Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Lead in Infrastructure Platforms, International Services, you will play a leadership role in ensuring operational and governance stability across Southeast Asia, with primary coverage of Thailand and the Philippines. You will own local governance processes, strengthen service management rigor, and ensure strong engagement with regional and global partners. You will bring solid technical breadth to understand issues, ask the right questions, and communicate clearly—without needing deep developer or architect specialization.

Job responsibilities

• Own local technology governance for Infrastructure Platforms International across Thailand and the Philippines, ensuring consistent execution of operational controls, governance routines, and management reporting aligned to local and global standards.

• Lead and coordinate cross-functional initiatives (strategic and run-the-business) to remove delivery friction and enable product and infrastructure teams to meet service outcomes.

• Align regional execution to global objectives, ensuring priorities, processes, and governance expectations are clearly understood and adopted across Southeast Asia locations in scope.

• Serve as a senior connector across teams—build strong working relationships with regional/global partners and leverage common processes and resources to deliver against targets.

• Partner closely with Audit, Risk, Cyber & Technology Controls, and Compliance to ensure adherence to local regulatory requirements and JPMorganChase technology standards, including supporting regulatory responses and governance evidence needs.

• Strong stakeholder management skills, with demonstrated experience proactively driving timely, self-initiated 360-degree stakeholder engagement to socialize key initiatives and align priorities, maintaining a consistent customer-first focus.

• Own stakeholder communications and escalation, providing clear updates, decision points, and remediation actions to business and technology leaders.

• Oversee core service management disciplines—incident, problem, and change management—ensuring high-quality execution, effective root-cause follow-through, and sustained risk reduction.

• Support the evolution of operating models in Southeast Asia locations in scope, ensuring a clear ownership and accountability model while maintaining appropriate governance and oversight.

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science or a related technology field (or equivalent practical experience).

• 5+ years of experience in technology operations, service delivery, and/or governance in a complex enterprise environment, operating at a Vice President (or equivalent) level.

• Experience operating within regulated financial services environments, with exposure to Southeast Asia markets, including Thailand and/or the Philippines.

• Demonstrated ability to lead through influence, aligning stakeholders and driving outcomes across multiple teams and priorities.

• Strong grounding in technology service management and controls (incident/problem/change practices, availability and stability, operational hygiene, risk and issue management).

• Executive-level communication skills: able to translate technical topics into clear narratives, actions, and decisions for senior stakeholders.

• Strong judgment and ownership mindset—able to navigate ambiguity, set direction, and keep teams aligned on outcomes and timelines.

Preferred qualifications, capabilities, and skills

• Familiarity with hybrid technology environments (on-prem and public cloud) from an operational governance perspective.

• Working knowledge of the AI landscape, with the ability to identify practical opportunities to deploy AI to improve operational governance and service delivery, and the capability to create clear, well-structured prompts to achieve consistent, high-quality outcomes.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ab2e70e92e34a682c8a241162c6acc79

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

This role is part of our strategic transformation initiative, led and managed directly by our organization. The project focuses on designing, developing, and modernizing a suite of software applications that support core business operations and improve user experience.

Responsibilities

• Translation of business requirements from internal stakeholders in high quality Application Design.
• Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development
• Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.
• Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules
• Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows
• Working with the Business users and Product owners for different strategic solutions

Skills/Requirement

• Design and develop applications using Temenos Products.
• Strong hands-on experience in ITX latest versions.
• 3 to 4 years of working experience with TAP integration.
• Strong in Unix shell scripting and Oracle Query Writing.
• Experience in integrating ITX with MQ/KAFKA
• Knowledge of TAP data mode.

We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Centre Cabling Coordinator role for our client in Singapore which is a leading global investment bank. The Cabling Coordinator is responsible for coordinating and managing structured cabling requests across the APAC region, covering data centres and network rooms. 

The role ensures timely delivery, standardisation, and compliance with cabling standards while supporting regional projects and operational requests, including after‑hours and weekend activities when required.

Key Responsibilities

• Act as the regional point of contact for APAC cabling requests (MACs, projects, refreshes).
• Coordinate cabling activities with local sites, vendors, and internal teams.
• Ensure cabling works comply with global standards, labelling conventions, and best practices.
• Review cabling designs, rack layouts, and pathways for feasibility and scalability.
• Track request status, manage schedules, and provide regular updates to stakeholders.
• Validate work completion, testing results, and documentation.
• Support weekend and after‑hours cabling activities for critical implementations.

