Total 320 sales advisor job vacancies in Information Technology category

Company Background

Yonyou Network Technology Co., Ltd. is a leading provider of enterprise management software, ERP, and cloud computing solutions in Asia. With over 30 years of industry expertise, Yonyou serves millions of enterprises worldwide, helping them digitally transform their business operations through innovative and localized ERP and cloud products.

Today, we are building a strong local team, fresh, dynamic, and young-spirited. If you're passionate about tech, love solving real-world problems, and want to work in an environment that values energy and ideas over rigid rules, we want you.

Why This Isn't Your Typical Sales Gig

We're not just hiring, we are building a strong local team from the ground up. You'll be part of a core group that shapes how Yonyou delivers world-class ERP and Cloud solutions right here, locally.

• Real impact – Your sales help businesses transform and grow
• Ownership & growth – Grow with the team as we expand
• Learn from the best – Work with experienced leaders who care about your development
• Be heard – No bureaucracy, just building great client relationships together

The Mission

As part of our sales squad, you will:

• Identify and develop new business opportunities for ERP and Cloud solutions
• Build and maintain strong relationships with enterprise clients
• Understand client business needs and propose suitable Yonyou products
• Collaborate closely with pre-sales and technical teams to prepare and deliver product demonstrations
• Lead solution presentations alongside technical experts to showcase value to clients
• Ensure seamless coordination between sales, pre-sales, and delivery teams during handover
• Achieve and exceed sales targets and KPIs

What You Bring to the Table (The Toolkit)

• Experience: 2–3 years of sales experience
• ERP Experience: Minimum 1 year of ERP or software solution sales experience is required
• Education: Bachelor's degree or above in Business, Marketing, IT, or a related field
• Sales Skills:
• Strong negotiation and closing abilities
• Excellent presentation and communication skills
• Ability to understand and explain technical concepts to non-technical clients
• Experience working with pre-sales and technical teams on demos
• Domain Knowledge: Experience selling ERP, Cloud, or enterprise software solutions is highly preferred
• Soft Skills: Team player, fast learner, thrives under pressure, and excels in a fast-paced environment

The Perks

• Competitive Pay: Attractive salary + yearly performance bonuses
• Attractive Commission Scheme: Additional earnings based on sales revenue generation
• Mentorship, Training & Skill Development: Learn directly from experienced seniors with structured guidance, ongoing training programs, and continuous skill development opportunities to advance your career
• Easy Commute: Office strategically located near MRT and LRT stations
• Work-Life Balance: Regular team-building and sports activities
• Professional Culture: A young, open environment free from office politics

Company Background

Yonyou Network Technology Co., Ltd. is a leading provider of enterprise management software, ERP, and cloud computing solutions in Asia. With over 30 years of industry expertise, Yonyou serves millions of enterprises worldwide, helping them digitally transform their business operations through innovative and localized ERP and cloud products.

Today, we are building a strong local team. We are looking for dedicated professionals who are passionate about administration, operations, and want to contribute to a collaborative and growth-oriented environment.

Why Join Us

We are not just hiring; we are building a strong local team from the ground up. You will be part of a core group that shapes how Yonyou delivers world-class ERP and Cloud solutions right here, locally.

• Real impact – Your support keeps our sales and operations running smoothly
• Ownership & growth – Grow with the team as we expand
• Learn from the best – Work with experienced leads who are invested in your professional development
• Be heard – A flat structure with no bureaucracy, just working together effectively

Key Responsibilities

Sales Management

• Submit quotations and contracts to the Group via the company's sales management system
• Liaise with the Group to ensure all documentation complies with internal policies and procedures
• Support the implementation of sales management policies and communicate updates to the sales team
• Manage product orders and maintain proper filing of sales contracts
• Handle other administrative matters related to sales operations

Purchasing & Operations

• Assist project managers in outsourcing processes, including requirements, bidding, and contract execution
• Process outsourcing and procurement-related payments

Requirements

• Education: Diploma or above in Administration, HR, Management, or related fields
• Software Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Experience: Experience or willingness to learn administrative functions, including basic accounting/HR knowledge
• Soft Skills: Good interpersonal and multitasking skills, willing to learn and grow within the organization
• Language: Able to read and write Mandarin to liaise with Chinese counterparts for this position

The Perks

• Competitive Pay: Attractive salary + yearly performance bonuses
• Mentorship, Training & Skill Development: Learn directly from experienced seniors with structured guidance, ongoing training programs, and continuous skill development opportunities to advance your career
• Easy Commute: Office strategically located near MRT and LRT stations
• Work-Life Balance: Regular team-building and sports activities
• Professional Culture: A young, open environment free from office politics

