Total 598 quality manager job vacancies in Information Technology category

We are looking for Senior Consultant/ Associate Manager, Data Governance Expert from Banking Industry for a Permanent role with our Client.

Responsibilities:

• Act as the subject matter expert for data governance, collaborating closely with the Finance team in Singapore and engaging with stakeholders across Data Management, Risk Management, and IT.
• Lead execution of data governance initiatives by breaking down complex activities into actionable deliverables such as KDE identification, EUC inventory and criticality assessment, data aggregation process mapping, and implementation of data lineage systems.
• Apply prior experience and practical knowledge from past data governance projects to design effective solutions and drive successful outcomes.
• Develop and manage project plans with clear milestones, governance structures, and defined roles and responsibilities.
• Integrate Company’s project management methodology with the bank’s operational practices to ensure plans are both strategic and executable.
   

Requirements:

• Bachelor's degree in any related fields.
• Minimum 5 years of experience in data governance or data management roles within a financial institution, preferably banking.
• Proven ability to work in complex, multi-stakeholder environments involving business, IT, compliance, and vendors.
• Strong documentation skills using PowerPoint, Excel, and Word.
• Solid project management skills, including progress tracking, issue and risk management, and stakeholder coordination, experience preparing and delivering reports or presentations to senior management or executives and good stakeholder management and communication skills are a plus.
• Proficiency in business-level English across reading, writing, listening, and speaking will be beneficial for liaising with key stakeholders.
• Strong understanding of regulatory reporting, internal reporting, finance/accounting business processes, and related systems.
• Familiarity with data lineage concepts and tools (e.g. Collibra or similar platforms), understanding of finance and accounting business processes, regulatory reporting, and related systems are a plus.
• Prior collaboration with risk management and finance/accounting departments on external and internal reporting activities is highly beneficial.
• Ability to prepare and present clear, structured executive reporting.

Preferably with Civil, Structural and Architectural Background

1. The Programme Manager will provide Program and Project services to the Lead Client Technical Program Manager (TPM) with day-to-day deliverables for the Client Data Center Product Development Insertion (PDI) organisation, including:

• Product Development Meeting Coordination: Note taking according to format, Issue, Action, Request for Information, and Risk tracking, Creating presentations, spreadsheets, reports, and documentation according to format, in collaboration with the Product Development Team

• Change Policy Process Owner (bug coordination, content packaging)

• Product Documentation management in AODocs and system

• Product Development issue tracking in Spreadsheets, and system

• Collaborate with Lead Client TPM to compile status updates for Products

• Inform Lead Client TPM of any risks uncovered in the portfolio

2. The Programme Manager will provide Program and Project services to the Lead Client TPM with day-to-day deliverables for contracts from conception to execution, including:

• Review funding request submission in system

• Review draft contracts for quality control

• Review invoices from vendors to ensure they are aligned with the agreed upon rates within the existing contract

• Follow-up and track status of the contract in platform system, and email

• Updating Purchase Order tracking spreadsheets

• Support onboarding process of engineering support

3. The Programme Manager will provide accurate communication and status updates to the Client TPM.

4. Management and accountability of delivery milestones where assigned by the Client TPM.

5. Interdisciplinary coordination between other Client Vendors.

6. Support the TPM with Project reporting and governance including escalation paths.

7. Team interface management.

8. Communicating and maintaining the project charter focus throughout the project life cycle.

9. Risk Management, threat and opportunity identification and associated management actions.

10. Supporting Cash Flow updates, cost management and reporting in concert with commercial management and PCG teams.

11. The Programme Manager will deliver the deliverables, including documentation, as required to perform the Services listed above, including:

• Weekly Flash Report for all pillars of the group.

• Quarterly reporting on the program.

• Develop and track against a work plan and deliverables for the team

• Conduct weekly meetings with Client to monitor progress on agreed deliverables for all the team.

• Conduct weekly team meetings to discuss progress on initiatives and to drive performance brief status report of weekly activities performed

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

Our client is a leading global technology company at the forefront of artificial intelligence, digital innovation, and large-scale platform development. As part of its continued investment in AI transformation, the organization is seeking a Technical Program Manager who can bridge business needs and technology execution, driving the adoption of AI-powered solutions across regional teams.

This is a 1-year contract.

Overview

The Technical Program Manager will lead AI transformation initiatives across APAC business teams, helping to identify opportunities where AI can improve productivity, streamline workflows, and enhance decision-making.

