Total 12 tech support job vacancies in Information Technology category

• Bachelor’s degree in computer science, Information Technology, or an equivalent engineering discipline, with 4-7 years of progressive software development experience featuring a strong emphasis on hardware-software integration.

• Deep, hands-on development experience in C/C++ and .NET across both Windows and Linux environments (including VMware), with a focus on writing high-performance, maintainable code.

• Experience managing and optimizing MS SQL or MySQL databases, alongside integrating distributed systems via MQTT, REST APIs, Web Services, and XML/SOAP.

• Demonstrated experience architecting, hosting, and deploying software applications and web platforms locally. Candidates should possess strong capabilities with web servers (IIS, Apache, or Nginx), local containerization (Docker/Kubernetes), CI/CD pipelines, and bare-metal server configuration within private enterprise networks. Prior experience with public cloud environments is advantageous but not mandatory.

• Practical knowledge of Cameras, ONVIF protocols, and the methodologies required to interface software with diverse physical sensors, scanning devices, or COTS systems.

• Exposure to Machine Learning concepts; preference will be given to candidates who demonstrate the ability to leverage AI methodologies to streamline processes and drive systemic efficiency.

• Excellent verbal/written skills with a track record of writing clean technical documentation (design specs, user guides) and delivering product demos to customers.

• Passion for data analytics and photography/imaging technologies.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.
• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.
• Prepare and review UAT plans for projects to align with business and technical requirements.
• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.
• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.
• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.
• Proven experience in QA testing within Agile/Scrum environments.
• Hands-on experience with QA automation tools and frameworks.
• Experience with no-code/low-code testing platforms (advantage).

• Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale deployments.
• Proven hands-on experience with public cloud platforms, particularly AWS and Azure, covering both Day 1 (deployment, configuration, migration) and Day 2 (operations, monitoring, optimization, incident response) activities.
• Experience with automation and Infrastructure-as-Code (IaC) using tools such as Terraform, CloudFormation, or ARM templates; proficiency in Python for scripting and workflow automation is an advantage.
• Familiarity with hybrid and multi-cloud environments, with Google Cloud knowledge considered a plus.
• Strong collaboration skills with the ability to work effectively in cross-functional, agile, and DevOps-driven teams.
• Demonstrated critical thinking, analytical ability, and creative problem-solving in cloud deployment, security, and operations.
• High attention to detail with a focus on quality, scalability, resilience, and cost optimization in cloud solutions. 

Experience Requirements

• 6+ years of experience in cloud infrastructure deployment and operations using Terraform, AWS Cloud Formation Template / Azure Resource Manager.
• Proven experience delivering cloud solutions for enterprise and/or government sector clients in Singapore.

Professional Qualifications:

• Diploma or Bachelor’s degree in information technology or any related discipline.
• Industry-recognized network certifications such as CCNP or equivalent are strongly preferred.

Skills:

• Minimum 7 years of experience in supporting high-tech environments using Cisco networking solutions.
• In-depth knowledge of Cisco Switches, Access point and Firewall
• Strong expertise in wired, wireless, and VPN network support, with a focus on enterprise-level networks.
• Proficiency in network monitoring and diagnostic tools to ensure optimal performance and security.

Professional Qualifications:

• Diploma or Bachelor’s degree in information technology or any related discipline.
• Industry-recognized network certifications such as CCNP, CCNA, or equivalent are strongly preferred.

Skills:

• Minimum 4 years of experience in supporting high-tech environments using Cisco networking solutions.
• In-depth knowledge of Cisco Switches, Access point and Firewall
• Strong expertise in wired, wireless, and VPN network support, with a focus on enterprise-level networks.
• Proficiency in network monitoring and diagnostic tools to ensure optimal performance and security.
• Candidate with higher experience will be considered for senior role.

Technical & Development

• Design, develop, and maintain enterprise-grade applications using C#, ASP.NET Core (MVC).

• Translate business and functional requirements into technical and design specifications (logical and physical).

• Design and implement RESTful APIs and backend services using ASP.NET Core.

• Define application architecture, integration approaches, and coding standards.