銷售主管

職位概述

透過推廣和銷售 ERP 和軟體解決方案，建立牢固的客戶關係，並實現銷售目標，從而推動業務成長。

主要職責

• 向新舊客戶推廣和銷售ERP、雲端和軟體解決方案
• 與客戶和主要利害關係人建立並維護牢固的關係
• 尋找商機並進行產品演示
• 準備方案、報價單，並協商合約以達成交易。
• 達成月度和季度銷售目標
• 與售前和技術團隊協作，提供客製化解決方案
• 進行市場調查，了解客戶需求與產業趨勢

要求

• 商業、IT、行銷或相關領域的學士學位
• 至少3年軟體產業銷售經驗，或至少1年ERP銷售經驗
• 擁有SaaS銷售經驗者優先考慮
• 優秀的溝通、表達和談判技巧
• 具備自我激勵能力及獨立工作能力
• 以客戶為中心，對技術解決方案充滿熱情
• 英語流利；會普通話者優先考慮。

好處

• 具競爭力的薪資和優缺點的佣金方案
• 培訓、指導和職業發展機會
• 接觸全球企業客戶
• 友善協作的工作環境

銷售管理專員

職位概述

負責公司內部銷售管理及對外採購流程的執行。

主要職責

銷售管理

• 透過公司銷售管理系統向集團提交報價單及合約報批；

• 與集團總部溝通，確保所有文件符合內部政策及流程要求

• 支援銷售管理政策的實施，並向銷售團隊傳達相關更新

• 管理所有銷售訂單，並妥善歸檔銷售合約等正式文件• 處理與銷售營運相關的其他事務

採購與營運

• 協助專案經理進行外包流程，包括需求整理、招標及合約執行

• 負責外包及採購相關付款申請等事項

任職要求

• 工商管理、人力資源、管理或相關專業大專及以上學歷

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）等常用的辦公室軟體

• 具備良好的人際溝通能力及多任務處理能力• 願意在組織中學習與成長

• 中文（國語），讀寫流利，與中國相關方溝通

Sales Management Executive

Job Summary

Provide administrative and operational support for sales management and procurement processes, ensuring compliance with company policies and smooth coordination with internal and external stakeholders.

Key Responsibilities

Sales Management

· Submit quotations and contracts to the Group via the company's sales management system

· Liaise with the Group to ensure all documentation complies with internal policies and procedures

· Support the implementation of sales management policies and communicate updates to the sales team

· Manage product orders and maintain proper filing of sales contracts

· Handle other administrative matters related to sales operations

Purchasing & Operations

· Assist project managers in outsourcing processes, including requirements, bidding, and contract execution

· Process outsourcing and procurement-related payments

Requirements

· Diploma or above in Administration, HR, Management, or related fields

· Proficient in Microsoft Office (Word, Excel, PowerPoint)

· Experience or willingness to learn administrative functions, including basic accounting/HR knowledge

· Good interpersonal and multitasking skills

· Willing to learn and grow within the organization

· Able to read and write Mandarin to liaise with Chinese counterparts

好處

• 具競爭力的薪資和優缺點的佣金方案
• 培訓、指導和職業發展機會
• 接觸全球企業客戶
• 友善協作的工作環境

Job Summary

The Technical Sales Advisor serves as the primary technicaland commercial resource for customers and internal stakeholders. This rolecombines deep technical knowledge of HMH equipment and processes with strongcommercial acumen to improve customer experience, drive revenue growth, andsupport global and regional sales strategies. The Technical Sales Advisor worksclosely with customers, regional sales teams, P&T, engineering, and productorganizations to deliver tailored technical solutions and actionable insights.

Job Responsibilities

Technical & Customer Engagement

• Maintain a deep understanding of HMH equipment, systems, and operational processes.
• Serve as the primary technical interface for customers and internal teams.
• Improve overall customer experience through proactive technical support and solution development.
• Engage regularly with customers to identify needs, challenges, and opportunities for improvement.
• Identify areas of improvement for customers and propose value‑adding technical solutions.
• Generate insightful quarterly customer reports based on field data, performance, and customer feedback.
• Provide guidance regarding the voracity of warranty claims and provide guidance during the consideration of sales concessions

Data & Market Intelligence

• Collect, validate and organize data from daily field reports.
• Interpret technical and operational data and translate it into valuable insights for internal and external stakeholders.
• Stay informed on industry trends, competitor offerings, and product innovations.
• Transfer Voice of Customer (VOC) insights internally to ensure focus on the most impactful initiatives.

