Total 586 process improvement manager job vacancies in Information Technology category

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Strategy, Architecture, and Transformation Group
The Strategy, Architecture & Transformation (SAT) group shapes and drives GIC’s technology strategy, ensuring alignment with business priorities and enterprise goals. Bringing together expertise in strategy, architecture, engineering, and transformation, the team strengthens governance, promotes consistency, and accelerates delivery across the Technology Group. Through modern practices and close collaboration, SAT leads the development of an architectural strategy that reinforces oversight and accountability while enabling reliable, scalable solutions and informed decision making across the Technology Group and, more broadly, across GIC.

What impact can you make in this role?
You will strive to build a high-performance enterprise data infrastructure, and create a results-driven approach with data products.

What Will You Do as a Programme Manager (Strategic Programme Delivery)?
In this pivotal role, you will lead strategic programmes within the Strategy, Architecture, and Transformation Division of the Technology Group. Your primary focus will be on orchestrating collective efforts across various technology domains – applications, data, infrastructure, and cyber security – to deliver comprehensive strategies that shape our target-state technology landscape and business architecture. These multi-year programmes carry significant impact and involve multiple stakeholders and delivery teams from different technology divisions.

• Programme Leadership: Oversee the planning, execution, and delivery of strategic programmes, ensuring alignment with organisational objectives and stakeholder expectations. You will be responsible for managing complex interdependencies across multiple workstreams
• Stakeholder Management: Identify and engage key stakeholders, establishing clear accountability for the delivery of specific workstreams. Foster collaboration among diverse teams to ensure successful programme execution
• Risk Identification and Mitigation: Proactively identify risks associated with programme delivery and develop mitigation strategies to address potential challenges. Monitor risk factors throughout the programme lifecycle
• Detailed Activity Management: Utilise tools such as Microsoft Project to manage detailed bottom-up activities and dependencies. Analyse the implications of delays in specific activities on the overall project timeline and deliverables
• Dashboarding and Tracking: Leverage Planview for dashboarding and tracking key milestones, integrating with JIRA to automate data gathering on task status (on track, at risk, or delayed). Ensure that all teams are aligned on progress and outcomes
• Meeting Cadence and Governance: Arrange and facilitate regular meetings, including alignment sessions among working groups and steering committee meetings to resolve issues. Clearly articulate problem statements, present options with quantified trade-offs, and document decisions for future reference
• Compliance and Governance: Learn and adhere to related approval and governance processes, including architecture reviews, internal funding and resourcing, and procurement processes (RFx). Ensure that all programme activities comply with organisational standards

What makes you a successful candidate?

• Education: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. Advanced degrees or certifications in project management or related disciplines are an advantage
• Experience: At least 8–10 years of relevant experience in programme management, particularly in technology-driven environments. Proven track record of managing complex, multi-year programmes with significant stakeholder involvement
• Technical Acumen: Strong understanding of technology concepts across applications, data, infrastructure, and cyber security. Ability to comprehend the complexities of technology programmes and their implications for business architecture
• Project Management Tools: Proficiency in using Microsoft Project for detailed activity management and Planview for milestone tracking. Familiarity with JIRA for task management and automated reporting
• Analytical and Problem-Solving Skills: Strong analytical skills with the ability to identify risks, articulate problem statements, and evaluate options with quantified trade-offs
• Communication and Interpersonal Skills: Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Strong interpersonal skills to foster collaboration across diverse teams
• Organisational Skills: Highly organised with the ability to manage multiple priorities and deadlines. Strong attention to detail and a commitment to delivering high-quality outcomes

 
Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.     

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer 
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17081/

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Software Engineering Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead, guide, and develop a team of Platform, SRE, and DevOps engineers, promoting a culture of high performance, teamwork, and accountability.
• Oversee system backend and infrastructure design to ensure scalability, reliability, and optimal performance.
• Drive the execution of complex, high-impact initiatives across multiple engineering teams.
• Define and implement a long-term technical strategy focused on platform scalability, security, and system resilience, aligned with business goals.
• Manage and enhance cloud infrastructure (preferably GCP), ensuring best practices in automation, monitoring, and cost optimization.
• Design, implement, and continuously improve CI/CD pipelines, infrastructure automation (Terraform), and container platforms (Kubernetes, Docker).
• Lead incident response and operational improvements to maintain high system availability and resilience.
• Work closely with cross-functional teams including product, engineering, and business stakeholders to deliver scalable and efficient solutions.

APPLY NOW!!!

