Your role and responsibilities

In this role, you will have the opportunity to manage the marketing of ABB’s offerings to targeted market segments and manage the offerings throughout their lifecycle, in line with market needs and division/product group/business line strategy and targets. Each day, you will be accountable for the long-term profitable growth of an offer. You will also showcase your expertise by supporting business results by overseeing each step involved in the offer lifecycle including development, launch, go-to-market, maintenance, pricing, and profitability.

The work model for the role is: Hybrid #LI-Hybrid

The role is to orchestrate and leverage all existing domain expertise of FPSO across the global Energy Industries organization, while also developing specialized capabilities within a specific vertical to benefit the entire Division

• Owning the global vertical business strategy, development and external collaborations.

• Supporting in the development and intensively promote digital solutions owing to specific segment specialization within floating offshore segment.

• Serving as reference point for early engagement with key strategic customers  

• Owning and maintaining a fit-for-purpose product roadmap, ensuring alignment with market needs and channeling requirements to Innovation and Technology and Marketing & Communications 

• Developing sales enablement tools that deliver value across all regions globally 

• Orchestrating FPSO global strategy carefully reading the current & future market needs and    collaborate with team to implement.

• Developing FPSO global internal framework and governance by involving all the stake-holders.

• Mapping the available different technology in market for FPSO and feedback ABB global technology / R&D team to calibrate the ABB solutions.

Qualifications for the role

• Engineering background with around 15 years of experience out of which at least 10 years in FPSO segment in process flow area, digital optimization, energy efficiency etc.

• Experience in product management value chain, taking leadership and driving segment level customer engagement.

• Thorough knowledge in FPSO and / or FLNG process optimization in process control systems and digitalization solutions.

• Knowledge of Marine systems, FPSO, including class rules like ABS, and DNV.

• Hands-on experience for business development, marketing,  engineering, project management & construction of FPSO projects.

• Good understanding of entire FPSO value chain including FPSO investment, supply chain, construction, operation.

• Knowledge of overall FPSO design including associated process & operation requirement.

• Experience in developing strong customer and internal relationships based on business needs.

• A motivated individual who enjoys working in a dynamic and fast-paced environment with good communications skills

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary

This role is crucial for ensuring the reliable operation, maintenance, and deployment of all local IT systems, minimizing downtime, and providing excellent technical support to local staff. The ideal candidate is a hands-on problem-solver with strong technical acumen and excellent customer service skills.

Key Responsibilities

1. Technical Support and Incident Resolution:

• Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized site equipment (e.g., POS systems, local servers, IP cameras).

• Perform timely diagnosis, repair, and replacement of failed IT equipment, managing local spare parts inventory and logistics.

• Document all support activities, resolutions, and technical findings accurately in the IT Service Management (ITSM) system.

• Act as the technical point of contact during major site-specific incidents, ensuring effective communication and quick resolution.

2. Infrastructure Maintenance and Deployment:

• Perform regular preventative maintenance on local network closets, servers, and endpoint hardware, ensuring systems are patched, secured, and running optimally.

• Execute standardized equipment deployments for new site openings, technology refreshes, and site closure/decommissioning projects, adhering strictly to central IT standards.

• Manage local user accounts, access controls, and security policies as mandated by the central IT Security team.

• Collaborate with centralized Infrastructure and Networking teams on remote diagnostics, troubleshooting, and scheduled upgrades.

3. Asset Management and Documentation:

• Maintain accurate inventory records of all IT assets at assigned field locations, tracking asset lifecycle from deployment to disposal.

• Create and update technical documentation, knowledge base articles, and site-specific runbooks to empower local staff and improve First Call Resolution (FCR) rates.

• Ensure local compliance with corporate IT policies, licensing requirements, and physical security standards for IT equipment.

Qualifications

Technical Skills

• 3+ years of hands-on experience in IT Support, Field Service Engineering, or Systems Administration supporting a multi-site environment.