Sales Strategy & Business Development

• Develop and execute sales strategies to meet revenue and growth objectives.
• Identify and pursue new business opportunities in both existing and new markets.
• Support white‑space mapping to identify new solution opportunities and areas for expansion.
• Assist in the bid‑generation process, acting as a technical presence in operations and commercial meetings.
• Support major commercial pursuits with technical expertise, competitive insights, and solution positioning.

Collaboration & Cross‑Functional Support

• Collaborate closely with P&T, engineering, and product teams to tailor technical solutions to customer requirements.
• Support all regions with technical and specialist sales expertise, aligning with CTO and product organizations.
• Work in partnership with regional sales teams to enable execution while presenting a unified global approach.
• Ensure consistent communication and alignment across regions to avoid fragmented customer engagement.

Global Accounts & Team Enablement

• Coordinate support for major multinational and global accounts, ensuring a “one‑face‑to‑customer” approach across regions.
• Contribute to unified global account strategies covering pricing, upgrades, and solution positioning.
• Act as a technical expert for specific equipment, product lines, or vertical markets as assigned.
• Enable and support regional technical sales resources as needed.

Leadership & Performance Management

• Mentor and manage members of the technical sales organization as applicable.
• Monitor individual and team performance against objectives and recommend improvements where needed.
• Support training initiatives to strengthen technical and commercial capabilities across the sales organization.
• Promote a collaborative team culture focused on shared success and continuous improvement.

Qualifications

• Bachelor’s degree in Engineering, Technical, or Business discipline from an accredited institution.
• Proven experience in technical sales, commercial, engineering, service account management, field service engineering and/or operations roles within relevant industries.
• Strong understanding of technical equipment, systems, and customer operational environments.
• Demonstrated ability to translate technical information into commercial value propositions.
• Willingness to travel (upto 50%) as required to support customers and regional teams.

Desired Characteristics

• Experience working with global or multinational customers.
• Strong analytical skills with the ability to interpret and present data‑driven insights.
• Excellent collaboration and stakeholder management skills across functions and regions.
• Results‑oriented mindset with strong problem‑solving capabilities.
• Excellent verbal and written communication skills.
• Strong presentation skills and ability to represent HMH professionally with customers.
• Proactive, adaptable, and team‑focused approach.

Job Descriptions:

Sales & Business Development

• Support for business development activities. Build networks, cultivate business relationships with customers and business partners, to identify business opportunities in Singapore and ASEAN region.
• Support Sales Manager to develop and execute strategies to drive business in new and existing markets, acquiring new customers and establishing relationships.
• Conducts due diligence and make proposals for prospective business partners and solutions.
• Conduct market research and relevant analysis (example 3C) to have a better grasp on market and for decision-making purposes.
• Conduct needs analysis to understand customers’ challenges and recommend suitable solutions.
• Assist in managing the entire sales cycle, including proposal preparation, pricing, negotiation, and contract finalization.

Technical Solution & Collaboration

• Providing pre-sales technical support/expertise to assist sales effort
• Deliver in-depth presentations and product demonstrations to customers.
• Onsite support for robotic or automation project deployment.
• Support customers for after-sales activities.
• Provides technical direction for system repair and maintenance.

Requirement:

• Bachelor’s Degree or Professional Degree in Mechanical, Electrical, Mechatronics, Robotics and/or Business or equivalent.
• 2–4 years of sales/business development experience, preferably in robotics, automation, or industrial solutions.
• Strong understanding of robotic applications (e.g., mobile robots, robotic arms, automation integration).
• Technical acumen with the ability to bridge client needs and engineering solutions.
• Customer-centric mindset with a focus on long-term partnerships.
• Proven knowledge and execution power to bring successful development strategies.
• Knowledge of the latest market and business trends is also imperative while developing business strategies to penetrate the new market.
• Data analytics skill for decision making.
• Excellent communication, presentation, and relationship-building skills.
• Overseas travel may be necessary from time to time to support business requirements.

Please note that only shortlisted candidates will be contacted, thank you.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Company Overview

AnyMind Group is one of the fastest-growing startups in the world, driven by a core mission to make every business borderless. 