Required Skills & Experience

• Experience coordinating structured cabling in data centres and network rooms.
• Strong knowledge of fibre and copper cabling standards and practices.
• Experience working across multiple countries/sites in APAC will be an advantage
• Strong coordination, communication, and documentation skills.

Working Conditions

• Regional APAC coverage with occasional weekend and after‑hours support as required.

Responsibilities:

Operational Support & Reporting

·        Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

·        Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

·        Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

·        Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

·        Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
•  

Digital Workplace & Vendor Management

• Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
• Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
• Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management, remediation, and ISRA renewals.
• Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

• Management reports and dashboards for leadership and governance (including ad hoc requests).
• Operational reporting with actionable insights.
• Governance dashboards and risk reduction plans.
• Compliance evidence (audit reports, remediation tracking, certification renewals).
• Security assessment reports and vulnerability test results.
• Lifecycle and obsolescence compliance validation.
• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

·        Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

·        Risk & Controls: Control design/effectiveness, risk assessments, issue management.

·        Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

·        Process Governance: SOP creation, standardization, continuous improvement.

·        Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

·        Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

·        Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

·        Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

·        Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

·        At least 8-12 years’ relevant experience preferably in a Finance Institution.

Essential:

Experience

8–12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

·        3–5 years’ experience in preparing management reports, dashboards, and KPIs.

·        Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

·        Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

·        Hands-on experience in audit readiness, evidence management, and remediation tracking.

·        Familiarity with risk frameworks, issue management, and compliance processes.

·        Exposure to GRC tools and regulatory requirements in technology or banking environments.

·        CISSP or CISA certification preferred

3. Vendor & Procurement Management

·        Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

·        Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

·        Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

·        Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

·        Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

·        Experience working in cross-functional teams and managing multiple priorities.

·        Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

• Ability to automate recurring reports and maintain data quality standards

·        CISSP or CISA certification preferred

·      Understands and translatesthe Entities and programmes (here after referring as RE) operational, tactical, and strategic needs for IT matters,and works closely with REs to plan for their IT needs. 

·      Plans, facilitates andexecutes continuous communication with REs, advising,sharing updates and obtaining feedback in areas such assecurity, policies and user experience, and works with the relevantITSS branches, to enhance awareness at the REs. 

·      Plans and operationalises processimprovement to engage and collaborate with REs on ITinitiatives, policy and compliance, IT related matters, ITbudget management and managing the RE’s IT needs. 

·      Performs the role of project managerin managing the implementation of IT solutions to complywith corporate directions, or to meet the RE’s business/ operationalrequirements independently. 

Roles and responsibilities 

IT Infrastructure: 

·      Basic understanding of networksetup. 

·      Be able to propose and setup ITsolutions to comply with corporate directions, like VirtualMachines, Data Storage system, SingAREN, etc. 

·      Be familiar with IT systems,platforms, and data centre operations to support corporate services. 

·      Be familiar with IT Servicedesk process and monitor tickets’ status. 

·      Be familiar with ITSS serviceoffering and translate to requirement needed by RE. 

·      Be familiar with IT policies andWhole of A*STAR system register. 

·      Help to ensure REs complywith all IT PSPG (Policies, Standards, Procedures andGuidelines), examples are IM8, A*STAR IT Policies, End-user Acceptable UsePolicies, etc.  

·      Effective Communication: Ensuretimely and intelligible responses to users. Act as a translation layer,explaining complex IT policies in simple terms to researchers and Researchinstitute management.

Explore New IT Technologies: 

·      To keep abreast with new ITTechnologies and strategies by attending courses, seminars andconferences. 

·      To conduct Proof-of-Conceptactivities with IT vendors and ITSS teams, to identify and exploitnew capabilities and features of emerging IT technologies,to assist in digitalization efforts of the REs to improvethe entities’ productivities and better use of resources.

Engagement Approach – Creating Value for Entities​: 

·      Develop deep domain knowledge ofthe REs. 

·      Ability to be proactive and adaptableto changes. 

·      Work closely with otherdivisions/entities to understand the different prioritiesand align the interest of REs to these priorities. 