Responsibilities

• Lead end-to-end AI transformation programs from requirements gathering through implementation and adoption.
• Partner with business teams to identify workflow challenges and opportunities for AI-driven improvements.
• Translate business requirements into clear technical specifications and actionable program plans.
• Collaborate with Product and Engineering teams on feature prioritization, enhancements, bug resolution, and roadmap alignment.
• Drive change management, user enablement, and adoption of AI-powered tools and workflows.
• Establish feedback loops, monitor adoption metrics, and identify opportunities for continuous improvement.
• Serve as the primary APAC point of contact for AI transformation initiatives and stakeholder management.

Requirements

• 2+ years of experience in Technical Program Management, Program Management, or a related role leading cross-functional initiatives.
• Experience leading AI, automation, digital transformation, or process improvement initiatives, preferably for non-engineering teams
• Familiarity with AI technologies, including LLMs, workflow automation, AI productivity tools, or related solutions.
• Proven experience driving strategic programs from planning through execution and adoption.
• Strong understanding of product development processes, including requirements gathering, roadmap discussions, feature prioritization, and bug management.
• Ability to identify adoption barriers and distinguish between process, user, and product-related challenges.
• Excellent stakeholder management and communication skills with both technical and non-technical audiences.
• Experience working across APAC markets and geographically distributed teams is preferred.

Key Responsibilities:

1. Oversea the acquisition and development fo Software systems in organisational units

2. Monitor the results and quality of the different software solutions and project implemented in the

organization.

3. Oversea the development of Proof of Concept / solutions and provide technical expertise on the

development of software and platform features, ensuring that appropriate security and risk factors

are considered.

4. Participate in end-to-end projects for system implementation, integration, upgrade and support of

NetReveal systems.

5. Provide knowledge of the functionality of one or more core NetReveal modules (such as ETL,

Builder, Workbench, Visualizer, Live, Scenario Manager, WLM, Services Manager and Application

Builder)

6. Participate in the technical workshops during the analysis and design stages of project and

collaborate with Architects, Security and Development Lead to ensure solution design complies

with enterprise design principles, security and control standards

7. Trouble-shoot environmental & technical issues that arise in the course of deploying/configuring

software and escalate issues that impacts project schedule on timely basis and propose

workarounds/resolutions.

8. Collaborate with Test Management teams to ensure completion of SIT, UAT, performance / load

testing and application security testing with quality result

9. Demonstrate good communication and interpersonal skills and ensure project delivery is within

schedule.

10. Effective and Efficient decision making ability – prioritizing, time management, etc

11. Plan technical deliverables, perform design and development works to meet project’s

requirements within schedule

12. Partner with Engineering and Infrastructure teams for servers setup and maintenance within

project or enhancement schedule

13. Manage project change request approval windows and deployment schedule

14. Facilitate and provide technical and testing support before and after production deployment

15. Create and compile necessary technical documents for the solutions on timely basis.

Requirements:

1. Min 5 years’ experience or equivalent in a technical role such as programming, technical/IT support, software installation.

2. Good knowledge of SQL and in-depth experience of databases such as Oracle, DB2, SQL Server or

Teradata and performance tuning at a database level

3. Technical trouble shooting skills

4. Previous experience of installing software, creating test environments

5. Good knowledge of operating systems such as Linux, HPUX, Google Cloud Platform, Windows

6. Understanding of Java and J2EE architectures/and/or Data Server

7. At least 3 years of experience / knowledge working with JBoss, Weblogic, MQ, Apache Kafka and

Spark

8. Experience in AML/KYC ecosystem and technologies

1. Fraud Program Strategy & Execution

• Program Ownership: Lead the planning, execution, and monitoring of high-impact fraud programs, ensuring alignment between local and regional execution and global fraud strategies.

• Operational Transformation: Drive the implementation of new fraud detection models/initiatives, ensuring seamless integration and implementation across diverse markets.

• Lifecycle Management: Manage program timelines, risks, and resources using project management tools to ensure all fraud initiatives are delivered.

2. Risk Oversight & Performance Analytics

• Data-Driven Governance: Define, track, and report on fraud-related KPIs. Use data insights to monitor the success of prevention initiatives, identify systemic vulnerabilities, and strategise fraud-prevention actions.

• Optimisation & Automation: Partner with Data and Product teams to design dashboards and enhance automation, reducing manual intervention while minimising false positives for an improved customer experience.

• Strategic Reviews: Lead post-implementation reviews and "lessons learned" to integrate insights into future fraud prevention product roadmaps and predictive capabilities.