Job Summary

We are looking for a high-impact Head of Sales to lead, scale, and synchronize our revenue efforts across two key pillars: Agencies and Direct Brands. Reporting directly to the Country Manager of Singapore, you will be the architect of our sales strategy. You won't just be managing pipelines; you’ll be managing people—specifically leading our Agency Leads and Direct Brand Leads to ensure our market presence is cohesive and our revenue targets are smashed. This leadership role requires a seasoned professional who can engage C-suite stakeholders, develop high-impact partnerships, and deliver business results.

Responsibilities

• Strategic Oversight: Develop and execute a unified sales roadmap that balances the long-term stability of agency partnerships with the high-margin potential of direct brand deals.
• Leadership & Mentorship: Manage, coach, and elevate the current Agency and Direct Brand Leads. You are responsible for their professional growth and the collective output of their teams.
• Revenue Optimization: Own the full sales funnel. From lead gen strategy to closing high-value contracts, you’ll ensure the engine is running lean and fast.
• Cross-Functional Collaboration: Act as the "voice of the market" for our Product and Marketing teams to ensure our offerings remain competitive and our messaging hits the mark.
• High-Level Networking: Personally manage relationships with "Big 6" agency holding companies and C-suite stakeholders at Tier-1 brands.
• Sales Stack Innovation: Audit and evolve our sales tech stack by integrating AI-driven tools to reduce "manual grunt work" for your leads.

Required competencies and certifications

• 10+ years of experience in business development, ad tech/media/marketing sales, or strategic partnerships
• 5+ years in a leadership role managing multi-disciplinary teams
• A deep rolodex of existing relationships within major agencies and national brands
• Demonstrated success in engaging with and influencing C-suite executives
• Proven track record of driving growth in marketing, e-commerce, or technology industries
• Exceptional leadership, communication, and negotiation skills.
• Strategic thinker with the ability to identify opportunities and execute plans effectively.
• Strong relationship-building skills with a client-first mindset.
• Results-oriented mindset with a focus on driving growth and achieving team targets.

Bachelor’s degree in Business Administration, Marketing, or a related field. 

Candidates with higher experience and capabilities may be considered for Senior Director role.
Our benefits

• Performance bonus
• Attractive commission (for sales roles)
• Annual leaves
• Medical insurance (includes dental)
• Fun engagement office events
• Work in a professional and dynamic environment
• Exciting career growth opportunity within the dynamic digital industry
• Quarterly MVP awards of up to USD2000

Responsibilities:

• Lead the full sales cycle for digital and IT services, from generating leads to closing deals.
• Actively engage in public and private RFPs, tenders, and government procurement platforms (such as GeBIZ).
• Prepare customized proposals, quotations, technical documents, and presentation materials.
• Act as the technical advisor throughout the sales process, translating client needs into effective and scalable solutions.
• Showcase product features through demonstrations, prototypes, and walkthroughs.
• Collaborate with project teams to accurately scope solutions and align expectations with deliverables.
• Ensure client satisfaction by managing upselling, renewals, and handling escalations professionally.
• Monitor and manage sales pipelines, providing regular updates on key metrics and achievements.
• Build and maintain strong client relationships based on trust, transparency, and reliable delivery.
• Evaluate and communicate the technical feasibility and architecture of proposed solutions, such as CMS platforms, custom applications, and experiential technologies.
• Act as a bridge between sales and development teams to ensure solutions are technically viable and properly scoped.
• Coordinate with vendors and internal technical teams to gather requirements, define system specifications, and ensure seamless integration.

Qualifications:

• Degree or diploma in Information Technology, Computer Science, Digital Media, or related disciplines.
• 1 to 3 years of combined experience in IT sales and/or pre-sales/solution consulting.
• Proven experience managing IT tenders and digital transformation projects, particularly within Singapore.
• Skilled at translating technical concepts into clear business value for non-technical audiences.
• Detail-oriented with a professional attitude and strong commitment to client success.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Our client is a German MNC, International supplier and manufacturer specializing in industrial cabling solutions, control data cables, and custom electrical wires. Located in Central region.

The Technical Sales Engineer will be responsible for:

• Develop and manage key customer accounts within Singapore’s industrial and engineering sectors.
• Identify and pursue new business opportunities to expand the company’s B2B client base.
• Build and maintain long-term client relationships to support sustainable business growth.
• Prepare quotations, proposals, and follow up closely on project pipelines and sales activities.
• Collaborate with internal engineering and technical teams to deliver tailored solutions to clients.
• Achieve assigned sales targets and contribute to overall business growth and market expansion.
• Actively prospect and acquire new B2B customers in the industrial and electrical sectors.