• Bachelor’s degree in Computer Science, or a related discipline.
• Minimum 8 years of experience in Platform Engineering, Infrastructure, or Site Reliability Engineering (SRE).
• Proven experience in building, managing and leading high-performing engineering teams and deliver complex technical projects.
• Strong knowledge of backend architecture, system design, and cloud infrastructure management (GCP preferred)
• Solid understanding of CI/ CD pipelines, automation, monitoring, logging, tracing, and incident management principles.
• Hands-on experience with Infrastructure as Code (e.g. Terraform) and container orchestration tools (Kubernetes, Docker).
• Experience managing and scaling large databases (both relational and NoSQL) is an added advantage.
• Experience with Data Engineering, including tools such as BigQuery and Looker is a plus.
• Experience in cloud cost optimization and financial management is good to have.
• Strategic mindset with the ability to balance technical direction and business objectives.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83489 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

About Gain City
At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role
We are seeking a visionary and results-driven Director of AS/RS & Automation Systems or Senior Manager to lead the end-to-end delivery of advanced intralogistics solutions. This role focuses on large-scale Automated Storage and Retrieval Systems (AS/RS), high-density storage, and structural racking systems, ensuring seamless integration of mechanical, structural, and control systems across distribution and manufacturing operations. You will drive project execution from design through commissioning, ensuring engineering excellence, operational efficiency, and delivery on time and within budget.

Key Responsibilities

• Lead execution of AS/RS and warehouse automation projects from end-to-end delivery
• Oversee structural racking design, installation, and integration with automation systems
• Manage project planning, scheduling, critical path tracking, and milestone delivery
• Ensure engineering compliance with high-precision tolerances and system specifications
• Conduct technical reviews of mechanical, electrical, and structural integration works
• Enforce safety standards, risk assessments, and high-level installation protocols
• Manage project budgets, cost control, procurement, and overall P&L performance
• Ensure compliance with Singapore regulations (BCA, SCDF, SS/EN standards, workplace safety)
• Oversee BIM coordination and ensure accurate “Digital Twin” representation of systems
• Manage vendor/OEM coordination for automation systems, cranes, conveyors, and racking
• Act as primary liaison for clients, consultants, authorities, and subcontractors
• Drive continuous improvement in automation design, efficiency, and execution methodology

Qualifications and Requirements

• Bachelor’s Degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering
• 5 years of experience in large-scale engineering or industrial automation projects
• Minimum 5 years of hands-on experience in AS/RS, warehouse automation, or structural racking systems
• Experience in multi-disciplinary system integration (mechanical, electrical, controls, ACMV)
• Strong knowledge of Singapore regulatory requirements (BCA, SCDF, SS/EN standards)
• Proven leadership in managing cross-functional engineering and project teams
• Strong stakeholder and vendor management capability (OEMs, consultants, clients)
• Ability to manage high-value, high-risk, mission-critical projects independently
• Strong problem-solving skills and ability to perform under tight deadlines
• Strong understanding of :

- Automated storage and retrieval systems (AS/RS)

- High-bay racking systems and structural steel design principles

- Warehouse automation workflows (conveyors, cranes, shuttles, etc.)

What We Offer
At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team
Looking for a challenging and rewarding career in a fast paced organization? Apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Programme Development & Delivery
  • Support the translation of Ministry of Education and university talent priorities into structured programme frameworks, delivery models, and governance mechanisms aligned with RIE2030 requirements.
  • Support the end-to-end development and operationalisation of innovation & entrepreneurship talent development programmes including local internships and an early-stage incubation programme.
  • Develop and execute outreach campaigns and engagement activities to strengthen awareness and participation, through targeted channels.
  • Track programme metrics (inputs, outcomes, feedback) and founder progress to prepare regular updates and post-programme reports for programme leadership and management decision-making.
  • Drive continuous improvement using participant feedback and outcome data; ensure programme quality and consistency across runs.
  • Maintain operational excellence through audit-ready documentation and compliance with university and regulatory standards.
• Stakeholder Engagement & Ecosystem Partnerships
  • Build and coordinate a mentor pool, investor network, and ecosystem partner relationships to support founder development and MOE/SMU student outcomes.
  • Grow and steward internal university partnerships across faculty, schools, and institutional stakeholders to embed IIE programmes within the broader SMU ecosystem.
  • Develop senior-level proposals, partnership plans, and performance updates for key stakeholders.
  • Monitor regional and global innovation trends to surface strategic insights, opportunities, and risks to management.
• Student Engagement & Co-development
  • Support student innovation and entrepreneurship clubs through advisory, networks and governance oversight.
  • Coordinate student empowerment opportunities by activating innovation and entrepreneurship clubs to support the running of talent development programmes, including programme planning and execution.
  • Strengthen complementary initiatives such as local internship programmes to broaden the student engagement pipeline.
• Financial Stewardship & Fundraising
  • Support budget planning and day-to-day financial management across related programmes, ensuring transparent and optimal utilisation of grants, donations, and sponsorships in line with institutional standards.
• Other duties as assigned.