·      Be a trusted partner and single pointof contact for REs IT needs. 

·      Sharing and adopting of new ITinitiative and drive cybersecurity awareness. 

·      Regular cadencewith REs management 

·      Bethe bridge between REs and ITSS functional team. 

·      Demonstrates high EQ in managingcomplex stakeholder relationships, balancing strict corporate compliance withthe flexibility required for users.

·      Service Orientation, StakeholderNegotiation, Crisis Management, and Urgency Prioritization.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

APAC Network Services Internal Networks team is responsible for end-to-end engineering and deployment of network infrastructure services within Bank of America. In this role, you will design, implement, and support enterprise grade network infrastructure across routing, switching, wireless, and remote access technologies. You will play a key part in ensuring secure, scalable, and high-performance connectivity across our global environment.

Responsibilities:

• Responsible for hands-on implementation, engineering, and deployment of new services into production.

• Work with support teams, lines of business and 3rd parties that BofA connect to build end-to-end solutions that balance business, security, availability, and resiliency requirements.

• Eliciting, analyzing, and documenting technical application and service requirements.

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process.

• Manage stakeholder requirements across projects and ad-hoc consulting.

• 3rd level escalation for troubleshooting issues on the production network.

• Identifying and managing the mitigation of risks within the environment.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Collaborate with global engineering domain leads and operations teams from service design through operations transition process for new services.

Skills:

• 10 years with hands-on experience in Network Engineering & Deployment team preferably in the banking and finance industry.

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Strong understanding of DMZ architecture principles, segmentation, and security zoning (Internal, External, Enclave etc)

• Strong knowledge of routing protocols (BGP, OSPF, EIGRP, ISIS) and WAN technologies (MPLS/VPLS)

• Experience in engineering and deployment of network solutions including Routing and Switching (Cisco/Arista) and secure connectivity: VPNs, tunneling (IPSec, SSL/TLS, GRE, MACsec)

• Ability to design and validate secure network flows across DMZ zones, NAT, and DMZ ingress/egress patterns

• Experience in vulnerability remediation and risk mitigation in DMZ environments

• Experience in network analytics through packet capture (Sniffer) analysis and end system diagnostics (Netscout).

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Ability to motivate and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications, and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Communicate with business partners at an enterprise level, interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process

Desired Skills:

• Subject matter experts in Network Services technologies and provide leadership and strategic/tactical direction related to the successful deployment network projects.

• Eliciting, analyzing and documenting technical application and service requirements.

• Understanding in Automation (Python, Ansible, YAML, REST API, XML and JSON).

• Manage stakeholder requirements across projects and ad-hoc consulting.

• Working experience of Agile techniques and use of Jira

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

.NET Engineer (12-Month Renewable Contract)

Role Overview

The successful candidate will play a key role in the development, enhancement, and support of mission-critical applications built on .NET, C#, Angular, and SQL Server platforms. You will collaborate closely with Agile teams, contribute to technical design and implementation, and ensure the delivery of high-quality, scalable, and maintainable software solutions.

Key Responsibilities

• Participate in the design, development, enhancement, and maintenance of enterprise applications using .NET technologies (C#), Angular, and SQL Server.
• Collaborate with cross-functional Agile teams to identify and resolve technical impediments, ensuring smooth project delivery.
• Perform hands-on development for new features while supporting and enhancing existing business-critical applications.
• Provide production support, troubleshoot incidents, and serve as a technical subject matter expert for application-related issues.
• Drive best practices in software development, including code quality, maintainability, performance optimization, and reuse of components.
• Identify opportunities to streamline processes and reduce duplicated code and development efforts.
• Work closely with Project Managers, Business Analysts, and stakeholders to ensure alignment with project objectives and timelines.
• Review technical documentation, architecture diagrams, and implementation deliverables to maintain quality standards.
• Participate in code reviews, testing activities, deployment planning, and continuous improvement initiatives.

Requirements

• Minimum 5 years of hands-on experience in software development using the Microsoft .NET technology stack, including .NET Framework 4.5 and above.
• Proven experience working on Public Sector or Government projects.