3. Strategic Influence & Cross-Functional Partnership

• Fraud SME: Serve as the senior subject matter expert for fraud operations, providing guidance to cross-functional teams on navigating complex fraud risks and project milestones.

• Stakeholder management: Act as the primary fraud representative for Product, Finance, Legal, and Marketing, translating technical fraud insights into actionable business recommendations for leadership.

• Design-to-Launch Integration: Collaborate with product teams to embed fraud prevention into the rollout of new features and digital tools from the design and discovery phase onward.

4. Change Management & Operational Integrity

• Change Advocacy: Lead change management processes to ensure smooth transitions as new fraud tools, methods, and policies are adopted across the organization.

• Policy & Compliance: Establish and enforce governance frameworks that ensure fraud operations remain compliant with audit, security, and regulatory standards.

• Global Alignment: Engage stakeholders across different regions to drive buy-in and ensure organizational alignment on new fraud mitigation processes.

• Provide technical support, troubleshooting, and project management for IP-based Access Control Systems, Time Attendance Systems, Video Intercom Systems, and Home Automation Solutions.

• Design wiring diagrams and perform system configuration, testing, and commissioning.

• Conduct on-site training for clients, vendors, and project team members.

• Implement and configure internet and Wi-Fi settings for smart home and automation systems.

• Install, maintain, and support IT infrastructure services, including Active Directory (AD), DNS, DHCP, DFS, WSUS, and IIS.

• Configure and implement wired and wireless network solutions.

• Ensure projects are delivered on time and in accordance with technical requirements.

We are seeking an experienced Technical Manager BMS & Engineering Manager to lead a team of engineers in designing, developing, and implementing advanced Building Management Systems for commercial and industrial facilities.

The ideal candidate will have strong expertise in Siemens PLC systems as the primary platform, while also possessing working knowledge of other BMS solutions and protocols. This role involves close collaboration with our AI Smart Building team to integrate BMS/iBMS solutions into AI-driven smart building systems.

Key Responsibilities:

Project Coordination & Implementation

• Coordinate and manage end-to-end implementation of BMS projects, including:

* HVAC system (Chilled Water plant, AHU, FCU)

*Different protocol (API, OPC) to Integrate with other systems

*Basic knowledge of electrical circuit design

*Basic knowledge of ACMV equipment such as pump, chiller, valve

• Lead project and discuss with customer on technical issues and execute from design review through commissioning and handover.
• Analyze, inspect, and resolve implementation challenges to meet customer requirements and operational objectives.

Technical Leadership & System Assessment

• Conduct site surveys, feasibility studies, and detailed system assessments to ensure technical compatibility, performance, and scalability.
• Review system designs, control strategies, and integration architectures for compliance with project and operational standards.
• Troubleshoot and resolve technical issues during implementation and post commissioning phases.

Planning, Budgeting & Procurement

• Work closely with Project Management team and assist in developing project schedules and budgets.
• Oversee procurement of materials, hardware, software, and equipment required for project delivery.
• Coordinate with vendors and contractors to ensure quality, compliance, and timely delivery.

Integration with AI Smart Building Systems

• Work closely with the AI Smart Building team to provide domain knowledge and design specifications for integrating BMS/iBMS solutions into AI-driven smart building platforms.
• Ensure seamless inter-operability between traditional BMS systems and advanced AI analytics for energy optimization, fault detection & diagnostic, and smart operations.

Stakeholder & Cross-Functional Collaboration

• Coordinate with external stakeholders such as consultants, contractors, and clients to align technical and operational expectations.
• Act as a technical point of contact for customers, ensuring satisfaction throughout the project lifecycle.

Product Feedback & Continuous Improvement

• Provide structured feedback to product development and data engineering teams regarding implementation challenges, system performance, and support issues.
• Contribute to continuous improvement initiatives to enhance product reliability, usability, and operational efficiency

Documentation & Reporting

• Maintain comprehensive and accurate project documentation, including:

*System architecture drawings and schematics

*Simple electrical circuit diagrams

*Control System Write-Ups or FDS documentation

*Operation and maintenance manuals

*FAT (Factory acceptance test) and SAT (Site acceptance test) documents

• Ensure documentation meets internal standards and client requirements.

Job Requirements Education:

Bachelor’s Degree :

Electrical or Electronic Engineering /Mechanical Engineering/Building Automation or a related engineering discipline

Experience

o Minimum 10–15 years of Operational Technology (OT) experience, including:

BMS system and solution design, development and implementation.

