Total 5 Fresh/Entry Level support advisor job vacancies in Information Technology category

Customer Support Engineer

• Location: Ubi
• Mon to Fri 8.30am – 5.30pm + OT (sometime only)
• Salary: $3000 negotiable

Requirements

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply
• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job
• Willing to travel overseas on short notice for service job assignments.

Job scope

• Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Engineer

• Location: Ubi
• Mon to Fri 8.30am – 5.30pm + OT (sometime only)
• Salary: $3000 negotiable

Requirements

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply
• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job
• Willing to travel overseas on short notice for service job assignments.

Job scope

• Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Engineer

• Location: Ubi
• Mon to Fri 8.30am – 5.30pm + OT (sometime only)
• Salary: $3000 negotiable

Requirements

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply
• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job
• Willing to travel overseas on short notice for service job assignments.

Job scope

• Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 2 units in Production Support:

1. TV Studios Support
2. Outdoor Broadcast Support

The Scope:

The Engineer is expected:

1. TV Studios Support

• Support the design, installation, and maintenance of broadcast enterprise systems for studio production and the Parliament House broadcast system.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, following technical instructions and standard procedures, while learning on the job to maintain reliable operations for live broadcasts and productions in TV Studios and Parliament House.
• Assist in the setup and provision of technical support for production facilities during major event coverage and live broadcast operations.
• Support the management and enforcement of cybersecurity measures across broadcast systems to ensure secure and resilient operations.

2. Outdoor Broadcast Support

• Support the design, installation, and maintenance of broadcast enterprise systems for Location Units and Outdoor Broadcast (OB) Systems, including OB Vans.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, adhering to technical instructions and standard operating procedures, while developing technical expertise through on-the-job learning in maintaining Location Units and OB systems for live broadcasts and productions.
• Assist in the setup and technical support of production facilities for major event coverage and remote broadcast operations.
• Support the implementation and enforcement of cybersecurity measures to safeguard broadcast systems and ensure secure, resilient field operations.

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution.
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties

At least 1 - 5 years’ experience in business analysis, system support,

development, implementing system and maintaining IT systems

Role and Responsibilities

Role and Responsibilities

* Improve IT Operation business process and documentations.

* Triage of issues, including logging, tracking, routing and

categorizing reported incidents and service requests.

* Support users and provide resolutions for L1 issues, including

common problem / issue in FAQ, inquiries and essential

troubleshooting tasks.

* Managing of the service desk common mailbox.

* Prepare monthly report and support User Access Matrix review.

* Communication of operation matters to stakeholders (e.g.

system downtime, new implementations