• Bachelor's degree required; postgraduate qualification and specialization in education, business, and/or related fields preferred.
• 5 to 8 years of relevant experience in education programmes, innovation ecosystems, or related domains, with senior level responsibility.
  • Strong interest in the innovation and entrepreneurship ecosystem, with awareness of key industry trends and ecosystem players.
  • Knowledge and experience in experiential learning / talent development programme design and delivery
  • Working knowledge of budgeting, grant administration and financial management principles (including reporting requirements and controls).
  • Effective project management and organisational skills—able to plan, track, and deliver multiple workstreams under tight timelines.
  • Internal and external stakeholder management skills, with strong written and verbal communication and presentation skills.
  • Ability to operate independently with minimal direction, prioritise well, and deliver in high-pressure/high-expectation situations.
  • Sound attention to detail with good documentation habits to support audit readiness and compliance.
  • Ownership and accountability; acts with urgency and follows through on commitments.
  • Humility, authenticity, high standards, and outcome driven.
  • Team-oriented and collaborative; able to work across functions and support student-facing initiatives professionally.
  • Network in regional/global innovation & entrepreneurship ecosystem will be an advantage.
  • Experience as an educator/mentor to youth would be an an advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Oversee and maintain infrastructure in the warehouse, office, and remote vending network.
• Operating forklifts, reaching trucks, pallet jacks, vending coin and note mech.
• Ensure secure, stable network connectivity to support vending machine telemetry and real-time data collection.
• Handling and operating necessary tools and accessories in maintaining and managing the warehouse.
• Spot check machines on-site for cleanliness, refrigeration maintenance, and repair minor breakdown.
• Implement network security protocols, perform audits, and ensure compliance.
• Monitor network performance and recommend improvements or upgrades.
• Liaise with vendors, and internal teams for technical support and deployments.
• Provide technical leadership and mentorship to team members.
• Manage project timelines, coordinate across departments for planning
• Handling all network related matters.
• Any other responsibilities that may be delegated by the management when required.

Requirements

• Degree in a related field.
• Proficient in Microsoft Office, Google Drive
• Strong troubleshooting skills in physical network environments.
• Familiar with warehouse operations and remote asset management.

We are hiring a Technical PLM to manage the end-to-end technology lifecycle, covering EOS/EOL governance, upgrades, and decommissioning of applications and infrastructure.

The role ensures legacy systems are either upgraded, modernised, or retired in line with risk, regulatory, and internal control requirements.

Key Responsibilities

• Manage technology lifecycle (EOS/EOL) across applications and infrastructure
• Drive upgrade and modernisation initiatives for systems approaching EOS
• Lead decommissioning of legacy systems with minimal business disruption
• Perform impact assessment, dependency mapping, and risk mitigation
• Establish and enforce lifecycle governance, policies, and control frameworks
• Collaborate with technology, risk, compliance, and regional/global stakeholders
• Ensure adherence to MAS and internal audit requirements
• Maintain lifecycle roadmaps (upgrade, remediation, retirement plans)
• Provide management reporting on lifecycle risks, upgrades, and decommissioning progress
• Support cost optimisation and technology rationalisation initiatives

Requirements

• Minimum 10 years’ of experience in banking / financial services IT
• Strong experience in EOS/EOL management, upgrades, and system decommissioning
• Good understanding of infrastructure and enterprise application landscapes
• Familiar with regulatory and risk/control environments (MAS preferred)
• Experience working in complex, matrix organisations
• Knowledge of ITIL / lifecycle governance frameworks
• Mandarin language skills would be preferred

What will your role be:

• Learn and deeply understand the core features, target users, and usage scenarios of multiple AI tools (e.g., writing, image, voice), and conduct prompt design and iterative tuning based on real-world workflows.
• Translate product logic and users’ key tasks into well-structured prompt strategies; optimize prompt structure and content to improve response accuracy, usefulness, consistency, and controllability.
• Evaluate prompt effectiveness through small-sample testing, metric monitoring, and user feedback; drive continuous iteration with measurable outcomes.
• Collaborate closely with Product, ML/Algorithm, and Design teams to align prompts with product feature logic, ensuring quality and stability across critical user journeys.
• Summarize reusable prompt patterns and best practices across scenarios; build an internal knowledge base to support fast expansion across the product portfolio.
• Track advances in frontier LLM capabilities and compare outputs across different models (e.g., GPT, Claude, ERNIE Bot, Qwen); select or adapt the most suitable prompting approaches per model and scenario.
• Gradually participate in explorations of model fine-tuning and application-layer optimization (e.g., RAG, SFT, LoRA), developing capabilities at the intersection of product understanding and model optimization.

What an ideal candidate means to us:

• Bachelor’s degree or above in Computer Science, Artificial Intelligence, Electrical Engineering, Mathematics, Computational Linguistics, or related STEM fields.
• Solid understanding of LLM fundamentals and limitations; hands-on experience with prompt engineering or a strong, demonstrated grasp of prompt design principles.
• Strong product thinking: able to design and optimize prompts starting from user goals, product positioning, and real usage contexts.
• Clear and structured communication with strong writing skills; able to precisely control output tone, format, and structure.
• Familiar with basic data analysis tools (e.g., Excel, SQL, Python) and capable of quantifying and analyzing prompt performance.
• English proficiency at CET-6 or above; strong reading and written communication skills to work with English technical documentation and debug English prompts.
• High curiosity and learning agility; motivated to become an “AI application builder” who understands both business and models, and willing to go deep into product-facing scenarios to continuously improve LLM performance.

Why work with us:

• We have an energetic team who are passionate about building a global AI-Powered platform to connect the world
• We are one of the leading pioneers in online-audio industry
• Vocalbeats is all about the PEOPLE, we fully and truly support people with creative mindset to collaborate and grow together

What we will offer:

• Competitive compensation and benefits programs
• Training & Development programs
• Career advancement
• Excellent work environment and flexible hours
• International market exposure
• AWESOME Team members!

Job Responsibilities:

• In charge for technical matter of the project to provide technical support to project and site team.

• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirement.

• Lead and manage a team of design Engineers in coordination of design drawings with consultants to comply with authority requirements.

• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.

• Review and provide solution to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.

• Assist PM/PD/TD/STD in overall planning, BIM coordination, construction methodology and checking of drawings.

• Conduct Technical Meeting to ensure goals and target set for conflicts and discrepancies are resolved timely.

• Ensure that all records / information is properly kept for all activities, events for claims for cost and Extension of Time.

• Upkeep all submissions, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.

• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.

• Actively involve and contribute in technical discussions, site planning and site meetings.

• Maintain good working relationship with all parties.

• Maintain good communication with all other department.

• Take proactive measures, propose ways to prevent costs overruns especially related to design.

• Develop and maintain Standard Work Procedures for all critical and major work activities.

• Ensure that the drawings / BIM models are updated to the latest information available.

• Ensure that the as-built and O&M manual are prepared correctly and timely.

• Assist PM/PD in the preparation of Project BIM Execution Plan with reference to the Corporate BIM Execution Plan.

• Other duties which may be assigned by the management. 

Job Requirements:

• Degree in Civil Engineering, Geotechnical engineering, or relevant disciplines.

• Minimum 10 years of relevant working experience

• Proven track record in construction projects.

• With at least 3 years of local experience in design consultancy firm will have added advantage.

• Independent, diligent, meticulous and highly motivated with excellent team spirit.

• Strong understanding of structural engineering principles and practices.

• Strong familiarity with authority submissions and regulatory requirements.

• Strong communication skills with consultants, client, authority/government agencies and site supervisors.

• Proficient in Engineering software like Etabs, Prokon, SAP2000, or Plaxis, and knowledge of BIM.

• Strong Value engineering skills/experience will be advantaged.

Join SingHealth Academy's Group Education team and play a central role in shaping healthcare education across Singapore's largest public healthcare cluster. You will be part of a core team that formulates strategies and implements initiatives to strengthen SingHealth's education pillar, working directly with healthcare institutions, medical schools, and the Ministry of Health.

We are seeking a Senior Manager to oversee a team and lead the management of Pre-Employment Clinical Training and Workplace Training at the cluster level. You will coordinate education matters across SingHealth, manage significant funding streams, and ensure our clinical training programmes meet national standards whilst supporting the development of healthcare educators throughout our network.