• Ensure code quality, performance, security, and scalability through hands-on development and reviews.

• Perform troubleshooting, root-cause analysis, and continuous system improvements.

Technical Leadership

• Act as a technical point of reference for the team.

• Review designs and code, and provide clear technical direction.

• Mentor junior developers and guide best practices.

• Support estimation, impact analysis, and technical decision-making.

• Collaborate closely with BA, QA, infrastructure, and stakeholders.

Requirements

Education & Experience

• Bachelor’s Degree in Computer Science, IT, or equivalent.

• 5+ years of hands-on .NET development experience.

• Proven experience delivering multiple full project lifecycles.

• Prior experience acting as a Senior Developer, Lead Developer, or Technical Lead is highly preferred.

Technical Skills – Must Have

• Strong proficiency in C# and ASP.NET Core (MVC).

• Solid understanding of OOP principles and design patterns.

• Hands-on experience designing and building RESTful APIs.

• Experience producing technical and design specifications.

• Strong SQL skills and understanding of database design.

• Strong technical knowledge and development experience in supporting enterprise-level Java applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Minimum 3 years relevant experience to code in Java.

• Minimum 3 years relevant experience with Crystal report is preferred.

• Experience in Gitlab, IBM WebSphere, batch job development framework such as Quartz, Spring Batch is a plus.

• Development experience with Message Queues is good to have.

• Experience with databases and SQL query language, preferably on Oracle database.

• Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset:

• Java

• Crystal Report

• Oracle Databases

• Gitlab

• IBM WebSphere

• Experience in batch job development frameworks like Quartz, Spring Batch etc.

• Development experience with Message Queues

• Execute full software development lifecycle
• Develop existing programs by analysing and identifying areas for modification.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document, write operational documentation and maintain software functionality.
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs.
• Proactively update customers and ensure they are satisfied with our support service.
• Ability to develop software in programming languages
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Proficient in C# and ASP.NET Core (MVC).

• 5+ years’ experience as an IT Business Analyst or System Analyst
• Experience supporting HRIS or ERP systems, preferably SAP SuccessFactors
• Exposure to SAP SuccessFactors modules such as Employee Central, Recruiting, Learning, Performance, or Compensation
• Strong requirements gathering, documentation, and stakeholder communication skills
• Experience working in Agile and/or Waterfall environments
• Hands-on experience supporting system enhancements and UAT
• Gather and document HRIS-related business requirements from HR stakeholder
• Translate requirements into clear functional specifications and user stories
• Support enhancements and configuration changes in SAP SuccessFactors
• Assist with HR system integrations (e.g. payroll, finance, identity systems)

•        Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field

•        Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities

•        At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform

•        Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare

•        Proven experience in 24/7 operational support environments with incident management and on-call responsibilities

Technical Skills& Expertise

•        Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services

•        Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities

•        Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

•        Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)

•        Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices

•        Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration

•        ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms

•        DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform

Job Summary

Develop and maintain scalable N-Tier applications using C# and ASP.NET Core (MVC). Support full software development lifecycle (SDLC) activities and contribute to technical design and testing to deliver robust software solutions.

Responsibilities

• Translate technical and functional requirements into clean, scalable code to meet project goals
• Develop and maintain N-Tier applications using C# and ASP.NET Core (MVC) frameworks
• Support project delivery across the full software development lifecycle (SDLC) including design, development, testing, and deployment
• Contribute to both logical and physical technical design to ensure system robustness and scalability
• Build browser-based front-end solutions and integrate them with backend services to deliver seamless user experiences
• Perform unit testing and coordinate system integration testing (SIT) and user acceptance testing (UAT) to ensure software quality
• Identify system issues through testing and operational feedback and recommend improvements to enhance performance and reliability

Required competencies and certifications

• Proficient in C# and ASP.NET Core (MVC) development
• Solid understanding and application of object-oriented programming (OOP) principles
• Experience designing and implementing RESTful APIs using ASP.NET Core
• At least 2 years of .NET development experience including participation in 1-2 full project lifecycles

Preferred competencies and qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or equivalent
• Diploma holders with strong relevant experience are welcome