As a Senior Engineer in Process Development for Cell Film, you are an early‑career technical contributor responsible for executing process development activities for cell film modules supporting advanced NAND memory technologies. This role focuses on building strong fundamentals in thin film processes, disciplined experimental execution, and understanding process‑device interactions under guidance from senior engineers.

Key Responsibilities

Process Execution & Learning

• Execute established thin film processes (ALD/CVD) according to defined procedures and development plans.

• Run experiments, collect data, and maintain accurate documentation of results.

• Learn process fundamentals, key knobs, and sensitivities for assigned film steps or unit processes.

Data Analysis & Reporting

• Perform basic data analysis and summarize results in clear, structured formats.

• Identify obvious trends, anomalies, and repeatability issues in experimental data.

• Present findings in team forums with guidance from senior engineers.

Tool & Process Support

• Support day‑to‑day process development activities on cell film equipment.

• Learning tool operation principles, recipe structure, and basic hardware functionality.

• Assist in tool qualifications, process checks, and routine troubleshooting efforts.

Process Integration Exposure

• Develop basic understanding of how cell film processes impact downstream integration and device behavior.

• Support failure analysis and learning activities related to yield or reliability issues.

• Follow established handoff and documentation practices.

Collaboration & Professional Development

• Collaborate closely with senior engineers, equipment engineers, and integration teams.

• Seek feedback and coaching to accelerate technical learning.

• Demonstrate strong ownership of assigned tasks and timelines.

Expected Growth & Capability Development

• Build foundational knowledge in thin film materials, chemistry, and process physics.

• Progress toward independent execution of experiments with minimal supervision.

• Learn to connect process conditions to material, structural, and early electrical trends.

Required Expertise

• Fundamental understanding of thin film deposition techniques (ALD, CVD).

• Basic knowledge of materials science, chemical reactions, and vacuum systems.

• Familiarity with experimental methods and data interpretation.

• Willingness to learn semiconductor process tools and fab metrology.

Minimum Qualifications

• PhD, or Master’s degree with ≥3 years, or Bachelor’s degree with ≥5 years of relevant experience in Electrical Engineering, Materials Science, Chemistry, Chemical Engineering, Physics, or a related field.

Job Responsibilities

Production Conditions and Standardization:

• Develop and uphold technical standards, work standards, Failure Modes and Effects Analysis (FMEA), and control plans.
• Manage tasks related to establishing and standardizing production conditions for FCBGA manufacturing.

Product Yield and Quality Stability:

• Oversee tasks aimed at improving product yield and maintaining quality stability.

Process Optimization:

• Set-up and optimize conditions for Automated Optical Inspection (AOI) processes for new product introduction and continuous improvement in mass production.

Yield Improvement:

• Conduct activities focused on investigating and implementing measures to improve yield and standardize these improvements.

Productivity Enhancement:

• Engage in activities to enhance productivity through standardization, review of work procedures, and automation of process checks.

Process Equipment Evaluation:

• Set up and evaluate AOI process equipment.

Inspection and Measurement Equipment Evaluation:

• Establish and evaluate equipment used for inspection, measurement, and analysis in the production process.

Process Change Management:

• Handle requests for process changes and manage their implementation.

Roadmap Verification and Implementation:

• Verify and implement roadmaps, including the verification of design rules and integration of new materials.

Customer Technical Meetings:

• Manage and conduct technical meetings with customers to address and resolve technical issues and inquiries

Perform any other ad-hoc duties as assigned by the Manager, as required to support the team and organizational goals.

Job Requirements

Professional Qualifications:

• Degree in Engineering or Science.
• Experience in substrate, PCB and semiconductor processes or production engineering is an advantage.
• Fresh graduates or candidates with 2–3 years of relevant experience are welcome.

Specialized Knowledge & Skills:

• Preferably with PCB manufacturing process background.
• Good knowledge in AOI/Metrology process.
• Experience in managing quality and productivity in production environments (preferred).
• Familiarity with measurement, analysis, and reliability evaluation tools (preferred).
• Basic understanding of substrate manufacturing processes (preferred).
• Good understanding of macro or programming is advantage

Competencies:

• Strong attention to detail and ability to work with precision.
• Excellent listening skills with the capacity to understand and address customer needs.
• Proficient in project management, with the ability to effectively plan and execute projects.

Role Summary

The DMTS is a recognized expert inside and outside Micron, shaping the technical vision for cell film processes with influence across top-level organizational boundaries, leading programs spanning the engineering group, driving breakthroughs, influencing industry/cross-disciplinary teams, and mentoring senior technical leaders to guide critical roadmap decisions. Owns and updates the cell film process technology roadmap; drives external collaborations and benchmarking; prepares high-impact technical deliverables (presentations/white papers/patent filings); guides investment and prioritization decisions.