Strong proficiency in:

• C#
• ASP.NET / ASP.NET MVC
• SQL Server
• JavaScript, jQuery, and AJAX

• Experience with source/version control systems (e.g., Git, Azure DevOps, TFS).
• Solid understanding of software development lifecycle (SDLC), Agile methodologies, and DevOps practices.
• Experience in application support, troubleshooting, and production incident management.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in high-performing, collaborative teams throughout the full development lifecycle.
• Experience with effort estimation, project planning, and technical documentation.
• Able to commence employment within short notice.

Job Description:

• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards

Requirements:

• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Freelance Technology Recruitment Consultant

Description Summary

Balyasny Asset Management (BAM) isa diversified global investment firm founded in 2001 by Dmitry Balyasny, Scott Schroeder, and Taylor O'Malley. With over $32 billion in assets undermanagement, BAM employs more than 2,000 people across 23 offices in the U.S. and Canada, Europe, the Middle East, and Asia. The firm’s investment teams span five strategies, including Equities Long/Short, Fixed Income & Macro, Commodities, Multi-Asset Arbitrage, and Systematic. Balyasny’s mission is to deliver to its investors absolute, uncorrelated returns in all market environments.

ROLE OVERVIEW

Are you a software engineer with a passion for technology and a knack for solving complex problems? Join our dynamic team in Singapore as an Engineer, where you'll play a pivotal role in designing, building, testing, deploying, and maintaining our critical trade management system. Our primary development is in Rust, and you'll also work with and support C#/.NET components where appropriate.

We are leveraging Rust to maximize throughput and reliability, minimize memory usage, and ultimately reduce compute and memory costs across our AWS environment (including serverless workloads). You'll work on distributed systems and high-volume processing, collaborating with talented engineers across the globe.

WHAT YOU'LL DO

• Innovate and Enhance: Design and build Rust-based, multithreaded, high-volume trade flow processing systems.

• Interoperate: Integrate with existing C#/.NET services and contribute to those codebases as needed.

• Performance & Cost: Profile and optimize latency, memory usage, and resource footprints to reduce AWS costs.

• Decision Making: Make independent decisions while effectively mitigating risks.

• Ownership Mentality: Take full ownership of all aspects of our trade management systems.

• Fast-Paced Environment: Thrive in a fast-paced setting, balancing second-line support with strategic development responsibilities.

• Global Collaboration: Work closely with engineers in the UK, Poland, New York, and Hong Kong to deliver robust solutions.

WHAT WE'RE LOOKING FOR

• Experience: 5+ years of hands-on experience in a formal enterprise-level development environment.

• Technical Skills:

o Strong expertise in Rust/ JAVA/ C# (async/await, concurrency, memory/ownership model, multi-threaded programming) and solid software design skills.

o Able to use C# and .NET Core to read, support, and contribute to .NET services where needed.

o Proven experience in building connected, service-oriented applications (e.g., REST/gRPC, microservices).

o 5+ years’ experience with enterprise messaging systems (e.g., Kafka, RabbitMQ, SQS/SNS).

o Experience with AWS, including serverless technologies (e.g., Lambda) and an understanding of how performance and memory optimizations translate to cost savings.

• Communication: Excellent verbal and written communication skills, with the ability to explain complex ideas clearly to various audiences.

• DevOps Knowledge: Experience with JIRA, Git, Jenkins, and Octopus Deploy.

PREFERRED EXPERIENCE AND SKILLS

• Agile Development: Familiarity with Agile software development methodologies and best practices.
• Test-Driven Development: Experience with behavior-driven and test-driven development approaches; exposure to Rust testing frameworks such as proptest or quickcheck would be advantageous.
• Full-Stack Development: Working knowledge of modern web and mobile development frameworks, including React.js and Angular.
• Financial Markets Knowledge: Understanding of the FIX protocol and Microsoft SQL Server, along with familiarity with U.S. and international equities, fixed income, and commodity markets.
• Post-Trade Lifecycle: Awareness of post-trade lifecycle processes and related operational workflows.

WHY JOIN US

• Meaningful Impact: Play a key role in building and enhancing critical systems that support our trading operations.
• Career Development: Broaden your exposure to the business and operational aspects of trading and post-trade processing.
• Collaborative Culture: Join a high-performing, supportive team that values innovation, partnership, and continuous improvement.
• Global Connectivity: Work closely with engineering colleagues across the UK, Poland, New York, and Hong Kong.

