JOB DESCRIPTION

• Understand the product requirements, study relevant standards and specifications, propose innovative ideas, and develop detailed hardware architectural specifications 
• Develop Signal Processing algorithms for communication products
• Define design specifications for complex hardware blocks and accelerators, in close collaboration with the digital design engineers for power, performance and timing requirements
• Provide technical leadership throughout the development, working closely and assisting designers, verification and system validation engineers, providing solutions and promptly resolving issues during the development of the SOC
• Reviewing verification and validation plans for the design verification and system teams, identifying gaps, helping to debug issues in the pre and post silicon platforms, and ensuring strict conformance with standards and specifications
• Understand the design specifications of existing hardware modules, identifying areas of improvements, communicating with the team and making architectural and design enhancements

JOB REQUIREMENTS

• Bachelor's or Master's Degree in Electrical engineering or computer science
• Proven ability to thrive in a small, agile engineering team, taking initiative, prioritizing tasks and handle evolving technical challenges, with a strong sense of ownership and accountability from design through validation and delivery.
• Min 5 years of experience in SOC hardware architecture development for communication networking or switch SOC, multimedia and/or communication SOCs
• Strong understanding in chip hardware and system design and hand on experience on SOC system design projects
• Good understanding of different SOC architectures, Signal processing, interconnects (NIC/NOC), buses and  hardware/software/firmware partition
• Prior experience of driving system architecture decisions across Software/Firmware/Hardware/Design teams to build up the consensus and translate ideas into architecture specifications will be a major plus
• Prior experience in developing or validating display technologies such as MIPI DSI, CSI, Display Port or HDMI would be a major plus
• Prior experience with multimedia solutions such as image, video, mpeg; security solutions such as encryption engine, secure boot flow, or algorithm development for image processing or data compression would be a major plus
• Knowledge of embedded processor and firmware operation, processor sub-system, such as ARM cortex-A/M/R or RISC-V would be major plus
• Familiarity with interface peripherals, such as Ethernet/PCIe/I2S/ SPI/ I2C would be a plus
• Prior experience in SOC validation, emulation platforms, hardware testing and debugging, resolving customer issues, familiarity with lab equipment such as oscilloscope, logic analyser etc would certainly be an advantage
• Good communication and documentation skill, with proven experience of collaboration with architecture, software, firmware, design and validation teams
• Familiarity with Matlab, C/C++, System-C, VHDL/Verilog, Python, or relevant programming language

Details:
- 1 Year Contract (Renewable)
- Up to $5,400 + AWS + VB + Other Benefits
- Central area

Duties:

• Administer and maintain databases across DB2, PostgreSQL, MySQL, and Snowflake platforms.

• Ensure database availability, stability, and performance for both OLTP and OLAP environments.

• Perform monitoring, health checks, performance tuning, query optimization, and capacity planning.

• Manage backup, recovery, disaster recovery (DR), and high availability (HA) processes.

• Troubleshoot database issues including performance degradation, replication failures, and data inconsistencies.

• Support cloud database environments on AWS (RDS, EC2) and Snowflake, ensuring security, scalability, and operational efficiency.

• Maintain monitoring and logging tools such as CloudWatch, Grafana, and Splunk, while developing automation scripts for maintenance tasks.

• Support database releases, schema updates, migrations, and deployment activities in collaboration with application and infrastructure teams.

• Maintain technical documentation, SOPs, incident reports, and support continuous improvement initiatives.

• Participate in after-hours support for maintenance activities and critical incidents when required.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or related field.

• Minimum 3 years of experience in Database Administration or Database Engineering across DB2, PostgreSQL, and MySQL platforms.

• Experience supporting production or mission-critical systems, including AWS database services and Snowflake or similar data warehouse platforms.

• Strong knowledge of SQL scripting, stored procedures, query tuning, and database performance optimization.

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

Summary

Julian Grey’s client is an established engineering company supporting industrial automation and equipment development projects.

Responsibilities

• Develop and configure PLC and touch screen/HMI software for automated machinery and equipment.
• Support motion control and machine I/O integration, including servo systems, stepper motion controllers, analogue devices, and high-speed I/O modules.
• Troubleshoot control system issues, perform testing and commissioning activities, and prepare technical documentation upon project completion.

