Total 125 solution architect job vacancies in Information Technology category

Technical Architect (Microsoft Infrastructure & Virtualisation)

We are supporting a search for a Technical Architect to lead infrastructure projects and provide L3 support across Microsoft and virtualisation environments.

Key Responsibilities
• Architect and deliver Microsoft infrastructure solutions (Windows Server, Azure, M365)
• Lead Hyper-V / VDI / virtual desktop implementations
• Own project lifecycle from design through to delivery
• Manage infrastructure projects end-to-end, ensuring timelines and quality are met
• Provide L3 escalation support and manage complex client environments
• Engage clients, vendors and internal teams to ensure successful delivery
• Support pre-sales activities, solution design, documentation and risk assessment

Requirements
• Strong experience in Microsoft Server, M365 and Azure
• Hands-on experience with Hyper-V / virtualisation environments
• Exposure to networking (Cisco, firewalls, cloud connectivity)
• Experience in project delivery and client-facing environments
• Strong communication and stakeholder management skills

Singapore-based role.

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Singapore EA No. 19C9923

About Us:

Ericsson is a leading telecommunications solutions provider, delivering innovative network technologies and services to top operators and enterprises worldwide. We pride ourselves on our expertise and commitment to helping our customers achieve success through cutting-edge solutions. 

About the Role: 

We are looking for a Software Architect who is responsible for analysing and developing end-to-end technical solutions for customers. You will also be accountable for delivering profitable Ericsson solutions by translating customer needs and technology opportunities into detailed technical offerings. You will use your technical skills to help implement and execute test cases and verify the integration of network systems.

     You will adhere to responsible business practices, ensuring compliancewith group, legal, and financial directives, as well as global and localEnvironmental, Occupational Health and Safety (O+EHS), information security,and privacy requirements, using relevant processes and tools.

Typical Interfaces

  Customer, Customer Project Manager, Solution Architect Support,Implementation Manager, Network Engineer and Software Developer.

Primary Tools & Resources

SW Gateway, Ericsson Order Care, EricssonCatalog Manager, IDE

 Whatyou will do

   Scope, define and drive the technicalsolutions.

·      Perform code upliftment tosupport the latest product releases.

·      Conduct internal testing tovalidate the code upliftment.

·      Ensure all requiredconfigurations are in place for application deployment in cloud environments.

·      Collaborate with theInfrastructure team on CI/CD pipeline activities to support deployments.

·      Provide support for endpointconnectivity and integration issues.

·      Share knowledge with the teamon use-case flows and solution behaviour.

·      Validate deployment readinessprior to release.

·      Coordinate with the Testingteam for execution and validation of use cases.

You will bring

·      Education Bachelor ofEngineering in Computer Science, Engineering or equivalent.

·      Overall, 13 years ofexperience, including experience at the Software Architect level on large-scaletelecommunications projects.

·      Domain experience: area of expertise – Ericsson Order Care, Ericsson Catalog Manager, Spring boot Microservice and Camunda framework.

As an Application Architect, you will drive end-to-end architecture, delivery governance, and stakeholder alignment for cloud and legacy modernization initiatives.

Key responsibilities include:

• Act as the primary client-facing technology leader, building trusted relationships with stakeholders, including architecture, infrastructure, and business teams.
• Lead solution architecture design, review, and approvals, ensuring alignment with enterprise standards, regulatory requirements, and client expectations.
• Drive real-time collaboration with on-site client technology teams in Singapore, enabling faster decision-making, issue resolution, and execution of critical deliverables.
• Oversee production readiness, release governance, and risk management for high-impact banking applications in a mission-critical environment.
• Champion modernization initiatives including cloud adoption, microservices transformation, and AI-led development, while aligning with client roadmaps.
• Ensure operational excellence by enforcing best practices across DevOps, CI/CD, and secure SDLC, while continuously improving delivery efficiency.

Requirements:
- 12 years of experience in enterprise application development and architecture, with 5 years in a client-facing Technology Lead / Architect role.

