Total 724 scientific operations manager job vacancies in Information Technology category

部門：公司/合規

報告對象：營運長/管理階層

職位概述

該職位適合以下背景的候選人：

• 雲端供應商/雲端經銷商/MSP環境
• AWS/GCP/Azure 維運背景
• 網際網路/SaaS/主機/科技相關營運環境

我們正在尋找：

• 2-3年營運經驗
• 熟悉雲端帳戶操作、計費、發票、客戶協調或供應商運營
• 強烈的責任感和主人翁意識
• 能夠同時處理多項任務，並適應快節奏的工作環境。
• 良好的溝通協調能力
• 領導潛質是一項優勢

學術成績並非我們的首要目標。我們更看重：

• 工作態度
• 執行能力
• 穩定
• 學習和適應能力

請推薦以下候選人：

• 動手實踐
• 在處理營運事務方面成熟穩重
• 願意長期發展
• 能夠適應結構化且不斷變化的工作環境。

* 我們不需要只有行政/客服經驗而沒有營運管理能力的人員。

* 應徵者必須具備雲端營運經驗，包括客戶管理、計費、激勵計畫和領導能力（加分項）

申請連結：https://jobs.persolmalaysia.com/detail/39002?apply_id=39002&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：jiayi.neoh@persolapac.com

好處：

A. 彈性福利計畫（自 2026 年 1 月 1 日起生效）

• 每位符合資格的員工每年稅後預算為 3,000 令吉
• 可在五大類別中進行客製化：
• 健康與醫療保健
• 學習與發展
• 運動與健身
• 家庭與生活方式
• 工作效率與通勤
• 試用期滿合格後即可取得。

B. 混合工作福利

• 業務拓展職位：確認後可完全遠距辦公
• 解決方案架構師、技術客戶經理、營運專家、雲端營運團隊負責人、合規主管/合規專家：
• 確認後：4 天辦公室辦公 + 1 天遠距辦公
• 一年以上表現優異（B+級）：每週3天在辦公室辦公，2天遠距辦公
• 亮點：結構化的靈活性、工作與生活的平衡以及基於績效的晉升。

C. 其他福利

• 彈性的打卡時間
• 年假：14天（第1-5年），20天（第6年及以後）
• 醫療保險（門診和住院）
• 清晰的職涯發展路徑與晉昇機會
• 辦公室距離公共交通站點步行僅需 10 分鐘。

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

The 1872 Clipper Tea Co is seeking an experienced Operations Manager/Head of Operations to lead and scale our F&B and retail operations in Singapore. In this role, you will be responsible for the success of our outlets by leading ahigh-performing team to exceed revenue targets and deliver product and service excellence in accordance with our strategic plans.

Job Description

The Head of Operations will be responsible for overseeing day-to-day operations, managing budgets, developing and implementing operational strategies, and ensuring compliance with health and safety regulations. Additional responsibilities include analysing performance metrics, managing and mentoring team members, and fostering strong communication across departments.

Key Responsibilities

A. Leadership & Team Development

• Lead and manage a team of managers, including Operations Executive, Head Baristas and Outlet Managers.
• Recruit, train, and onboard new team members in collaboration with HR, ensuring they are equipped for long-term success.
• Conduct regular performance reviews and build succession plans to support team development and retention.

B. Operational Excellence

• Oversee day-to-day operations across all outlets to ensure smooth execution, quality assurance, and brand alignment.
• Develop, implement, and refine SOPs and workflows to improve consistency and efficiency.
• Ensure product quality, service excellence, hygiene, and cleanliness standards are upheld at all locations.
• Prepare and deliver weekly and monthly reports on KPIs, operational challenges, and improvement plans.
• Respond to customer escalations and implement service recovery processes.

C. Supplier & Vendor Management

• Drive sales and profitability through effective inventory management, cost controls, and resource allocation.
• Collaborate with key suppliers to ensure product quality, pricing competitiveness, and favourable cost of goods sold (COGS).
• Manage vendor relationships, third-party contracts, and oversee regular facilities maintenance.
• Lead planning and execution of store facelifts, refurbishments, and major renovation projects

D. Strategic Execution

• Execute company initiatives, marketing campaigns, and product launches in alignment with operational capabilities.
• Ensure operational readiness and seamless execution for new store openings or relocations.
• Work closely with the sales and operations teams to gather feedback and continuously enhance workflows and offerings.
• Identify operational gaps and implement scalable solutions for improvement and innovation.