Strong knowledge of :

o Control Systems

o Chilled Water Systems and Chiller Plant Optimization(preferred)

o Electrical line Diagram (SLD)

o Basic understanding of Data Science and Machine Learning

o Primary expertise in Siemens PLC systems, Codesys or other IEC 61131-compliant software platform, with working knowledge of other BMS platforms and protocols (BACnet, Modbus, KNX, API, OPC, etc).

ADAS is seeking a capable and motivated Technical Manager to join our ADAS IDEAS Department, which focuses on integrated design, engineering support, computational modelling, performance-based design, sustainability, and digital solutions for specialist architectural and structural projects.

The successful candidate will support the development of innovative technical solutions for tensile membrane structures, ETFE systems, lightweight structures, façades, special roofs, architectural envelopes, another complex built-environment projects.

Key Responsibilities

The Technical Manager will be responsible for:

1. Leading and coordinating technical studies, design development, simulations, and engineering support for specialist projects.
2. Reviewing project requirements, client briefs, architectural intent, technical specifications, and performance criteria.
3. Developing design concepts, technical proposals, method statements, feasibility studies, and value engineering options.
4. Coordinating with architects, consultants, contractors, suppliers, and internal project teams to resolve technical issues.
5. Supervising computational modelling, structural analysis, form-finding, environmental studies, sustainability assessments, and digital design workflows where applicable.
6. Preparing and reviewing technical submissions, reports, drawings, calculations, presentations, and tender documentation.
7. Supporting the tender and business development teams with technical input, proposal strategies, and preliminary design solutions.
8. Providing technical guidance to junior designers, engineers, architects, and analysts within the department.
9. Ensuring that proposed solutions are practical, buildable, cost-conscious, safe, and aligned with project requirements.
10. Keeping the department updated on new materials, design technologies, simulation tools, sustainability trends, and industry best practices.

Requirements

The ideal candidate should have:

1. A degree in Architecture, Civil Engineering, Structural Engineering, Building Engineering, Computational Design, Façade Engineering, or a related discipline.
2. Minimum 8 years of relevant experience in technical design, specialist structures, architectural envelopes, façade, tensile membrane, ETFE, or complex building projects.
3. Strong understanding of design coordination, technical detailing, construction methodology, and project delivery.
4. Experience with structural analysis, parametric design, BIM, environmental simulation, or performance-based design will be an advantage.
5. Ability to communicate clearly with clients, consultants, contractors, suppliers, and internal teams.
6. Strong problem-solving skills and the ability to propose practical technical solutions.
7. Good command of written and spoken English.
8. Proficiency in software such as AutoCAD, Rhino/Grasshopper, Revit, SAP2000, Strand7, RFEM, ANSYS, ETABS, or other relevant tools will be an advantage.

Candidate Profile

We are looking for someone who is technically strong, hands-on, practical, and able to bridge the gap between design intent, engineering logic, fabrication, and site implementation. The candidate should be comfortable working on non-standard projects where innovation, coordination, and technical judgement are required.

Application

Interested candidates are invited to submit their CV, portfolio or project references, expected salary, and availability to: Adashr@me.com.sg

Only shortlisted candidates will be contacted.

• Responsible in design and build of SD-WAN service infrastructure.
• Perform new technologies market scan and technical evaluation via Proof-of-Concept.
• Support Proof-of-Value to customer.
• Assist in L3/L4 support escalations for platform and software issues.
• Responsible in-service product lifecycle management (EOL/EOS, releases, upgrades).
• Responsible in new feature development and platform enhancements.
• Responsible in technical planning, network/security engineering, and project management/coordination.
• Responsible in defining Day 1 & 2 technical scope of work.
• Work closely with Product, Pre-Sales, Fulfilment, and Support teams.

Skills for Success:

• Bachelors in computer science/IT Technology/Computer Engineering/Electrical & Electronics Engineering.
• 6-8 years of experience in Enterprise/System Integrator/Telco Environment.
• CCNP or equivalent.
• Strong fundamentals in TCP/IP, routing, and network/security concepts.
• Basic knowledge in Linux, virtualization, and cloud platforms.
• Good writing and communications skills.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the Role

We are looking for a highly technical Software Development Engineer in Test (SDET) to ensure the stability, security, and accuracy of the enterprise-grade Generative AI and agent orchestration platform.