- 2 years of experience in AI-led development, including practical exposure to AI-driven engineering, agentic AI frameworks, or intelligent automation use cases.  

- Proven ability to engage with senior client stakeholders, build long-term relationships, and influence architectural and delivery decisions.

- Strong hands-on expertise in Java, Spring Boot, microservices, and legacy systems (J2EE, SOAP/REST services).

- Extensive experience in cloud-native technologies (OpenShift, Kubernetes, Docker) and enterprise platforms (RHEL Linux).

- Deep understanding of DevOps practices, CI/CD pipelines, and release governance in large-scale environments.

Technical Sales Engineer - Lighting Solution

• Work Location: Ubi, Singapore
• Working Hours: Mon – Fri 8.30am – 6.30pm
• Monthly Salary: Base up to $4000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a well‑established provider of lighting solutions with decades of industry experience. The company is recognized for delivering high‑quality, innovative products and services that meet diverse customer needs. With a strong presence across multiple markets, the company focuses on creating sustainable and reliable lighting systems that enhance environments and improve user experiences. The brand is committed to excellence, customer satisfaction, and continuous improvement in both design and technology.

Responsibility

• Drive sales and marketing efforts, build strong client relationships, and promote lighting products.

• Conduct product presentations and demonstrations, sharing updates to enhance brand awareness.

• Handle sales enquiries, attend site visits, and provide tailored solutions that meet customer needs.

• Prepare quotations, tenders, and negotiate contracts to secure orders and ensure timely delivery.

• Provide after-sales support, including troubleshooting, maintenance, and project coordination.

• Perform ad-hoc duties to support overall business operations and departmental goals.

Requirement

• Diploma/Degree in Electrical / Electronic Engineering or Marketing or Business
• Minimum 2 years of engineer experience in local construction industry
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Product training will be provided
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities

·       Architect and design modern data platforms aligned with industry’s best practices and standards.

·       Develop high-level and low-level technical solution designs for data integration and analytics.

·       Build and optimize database models for efficient data access and storage.

·       Define and implement strategies for data integrity, security, and compliance.

·       Design and implement data quality and governance frameworks.

·       Collaborate with stakeholders, analysts, and engineering teams to deliver scalable data platform roadmaps and solutions.

·       Ensure performance tuning, cost optimization, and adherence to security standards.

·       Mentor technical teams and contribute to best practices documentation.

Skills/Requirement

·       7+ years of total experience and at least 3+ years of expertise in Cloud data warehouse technologies on Azure data platform covering – ADF, ADLS, Synapse, Microsoft Fabric, Databricks etc.

·       Extensive hands-on experience implementing data ingestion and data processing using Azure services: Data Share, Synapse Analytics, Databricks, Kafka, Nifi, CDC processing, Azure Data Explorer, HDInsight, Data Lake Storage , Snowflake, SQL Database, Cosmos DB, Docker, Azure Functions , Spark, Data Factory, API Management etc.

·       Familiarity with the Technology stack available in the industry for data management, data ingestion, capture, processing, and curation: Kafka, Attunity, Golden Gate ,Azure Data Explorer , Map Reduce, Hadoop, Hive, HBase, Cassandra, PySpark, Flume, Hive, Impala, etc.

·       Design and Implement analytics solutions that utilize the ETL/data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.

·       Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs

·       Create data tools for analytics and data scientist team members that assist them in building and optimizing products

Interested candidates, who wish to apply for the above position, please send in your resume to: kellyitsg@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Strong knowledge of ADAS sensors (camera, video, radar, ultrasonic).
• Good understanding of sensor data interfaces and BSW integration.AUTOSAR know-how Test architecture design for System Test (SIL/HIL/Vehicle).
• Hands-on experience with HIL systems (dSPACE/Vector/ETAS).
• Strong programming skills in Python; C/C++ preferred.
• Experience in developing test frameworks and automation libraries.
• Knowledge of CAN/LIN/FlexRay/Ethernet and restbus simulation.
• Strong diagnostics knowledge (UDS, XCP, DoIP).
• Experience with log analysis, trace tools, and data validation.
• Familiar with ISO 26262, ASPICE, and test documentation.
• Good understanding of CI/CD (Jenkins/GitLab) for test automation.
• Ability to define test strategies, coverage, KPIs.
• Strong debugging and problem-solving skills.
• Good collaboration and technical leadership skills.
• Good know how and work experience in Validation Strategy and Vehicle test 

