office users to troubleshoot and maintain financial trading systems.

Mandatory Skill-set

• Must have 3 years of experience in a production or application support in Banking environment;
• Must have strong working knowledge of Data Analytics, including troubleshooting and dashboard customization;
• Must have experience supporting or developing applications for financial trading systems;
• Experience with eFX trading platforms or an understanding of FX domain processes;
• Proven ability to remediate functional/non-functional issues in legacy platforms;
• Experience with system monitoring, patching, and cloud management.

Desired Skill-set

• Knowledge of IT Risk & Security controls and remediation planning;
• Exposure to Mosaic or other trade analytics tools, with strong analytical thinking and the ability to quickly grasp new technical concepts.
• Exposure in KDB+ (good to have but not mandatory) 

Responsibilities

• Troubleshoot and customize  eFX trading platforms/systems based on front-office user requirements;
• Resolve application and data-level issues within legacy financial systems;
• Implement functional enhancements and change requests in coordination with business users;
• Follow secure coding guidelines and ensure compliance with IT risk controls;
• Manage proactive remediation, patching, and cloud monitoring of supported platforms;
• Engage with users and stakeholders to deliver effective and timely solutions;
• Actively contribute to sprint planning, retrospectives, and process improvement initiatives.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Youwill be part of PB platform delivery to ensure concise, coherent, consistentand quality delivery of the target business requirement.

• Responsible for the overall system analysis activities; ensures high quality deliverables and meeting project schedules.
• Address and resolve functional as well technical issues relating to the platform
• Ensure functional knowledge is propagated downward to the project technical and QA teams so that quality testing is conducted and followed through
• Support during testing phase of delivery to ensure the functional requirement is delivered as per FSD
• Engage with system vendors to ensure business requirements/functionalities are clear for delivery of FSD throughout the end-to-end project implementation phases

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

System Analyst (Functional & Technical)

Job Overview

We are representing a client seeking a System Analyst with both functional and technical capabilities to support and enhance enterprise business applications.

This role plays a critical bridging function between business users, application teams, and the data transformation team, ensuring alignment across system processes, data structures, and transformation initiatives (including ERP transformation). The successful candidate will help translate business needs into system and data requirements, while ensuring seamless execution across applications, integrations, and reporting layers.

Key Responsibilities

Application Support & Operations

• Provide end-to-end support for enterprise applications such as ERP, CRM, WMS, HRMS, and related systems.
• Manage and resolve application incidents, service requests, and system issues within agreed service levels.
• Support user onboarding, offboarding, access control, and application administration.

Functional Analysis & Business Engagement

• Gather, analyse, and document business requirements, workflows, and functional specifications.
• Identify process gaps and improvement opportunities across systems and operations.
• Act as a key liaison between business users and IT teams to ensure alignment of system capabilities with operational needs.
• Support UAT, business validation, and post-go-live stabilisation.

Technical Support & Integration

• Troubleshoot system issues including configurations, integration failures, and data inconsistencies.
• Support integrations across systems (APIs, EDI, file-based interfaces, and workflows).
• Perform data validation, reconciliation, and basic analysis using SQL or reporting tools where required.
• Work with vendors and technical teams to resolve issues and improve system stability.

Data & Transformation Collaboration (Key Focus)

• Work closely with the Data team and ERP transformation team to support ongoing transformation initiatives.
• Translate business processes and application logic into data requirements, data flows, and reporting needs.
• Help bridge gaps between application systems and data platforms, ensuring consistency and integrity across systems.
• Support data migration, validation, reconciliation, and testing activities during system transformation.
• Ensure alignment between system changes, data models, and business reporting requirements.

Project Delivery & Enhancements

• Support system implementations, ERP transformation initiatives, enhancements, and rollouts.
• Assist in test planning, execution, defect tracking, and cutover activities.
• Ensure proper documentation, knowledge transfer, and post-implementation support.

Documentation, Training & Knowledge Sharing

• Maintain documentation including SOPs, process flows, technical notes, and user guides.
• Conduct training sessions, system walkthroughs, and user briefings.
• Promote cross-functional knowledge sharing between business, application, and data teams.

Continuous Improvement

• Identify recurring issues and recommend system or process improvements.
• Drive improvements in system usability, data accuracy, and operational efficiency.
• Build strong understanding of end-to-end processes, including system and data dependencies.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 3–5 years of experience in system analysis, application support, or similar roles.
• Experience supporting enterprise systems such as ERP, CRM, WMS, or HRMS.
• Strong skills in requirement gathering, process mapping, and documentation.
• Experience in technical troubleshooting and system support.
• Familiarity with system integrations (APIs, EDI, interfaces).

Preferred / Advantageous Skills

• Experience working with data teams, data warehouses, or data transformation initiatives.
• Strong data proficiency (SQL, data validation, reporting, reconciliation).
• Understanding of data flows, data models, and system-to-data integration.
• Exposure to ERP transformation or large-scale system implementation projects.
• Familiarity with Postman, XML, JSON, or API testing tools.
• Experience in user training and stakeholder engagement.