This is a dynamic, hybrid engineering role designed for long-term growth. A substantial portion of your initial focus will be on iteratively establishing the testing strategy - tackling the unique challenges of LLM evaluation, RAG accuracy, and real-time streaming, while retrofitting automation onto the existing codebase. With an automation framework established, the scope of this role will transition into cross-functional engineering, contributing to backend feature development, internal tooling, or supporting the upcoming Data Platform project.

If you are a developer who is deeply passionate about quality, comfortable using AI-assisted tools ("vibe coding") to accelerate test creation, and eager to grow into full-stack or data engineering within the GenAI space, this is the perfect opportunity.

Core Responsibilities (QA & Automation Focus)

• AI/LLM Evaluation & Data Governance: Develop "Golden Datasets" and securely generate synthetic test data, ensuring strict adherence to IM8 data masking and anonymization policies (e.g., ensuring no production PII leaks into SIT/UAT environments). Leverage internal toolkits (Moonshot) and platforms (Litmus) to evaluate prompt regressions, manage inherent LLM non-determinism (mitigating "flaky" tests), and track AI quality metrics.
• API & Streaming Testing: Design tests for Server-Sent Events (SSE) to validate stable streams, timeout handling, and accurate JSON parsing. Validate FastAPI endpoints focusing on complex state transitions (e.g., Bot Approval workflows).
• Codebase Transition & Retrofitting: Collaborate alongside existing vendors during an overlap period to audit the current codebase, reverse-engineer existing workflows, and iteratively retrofit comprehensive automated tests onto the running system to ensure long-term stability.
• Security & Sandbox Testing: Rigorously test the AI Marketplace's Role-Based Access Control (RBAC) and tenant isolation. Validate the security and lifecycle of Agentic "Code Interpreter" sandboxes, ensuring isolated execution and proper environment cleanup.
• E2E UI Automation: Iteratively build and maintain an E2E suite using Playwright or Cypress (TypeScript). Validate dynamic UI components (Mermaid.js, markdown), file upload workflows, and secure browser live-view functionalities.
• CI/CD & Quality Gates: Work closely with the DevSecOps Engineer to execute test suites seamlessly within self-hosted GitLab CI/CD pipelines. Establish strict "Quality Gates" (e.g., automatically blocking deployments if regression thresholds or hallucination rates are exceeded) while navigating the constraints of a restricted government network.
• Performance & Load Testing: Utilize tools (e.g., k6, Python asyncio) to simulate concurrent SSE connections. Monitor and manage AWS Bedrock Token/Request per minute (TPM/RPM) limits to prevent throttling under load.

Cross-Functional Responsibilities (Growth Focus)

• Feature Development: As the automated testing pipeline stabilizes, transition into writing production code. Pick up development tickets alongside the Full-Stack and GenAI engineers (e.g., bug fixes, building internal dashboards, API enhancements).
• Data & Analytics Support: Leverage your database and data-validation skills to assist in laying out the groundwork for the upcoming internal Data Platform.
• Team Quality Enablement: Champion a culture of quality. Empower and guide other software engineers in writing their own unit and smoke tests, utilizing Moonshot and Litmus across the development lifecycle.

Qualifications

• Experience: 3+ years of experience in Software Engineering, SDET, or highly technical QA Automation roles, with a demonstrable commitment to software quality.
• Coding Proficiency: Strong programming skills in Python (for backend/API/load testing) and TypeScript/JavaScript (for frontend automation).
• Automation Frameworks: Proven experience building E2E automation frameworks using Playwright or Cypress, and API testing tools (Pytest, Postman).
• System Debugging: Comfortable tracing logs and debugging errors in distributed, containerized environments (AWS ECS, Kubernetes/EKS, or CloudWatch) to provide developers with highly actionable bug reports.
• Database & Cloud: Proficiency in SQL (PostgreSQL) and working familiarity with AWS cloud services (S3, CloudWatch, Bedrock).
• Data Resourcefulness: Experience generating synthetic test data and navigating strict data privacy regulations (e.g., government or financial sectors).
• AI/LLM Interest: A strong desire to learn and tackle the unique testing challenges of Generative AI, RAG architecture, and streaming responses. Adaptability to learn and master proprietary internal AI testing tools.

Nice-to-Have (Bonus Points):

• Previous experience as a Software Developer, Data Analyst, or Data Engineer.
• Experience with automated security testing tools (OWASP ZAP).
• Familiarity with government enterprise environments and high-security data compliance (e.g., IM8).

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Key responsibilities:

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Skills:

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.

⇒ Role Summary

We are looking for a highly analytical and technically strong Technical Project Manager to support the design and execution of cloud adoption initiatives across all 10+ APAC countries.