Requirements

• Relevant qualifications in Electrical Engineering, Mechatronics, Automation, or a related discipline.
• Minimum 2 years of relevant experience in PLC programming, HMI development, or automation equipment support.

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Interested Applicants
Please WA Marie @ 80439947
Shortlisted candidates will be notified

Marie Xie
Reg No. R1103987
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are seeking a highly skilled Ops DBA Engineer to join our team. The ideal candidate will have deep expertise in administering and maintaining enterprise-grade databases across multiple platforms, with focus on Oracle, Microsoft SQL Server, and AWS RDS. This role requires a proactive professional who can ensure database reliability, performance, and security while supporting mission-critical applications.

Key Responsibilities

• Manage and maintain Oracle, MSSQL, and MySQL platforms, including Oracle Encryption (TDE) and Hardware Security Module (HSM).
• Oversee database health, performance, and availability; proactively resolve issues before they impact services.
• Perform backups, restoration testing, and disaster recovery planning.
• Apply patches, upgrades, and security fixes in line with change management processes.
• Control user access, roles, and permissions in compliance with security policies.
• Tune queries, indexes, and configurations to maximize performance.
• Collaborate with application teams on schema changes, deployments, and troubleshooting.
• Maintain comprehensive records of configurations and procedures.
• Resolve database incidents within defined SLA timeframes.

Job requirement

• Bachelor’s degree in Computer Science or equivalent.
• Minimum 6 years of professional experience in database administration.
• Proven expertise in:Oracle RAC & RMAN backup/recoveryMicrosoft SQL Server administrationAWS RDS management

• Good analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and collaboration skills.
• Commitment to maintaining high standards of database security and compliance.

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Application Engineer to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Application Engineer:

• Evaluate technical requirements of sales opportunities and recommend suitable product solutions
• Advise customers on product selection for standard and specialized applications
• Review customer specifications to assess feasibility and solution fit
• Prepare and support technical proposals for standard, modified, or custom solutions
• Provide product training and technical presentations to customers
• Offer on-site support including product selection, installation guidance, and troubleshooting
• Handle and resolve technical complaints effectively
• Support marketing activities such as trade shows, promotions, and technical content development
• Gather customer feedback to support product improvements and new product development
• Assist in product launches and product line optimization initiatives
• Build and maintain strong relationships with internal and external stakeholders
• Coordinate projects and ensure clear communication across teams
• Apply structured problem-solving and process management tools

Requirement

• Degree in engineering field
• 5-10 years of application engineer experience in industrial manufacturing sector
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Software Development Engineering / Manager

Responsible for both technical leadership and team management to ensure software systems are delivered effectively.

Job Scope

System Design & Architecture

• Define overall system structure(database, backend, frontend, integrations)

• Ensure scalability, security, and performance

• Choose tech stack (e.g., PostgreSQL,APIs, cloud hosting)

• Review and approve technical designs

Development Oversight

• Lead the development team(developers, UI/UX, QA)

• Break down requirements into tasks

• Review code quality and enforce standards

• Ensure timelines are met

( ensure the whole system is built correctly )

Project Management

• Track progress and resolve delays

• Communicate updates to stakeholders

Quality Assurance & Testing

• Ensure system is tested before launch

• Define testing process:

• User testing

• Performance testing

• Bug tracking

Security & Compliance

• Ensure data security (important for HR records)

• Manage access control (roles: contractor, supervisor, approver)

• Ensure backup & recovery systems

Job Title: System Application Engineer (ID3566)
Location: Boon Lay
Working Hours: Monday to Friday 9am to 6pm , Alternate Saturday 9am to 1pm
Salary up to : $4000- $5000

Job Responsibilities:
• Design and improve X-ray scan systems, including building prototypes and testing new designs.
• Write manufacturing and test procedures for equipment.
• Install, repair, and maintain equipment in the field while providing customer training as needed.
• Train manufacturing personnel on assembly and testing of products.
• Assist in integrating software with electrical control systems.
• Provide organized documentation for analysis and recommend design improvements.
• Assemble, test, and troubleshoot product designs, offering constructive feedback.
• Evaluate product performance using field data and recommend modifications or improvements.
• Travel globally for system evaluations, custom installations, and training purposes.
• Perform other duties as required.