What You Will Do:

You will serve as the central coordinator for clinical training matters at cluster level, managing training funds from the Ministry of Health (MOH) whilst overseeing required agreements for clinical training initiatives. Your role involves overseeing the operations of the team under your supervision, preparing annual reports and presentations for stakeholders including MOH and SingHealth leadership, and streamlining processes across campus and institutional education offices for effective data collation and reporting. You will provide strategic oversight of faculty development funds for our Academic Medical Centre and harmonise available funding sources to ensure long-term sustainability. Additionally, you will process faculty appointments, coordinate Workplace Training Grant operations, and provide guidance and performancemanagement for your team.

Job Requirements:

• At least 8 years of working experience with 2 years in management capacity
• Relevant experience in healthcare or tertiary education industry will be advantageous
• Good oral and written communication skills with demonstrated writing flair preferred
• Strong organisational skills with attention to detail and priorities
• Strong interpersonal skills and critical thinking abilities
• Analytical and problem-solving
• Energetic, self-driven, and meticulous approach with ability to lead multiple projects
• Good team player with ability to work independently

Responsibilities:

• Standards Enforcement: Ensure all projects adhere to the DBS Project Management Life Cycle (PMLC) and Agile frameworks.
•  Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.
•  Meeting Facilitation: Organize and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.
•  Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.
•  Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.
•  Performance Dashboards: Utilize tools like Tableau, Power BI, or internal DBS platforms to create real-time dashboards for project KPIs, risks, and milestones.
•  Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).
• Proactive Monitoring: Maintain and update the RAID log (Risks, Assumptions, Issues, Dependencies).
•  Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Requirements:

• This role requires weekend on call support
• Hands-on experience in project management tools such as Jira, Confluence, and MS Project
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and macros
• Experience with data visualization tools
• Experience in Agile methodologies such as Scrum and Kanban
• Around 10 years of experience in PMO or business management within a financial institution
• Exceptional written and verbal communication skills with the ability to influence stakeholders without direct authority
• Bachelor’s degree in Business, Finance, Computer Science, or a related field

Responsibilities:

• Standards Enforcement: Ensure all projects adhere to the DBS Project Management Life Cycle (PMLC) and Agile frameworks.
•  Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.
•  Meeting Facilitation: Organize and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.
•  Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.
•  Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.
•  Performance Dashboards: Utilize tools like Tableau, Power BI, or internal DBS platforms to create real-time dashboards for project KPIs, risks, and milestones.
•  Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).
• Proactive Monitoring: Maintain and update the RAID log (Risks, Assumptions, Issues, Dependencies).
•  Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Requirements:

• This role requires weekend on call support
• Hands-on experience in project management tools such as Jira, Confluence, and MS Project
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and macros
• Experience with data visualization tools
• Experience in Agile methodologies such as Scrum and Kanban
• Around 10 years of experience in PMO or business management within a financial institution
• Exceptional written and verbal communication skills with the ability to influence stakeholders without direct authority
• Bachelor’s degree in Business, Finance, Computer Science, or a related field

The ServiceNow Senior Application Consultant / Project Manager delivers high added-value consulting services to enterprise customers by leading and contributing to complex ServiceNow initiatives. 
The role combines strong expertise in ITIL processes, ServiceNow technico-functional implementation, project management, and customer engagement, including the ability to lead offshore support and development teams, to ensure service excellence, achievement of customer business goals, and long-term customer satisfaction and loyalty. 

Key Responsibilities:  

Consulting & Value Delivery 

• Deliver high added-value consulting services to customers by aligning processes and ServiceNow solutions with business objectives. 

• Analyze customer needs, challenges, and objectives to propose relevant, scalable solutions. 

• Exceed service quality expectations and ensure long-term customer satisfaction. 

• Contribute to customer loyalty through excellence in delivery and engagement. 

Service Quality & Customer Satisfaction 

• Achieve overall customer satisfaction and loyalty through proactive communication, reliable delivery, and continuous improvement initiatives. 

• Manage customer relationships effectively, acting as a single point of contact when required and handling escalations professionally. 

Project & Delivery Management 

• Lead and contribute to ServiceNow projects in roles such as Project Manager, Business Analyst, Scrum Master, or Senior Consultant. 

• Analyze, validate, prioritize, and deliver customer demands in alignment with governance frameworks and resource availability. 

• Plan and manage project activities including scope, timelines, resources, risks, and dependencies. 

• Facilitate Agile/Scrum ceremonies and ensure adherence to delivery best practices. 