• Strong proficiency in troubleshooting PC/laptop hardware, operating systems (Windows 10/11), and common enterprise applications.

• Solid working knowledge of network fundamentals (TCP/IP, DNS, DHCP, basic routing, and switching) and remote access technologies (VPN).

• Experience with managing and troubleshooting specialized field equipment (e.g., Point-of-Sale/POS systems, local printers, industrial scanners).

• Experience with Active Directory and basic server maintenance/virtualization (VMware/Hyper-V).

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are highly desirable.

Professional Skills

• Excellent customer service, communication, and interpersonal skills, with the ability to clearly explain technical issues to non-technical users.

• Proven ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment.

• Willingness to travel to assigned sites as required for installations, break-fix, and maintenance.

We are seeking an experienced Data Architecture & Innovation specialist to drive enterprise-wide data and innovation initiatives across the organization.

This role will be responsible for shaping the enterprise data landscape, governing data architecture, evaluating emerging technologies, and driving business transformation through innovative solutions. The successful candidate will work closely with business and technology stakeholders to deliver scalable, future-ready platforms and improve operational efficiency.

Key Responsibilities

Data Architecture & Technology Innovation

• Define and govern enterprise data architecture, including Data Fabric and integration frameworks.
• Evaluate and implement emerging technologies such as AI, IoT, automation, and advanced analytics platforms.
• Drive enterprise-wide data transformation initiatives and technology adoption.

Data Platforms & Integration

• Oversee the architecture and integration of enterprise data platforms and interfaces.
• Collaborate with internal teams and technology partners to ensure scalable, secure, and efficient data solutions.
• Establish best practices for data integration, interoperability, and platform governance.

Business Transformation & Process Optimisation

• Identify opportunities to improve business processes through technology, automation, and AI-driven solutions.
• Lead initiatives to improve operational efficiency and deliver measurable business value.
• Develop and execute innovation roadmaps aligned with business objectives.

Stakeholder & Vendor Management

• Partner closely with business, IT, and external vendors to deliver strategic technology initiatives.
• Present recommendations, architecture designs, and innovation strategies to senior management.
• Manage vendor engagements, project deliverables, and implementation activities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 7 years of experience in Data Architecture, Enterprise Architecture, Data Platforms, or Technology Innovation.
• Strong experience in enterprise data architecture, data platforms, and integration technologies.
• Experience with Data Fabric architectures, data integration frameworks, and enterprise data ecosystems.
• Good understanding of emerging technologies such as AI, automation, IoT, and advanced analytics.
• Experience with analytics and visualization tools such as Tableau and Power BI will be advantageous.
• Strong stakeholder management, communication, and project leadership skills.
• Experience in process optimisation, digital transformation, or enterprise innovation initiatives is highly preferred.

Preferred Skills

• Knowledge of automation technologies and RPA solutions.
• Familiarity with enterprise architecture principles and governance frameworks.
• Exposure to Lean, Six Sigma, or process improvement methodologies will be an advantage.

Those who are keen for the role and would like to discuss the opportunity further, please click "Apply Now" or email Kin Long at kinlong.fok@quesscorp.sg with your updated CV.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Quess Selection & Services Pte Ltd

EA Licence No: 23C2060 | EAP Registration No: R2095054

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

 Position Summary  

The Client Technology Manager (CTM) position is a high impact hands-on leadership role, responsible for delivering our IT managed services to a portfolio of client accounts with the support of a dedicated technical team. The successful CTM will manage customer relationships, expectations, and liaise to internal communities and stakeholders to ensure customer success. In this dynamic customer-facing, process- oriented role, you will participate in safeguarding our revenue, retaining our clients, growing our accounts, and spearheading projects to modernize client infrastructure. 

In this role, you may be dedicated to one of our flagship clients or support multiple clients.  

 Position Responsibilities  

• Oversee technology services for a portfolio of ECI clients. 

• Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level strategic meetings. 

• Develop and maintain a deep functional knowledge of customer’s goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment. 

• Provide client-based feedback to ECI management on new needs not currently addressed within the ECI Platform with a focus on continuous improvements and enhancements. 

• Assist with client facing budget forecasting, financial cost analysis reports and documentation. 

• Engage with client compliance team members to provide security recommendations which cover both business and regulatory needs. 

• Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS) 

• Drive customer satisfaction through support case evaluation, task management and recurring client engagement. 

• Collaborate cross-functionally to ensure successful delivery of project implementations, migrations, and upgrades, which include mail system migrations, cloud site migrations, new office constructions and new technology deployments. 

• Hands-on support of client configurations as they pertain to in-house proprietary standards and best practices. 

• Participate in vendor due-diligence exercises, security reviews, data integrity & availability services. 

• Manage a team of Field Service Engineers and Senior Systems Engineers in supporting the client portfolios and their distributed workforce. 

• Be accountable for client technical escalations and subsequent resolutions. Serve as a main point of contact and act as an escalation point to engineers. 

• Other duties as assigned. 

 Position Requirements  

• Bachelor’s degree in information technology or related field, or 5+ years comparable experience in technology related, customer-facing role. 

• 2+ years of experience in a people management capacity 
  ·        Experience in technical projectmanagement as appliedto data/infrastructure migrations, relocations, major system upgrades, and new site deployments.

  ·        Advanced knowledgeof Microsoft Operating Systems such as Windows Serverand Windows 10/11

  ·        Administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure

  ·        Extensive experience in administration of e-mail platforms and security integrations such as Exchange Online, Google Workspace,Proofpoint Essentials, and Mimecast

  ·        Experience in virtualization administration on platforms such as VMwarevSphere and Hyper-V

  ·        Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies usingvendors such as Cisco, Palo Alto Networks, and Meraki

  ·        Proficient in incident responsemanagement during securityevents and high-priority escalations, as well as disaster recovery and businesscontinuity activations

  ·        Exceptional writtenand oral communication skills

  ·        Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.

  ·        Highly self-motivated and directed, in a fast-paced team environment.

  ·        Sharp attention to detail with proven analytical and critical thinkingskills

  ·        Effective time management and excellent prioritization skills

   Preferred Experience                                                                                                                                                                                  

  ·        Experience with Managed ServiceProviders (MSP) preferred.

  ·        Amazon Web Services (AWS) or GoogleCloud Platform (GCP) administration experience preferred.

  ·        Financial ServicesIndustry experience a plus

  ·        Certifications in cloud services,network management or cyber-security, such as CCNA, CISSP, Azure Fundamentals and VCP a plus but notrequired.

   Working Conditions                                                                                                                                                              

  ·        Ability to work in an independent environment with moderatesupervision.

  ·        Ability to work undera moderate noise level (i.e., working on an open floor with printers, telephones, and computers)

  ·        Ability to travel for business and work beyondnormal business hourswhen necessary.

  ·        Ability to be flexibleand successfully respondto multiple work pressures.

  ·        Sitting for extended periodsof time

  ·        Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools,and to handle other computercomponents.

  ·        Lifting and transporting of moderately heavyobjects, such as computers and peripherals

We are seeking an experienced IT Security Manager (ITSM) to lead the implementation of IT Security Strategy across on-premises and cloud environments. The ideal candidate will work closely with internal IT teams and external vendors to uphold and enhance our cybersecurity posture.

Key Responsibilities:

1. Incident Response & Security Monitoring

• Work closely with SIRO/SIRM, IT Security Officer (ITSO) and SOC to monitor, detect, and respond to threats on-premises and on cloud.
• Lead Security Incident Response (IR) and post-mortem analyses for cybersecurity incidents arising from security threat events.
• Stay current with emerging threats, vulnerabilities, and threat intelligence related to cloud platforms.
• Disseminate security advisories, threat intelligence reports, security directives, and patch recommendations promptly to the relevant stakeholders in the agencies.
• Partake in tabletop exercises, security risk management activities, audits and third-party assessments to enhance incident response readiness.