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Overview

• We are seeking an experienced Application Maintenance Engineer to support the System for a long-term application maintenance and support engagement. The candidate will provide Level 2 and Level 3 support, ensuring the availability, stability, performance, and integrity of critical production and non-production environments.

• This role requires strong hands-on experience in the Microsoft technology stack, system integration, database support, incident/problem management, and production support operations. The candidate must be able to work onsite at the client’s office (9am-6pm) and provide onsite support during major events as required.

• In addition, the role is expected to provide end-to-end application maintenance services, including incident investigation, resolution management, and bug fixes. The position requires solid technical expertise across a broad range of technologies, including programming in .NET, data streaming with Kafka, database management with Oracle, and domain knowledge in system integration using Oracle Service Bus (OSB), as well as related technologies such as SignalR and Redis.

Required Skillsets:

• Knowledge and competency of Microsoft Technology Stack DOT.NET, C#, ASP.NET WEB API, ASP.NET MVC, MVVM, Entity Framework, LINQ, Kafka, Signal R, SSIS, SSRS.

• Knowledge and familiarity of using Microsoft Technology Stack such as SCCM, SCOM.

• Knowledge on Oracle Service Bus Message Flow, Proxy Service, Business Service, XQuery, XML, XSLT, JMS, SOAP, REST, WSDL, Adapters and concepts of SOA development.

• Knowledge and competency of MSSQL, Oracle DB from infrastructure and application perspective.

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• With good experience in C#, .NET core, Dockers, Cloud are welcome.
• Exposure in iGaming industry are highly advantage
• Location: Central

Responsibilities:

• Design, develop and maintain web applications
• Write technical documents or specifications
• Review committed source code among team members
• Work closely with cross-functional teams such as product owners, frontend, design, QA, infra and operations teams
• Complete tasks assigned by team lead

Requirements:

• With over 3 years of hands-on experience in software engineering, with exposure to the full development lifecycle
• Strong proficiency in .NET technologies, including C#, .NET Core, Web API, and Entity Framework
• Experience working with both SQL and NoSQL databases; MySQL is preferred
• Practical experience with containerization tools such as Docker
• Familiarity with cloud platforms, especially AWS, is a plus
• Solid understanding of object-oriented programming (OOP) principles and design patterns
• Knowledge of microservices and multi-tier (N-tier) system architecture

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Contract Period: 18 Months

Working Location: Central / 2 days WFH

Role Overview 

We are seeking an experienced Network Engineer with strong IoT and telemetry systems expertise to support the design and implementation of a technology platform. The role will focus on field device connectivity, open-standard data protocols, edge communications, and reliable data transmission from environmental sensors and data loggers into a central ingestion platform. 

The ideal candidate has hands-on experience working across the full telemetry lifecycle, from sensor and data logger integration to operational device monitoring, buffering, and bidirectional communication with cloud or central data systems. 

Key Responsibilities 

• Serve as a technical lead for IoT connectivity, telemetry integration, and field-to-platform communication design. 

• Design and implement communication flows between automatic weather stations, data loggers, and the central ingestion platform. 

• Work with environmental telemetry equipment, commercial data loggers, and equivalent field instrumentation systems. 

• Develop integrations using open-standard IoT protocols such as MQTT or equivalent messaging protocols. 

• Implement edge-side data buffering and retry strategies to handle intermittent cellular or field network connectivity. 

• Support device state monitoring, sensor inventory tracking, calibration offset handling, and operational management workflows. 

• Perform low-level data manipulation, including byte stream parsing, bitwise operations, and Big-Endian/Little-Endian data handling. 

• Collaborate with data engineers, service designers, field technicians, and project stakeholders to validate end-to-end system behaviour. 

• Contribute to technical documentation, integration specifications, and operational handover materials. 