Offshore Team Leadership 

• Lead, coordinate, and mentor offshore teams involved in support, development, testing, and maintenance activities. 

• Ensure effective collaboration between onshore and offshore teams through clear communication, task allocation, and performance tracking. 

• Monitor delivery quality, productivity, and adherence to timelines for offshore resources. 

• Support knowledge transfer, onboarding, and continuous skill development of offshore teams. 

Reporting & Governance 

• Provide customers and management with accurate, clear, and regular activity reports. 

• Ensure delivery governance through backlog management, sprint planning, and adherence to defined processes and standards. 

Technical & Process Expertise 

• Configure and implement ITSM, HR, SecOps processes within ServiceNow  

• Contribute to technio-functional activities such as configuration, customization, integrations, data loads, testing, and release management. 

• Ensure instance integrity and platform governance, including update sets, cloning, and environment management. 

Knowledge Sharing & Expertise Development 

• Participate actively in the development of the company’s expertise materials, methodologies, and internal knowledge base. 

• Contribute to reusable assets, best practices, and continuous improvement initiatives. 

• Support internal teams through mentoring, coaching, and knowledge sharing. 

Required Skills & Experience 

Professional Experience 

• 10+ years of experience in ServiceNow consulting, implementation, project management. 

• Proven experience in international and complex environments with demonstrated experience leading offshore teams (support, development, testing) in global delivery models. 

Technical Skills 

• Strong expertise in ServiceNow platform implementation. 

• Advanced knowledge of ITSM, HR, SecOps modules 

• Experience with Agile / Scrum, PMP-based project management, and governance frameworks. 

Soft Skills 

• Excellent communication, stakeholder management, and reporting skills. 

• Strong leadership skills with the ability to manage distributed and multicultural teams. 

• Ability to work effectively with senior stakeholders and international teams. 

• Strong leadership and coaching mindset. 

Education & Certifications 

• Bachelor’s or master’s degree in information technology, Computer Science, or equivalent. 

• ITIL certification. 

• PMP and Scrum Master certifications strongly valued. 

• ServiceNow certifications (CIS ITSM, CIS HRSD, CIS – SIR) with related project experiences 

Position Overview

The Senior Procurement Manager is responsible for leading and overseeing all procurement functions of the hotel, including project procurement (CAPEX), contract management, and daily operational procurement. The role ensures cost effectiveness, contract compliance, sustainability alignment, and uninterrupted supply to support the hotel's operational excellence and luxury service standards.

The Role

Project Procurement (CAPEX & Special Projects)

• Lead procurement activities for all CAPEX and project-related works in accordance with company policies and approval matrices
• Manage end-to-end tender processes, including preparation, issuance, clarification, evaluation, and recommendation
• Conduct detailed commercial comparisons and cost-benefit analyses
• Lead negotiations to secure optimal commercial, technical, and contractual terms
• Prepare and issue Letters of Intent (LOI) and Awards of Contract upon approval
• Collaborate closely with user departments, consultants, and project teams to ensure timely delivery and budget control

Contract Management & Vendor Sourcing

• Ensure all departmental contracts are valid, current, and renewed in a timely manner with zero contract lapses
• Review existing contracts regularly to ensure commercial competitiveness and operational relevance
• Source, pre-qualify, and evaluate new vendors when required
• Coordinate with user departments to define scopes of work and invite tenders from a minimum of three (3) qualified vendors
• Prepare comparison reports, lead negotiations, and finalize commercial terms
• Maintain a compliant and performance-driven vendor database aligned with hotel standards

Oversight of Daily Procurement Operations

• Provide strategic oversight of daily procurement activities executed by the procurement team
• Ensure effective procurement coverage across:Food procurementNon-food procurementContractual purchasesReceiving operations
• Review procurement reports, vendor performance, and compliance with purchasing policies
• Guide and support the procurement team to ensure accuracy, timeliness, and service excellence
• Proactively manage supply risks, cost fluctuations, and operational disruptions

Governance, Cost Control & Sustainability

• Ensure procurement activities comply with internal controls, audit requirements, and approval frameworks
• Drive cost optimization initiatives without compromising quality or guest experience
• Support sustainability objectives through responsible sourcing, waste reduction, and vendor alignment
• Prepare reports and recommendations for Management and Executive Committee as required

Talent Profile:

• Minimum Degree qualification in relevant field
• Minimum 3 years of experience leading a procurement team
• Sound knowledge of hotel procurement and contract management
• Ability to manage multiple stakeholders and priorities