Key Competencies

• Strong communication and stakeholder management across business, IT, and data teams
• Ability to translate between business, systems, and data concepts
• Analytical thinking with attention to detail
• Problem-solving and adaptability in a transformation environment
• Collaboration and cross-functional influence

Additional Information

• This role is positioned as a critical bridge between Applications and Data teams within an ongoing transformation environment.
• Candidates with strong data awareness and the ability to connect business processes with data structures will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No

:R21100547 ; EA Personnel Name:KIT WEE LEX

Our client is a leading MultiTech social media company. They are looking for a QA test analyst who will typically run scripts given to them; as they progress, the analyst is responsible for the development of scripts.

Job Responsibilities:

• Design test plans, scenarios, scripts or procedures
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Job Requirements:

• Bachelor's degree or equivalent with 2-5 years experience as a QA analyst working in automation.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us yourpersonal data and curriculum vitae (CV), you are deemed to consent to MorganMckinley Pte Ltd and its affiliates to collect, use and disclose your personaldata for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you haveread, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Responsibilities

• The Systems Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects. 

• Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability. 

• Creating comprehensive project documentation, including Systems Requirements Documents, Technical Specification Documents, user stories, and process flows, all designed to effectively communicate project requirements to development teams. 

• Collaborates closely on solution design, conducts business-technical alignment, and actively contributes in technical-related discussions with development teams, playing a vital role in supporting User Acceptance Testing (UAT) to ensure delivered software precisely aligns with defined requirements. 

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. 

• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects. 

• Knowledge and experience in the following technological areas will be advantageous: 

  • J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers. 

  • .NET based application development, including thick client C# application development 

  • Understanding of event-based architecture and microservices 

  • CI/CD practices and tools 

  • Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration  Clearance Gates. 

• Proven experience working on enterprise-level projects with complex business processes and integrated systems. 

• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications. 

• Strong analytical and problem-solving abilities with keen attention to detail. 

• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies 

• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous. 

Licence no: 12C6060

We are seeking an experienced Senior Data Analyst to lead the build and operationalisation of a robust data management platform across the region. This is a hands-on role suited for someone passionate about designing scalable data infrastructure and delivering reliable, production-grade data pipelines.

Experience with Microsoft Fabric is advantageous, but not required—candidates with strong data engineering fundamentals and a willingness to learn new technologies are encouraged to apply.

Data Platform & Pipeline Engineering

• Design, build, and optimise end-to-end data pipelines to ingest, process, and transform data from diverse regional.
• Develop scalable and maintainable data ingestion frameworks and processing patterns
• Establish a robust, high-performing data architecture to support analytics and downstream use cases

Data Management, Quality & Governance

• Embed data quality checks, validation rules, and monitoring within data pipelines
• Implement and support data governance practices including data lineage, metadata management, and access control (e.g., via tools like Microsoft Purview)
• Define and enforce data ownership, stewardship, and governance standards across the region
• Ensure compliance with internal policies and regional data regulations
• Collaborate with global data teams to align on governance frameworks, KPIs, and best practices

• Develop and maintain curated data layers and semantic models to support reporting and analytics needs

• Partner with business stakeholders to translate requirements into scalable data models
• Ensure consistency and standardisation of KPIs and reporting outputs across the region
• Support migration or integration of existing reporting platforms where relevant

Requirements/skills

• Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related field
• Strong hands-on experience in building and managing data pipelines and data platforms
• Solid understanding of data modelling, data governance, and data quality best practices
• Exposure to cloud-based data platforms; familiarity with Microsoft Fabric or similar modern data platforms is a plus
• Proven ability to work in a fast-paced environment and adapt to new tools and technologies

EA License No. 01C4394

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LBP New Products Development Support

- Cooperate with Client and Canon Japan to achieve the development of new products on both engines and cartridges

- Investigation on problems relating Client testing and conduct measurements required for development

- Conducting rework engines or cartridges when needed

- Connect and report between Client and Canon Japan, relating schedule, concept and technical issues for each program

Current Products Quality Support

- Cooperate with Client and Canon Japan to confirm the status of quality issues and to solve

- Report status to Canon Japan on urgent issues

- Connect communications between Client and Canon Japan

Market survey for New Products Development

- Conduct market research when necessary

- Cooperate with other optimal sections of canon Sg internally or other Canon group companies for each case

- Report results to Canon Japan

Job Requirement

• Minimum 20 years working experience.
• Minimum 15 years printer related R&D experience.
• At least a bachelor’s degree in engineering, or a related field is required.
• Possess good knowledge of R&D.
• Good project management skill.
• Strong organizational and leadership skill.
• Knowledge of Microsoft Word, Excel, and PowerPoint.
• Possess excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with head office in Japan.