2. Security Product Management

• Monitor security events on SIEM (e.g. Splunk, Cortex, Exa beam), perform event triage and analysis.
• Perform Vulnerability Assessments (Tenable Nessus) on applications (e.g. web client/server, mobile apps), networking and computing devices (e.g. firmware, Operating System).

3. Security Governance & Compliance

• Lead and conduct periodic security reviews to ensure adherence to IT Security Policies, Standards, Controls and industry best practices.
• Recommend and implement security initiatives and enhancement based on findings from tabletop exercises (TTX) and audits.
• Monitor and ensure compliance with secure configuration standards across network, systems and endpoint (i.e. CIS Hardening) at agencies.
• Analyse Vulnerability Assessment (VA) scan results, track and report remediation status according to the stipulated timeframe.

4. Network, Systems and Endpoint Security

• Manage, configure, and optimize security tools and platforms to ensure effective integration with network and IT infrastructure.
• Manage network, system, endpoint and runtime security of on-premises and cloud environments.
• Perform regular reviews of accounts for both on-premises and on cloud systems/applications.

5. Documentation and Reporting

• Implement and update security policies, technical baselines, Standard Operating Procedures (SOPs).
• Maintain documentation of security incidents, vulnerability assessments, security checklist, security controls and policies.
• Prepare and deliver regular reports to update security performance metrics, incident trends, compliance status and risk mitigation efforts.
• Ensure timely escalation and reporting of cybersecurity incidents to management and stakeholders.

6. Collaboration and Stakeholder Management

• Provide guidance and mentor a team of IT Security Officers (ITSOs).
• Collaborate with various IT teams (e.g. Infrastructure, Applications, Project) and external vendors to implement and maintain security controls and measures.
• Act as the key liaison with stakeholders (e.g. SIRO/SIRM, IT, Application Teams) and cloud service providers to align security practices with organizational cybersecurity strategies and compliance requirements.

Requirements:

Education & Experience

• Bachelor’s degree in information security, Computer Science, or related field.
• Minimum 5 years of experience in IT Security leadership role, with preferably 1 year in Cloud Security.
• Singaporean only.

Technical Skills

• Hands-on experience with security tools (e.g. SIEM, WAF, AV, EDR, PAM, DAM).
• Deep understanding of vulnerability management, threat analysis, and incident response processes.
• Good understanding of secure network design, endpoint security, and system hardening techniques.
• Familiarity with ICT security compliance frameworks, cybersecurity standards, and risk management practices.
• Familiar with IaC security (e.g. Terraform, CloudFormation) and CI/CD security.

Certifications

• Professional certifications such as CISSP or CISM or CISA is a must.
• Cloud certifications such as CCSP, AWS Certified Security, Specialty, Azure Security Engineer Associate or equivalent would be advantageous.

Other Skills

• Strong analytical and problem-solving skills with attention to detail.
• Effective communication skills, both written and verbal, with the ability to clearly articulate security risks and recommendations.
• Ability to work independently with minimal supervision and collaboratively within a team in a dynamic and fast-paced environment.
• Proactive mindset with a continuous improvement attitude towards cybersecurity operations.

The Technical Delivery Manager is responsible for overseeing the delivery of IT projects and services to clients. This role involves managing a team of technical professionals, coordinating with stakeholders, and ensuring that projects are completed on time, within budget, and to the required quality standards. The ideal candidate will have strong technical knowledge, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Requirements

• Bachelor's degree in Computer Science or related field.
• Commitment and a have a team environment mindset
• Minimum 5 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Have experience in stakeholder’s sessions and communications

·         Delivery experience on medium to large scale projects.

·         Ability to work under pressure and manage multiple projects simultaneously.