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in International Consumer Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will respond to and manage high-impact incidents, ensuring timely resolution and transparent communication with stakeholders, while supporting the Problem Management lifecycle to minimize repeat incidents and enhance operational resilience.

Job Responsibilities

• Respond to incident escalations from squads, vendors, and business operations, taking ownership of the incident management process and driving it through to resolution.

• Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts.

• Maintain authoritative incident timelines throughout the lifecycle of each major incident.

• Communicate incident status, resolution, and impacts clearly to internal and external stakeholders.

• Facilitate timely communications with customers using our communication tools.

• Support the Problem Management lifecycle by assisting with root cause analysis documentation and helping ensure corrective action plans progress to closure.

• Partner with engineering, SRE, operations, risk, compliance, and vendor teams to support long-term solutions.

• Support weekend coverage as part of a rotating shift-based schedule.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in computer science, Cybersecurity, Data Science, or related disciplines

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing incidents in high-availability, high-transaction environments.

• Strong real-time communication skills under pressure, including the ability to convey technical information clearly to diverse audiences.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Ability to triage and manage multiple simultaneous incidents, prioritizing by impact.

• Familiarity with Information Technology Infrastructure Library (ITIL) framework practices, especially Incident, Problem, and Change Management.

• Ability to work methodically and calmly under pressure, collaborating to deliver optimal outcomes.

• Proficiency with collaboration and workflow tools such as Jira, Confluence, and customer communication tools.

• Working knowledge of IT Service Management platforms like ServiceNow.

Preferred Qualifications, Capabilities, and Skills

• Prior experience in Major Incident Management or Command Centre operations.

• Exposure to root cause analysis methodologies and evidence-based analysis.

• Strong analytical and critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=55673e3df12b5a3d90ddaedb0ec42d2f

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking a Senior SAP FICO Consultant + Solution Architect to join our team. You are responsible to be leading the design and implementation of SAP solutions to meet the client’s business needs. You will be expected to understand business requirements and translate them into technical solutions using SAP technologies. This position is based in Singapore.

Responsibilities:

• Lead the design and architecture of SAP solutions, ensuring alignment with business objectives
• Develop technical specifications and design documents for SAP projects, including customizations and integrations
• Lead and mentor SAP development teams, providing technical leadership and support throughout the project lifecycle
• Contribute to SAP solutioning in pre-sales and project phases
• Engage with customers for scoping and requirements
• Support proposal preparation, analyse customer needs, and independently manage client relationships
• Take charge of proposals, ensuring alignment with sales strategy
• Communicates effectively with stakeholders and team members
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 12-15 years of SAP solution architect experience
• Experience in ECC to SAP S4 Hana migration
• Experience in leading BPR or Blueprint design – not just team lead role
• Deep functional domains knowledge in SAP FICO
• Functional experience in SAP FICO
• Proven track record of successfully leading SAP implementation or migration projects
• Ability to understand business processes from a customer perspective
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Excellent verbal/written communication, collaboration, analytical and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

KPMG is assisting several clients with End-to-End business transformation initiatives incorporating SAP Products. Our practice is further expanding, and we are currently seeking a SAP FICO Consultant to join our team.

Responsibilities:

• Designing and configuration of financial modules which includes
  FI - General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Banking, Tax, Asset Accounting (AA)
  CO - Costing, Internal Orders, Profit Center Accounting, Cost Center Accounting, Profitability Analysis, Project Systems (PS), Settlements, etc
• Conduct workshops for requirement gathering related to FICO, update business blueprint, Deliver test scripts for unit, Integration testing and UAT
• Preparation of functional specifications for the developers in view of business requirements and co-ordinating with development team for unit testing
• Handling functional testing, integration testing and User Acceptance Tests (UAT)
• Create documentations as defined in the deliverable lists, configuration documents, training documents, etc
• Conducting end-user training sessions
• Support cutover activities, go-live, post go-live support for the resolution of issues as per SLA
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response
• Partners with various functional and technical teams within the SAP program
• Communicates effectively with stakeholders and team members
• Reports on the status, issues, key activities, and any changes to the charter of the overall project
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 1 year of relevant experience
• At least 1 full cycle implementation experience
• Excellent verbal/written communication, collaboration, analytical and presentation skills
• Self-motivated and have the ability to deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.