Minimum Requirements

• Diploma in Business Administration, F&B, Hospitality Management, or a related field.
• 3-5 years of experience in F&B or multi-site retail operations with 2 or more outlets
• Strong command of written and spoken English.
• Proven experience in managing P&L, budgeting, and cost controls.
• Demonstrated leadership with high emotional intelligence (EQ) and strong interpersonal skills.
• A track record of driving commercial performance and operational improvements.
• Highly organised, detail-oriented, and systems-driven; thrives in a dynamic, fast-paced environment.

You must have the passion for hospitality and tea, which is our core of our business. We are seeking a positive individual, a true leader that will lead by example and is willing to lead from the front line.

As a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement.

Main responsibilities:

• Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met. 
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs 
• Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries. 
• Provide expertise in the respective platform/process area  
• Responsible to set up and get all training delivered to the team members on time with the respective quality 
• Drive a continuous process to enrich training base and make it more effective. 
• Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required.  
• Propose improvement of processes, through automation, innovation and convergence.  
• Support transformation and optimization of production processes and ensure SOP compliance. 
• Support and organize the execution of new client solutions 
• Answering technical questions and issues resolution 
• Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified. 
• Building and support documentation for best practices and country knowledge  
• Develop skills by attending workshops and training sessions 

Being part of SME community, share knowledge around Operational key topics working closely with Enablement.  

• Drive Specific Topic within SME initiatives being a Champion 
• Organise Training Sessions 
•  Attend & Actively Participate in Training Sessions 
• First Point of Contact for inquiries 
• Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness 
• Being a team member create a culture of engagement, inclusion and innovation 

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products) supporting Australia market. As a Data Operations Analyst of Input Validation function at NIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders 

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. 

Additional job description

As a Program Manager on the NetOps Supply Chain & Commercial Operations (NOSCO) team, you will be responsible for supporting on time and accurate capacity enhancements across Google Global Infrastructure's (GGI) network of data centers, and edge networking deployments. You will collaborate closely with cross-functional teams to facilitate developing end to end strategies that connect our demand, supply, inventory, data center labor and deployment planning. You will work with a truly cross-functional team of internal (demand planning, commodity management, supply operations, data center labor and deployment teams) and external (manufacturers and suppliers) stakeholders to deliver optimal solutions to meet customer demand, and will lead prioritization and allocation decisions as needed. You will leverage strategic and end to end thought leadership, and have strong planning backgrounds while being an expert communicator and leader.

Qualifications

Job responsibilities

• Manage supply planning and fulfillment with GGI’s contract manufacturers. Collaborate with demand planning, commodity management, and supply operations to ensure cost-effective, on-time material delivery for capacity turn-ups.
• Build and maintain strategic relationships with OEMs/tier 2 vendors and drive incremental improvements in supplier performance by establishing and executing a strong operational excellence framework.
• Contribute to planning and delivery of supply chain transformation initiatives and serve as a subject matter expert for supply planning related user journeys, requirements, design and implementation schedules.
• Review and validate demand forecasts, and manage purchasing within allocated budgets. Ensure on-time delivery while minimizing performance and quality issues.
• Monitor supply planning KPIs, identify root causes for gaps, and implement corrective solutions. Deliver effective data reporting to internal and external stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience with manufacturing, supply chain management, or fulfillment planning and execution in a New Product Introduction (NPI) role.
• Experience in supplier relationship management, manufacturing, or supply and demand planning.

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• 5 years of supply chain and program management experience across multiple disciplines, ideally in related technical/networking fields with global experience.
• Ability to work independently with minimal guidance.
• Excellent organizational skills and program management capabilities.
• Excellent written and verbal communication skills.

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validatio

About YY Circle

YY Circle is Singapore's leading AI-driven workforce and lifestyle ecosystem, connecting businesses with a large network of flexible workers through technology-enabled staffing solutions. As part of YY Group Holding Limited (NASDAQ: YYGH), we leverage AI, automation, and workforce technology to help businesses address labor shortages while creating income opportunities for workers.