·         Ability to understand and articulate process flows and functions.

·         Strong communication and coordination skills across internal and external stakeholders and vendors.

·         Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

·         Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

• Minimum 8-10 years of experience in software development, with at least 3-5 years of leadership experience in a similar role.
• Strong understanding of Project software development cycle methodologies and DevOps principles.
• Excellent problem-solving skills and attention to detail.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Demonstrated ability to manage multiple priorities and meet tight deadlines.
• Good to have knowledge related to AML or Payment related applications and processes

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Job Description

• Ensure the implementation of sound HSE culture in the Power Plants.
• Ensure the legal compliance on all the activities in the Power Plants with respect to Health and Safety, industrial requirements and statutory requirements etc.
• Ensure that the activities of the Power Plants, especially related with Management of Change (MOC) are managed, controlled and documented through the Quality Management system.
• Support the Team to achieve highest level of reliability of the Power Plants.
• Support the Team during un-availability scenarios to ensure fast recovery of the Power Plants.
• Identify Propose and Implement process improvements to enhance reliability and efficiency of the Power Plants.
• Analise technical problems in the Power Plants and propose and implement solutions to prevent or mitigate the consequences of such problems.
• Analise Power Plants incidents and propose corrective actions to avoid recurrence.
• Monitor proactively Power Plants Operations to anticipate technical problems.
• Support to develop and implement tools that enable better monitoring of Power Plants, Systems and Equipment performance.
• Support the Team in the preparation and execution of the Planned Maintenance.
• Provide managerial guidance, direction, develop and motivate Power Plants Team.
• Liaise with the external stakeholders for the daily operative issues.
• Liaise with the internal stakeholders to ensure reliable and efficient operation of the Power Plants.
• Liaise with third party stakeholders, specially LTSA Contractors, to ensure the fulfilment of the respective contractual requirements to safeguard the interest of the Power Plants.

Job Requirements

• Bachelor or Masters engineering Degree from an accredited university.
• Additional qualifications in Management Administration, Safety, Project, Emergency or Quality Management would be an advantage.
• Mandatory 15 years relevant power plant-related technical experience in the Operations and/or Maintenance Departments.
• Sound experience in the erection, commissioning and initial start-up phases of a modern Power Station.
• Sound understanding, knowledge and experience of Combined Cycle Power Station setup and O&M activities.
• Sound understanding of Combined Cycle Power Station process.
• Relevant knowledge of Control and Instrumentations of Power Plants.
• Relevant knowledge on Combined Cycle performance analysis and optimisation.
• Detailed knowledge and experience of modern Health, Safety and Environmental, and Quality Management practices.
• Ability to lead teams and manage numerous personnel, especially during critical plant outage periods.
• Ability to work in multicultural team and able to perform under stress.
• Ability to support the Team on “ad hoc” basis to guarantee highest level of availability of the Power Plants.

The Technical Manager leads the design, deployment, and management of cloud solutions across AWS and Azure environments. This role ensures cloud architectures align with enterprise technology, security, and compliance standards while supporting both Day 1 (deployment, migration, configuration) and Day 2 (operations, monitoring, optimization, incident response) activities.

Key Responsibilities

• Design and implement secure, scalable, and compliant cloud architectures.
• Evaluate and adopt cloud-native services, tools, and deployment models.
• Recommend cloud technologies and best practices to enhance infrastructure and system design.
• Document cloud architectures, operational procedures, and technical standards.
• Lead cloud deployments, migrations, integrations, and service enhancements.
• Troubleshoot and resolve deployment, operational, and performance issues.
• Drive automation through Infrastructure-as-Code (IaC), CI/CD pipelines, and monitoring solutions.
• Monitor cloud environments for performance, availability, security, and cost optimization opportunities.
• Oversee cloud platform maintenance, operational support, and automation tools.
• Plan and execute disaster recovery testing and resilience exercises.
• Provide technical leadership in resolving incidents and operational challenges.