This role requires someone who can translate strategic cloud direction from global headquarters into practical, scalable, and cost-conscious implementation plans for the region. The ideal candidate will combine technical depth (Infrastructure), structured problem-solving, strong communication skills, and executive-level presentation capability.

The person will work closely with regional leadership, country teams, architecture teams, infrastructure/platform teams, and global stakeholders to shape actionable cloud adoption roadmaps using existing technology refresh investment wherever possible.

⇒ Main Responsibilities

Cloud Strategy Translation & Solution Structuring

• Understand cloud strategy, architectural direction, and transformation priorities coming from global headquarters.
• Translate central strategy into pragmatic regional implementation models suitable for APAC environments.
• Assess existing infrastructure, application landscapes, platform capabilities, and country constraints to identify practical adoption opportunities.
• Help define cloud adoption building blocks, target-state patterns, and reusable implementation approaches across countries.
• DevSecOps Practices: Partner with CIO DevSecOps expert to track DORA metrics and drive continuous improvement.

Budget-Conscious Transformation Planning

• Work closely with regional teams to align cloud adoption plans with existing technology refresh budgets or to highlight budget requirements with relevant ROI.
• Strong proficiency in Excel with the ability to perform financial analysis, track budget, model investment scenarios and support cost-conscious decision-making.
• Identify opportunities to leverage planned refresh cycles to accelerate cloud modernization without creating unnecessary incremental spending.
• Build logical, financially aware implementation proposals that maximize value across the 10+ country portfolio.

Technical Project Delivery

• Structure and coordinate cloud adoption workstreams across multiple countries.
• Drive planning, dependencies, risk tracking, governance, and execution follow-through.
• Work with infrastructure, platform, DevSecOps, architecture, and country teams to ensure alignment between strategy and execution.

Stakeholder Management & Executive Communication

• Prepare clear, structured, and high-quality presentations for senior management, steering committees,and regional governance forums.
• Support leadership in framing cloud adoption proposals, investment narratives, and execution progress updates.
• Participate in meetings with senior stakeholders and represent the project in a confident and professional manner.

⇒ Qualifications & Experience

• Bachelor's Degree in Information Technology or relevant fields.
• Excellent communication with 8-12 years of experience with over 5 years in Technical Project Delivery and direct exposure to Cloud, Infrastructure platform engineering, automation and/or DevSecOps environments.
• Strong experience in technical project/program management within infrastructure, cloud transformation, platform engineering, or enterprise architecture environments.
• Good understanding of cloud adoption, cloud migration patterns, infrastructure modernization, automation, DevSecOps, and platform engineering concepts.
• Ability to engage technically with architects and engineers while also translating discussions into business- ready decisions.
• Experience working across multiple countries, distributed teams, and regional/global governance models.
• Experience preparing senior management presentations, steering committee materials, and executive-level communication.
• Knowledge of banking-sector regulatory frameworks and experience embedding controls into technology programs is a plus.

Responsibilities

·      Define and drive the vision, roadmap, and maturity model for application security across the enterprise.

·      Align application security initiatives with business objectives, compliance requirements, and risk management frameworks.

·      Act as the primary liaison between development teams, security functions, and executive stakeholders.

·      Secure Development Lifecycle (SDLC) Integration

·      Embed security practices into the SDLC, including threat modeling, secure design reviews, and code analysis.

·      Champion DevSecOps principles, ensuring security automation and continuous integration pipelines are robust and scalable.

·      Provide guidance on secure coding standards, frameworks, and best practices.

·      Establish policies, standards, and metrics to measure application security effectiveness.

·      Conduct regular risk assessments and oversee remediation of vulnerabilities.

·      Lead and mentor a team of application security engineers and specialists.

·      Partner with product owners, architects, and developers to balance innovation with security requirements.

·      Build strong relationships with executive leadership to communicate risks, progress, and strategic priorities.

·      Evaluate emerging technologies, tools, and methodologies to enhance application security capabilities.

Qualifications

·      Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.

·      8+ years of experience in application security, software development, or cybersecurity, with at least 3 years in a leadership role.

·      Strong knowledge of secure coding practices, OWASP Top 10, and modern application architectures (cloud-native, microservices, APIs).

·      Hands-on experience with application security tools (SAST, DAST, IAST,RASP, container security).

·      Proven ability to lead cross-functional teams and influence executive stakeholders.

·      Excellent communication, leadership, and problem-solving skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376