Main Responsibilities

• Serve as the CMP technical authority for NAND technology development, defining long‑term technology and equipment strategies

• Architect and drive next‑generation CMP process innovation, including FOAK developments, recipe architecture, and integration alignment

• Lead resolution of the most complex yield, defectivity, and integration challenges through deep CMP process, materials, and layout expertise

• Define and execute CMP hardware and supplier roadmaps, translating industry benchmarking and external insights into internal advantage

• Provide forward‑looking technical leadership, identifying scaling risks early and driving proactive mitigation strategies

• Drive cross‑functional execution across Technology Development, Process Integration, Manufacturing, and Equipment teams

• Mentor senior engineers and strengthen CMP technical capability across the organization

• Represent Micron CMP in cross‑site and external technical forums, and communicate technology roadmaps to senior leadership

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Other Responsibilities

• Prepare high-impact technical presentations, white papers, and patent filings; initiate strategic collaborations with external partners (universities/research institutes).

• Integrates AI assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.

• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI enabled enhancements within one’s scope of work.

Candidate Profile

Minimum Qualifications / Experience

• PhD ≥15 yrs, or Master’s ≥17 yrs, of relevant experience in
  Electrical Engineering, Materials Science, Chemical Engineering, Physics, or related field,

• Experience in CMP process development within an R&D environment (NAND, DRAM, or Logic), including proven transfer to manufacturing

• Publications/patents and strong record of technical contributions.

Must-Have Technical Skills

• Deep expertise in CMP fundamentals, including pad–slurry–wafer interactions, mechanistic slurry chemistry, and pattern density/layout effects

• Broad understanding of multiple CMP process types, including metal, dielectric, barrier/hardmask, and poly‑Si/Si CMP

• Extensive hands‑on experience with advanced 300 mm CMP OEM platforms, including driving hardware roadmap decisions to improve capability, throughput, and cost efficiency

• Strong command of statistical process control (SPC), data analysis, and process qualification methodologies

• Proven ability to lead supplier technical reviews and head‑to‑head evaluations to advance CMP capability

Must-Have Soft Skills

• Demonstrated technical leadership in complex problem solving, including experience leading high‑impact technical programs or projects

• Ability to independently drive execution and influence cross‑functional teams across process, integration, equipment, and manufacturing organizations

• Strong analytical and structured thinking, with disciplined, data‑driven decision making

• Clear and effective technical communication skills, including executive‑level updates and stakeholder engagement

Embody Micron’s core values:

• People – Respect, develop and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Show grit and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value

Role Summary

As a Senior Member of Technical Staff (SMTS), you are a module‑level CMP technical authority, responsible for defining CMP technical direction, leading FOAK developments, and driving cross‑functional execution across NAND nodes. As a SMTS (Senior Member of Technical Staff), you will be a part of revolutionary Next Generation NAND research & development CMP team driving Advanced NAND and CMP technology forward. The position promises ample opportunities for innovation, collaboration and testing a new dimension and scaling with Next Generation NAND. A SMTS CMP Engineer is a senior individual contributor responsible for defining, developing, and transferring advanced CMP processes for Micron NAND technologies. You will work directly with process integration and other process areas such as Wet Etch, CVD, Diffusion, Metals, Lithography & Dry Etch. You will work on state of the art and best in class CMP chambers & own the process roadmap to meet program and yield goals.

Main Responsibilities

• Own and lead key NAND CMP process modules, translating technology challenges into executable roadmaps across current and future nodes

• Drive cross‑functional execution across Technology Development, Process Integration, Manufacturing, and Equipment teams

• Lead FOAK CMP process development, including recipe architecture, control strategies, and integration alignment

• Ensure process robustness and manufacturability through run‑to‑run controls, SPC, qualification execution, and risk mitigation

• Resolve complex yield, defectivity, and integration issues using model‑based and data‑driven problem solving

• Define and execute process‑level hardware strategies in collaboration with equipment suppliers

• Act as a CMP technical leader, mentoring engineers, influencing adjacent process roadmaps, and communicating technology status and plans to senior stakeholders

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Other Responsibilities

• Mentor engineers through structured development; build SME pipelines; publish internal papers/BKMs and present to senior leadership; uphold Micron’s technical leadership expectations

• Integrates AI assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.

• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI enabled enhancements within one’s scope of work.

Candidate Profile

Minimum Qualifications / Experience

• PhD ≥12 yrs, or Master’s ≥15 yrs, of relevant experience in
  Electrical Engineering, Materials Science, Chemical Engineering, Physics, or related field,

• Experience in CMP Process Development

• Deep expertise in CMP chemistry, physics, and integration

• Publications/patents and strong record of technical contributions.