Required Skills and Experience 

• Strong experience designing or implementing IoT, telemetry, SCADA-adjacent, or sensor data communication systems. 

• Hands-on experience with data logger integration and environmental sensor platforms. 

• Proficiency in scripting or programming for device communication, data parsing, and protocol handling. 

• Practical experience with MQTT or comparable IoT communication protocols. 

• Good understanding of cellular network reliability issues, offline buffering, retries, and edge connectivity patterns. 

• Ability to troubleshoot field-to-cloud data flows across hardware, network, protocol, and application layers. 

• Strong technical communication skills and ability to work with both engineering and operational teams. 

Good to Have 

• Experience with meteorological, environmental monitoring, utilities, transport, industrial IoT, or mission-critical operational systems. 

• Familiarity with time-series data ingestion, device health monitoring, and calibration workflows. 

• Experience contributing to early-stage platform builds that later transition into production-grade platforms. 
  

About the team

Airwallex Risk Platform Team is responsible for protecting all Airwallex products across the lifecycle, including GTPN, PA, Issuing, Onboarding, and Account Takeover. The risk landscape evolves rapidly and fraud techniques are becoming increasingly sophisticated. We build scalable, reliable, and intelligent risk capabilities to stay ahead—helping Airwallex remain a trusted global partner for businesses.

Our team is distributed across Shanghai and Singapore, working closely with global product, engineering, data, and operations teams, as well as external partners and customers, to deliver a holistic risk management approach.

This role is based in Singapore.

What you’ll do

Our mission is to keep Airwallex’s products and services safe and secure. We continuously improve risk strategies and systems using modern technologies, including graph, machine learning, and LLMs/Gen AI, to detect and prevent fraud and abuse at scale.

Responsibilities:

• Design, develop, and operate core transaction risk services and infrastructure using Kotlin/Java, supporting payment products and transaction systems.

• Own end-to-end delivery of key components and services on Airwallex’s microservice framework: design, implementation, testing, deployment, and observability.

• Build high-concurrency, highly available distributed services, optimizing latency, throughput, and reliability for production workloads.

• Collaborate with senior engineers and cross-functional partners to define technical solutions, APIs, and service boundaries; drive architectural improvements.

• Explore and evaluate new technologies (e.g., graph/streaming/ML/LLM related) and propose pragmatic upgrades aligned with business risk needs.

• Mentor engineers through code reviews, design discussions, and engineering best practices, improving team quality and delivery efficiency.

• Participate in on-call/incident response when needed, driving root-cause analysis and long-term remediation.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

• 5+ years experience in Java/Kotlin backend development, with proven delivery in internet-scale applications, large financial systems, or e-commerce platforms.

• Bachelor’s degree in Computer Science or related fields (or equivalent practical experience).

• Strong knowledge of Java ecosystem, including concurrency/multithreading, high-throughput IO (NIO), and network communication fundamentals.

• Solid foundation in distributed systems design: high concurrency, high load, high availability, resilience, and scalability.

• Strong engineering practices: performance tuning, service stability, data/query optimization, and production troubleshooting.

• Experience with Spring / Spring Boot and designing RESTful APIs.

• Familiarity with build tools such as Gradle/Maven.

• Familiarity with common data formats such as JSON (XML is a plus, not a must).

Preferred Qualifications (Nice to Have)

• Strong domain knowledge in risk management, fraud detection, and fintech payment risk strategies.

• Experience with graph databases and graph-based pattern/anomaly detection.

• Experience applying machine learning for predictive risk analytics (model integration, feature engineering collaboration, etc.).

• Experience with real-time streaming and event-driven architectures (e.g., Kafka, Flink) for low-latency detection and response.

• Experience with large-scale analytics and storage technologies (e.g., ClickHouse, Spark, NoSQL) for risk analysis and investigations.

• Incident response experience, including mitigation planning and post-incident improvement.

• Strong communication and collaboration skills in a cross-regional, cross-functional environment.

• Familiarity with LLM evaluation and safety practices (offline/online evals, red teaming, prompt injection defenses, PII handling, and guardrails) for enterprise use cases.