Requirements

• Strong knowledge of cloud architecture, design patterns, and enterprise deployment best practices.
• Hands-on experience with AWS and Azure across both deployment and operational support functions.
• Experience with IaC tools such as Terraform, CloudFormation, or ARM templates.
• Proficiency in Python scripting and automation is advantageous.
• Familiarity with hybrid and multi-cloud environments; Google Cloud knowledge is a plus.
• Strong collaboration skills within Agile, DevOps, and cross-functional teams.
• Excellent analytical, problem-solving, and troubleshooting capabilities.
• Detail-oriented with a focus on security, scalability, resilience, and cost efficiency.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities

• Oversees the end-to-end service, maintenance, and installation of physical security systems
• Managing a team of service engineers, driving project delivery, and serving as the primary client liaison for technical operations and customer satisfaction.
• Supervise a group of service engineers.
• Set performance targets, manage resource allocation, and support career development.
• Oversee security equipment installation, testing, commissioning, and system programming per required standards.
• Prepare service scopes and develop project plans.
• Act as the primary contact for client representatives on all service and maintenance matters.
• Manage customer expectations, escalations, and satisfaction.
• Identify opportunities to improve technical capabilities and operational procedures, ensuring all work complies with workplace safety standards.

Requirement

• Min Diploma in Electrical/Mechanical Engineering, Computer Science, or equivalent.
• Min 6 years of demonstrable success in a technical leadership role, ideally within the Security and CCTV sector.
• Hands-on experience in security system configuration, application programming, and integration with third-party systems is an advantage.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with company policies including (but not limited to) engineering/lab notebooks, patents, confidentiality, ISO, safety and others as required.

• Ensures that the utilization of all material and financial resources is carried out in an effective manner.

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area. Responsible for development, support, maintenance and implementation of a large complex project/multiple medium sized projects through a team, utilizing team leads. End to end people management responsibilities for the assigned group.

• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

• Effectively utilizes computing resources for optimization of design development activities and timelines.

• Drives the application of principles, theories and concepts and determines the best course of action. Resolves complex problems of department wide operations.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

⚡ Technical Manager – Primary Systems

About the Role

We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes.

Key Responsibilities

• Translate inventory and business requirements into high-quality technical design documents

• Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture

• Model logical and physical inventory structures within UIM systems

• Support integration of Oracle UIM with OSS/BSS platforms and third-party systems

• Manage code build, deployment, and release activities across development and testing environments

• Troubleshoot, debug, and optimize UIM applications, web services, and integrations

• Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration

• Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives

Required Qualifications

• Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM)

• Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture

• Experience developing UIM cartridges using Oracle Communications Design Studio

• Proven experience in integrating UIM with OSS/BSS and third-party systems

• Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS)

• Experience with database technologies (Oracle Database, PL/SQL) and Unix environments

• Strong troubleshooting, analytical, and debugging skills

• Ability to work independently and manage complex technical problem-solving

Preferred Qualifications

• Experience with AWS services and Kubernetes-based deployments

• Understanding of Performance and Fault Management in telecom environments

• Knowledge of Oracle RODOD/RSDOD solutions

• Experience managing service order and engineering order workflows

• Familiarity with Git and modern CI/CD practices

• Leadership experience with team coordination and stakeholder engagement

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a Senior Information Technology Support Manager to lead the development, deployment, and support of Oracle OSM-based solutions within telecom OSS/BSS environments. This role is critical in ensuring stable operations, high-quality delivery, and continuous improvement of order management systems in complex enterprise landscapes.