As we enter our next phase of growth, we are seeking an entrepreneurial and commercially driven Head of Operations (F&B) to lead and scale our Singapore operations.

The Opportunity

This is a rare executive leadership opportunity for a high-performing operator who thrives in fast-growth environments. You will have full ownership of Singapore's business performance, including revenue growth, operational excellence, enterprise sales, marketplace expansion, and profitability.

Reporting directly to the Group Board, you will play a critical role in shaping the future of one of Singapore's leading workforce technology platforms.

Key Responsibilities:

Strategic Leadership & P&L Management

•      Take full ownership of the Singapore business unit's profit and loss performance.

•      Develop and execute strategic growth initiatives to drive revenue, market share, and profitability.

•      Identify new business opportunities and expansion strategies within the workforce and staffing ecosystem.

•      Build and manage annual business plans, budgets, and growth forecasts.

Enterprise Sales & Business Development

•      Lead enterprise client acquisition efforts across hospitality, F&B, retail, events, logistics, and other key sectors.

•      Secure long-term strategic partnerships and high-volume staffing contracts.

•      Build and maintain strong relationships with senior corporate stakeholders and decision-makers.

•      Improve fulfilment rates, service quality, and operational efficiency.

•      Drive worker acquisition, retention, and engagement initiatives.

•      Leverage data analytics to improve marketplace liquidity and customer experience.

Compliance & Governance

•      Ensure compliance with Singapore employment regulations, MOM requirements, CPF obligations, and labor laws.

•      Implement strong operational controls and governance frameworks.

•      Oversee risk management, reporting, and regulatory compliance activities.

Product & Ecosystem Expansion

•      Support adoption of new platform services and monetization initiatives.

•      Collaborate with technology and product teams to improve platform capabilities.

•      Drive growth of AI-enabled workforce solutions and emerging digital service offerings.

Requirements:

Experience:

•      Minimum 7 years of leadership experience in high-growth technology, staffing, marketplace, logistics, or platform-based business.

•      Proven experience managing P&L responsibility and scaling business operations.

•      Track record of driving revenue growth, profitability, and operational excellence.

Industry Knowledge:

•      Strong understanding of Singapore's workforce, staffing, hospitality, retail, or platform economy sectors.

•      Established networks within Singapore's corporate ecosystem is highly advantageous.

•      Familiarity with gig economy, on-demand workforce, or marketplace business models preferred.

Leadership Competencies

•      Entrepreneurial mindset with strong commercial acumen.

•      Strategic thinker with hands-on execution capability.

•      Excellent stakeholder management and negotiation skills.

•      Strong analytical, operational, and problem-solving abilities.

•      Ability to lead cross-functional teams in a fast-paced environment.

What We Offer

•      Executive leadership role with significant autonomy and decision-making authority.

•      Opportunity to lead and scale a market-leading technology platform.

•      Competitive executive compensation package.

•      Performance-based profit-sharing incentives.

•      Long-term equity participation linked to business performance milestones.

•      Direct exposure to a NASDAQ-listed parent company and regional expansion opportunities.

•      Opportunity to shape the future of AI-enabled workforce and staffing solutions.

Key Responsibilities

• Oversee and support daily cybersecurity operations, including administration, optimization, and troubleshooting of security technologies (e.g., firewalls, EPP, EDR, NDR, VMDR, SIEM, SWG, VPN, etc.).
• Monitor, analyse and respond to security alerts and incidents, performing detailed investigations and ensuring proper containment, eradication, and recovery.
• Lead technical execution of cybersecurity projects, contributing to solution design, implementation planning and full operational deployment.
• Provide security expertise and technical input to IT infrastructure and application teams to ensure secure configuration and deployment of systems and services.
• Participate actively in the Information Security Incident Response process, including playbook refinement, incident handling, and post‑incident reviews.
• Stay current with relevant cybersecurity frameworks and standards such as CIS Controls, MITRE ATT&CK, ISO 27001, PDPA, and industry best practices, applying them to enhance the organisation’s security posture.
• Implement, review, and enhance cloud security controls across cloud environments, providing secure‑by‑design guidance and integrating cloud telemetry into security monitoring platforms to strengthen visibility, threat detection, and response capabilities.