Responsibilities

• Lead end-to-end delivery of digital transformation solutions (process automation, system integration, web applications)

• Design and implement Azure-based architectures (web portals, AI document processing, automation workflows)

• Develop AI-driven solutions using Azure AI Document Intelligence and Azure OpenAI for data extraction and processing

• Build and maintain Azure services (Functions, Static Web Apps, PostgreSQL-backed systems)

• Develop and manage enterprise automation scripts (e.g., procurement, goods receipt, payment workflows, SAP GUI scripting)

• Manage Agile delivery processes (Scrum ceremonies, JIRA tracking, QA/QC, code reviews, release governance)

• Ensure compliance with IT security, governance frameworks, and client infrastructure standards

Requirements

• Proficiency in Python, including Azure Functions and automation/RPA scripting

• Hands-on experience with Azure Cloud (Static Web Apps, Functions, PostgreSQL, AI Document Intelligence, AOAI)

• Experience with SAP GUI Scripting for business process automation

• Knowledge of front-end technologies (HTML, CSS, JavaScript or frameworks)

• Experience with Agile tools and workflows (JIRA, GitHub)

• Certifications: Scrum Master (CSM or equivalent) and Project Management (PMP/CAPM or similar)

• Azure certifications (AZ-900, AZ-204 or higher) and QA/QC certification (e.g., ISTQB) preferred
  

  GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

Responsibilities

• Enforce software engineering standards (Clean Code, SOLID, DRY, TDD/BDD, code reviews, test coverage, performance benchmarks)

  Design and govern end-to-end architectures for capital markets platforms (low latency, fault tolerance, auditability)

• Define and maintain architecture standards, patterns, and decision frameworks (e.g., ADRs, DoD quality gates)
• Develop and integrate GenAI/Agentic AI solutions for coding, testing, documentation, and automation workflows
• Build reusable AI engineering components (prompt libraries, agents, test generators, refactoring tools)
• Lead engineering governance including technology evaluation, vendor due diligence, and engineering metrics tracking

Key Requirements

• 10+ years of software engineering experience, including 4+ years in architect/principal-level roles
• Deep expertise in at least one core language ecosystem (Java/Kotlin, Python, or C++)
• Experience in capital markets systems (trading, risk, order management, post-trade processing)
• Strong background in distributed systems (low latency, strong consistency, exactly-once processing)
• Hands-on experience with messaging systems (e.g., Kafka, Solace) and cloud platforms (AWS, Azure, or GCP)
• Practical experience with GenAI/Agentic AI tools and AI-assisted development (e.g., prompt engineering, AI code tools)

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

The Software Control Engineer in NPDI MTS Singapore is responsible for the design, development, validation, and support of software control systems for HP measurement and test tools used in New Product Development & Introduction (NPDI). The role focuses on system‑level software that interfaces with electrical, mechanical, and vision subsystems to ensure accurate measurement, reliable operation, and successful product qualification and ramp.

Key Responsibilities

• Design, develop, and maintain software control systems for HP MTS test tools supporting ink supplies, printhead, and related NPDI platforms. These include upgrades for NPI such as new test methodologies and recipes.

• Own system‑level control software for electrical drive systems, motion control, sensing, and measurement.

• Support Level 3 system engineering activities for MTS tools, including troubleshooting, root‑cause analysis, and corrective actions.

• Collaborate with global MTS core technology teams (Level 4) on tool enhancements, characterization, and complex software issues.