Position Summary / Project Description

You will be a key contributor to support AWS Cloud migration project for Liferay and Java based applications. You will be responsible for designing, developing, and optimizing applications for the cloud environment. Your extensive experience in application development and expertise in AWS Cloud services will be crucial in ensuring the success of our transformative project.

Role and Responsibilities:

• Design, develop, and implement integration solutions for applications migrating to the AWS Cloud platform.
• Prepare detailed migration plans, timelines, and risk mitigation strategies.
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• Work closely with the migration team to execute the migration of applications to the AWS Cloud.
• Create and implement APIs to facilitate communication between applications and services.
• Ensure API designs adhere to best practices for scalability, security, and performance.
• Collaborate with team members to troubleshoot complex problems related to integration processes.
• Conduct thorough testing of integration solutions to ensure functionality, performance, and data accuracy.
• Collaborate with QA teams to develop and execute test plans for integrated systems.
• Provide documentation for troubleshooting and support purposes.
• Provide L2/L3 application support for Liferay and Java applications, including incident investigation, bug fixes and RCA analysis.
• Implement application enhancement and feature updates based on business requirements.

Requirements:

• Degree in Computer Science, Computer Engineering or equivalent.
• In-depth knowledge and hands-on experience in Liferay development including OSGi Modular development, Liferay customizations and Service builder.
• At least 5 years of experience in Java development (Java, J2EE, EJB, Spring Framework, etc.)
• Knowledge of Spring framework, specifically in Spring Boot, Spring MVC, Spring Security, Spring AOP, and API integration with SOAP and RESTful webservices
• Experience in WebLogic, JBoss, WebSphere Application Server and Apache Web server
• Experience with Oracle WebLogic Server administration, including installation, configuration, and troubleshooting
• Familiarity with database integration to Oracle DB and PostgreSQL using Spring Data JPA, Hibernate, JDBC
• Knowledge in building and version control with Git, Gradle, Apache Ant
• Hands-on experience with AWS Cloud-native services (e.g. EC2, S3, Lambda, SQS, RDS, Kubernates, API Gateway.)
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, Bamboo or Circle CI
• Familiarity with IaC tools like Terraform or CloudFormation
• Ability to handle application performance tuning, monitoring, and associated components in AWS, ensuring optimal performance and reliability.

About Akkodis

Akkodis is a global leader in engineering and R&D, leveraging the power of connected data to accelerate innovation and digital transformation. With over 50,000 engineers and digital experts across 30 countries in North America, EMEA, and APAC, Akkodis delivers deep cross-sector expertise across industries.

Akkodis offers strong capabilities in key technology areas including mobility, software and technology services, robotics, testing and simulation, data security, and AI & data analytics. Akkodis is part of the Adecco Group and operates as a commercial brand under which both AKKA and Modis entities operate.

Software Engineer

Job Summary

SoftwareEngineer

JobSummary

Asa member of our core Project Team, you will be responsible for the design,development, testing, validation, and support of software tools used bytechnical consultants, solution architects, and engineering teams across globalproject environments. You will contribute to the delivery of high-qualitysoftware solutions with a strong focus on user experience, maintainability,scalability, performance, and continuous improvement.

KeyResponsibilities

• Collaborate with Product Owners, Business Analysts, and stakeholders to gather requirements and translate business needs into effective technical solutions.
• Participate in solution design discussions and provide recommendations to ensure robust, maintainable, and scalable software architectures.
• Develop, enhance, and maintain Java-based desktop and web applications in accordance with coding standards and best practices.
• Work within an Agile development environment, actively participating in Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, and Backlog Refinement activities.
• Perform unit testing, integration testing, defect investigation, and validation activities to ensure software quality and reliability.
• Support Continuous Integration and Continuous Delivery (CI/CD) practices to improve development efficiency and software quality.
• Leverage modern development tools, including AI-assisted productivity solutions, to enhance software development, troubleshooting, documentation, and testing activities.
• Prepare and maintain technical documentation, design specifications, release notes, and user guides.
• Provide Level 3 application support, including troubleshooting and resolution of complex technical issues.
• Collaborate closely with cross-functional teams, including Quality Assurance, Product Management, and Support teams throughout the software development lifecycle.