Must-Have Technical Skills

• In‑depth expertise in CMP fundamentals, including pad–slurry–wafer interactions, slurry chemistry at a mechanistic level, and pattern density/layout effects

• Strong understanding of multiple CMP process types (e.g., metal, dielectric, barrier/hardmask, poly‑Si/Si CMP)

• Extensive hands‑on experience with advanced 300 mm CMP OEM platforms, including driving hardware capability, throughput, and cost improvements

• Proven expertise in statistical process control (SPC), data analysis, and qualification methodologies

• Ability to independently drive complex technical execution, resolve yield and defectivity issues, and influence cross‑functional teams

Must-Have Soft Skills

• Demonstrated technical leadership in problem solving, with experience leading complex or multi‑disciplinary technical projects

• Strong ability to influence without authority across process integration, equipment, and manufacturing teams

• Clear and structured technical communication skills, including written documentation and stakeholder updates

• Strong analytical mindset with disciplined, data‑driven decision making

Embody Micron’s core values:

• People – Respect, develop and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Show grit and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value

Our client is looking for a Program Manager to lead customer projects from qualification to production launch, covering tooling, molding, automation, cost, timeline, and overall execution. The role will coordinate internal teams, support customer communication, assist with quotations, drive tooling qualification, manage project risks, and ensure smooth manufacturing readiness.

Responsibilities

• Lead cross-functional project execution across engineering, manufacturing, tooling, automation, planning, and purchasing.

• Manage project schedule, cost, qualification, launch readiness, and customer requirements.

• Work with BD and engineering teams on new project evaluation, quotations, and customer follow-up.

• Act as the key technical contact for customers on program-related matters.

• Support workflow, equipment, tooling, spare parts, and capacity planning for new programs.

• Ensure compliance with workplace safety and EHS requirements.

Requirements

• Degree in Mechanical Engineering or related field with at least 6 years’ relevant experience in program/project management within manufacturing, tooling, molding, or automation.

• Good understanding of production processes and project management.

• Strong English communication, interpersonal, coordination, and multitasking skills.

• Independent, proactive, and comfortable working in a fast-paced environment.

Disclaimer

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

We are looking for a hands-on Technical Manager / Engineering Manager to lead the development and continuous improvement of advanced semiconductor equipment, with a focus on sorter machines.

This role is ideal for someone who enjoys solving complex engineering challenges, leading high-performing teams, and delivering precision systems used in semiconductor manufacturing.

Key Responsibilities

• Lead and mentor a team of design engineers in the development of semiconductor equipment, from module design to full machine conceptualization

• Drive product innovation and continuous improvement (CIP) to enhance performance, extend product lifecycle, and improve cost competitiveness

• Oversee machine reliability, feasibility testing, and validation to ensure high precision and performance

• Partner with Technical Sales on specification review, costing, and solution evaluation

• Own and resolve technical issues across the product line, including field-related challenges

• Ensure machine performance at customer sites, including troubleshooting and optimization

• Lead root cause analysis and problem-solving using structured methodologies (e.g., 8D, Ishikawa, DIVE)

Job Requirement:

1. Degree or Master’s in Mechanical Engineering or related discipline

2. Strong experience in automation equipment design, preferably in semiconductor industry (sorter machines highly preferred)

3. Solid background in high precision, high-speed mechanical systems

4. Proficient in CAD tools such as Creo or SolidWorks

5. Knowledge of semiconductor packaging and assembly processes

6. Proven experience in a technical leadership role, managing teams and projects

7. Strong analytical and problem-solving skills with structured methodologies

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Job Description & Requirements

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Requirement

• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

• Good business acumen and strong track record in sales, marketing and business development
  

• Good communication skills and the ability to work with people from diverse background

• Good team player with strong leadership quality and able to manage cross-functional teams

• 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

• Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

• Strong in customer account management

Duties

• Serving, sustaining and growing business from new/existing customers

• Ensuring the yearly sales target/revenue set for Strategic Business Units are met

• Reviewing projects and assessing if the projects are to the company’s competency and business objective

• Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

• Monitoring Profit & Loss performance of each project

• Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Family Definition:

Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into project and activities in the manufacturing and/or engineering organization.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Drives Joint Development Model (JDM) engagements with external development partners, ensuring alignment on hardware deliverables, execution milestones, resource coordination, budget tracking, and cross-functional integration to achieve program objectives.

Education and Experience Required:

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 6-10 years' experience.

Knowledge and Skills:

• Extensive experience with using project and program planning tools and software packages to create, manage, and track project results.
• Excellent analytical and problem-solving skills.
• Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language
• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

We are looking for an experienced Technical Project Manager to lead large-scale application migration initiatives to Google Cloud Platform (GCP). The successful candidate will work directly with customers to define migration strategies, design target-state architectures, manage cross-functional delivery teams, and ensure the successful execution of cloud transformation programs. This role requires a strong combination of technical leadership, stakeholder management, project governance, risk management, and cloud migration expertise.