• Participate in tool characterization, correlation studies, and calibration activities to ensure measurement accuracy and repeatability.

• Interface closely with Electrical, Mechanical, and Vision engineers to resolve integrated HW/SW system issues.

• Support deployment, rollout, and sustainment of MTS software for SEA region manufacturing and partner sites.

• Prepare and maintain technical documentation, including software descriptions, troubleshooting guides, and engineering notes.

• Provide. engineering‑level support, training, and guidance to process, product, and manufacturing engineering teams as required.

Required Skills & Competencies

• Bachelor, Masters, or PhD in engineering/physics science degree, computer science, computer engineering, or with relevant software experience.

• Good understanding of tester software systems including hardware integration.

• Experience with system‑level debugging involving software, electronics, motors, sensors, and instrumentation.

• Knowledge of measurement systems, calibration concepts, and tool characterization.

• Ability to work effectively in cross‑functional engineering teams.

• Strong analytical, problem‑solving, and troubleshooting skills.

• Clear technical communication and documentation skills.
  Understanding of motion control and electric motor concepts.

• Ability to exercise engineering judgment and work within defined policies and practices as needed.

• Able to determine best methods for accomplishing work and achieving deliverables.

• Exhibit solid planning, organizational, and documentation skills.

• Familiarity with MFC, WinForms, WPF, STL, .NET, Visual Studio IDE, Git hub a plus.

Preferred Technical Exposure

• PC‑based and PLC‑based control systems

• Motion control and motor PID tuning

• Electrical drive and sensing systems

• Software architecture for engineering test platforms

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

HPC Lead / HPC Architect (Linux, GPU, Cloud HPC) – 8+ Years Experience

Role Overview

We are looking for an experienced HPC Lead / HPC Architect to design, implement, and manage large-scale High Performance Computing (HPC) environments. This role will drive architecture, performance optimization, and transformation initiatives across compute (CPU/GPU), storage, and high-speed networking, supporting AI/ML, research, and enterprise workloads.

Key Responsibilities

• Lead architecture, design, and deployment of HPC clusters (CPU & GPU computing environments)
• Own the end-to-end HPC lifecycle: design, build, deployment, operations, and optimization
• Define and manage job scheduling systems (Slurm, PBS, LSF) and workload orchestration
• Drive performance tuning, benchmarking, and optimization for compute-intensive workloads (AI/ML, simulation, analytics)
• Architect and manage high-performance storage systems (Lustre, GPFS/IBM Spectrum Scale, BeeGFS)
• Design and implement low-latency, high-throughput networking (InfiniBand, RDMA, high-speed Ethernet)
• Lead hybrid and cloud HPC integration (AWS, Azure, GCP HPC solutions)
• Build and maintain automation frameworks (Ansible, Terraform, Infrastructure as Code, scripting)
• Implement monitoring, observability, logging, and capacity planning (Prometheus, Grafana, ELK, AIOps tools)
• Ensure security, compliance, identity and access management (IAM, LDAP/AD)
• Collaborate with research teams, data scientists, application owners, and business stakeholders
• Mentor and lead HPC engineers, system administrators, and infrastructure teams
• Drive innovation in GPU computing, AI/ML infrastructure, and advanced automation

Required Skills & Experience

• 8+ years of experience in HPC, Infrastructure Engineering, or Linux System Engineering
• Proven expertise in:HPC cluster architecture, deployment, and operationsLinux/Unix systems administration at scale (RHEL, CentOS, Ubuntu)CPU and GPU computing environments (NVIDIA GPU, CUDA preferred)
• Strong hands-on experience with:Job schedulers (Slurm, PBS, LSF)High-performance distributed storage (Lustre, GPFS, BeeGFS)Networking (TCP/IP, DNS, InfiniBand, RDMA, low-latency fabrics)
• Experience in automation and scripting (Python, Bash/Shell, Ansible, Terraform)
• Knowledge of cloud HPC architectures (AWS ParallelCluster, Azure CycleCloud, GCP HPC)