Key Responsibilities

• Lead development, enhancement, and support of Oracle OSM solutions aligned with business requirements

• Design, develop, and maintain OSM cartridges using OSM 7.4.x

• Drive troubleshooting, debugging, and issue resolution across production and non-production environments

• Manage deployment activities, including release planning, version control, and environment promotion

• Implement and maintain automation plugins using XQuery and Java

• Collaborate with cross-functional teams to ensure smooth integration across OSS/BSS systems

• Provide technical leadership and guidance to development and support teams

• Engage with stakeholders to ensure effective communication and timely delivery of solutions

Required Qualifications

• Strong expertise in Oracle OSM development and OSS/BSS concepts

• Hands-on experience developing and maintaining OSM cartridges (OSM 7.4.x)

• Proficiency in Oracle Communications Design Studio

• Experience in automation plugin development using XQuery and Java

• Hands-on experience in deployment, release management, and production support

• Good understanding of PSR Model and Order Transformation Manager

• Knowledge of WebLogic administration and OSM installation

• Experience with version control, branching, and release management processes

• Strong analytical, debugging, and problem-solving skills

• Effective communication and stakeholder management skills

Preferred Qualifications

• Domain knowledge in broadband and dark fibre technologies

• Knowledge of cartridge versioning and lifecycle management

• Understanding of message flows across systems and integration patterns within OSM

• Experience in scripting for build and deployment automation

• Leadership experience with team coordination in delivery environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a strategic and hands-on analytics leader to drive the end-to-end delivery of data insights that inform business decisions and organisational strategy. This role combines leadership, advanced analytics, and stakeholder engagement to unlock the value of data and translate it into meaningful outcomes.

You will lead a high-performing team to turn complex data into clear, actionable insights, while partnering with internal and external stakeholders to strengthen data-driven decision-making.

Key Responsibilities

Analytics Leadership & Delivery

• Lead the compilation, analysis and reporting of key performance indicators, ensuring timely and accurate insights delivery
• Translate complex datasets into actionable recommendations for business and industry stakeholders
• Oversee data cleaning, ingestion, transformation and analysis across multiple data sources

Strategy & Insight Generation

• Design and drive analytics strategies using both quantitative and qualitative methodologies
• Apply statistical techniques, forecasting models and data visualisation tools to generate insights
• Identify trends and emerging issues to guide strategic decision-making

Stakeholder Management & Collaboration

• Partner with cross-functional teams, including product, engineering and business stakeholders
• Coordinate with Whole-of-Government (WOG) agencies and external partners on data initiatives
• Provide advisory on data, analytics and economic impact assessments

Operations & Governance

• Oversee reporting cycles, publications and stakeholder data requests
• Ensure high standards of data governance, quality and integrity
• Manage vendors, contracts and end-to-end data operations

Team Leadership

• Lead, mentor and develop a high-performing analytics team
• Foster a culture of innovation, collaboration and continuous learning
• Guide the team in aligning analytics outputs with organisational priorities

What We’re Looking For

Experience & Expertise

• Minimum 8 years’ experience in data analytics, including at least 3 years in a leadership role
• Strong foundation in analytics, statistics, economics, applied mathematics or related disciplines
• Proven experience in data wrangling, modelling, visualisation and insight generation
• Familiarity with statistical modelling, forecasting and market research methodologies

Technical Skills

• Proficiency in analytics tools such as Python, R and SQL
• Experience working with large, complex datasets and multiple data sources
• Ability to integrate analytics outputs into dashboards or platforms

Business & Communication

• Strong ability to translate data into business value and strategic recommendations
• Confident communicator with experience engaging senior stakeholders
• Proven ability to influence and collaborate across diverse teams

Personal Attributes

• Strong analytical thinking with attention to detail
• Self-driven and adaptable in fast-paced environments
• Effective project and stakeholder management skills
• Curious mindset with a passion for learning and innovation

Preferred (but not essential)

• Experience in client-side research or applied analytics environments
• Knowledge of economic impact analysis or cost-benefit assessment

Why Join Us

• Shape strategic decisions through impactful data insights
• Lead meaningful analytics work with real-world outcomes
• Work with diverse stakeholders across industries and sectors
• Grow and develop a high-performing analytics team

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.

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Wong Chee Ann Jacky