Job Requirements:

• Minimum Diploma or Degree in Electrical Engineering, Business, or a related discipline.
• Strong interest in technical or industrial sales.
• Proven experience in B2B, industrial, or engineering sales will be highly advantageous.
• Strong network within Singapore’s electrical or industrial sectors is preferred.
• Self-driven, positive attitude with a strong willingness to learn and grow.
• Demonstrated ability to manage accounts independently and drive revenue growth.
• Excellent communication, negotiation, and relationship-building skills.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)

Company Description

Innowave Tech is Singapore-based Manufacturing AI company pioneering in state-of-the-art industrial agentic and vision AI to simplify manufacturing and drive digital transformation. We help organizations unlock new efficiencies, reduce costs, and accelerate innovation cycles to address the complex challenges of modern advanced manufacturing. Our solutions specialize in machine autonomation, automated quality assurance, process automation and optimization.

With a global presence in over 10 cities, we collaborate with industry leaders to create transformative solutions in semiconductor manufacturing, electronics manufacturing, chemical processes, and aerospace.

Role Description

This is a full-time on-site junior executive role for a Technical Sales Engineer located in Singapore. The Technical Sales Engineer Executive will be responsible for generating sales and providing pre-sales solutioning and design to clients.

Day-to-day tasks include engaging with clients to understand their needs, demonstrating product capabilities, and providing technical solutions that meet customer requirements. The role will work closely with the Head of Solutions to prepare and deliver presentations, work closely with the sales team to develop strategies, and ensure customer satisfaction through excellent service and support.

Comprehensive training will be provided to candidate to:

• Understand company's technologies and competencies

• Understand products' broad capabilities and application scenarios

• Industry process, technologies, and requirements
  

Qualifications

• Excellent Communication skills is prioritized

• Bachelor's degree or diploma in Engineering, Computer Science, or related field

• Technical design and Solutioning skills

• Ability to work independently and as part of a team

• Strong attention to details and demonstrate curiosity

• Sales knowledge and experience is a plus

• Technical Sales and Pre-Sales Engineering skills is a plus

• 0-2 years experience in technical sales or 1-2 years experience in software development

• Experience in the AI, manufacturing, or related sectors is a plus

• Fresh graduates may apply - on-to-job training provided for both technical and sales requirements

Responsibilities:

• Lead the full sales cycle for digital and IT services, from generating leads to closing deals.
• Actively engage in public and private RFPs, tenders, and government procurement platforms (such as GeBIZ).
• Prepare customized proposals, quotations, technical documents, and presentation materials.
• Act as the technical advisor throughout the sales process, translating client needs into effective and scalable solutions.
• Showcase product features through demonstrations, prototypes, and walkthroughs.
• Collaborate with project teams to accurately scope solutions and align expectations with deliverables.
• Ensure client satisfaction by managing upselling, renewals, and handling escalations professionally.
• Monitor and manage sales pipelines, providing regular updates on key metrics and achievements.
• Build and maintain strong client relationships based on trust, transparency, and reliable delivery.
• Evaluate and communicate the technical feasibility and architecture of proposed solutions, such as CMS platforms, custom applications, and experiential technologies.
• Act as a bridge between sales and development teams to ensure solutions are technically viable and properly scoped.
• Coordinate with vendors and internal technical teams to gather requirements, define system specifications, and ensure seamless integration.

Qualifications:

• Degree or diploma in Information Technology, Computer Science, Digital Media, or related disciplines.
• 1 to 3 years of combined experience in IT sales and/or pre-sales/solution consulting.
• Proven experience managing IT tenders and digital transformation projects, particularly within Singapore.
• Skilled at translating technical concepts into clear business value for non-technical audiences.
• Detail-oriented with a professional attitude and strong commitment to client success.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Technical Sales Engineer
• Working Location: Joo Koon
• Working Hours: 5 days (8am-5.30pm)
• Salary Package: Basic Salary $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer inquiries via the portal or email.
• Download, update, and track customer product Bill of Material (BOM), drawings, specifications, and revisions.
• Prepare sales quotes, proposals, and tender documents during the request-for-quotation (RFQ) stage.
• Verify compliance with specifications before submitting proposals to customers.
• Calculate costs for materials, machining, cladding, and other related expenses for quotes.
• Ensure quotes are competitive and maintain a healthy profit margin.
• Follow up on proposals to secure orders from clients.
• Create and distribute a Sales Order Job Launch upon receiving purchase orders.
• Manage active sales orders and delivery schedules.
• Build and maintain good customer relationships to enhance satisfaction.
• Coordinate with other departments to compile and submit necessary documentation (e.g., pre-production, final product, concessions/non-conformances).
• Maintain positive communication with customers regularly.