Preferred / Nice-to-Have Skills

• Experience with AI/ML infrastructure, deep learning workloads, or research computing
• Familiarity with containerization and orchestration (Docker, Kubernetes for HPC workloads)
• Exposure to observability platforms, AIOps, and predictive monitoring
• Experience in large-scale enterprise, research institutes, or university HPC environments
• Knowledge of DevOps / Platform Engineering practices

Leadership & Profile

• Strong stakeholder management and cross-functional collaboration skills
• Ability to translate business or research requirements into scalable HPC architecture
• Proven experience in team leadership, mentoring, and technical decision-making
• Strategic mindset with hands-on technical depth in HPC systems and infrastructure

Architecture & Design:

• Define and implement end-to-end architecture for mobile and web-based payment platforms.
• Select appropriate technologies, frameworks, and tools aligned with business goals.
• Ensure compliance with PCI-DSS, GDPR, and other relevant security and data protection standards.

Technical Leadership:

• Lead cross-functional development teams through the full software lifecycle.
• Oversee code quality, design reviews, and technical documentation.
• Guide integration with internal systems, payment gateways, banking APIs, and thirdparty services.

Stakeholder Collaboration:

• Translate business requirements into scalable and robust technical solutions, aligned with the organization's architectural framework and standards
• Work closely with product managers, UX designers, and operations teams to align architecture with user experience and performance goals.
• Present architectural decisions and trade-offs to senior leadership.
• Keep the leadership team informed with detailed and accurate reports or presentations

Delivery & Optimization:

• Work closely with Technology team on CI/CD implementation and cloud infrastructure setup (e.g., AWS).
• Monitor system performance and lead optimization efforts.
• Ensure high availability, fault tolerance, and disaster recovery planning

Requirements:

• Bachelor’s degree in Computer Science/ Engineering or equivalent education.
• Minimum 8+ years’ working experience in software development, with at least 3 years in a leadership or architectural role.
• Hands-on experience designing and deploying customer-facing applications, preferably in the financial or payments domain.
• Experience in leveraging wireframes to design and visualize end-to-end user journeys, with a strong grasp of user experience principles to inform solution architecture decisions.
• Proven experience in mobile app development (iOS/Android) and front-end technologies (React, Angular, etc.).
• Familiarity with agile methodologies and DevOps practices.
• Strong background in backend systems using Java, Spring Boot, Node.js, or similar.

Skills and Knowledge

• Keen industry knowledge of innovation in the payment, card and online spaces.
• Deep understanding of payment systems, transaction flows, and security protocols.
• Excellent communication and stakeholder management abilities.
• Strong analytical and problem-solving skills.
• Ability to mentor and inspire technical teams.
• Strong drive towards results with ability to see things through from end-end.

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.

• Provide technical consulting support to the sales team for enterprise networking and security solutions, covering brands such as Cisco, Aruba, Arista, F5, Fortinet, etc.
• Engage in requirement discovery and solution design, ensuring the proposed architecture aligns with customer needs, scalability, and future-readiness.
• Design and validate end-to-end network infrastructure solutions, covering campus LAN/WLAN, data center networking, SD-WAN, network security, etc.
• Prepare and deliver technical proposals, BoMs, RFP responses, and presentations articulating the technical and business value of proposed solutions.
• Conduct proof-of-concept (PoC) and demos to validate solution feasibility.
• Collaborate with internal stakeholders to align solution architecture with delivery capabilities and vendor best practices.
• Stay updated with emerging technologies such as AI-driven networking, AI network infrastructure, network automation, SASE, Zero Trust, cloud networking, and observability platforms.
• Other ad-hoc duties as assigned such as marketing events.