The ideal candidate will have proven experience delivering enterprise-scale cloud migration projects, working with geographically distributed teams, and engaging with senior customer stakeholders. Fluency in Cantonese is mandatory.

Key Responsibilities

• Work with customers and lead application migration initiatives to Google Cloud Platform (GCP).
• Define migration strategies, including lift-and-shift and modernization approaches, and establish target-state architectures.
• Design target-state architectures covering application, data, integration, infrastructure, security, and operational layers.
• Lead cross-functional technical teams, including cloud engineers, database engineers, and other specialists across multiple geographies.
• Drive automation for infrastructure provisioning, configuration management, deployment processes, and testing activities.
• Act as the primary point of contact for customer stakeholders and provide regular executive-level updates.
• Embed security, compliance, governance, and operational requirements into solution design and delivery.
• Manage technical dependencies throughout the migration lifecycle and ensure alignment across workstreams.
• Identify technical risks and issues early, develop mitigation strategies, and track them through to resolution.
• Govern delivery quality, risk management processes, and automation best practices.
• Develop, monitor, and control project schedules, ensuring milestones are achieved on time and dependencies are effectively managed.
• Coordinate testing activities, migration cutovers, and post-migration validation with all relevant stakeholders.
• Facilitate governance forums, project reviews, steering committee meetings, and status reporting.

Deliverables

The key deliverable is to provide qualified and experienced Associate Personnel for the duration of the Work Order (WO), ensuring successful planning, execution, governance, and completion of the migration program.

1. Project Setup & Governance

• Define project scope, objectives, and success metrics.
• Establish stakeholder RACI matrix.
• Develop communication and reporting plans.
• Implement governance framework and meeting cadence.

2. Planning & Readiness

• Produce detailed migration roadmap and project timeline.
• Develop resource plans and budget forecasts.
• Lead daily stand-ups with delivery teams.
• Facilitate regular Steering Committee (SteerCo) meetings and reporting.

3. Execution & Control

• Provide weekly project status updates and milestone tracking.
• Maintain risk and issue logs with mitigation actions.
• Manage change requests and scope tracking.
• Produce budget reports and forecast-to-complete analysis.
• Coordinate testing phases with relevant stakeholders and delivery teams.

4. Validation & Handover

• Deliver migration runbooks and testing reports.
• Conduct post-migration validation and performance assessments.
• Complete operations handover and supporting documentation.
• Ensure knowledge transfer to operational and support teams.

5. Closure & Review

• Deliver final project report covering cost, schedule, scope, and outcomes.
• Produce lessons learned and benefits realization reports.
• Obtain formal project sign-off from stakeholders.
• Prepare and present executive summary and closure documentation.

Required Skills & Experience

• Proven experience leading large-scale cloud migration and modernization programs.
• Strong expertise in Google Cloud Platform (GCP) and cloud transformation initiatives.
• Experience managing geographically distributed technical teams.
• Strong stakeholder management and customer engagement skills.
• Demonstrated experience in project governance, risk management, and delivery oversight.
• Experience coordinating application, infrastructure, database, and testing workstreams.
• Excellent communication, presentation, and leadership skills.
• Ability to manage multiple priorities in a complex enterprise environment.
• Fluent Cantonese and English communication skills are mandatory.

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

About the opportunity

We’re looking for Managers with Technology Consulting experience to join our team with experience in one or more of the following:

• SAP ECC6 or S/4HANA with functional competency in one of the following domains:

SD (Sales Distribution) / Material Management (MM) / Warehouse

Management (WM)

In your role as a Manager, Technology Consulting, you will:

• Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.
• Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.
• Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities.
• Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.
• Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.
• Experience in data migration for above listed modules
• Review project materials prepared by implementation partner

About you

We are looking for people with the following experience:

• Approximately 6-15 years of recent relevant work experience.
• A bachelor’s degree in computer science, engineering, accounting, finance or a related field.
• Demonstrated ability to build trust and manage high level, executive relationships.
• Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.
• Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology
• Ability to research client inquiries and emerging issues
• A dedication to teamwork and integrity within a professional environment
• Project Management or Agile certification is desirable

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Want to get to know us better?

Visit ey.com/sg/careers

Become a fan on Facebook: facebook.com/EYCareersSingapore

Follow us on Instagram: instagram.com/EYSGCareers

Connect with us on LinkedIn: bit.ly/EYLinked_Careers

Watch us on YouTube: youtube.com/ernstandyoungglobal

Join us in building a better working world. Apply now.