Job Requirements

• Degree or diploma in an IT related field, such as Cybersecurity, Computer Science, Information Technology, or a closely related discipline.
• Minimum 3–5 years of hands-on experience in cybersecurity operations, security monitoring or security engineering roles.
• Candidates with professional certifications in cybersecurity or cloud security such as Security+, CEH, CISSP, CCSP, AWS Security Specialty or AZ‑500 are considered an advantage but are not mandatory.
• Minimum 3 years of work experience in information security operations.
• Experience working in an IT integrator or vendor environment is an advantage.
• Background in compliance, governance, or audit functions is an added advantage.

The Network Operations Engineer III is a senior-level role that focuses on the operation, maintenance, and troubleshooting of both optical and IP networks. This position demands a high degree of independence, accuracy, and attention to detail. The engineer will address a wide range of complex network issues, working on diverse problems with minimal supervision.

This role requires a deep understanding of optical and IP networking, hardware technologies, and network management tools.

Scope: 

• Resolve a wide range of network issues creatively and effectively.

• Monitor the performance and health of optical and IP networks using advanced network management tools.

• Tackle diverse and complex problems, applying sound judgment and innovative solutions.

• Operate with minimal guidance on daily tasks, requiring only general instructions for new assignments.

• Troubleshoot and resolve network issues to ensure minimal downtime and service disruptions.

Roles and Responsibilities:

Network Management:

• Manage and optimize hardware technologies to maintain network performance and capacity.

• Engage in day-to-day troubleshooting, working with multiple vendor equipment, and resolving various software and hardware issues.

Issue Resolution:

• Address network traffic issues and respond to queries raised by XFNs and partners.

• Collaborate with XFNs and vendors to resolve network-related problems promptly and effectively.

• Conduct root cause analysis for network outages, providing detailed reports and solutions.

Cross-functional Collaboration:

• Work closely with service providers, colocation facilities, and XFNs globally, ensuring seamless network operations.

• Support network infrastructure projects and collaborate with cross-functional teams on new network initiatives.

Additional Duties:

• Take on other duties as required, contributing to the overall success and reliability of the network infrastructure.

Required Qualifications/Skills:

• Bachelor’s degree with 5 to 8 years of related experience and/or training; or an equivalent combination of education and experience.

• Proven experience in optical networking (DWDM, CWDM) and IP networking (IPv4/IPv6, MPLS, BGP, OSPF).

• Strong judgment in selecting appropriate methods and techniques for obtaining network solutions.

• Comprehensive understanding of fiber-optic technology, including cable types,connector types, optic types, patch panels, and optical transport technologies.

• Experience in preparing root cause analysis reports for network and server outages.

• Strong communication skills, capable of effectively working with global service providers, colocation facilities, and ISPs.

Preferred Qualifications: 

• Experience working in a multi-vendor network environment.

• Relevant network certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, orequivalent.

Our client is looking for a Program Manager to lead customer projects from qualification to production launch, covering tooling, molding, automation, cost, timeline, and overall execution. The role will coordinate internal teams, support customer communication, assist with quotations, drive tooling qualification, manage project risks, and ensure smooth manufacturing readiness.

Responsibilities

• Lead cross-functional project execution across engineering, manufacturing, tooling, automation, planning, and purchasing.

• Manage project schedule, cost, qualification, launch readiness, and customer requirements.

• Work with BD and engineering teams on new project evaluation, quotations, and customer follow-up.

• Act as the key technical contact for customers on program-related matters.

• Support workflow, equipment, tooling, spare parts, and capacity planning for new programs.

• Ensure compliance with workplace safety and EHS requirements.

Requirements

• Degree in Mechanical Engineering or related field with at least 6 years’ relevant experience in program/project management within manufacturing, tooling, molding, or automation.

• Good understanding of production processes and project management.

• Strong English communication, interpersonal, coordination, and multitasking skills.

• Independent, proactive, and comfortable working in a fast-paced environment.

Disclaimer

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.
• Utilize the AI concept to streamline the process to gain the operation efficient.

About the Role