Requirement

• Minimum 5+ years of total experience in enterprise networking; at least 2 years in presales or solution architecture.
• Possess at least one CCNP or equivalent certification.
• Cisco Catalyst, Cisco Nexus, Cisco Wireless, and Aruba CX/WLAN technologies.
• Campus network design (access, distribution, core, MPLS L3VPN, VRF-lite) and data center networking (fabric, overlay/underlay, BGP EVPN, VXLAN).
• SD-WAN, SASE, and secure access architectures.
• Network security components such as Next-Gen Firewall, NAC (Cisco ISE/Aruba ClearPass), and network segmentation.
• Working knowledge of network automation tools (Python, Ansible, RESTCONF/NETCONF, APIs) is a preferred.
• Exposure to cloud networking (AWS, Azure, or GCP connectivity, Direct Connect/ExpressRoute, etc.) is a plus.
• Awareness of AI Networking and AIOps platforms such as Cisco Catalyst Center, Aruba Central, or Arista CloudVision.
• Experience with F5, Infoblox, or network observability/monitoring tools is advantageous

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Role: Application Architect – AI Fintech

Location: Singapore

Job Type: Permanent

Our client is a leading fintech company specializing in AI-powered banking software solutions, delivering innovative products to financial institutions. They provide cutting-edge technology that enables seamless, secure, and efficient banking experiences.

Responsibilities:

• Design end-to-end application architectures for banking platforms
• Lead the integration of APIs, microservices, and cloud-based systems
• Translate business requirements into scalable technical solutions
• Collaborate with clients, product managers, and engineering teams
• Ensure reliable deployment across cloud and hybrid environments

Requirements:

• Bachelor’s or Master’s degree in Computer Science, or related field.
• 7+ years of experience in application architecture within banking technology
• Strong experience with APIs, microservices, and distributed systems
• Expertise in cloud platforms (AWS, Azure, or GCP)
• Strong client-facing and problem-solving skills
  

UEN: 202329526G

EA Licence: 23S2061

PRIMARY PURPOSE OF JOB:
Manage projects for global and prominent local clients, ensuring high standards and client satisfaction.

MAJOR RESPONSIBILITIES:

• Possess expertise in implementing enterprise systems, including Genetec, Ccure, AMAG, Lenel, Milestone and ProWatch.
• Develop detailed project plans, conceptual design, pre-construction design, establish key timelines, update programming design sheets, drawings, schematic design, reports, documentation and address compliance requirements.
• Oversee the design, installation, configuration, integration and testing of comprehensive security systems, such as CCTV, access control, gate barriers, Public Address System, intercom and intrusion detection alarms.
• Lead subcontractor kickoff meetings to align project objectives, schedule, timeline, installation and commissioning standards.
• Prepare and deliver presentations to stakeholders regarding project progress, actionable reporting and data analysis.
• Make strategic decisions within managed portfolios to promptly resolve issues and uphold project integrity.
• Responsible for new projects, A&A works, deployment of emerging technologies and solution delivery.
• Handle quotations for Globe Customers, Additional Alteration works, repairs, and replacements.
• Deliver ongoing technical and operational support to customers.
• Coordinate with contractors and third parties on system integration and project implementation.
• Perform root cause analysis on equipment failures to identify issues and recommend corrective actions.
• Ensure workplace safety by reviewing risk assessments onsite, conducting toolbox meetings, and performing regular PPE Inspections for service engineers and technicians.
• Identify, coach, develop and conduct performance reviews with direct report staff.
• Coordinate with service engineering teams to fulfill customer service level agreements (SLAs) and maintain positive client relationships.
• Review contract costing to ensure profitability.
• Submit all operational, incident, and management reports promptly.
• Create O&M manuals, handover checklists, payment schedule and delivery orders for projects, ensure documentations are signed or certified by customer and submit timely to finance for billing purposes.
• Follow up with customers regarding surveys, progress claim and outstanding payments.