Requirements

• Diploma or Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• Minimum 2 years of software development experience, preferably with Java (Core Java). Exposure to Swing and AWT will be an advantage.
• Exposure to version control systems (Git), automated build tools, and CI/CD environments.
• Experience working in Agile methodologies such as Scrum or Kanban.
• Interest in emerging technologies, including AI-assisted software engineering and modern development practices.
• Knowledge of web technologies, J2EE, REST APIs, Python, XSLT, or related technologies is advantageous.
• Familiarity with software testing and validation practices, including tools such as JUnit, XRay, TestNG, or similar frameworks.
• Good understanding of object-oriented programming principles, software design patterns, and software engineering best practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong interpersonal and communication skills with the ability to work effectively in a collaborative team environment.

PreferredSkills

• Experience using AI-assisted development tools such as Claude, ChatGPT, GitHub Copilot, or similar coding assistants.
• Exposure to modern web application development and software architecture concepts.
• Knowledge of cloud technologies, microservices, API integrations, or DevOps practices.
• Understanding of Software Development Life Cycle (SDLC), release management, and application support processes.
• Experience supporting enterprise applications in production environments.

Don't miss out on this chance to be a part of a dynamic and growing team. Take the Next Step in your career journey with us!

To apply, please submit your updated resume along with your notice period. [ We are looking for someone to start ASAP]

Click on the 'Apply here' button to drop your resume directly or email it to susmita.SAHU@akkodis.com

Our team will review all applications and contact shortlisted candidates for further steps in the selection process.

• Permanent role
• Great exposure to a variety of projects in various technologies

About Our Client

We are partnering with a well-established organisation in the IT security industry, headquartered in Singapore with global presence in multiple countries as well.

Job Description

• Maintain and optimise network infrastructure to ensure reliable performance.
• Monitor, troubleshoot, and resolve network-related issues promptly.
• Collaborate with cross-functional teams to implement network enhancements.
• Ensure compliance with security protocols and best practices in network management.
• Provide technical support and guidance to internal stakeholders.
• Stay updated on industry trends and emerging technologies to improve operations.

The Successful Applicant

A successful Network Engineer should have:

• A strong understanding of network systems, protocols, and configurations
• Experience in troubleshooting and maintaining network infrastructure
• Proficiency with networking tools and technologies
• Familiarity with security measures in a technology environment

What's on Offer

• Competitive annual salary ranging including allowance and performance-based bonus
• Supportive work environment in the business services industry.

Michael Page International Pte Ltd | Registration No. 199804751N 

Key Experiences and Qualifications We Seek Educational Background: ● Diploma or higher in Computer Science, Information Technology, or a related field. Professional Experience: ● 3–5+ years of relevant experience in application support, systems support, or operations roles. ● Experience supporting production systems in a high-availability or mission-critical environment. Technical Expertise: ● Strong hands-on experience with: ○ Application log analysis and monitoring tools (e.g. AWS CloudWatch, Grafana, ELK, Google Analytics, etc) ○ Linux/Unix environments ● Working knowledge of cloud platforms (e.g. AWS services such as ECS, Lambda, S3, RDS). ● Basic database knowledge (MySQL, PostgreSQL) for health checks and simple queries. ● Basic knowledge on REST APIs, system integrations and authentication design ● Understanding of incident, problem, and change management processes. Problem-Solving Skills: ● Strong analytical and troubleshooting skills. ● Ability to break down complex incidents into clear, actionable steps. ● Calm and methodical approach when handling production issues under pressure. Operational Practices: ● Familiarity with ticketing and incident management tools (e.g. Jira, PagerDuty). ● Experience working with runbooks, SOPs, and on-call support rotations (if applicable). Additional Skills (Bonus Points): ● Experience supporting cloud-native or microservices-based systems. ● Basic scripting skills (e.g. Bash, Python) for automation. ● Experience working in government, regulated, or large-scale enterprise environments. ● Knowledge of disaster recovery and business continuity planning.