APPLY NOW!!!

• Diploma or Bachelor's Degree in Mechanical Engineering or related field.
• Highly motivated and driven.
• Excellent interpersonal and communication skills.
• Team player with good analytical and problem-solving abilities.
• Capable of handling ad-hoc projects and multitasking.
• Proficient in MS Office tools.
• Knowledge or interest in oilfield components and equipment is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73467 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Program Management

• Escalation Management & Resolution: Serve as the primary point of contact for customer escalations, coordinating with internal stakeholders (Operations, Tech, and wider group) to deliver rapid resolutions or proposed alternatives.

• Issue Triage & Root Cause Analysis (RCA): Triage and manage customer issues/concerns based on severity and complexity, conducting root cause analyses with internal teams and communicating findings and supporting explanations back to the customer.

• Performance Monitoring & Improvement: Proactively track customer performance, intervening when customer satisfaction is at risk, and identifying future gaps or needs that require long-term solutions (e.g., raising Change Requests).

• Stakeholder Communication: Support a co-owned responsibility for continuous improvement by analyzing reporting data, articulating detailed findings in regular customer business reviews, and establishing follow-up and corrective action plans.

• Process Design & Governance: To enhance current processes and implement process documentation by contributing to the drafting of Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) for new projects and existing accounts.

Onboarding (non-technical) and Project/Campaign Management

• Account Manager Enablement: Establish and maintain centralized repositories for standard API documents and customer questionnaires to ensure Account Managers (AMs) are fully prepared.

• Technical Onboarding Coordination: Translate customer questionnaire information into standardized templates, accurately raising Change Requests (CRs) in JIRA with appropriate labeling to the Tech team to streamline the process and minimize manual work.

• Resource Advocacy: Actively participate in bi-weekly Tech CR prioritization meetings to advocate for and secure required technical resources for projects.

• Integration & Setup Management: Develop and manage generic setup guides and platform-specific integration processes (e.g., Shopify, Shopcada email processes). Co-manage specialized settings (e.g., enabling ATL, ODD) during critical New Product Introduction (NPI) phases.

• Post-Launch Hypercare: Lead the mandatory 2-week post-go-live "hypercare" period as dedicated co-support with the AM to ensure a smooth transition to business-as-usual (BAU), with authority to proactively extend the period based on project complexities.

• Project Go-Live Communication: Communicate go-live statuses, starting dates, and specific service scopes for new accounts and projects to all relevant internal stakeholders during weekly or ad-hoc meetings.

• System Awareness: Proactively inform the broader sales team of upcoming system enhancements or technical migrations (e.g., future replacements of the ePOD portal).

Requirememts

• Bachelor’s degree in Business, Transportation, Logistics, Supply Chain Management or related field preferred; or equivalent combination of work experience.

• A minimum of 2 years of experience working within the logistics, supply chain or freight forwarding industry

• Customer facing roles preferred with experience in key account program and onboarding management.

• Working knowledge of MS and Google tools, WMS and/or TMS systems is preferred

• Experience in Project management, warehousing, transportation, supply chain design

• Able to conduct business requirement workshops, align with operations and IT on the proposed solutions

• Attention to detail and demonstrated initiative; self-starter who is organized with strong decision-making capability and emotional maturity

• Ability to identify and mitigate risks in both operationally and commercially proposals

• Strong interpersonal skills and the ability to develop and maintain good working relationships with staff, executive team, external partners, etc.

• Ability to demonstrate initiative, work on assigned development tasks independently, leverage team members and resources as necessary, apply critical and creative thinking, challenging the status quo where necessary

• Strong analytical background ( ie : Process flow, system information flow and reports analysis) 

• Ability to work comfortably with incomplete information and deal with ambiguity in a fast-paced, high-pressure environment to meet project deadlines. 

• Proactive problem solver, expected to present problems and recommendations simultaneously

Your Tasks:

• Responsible for achievement of sales targets of flour and premix products for assigned customers

• Recommend suitable flour and provide technical service advice to help customers resolve flour related issues

• Attending to customers’ complaints including completion of reports

• Conduct baking demonstration and baking performance

• Assist in gathering of market related information

Your Profile:

• Diploma/Degree in any field

• Minimum 2 years of sales / baking experience with the Baking industry

• Ability to work under pressure

• Excellent negotiating skills with strong customer focus

• Preferably knowledge in Baking