REQUIREMENTS:

• Diploma or degree in Computer, Electronics/ Electrical/ IT Engineering, Computer Science or Telecommunication Engineering.
• 3-5 years of relevant experience in a similar filed.
• Demonstrates strong teamwork abilities, work independently and excels under pressure.
• Exhibits a positive attitude with a willingness to learn, initiative and sound decision making skills.
• Responsible with effective supervisory capabilities.
• Proficient in Office 365 applications, including Excel, Word, and Outlook email.
• Willingness to work overtime as required and adapt to global client time zones.
• Excellent communication and written skills when interacting with customers and colleagues.

At Zetta Solution, we help businesses in Singapore work smarter through technology, cloud-based solutions, and digitalization. Since 2012, we have been building practical software solutions that support real business operations across different industries.

We believe that good software is not just about features — it is also about the people behind it. That is why we are looking for someone who is eager to learn, enjoys solving problems, and wants to grow in a role that combines technology, client communication, and real-world business exposure.

As an Associate, Software Solutions, you will be part of the team that helps clients use our software smoothly and confidently. This role is a great fit for someone starting out in tech, or someone looking to build a strong foundation in software support, troubleshooting, ERP systems, and client-facing work.

If you like figuring things out, helping people, and learning how software works in actual business environments, this could be a great place to start and grow your career.

What You’ll Be Doing

Support Clients with Confidence

• Provide support for our ERP and business software solutions by assisting clients with system-related questions, issues, and requests
• Respond to support calls, messages, and tickets in a timely, professional, and friendly manner
• Guide clients on system usage, basic troubleshooting, and issue resolution
• Follow up on outstanding matters to ensure proper closure and clear communication

Troubleshoot and Solve Problems

• Investigate, test, troubleshoot, and document reported issues
• Work closely with internal teams to identify root causes and recommend next steps
• Escalate issues to the development, project, or management team when needed
• Assist in verifying fixes, updates, and enhancements before communicating back to clients

Keep Systems Running Smoothly

• Support routine system checks and maintenance activities to help ensure stable performance
• Assist with testing and validation when updates, bug fixes, or enhancements are released
• Help track recurring issues and highlight areas where improvements can be made
• Support occasional weekend duty or support arrangements when required

Stay Organized Behind the Scenes

• Prepare and maintain support records, issue logs, reports, and documentation
• Assist with internal support coordination, scheduling, and follow-ups
• Ensure support cases are properly documented for tracking and future reference
• Support day-to-day administrative tasks that help the team run smoothly

Work as One Team

• Collaborate closely with support, project, and development teams to deliver accurate and consistent support to clients
• Contribute ideas to improve workflows, support quality, and internal processes
• Help create a positive and professional support experience for clients across different industries

What We’re Looking For

Education

• Diploma in Computer Engineering, Information Technology, or a related field
• Alternatively, Higher Nitec or above in IT or equivalent qualifications

Skills & Qualities

• Eager to learn and grow in a software support role
• Good problem-solving and analytical skills
• Organized, responsible, and detail-oriented
• Able to communicate clearly and professionally with clients
• Positive attitude, patience, and a service-oriented mindset
• Able to work independently and also collaborate well in a team
• Comfortable handling both support and administrative responsibilities
• Willing to support operational needs, including occasional weekend duty when required

Bonus Points If You Have

• Familiarity with ERP systems or business software
• Exposure to troubleshooting software or system-related issues
• Experience in customer service, helpdesk, or technical support

Why Join Zetta Solution

This is more than just a support role — it is a chance to build real, useful experience in the tech industry.

At Zetta Solution, you will get hands-on exposure to real software cases, real clients, and real business environments. You will learn how systems work beyond the classroom, build confidence in handling users and issues, and gain practical experience that can open doors to future growth.

What You Can Expect

• Hands-on exposure to real software support cases across different industries
• Opportunities to learn how ERP and business systems work in actual business environments
• A supportive team that values attitude, initiative, and willingness to learn
• Broad exposure to client communication, troubleshooting, testing, and coordination
• A strong foundation for future growth into senior support, project coordination, consulting, or other tech-related roles

If you are enthusiastic about technology, willing to learn, and ready to build your career in software solutions, we would love to hear from you.