Total 26 Others system analyst job vacancies in Health / Beauty / Fitness category

Location: Marina One

Duration: 6 months contract

Salary: Up to $3820 + half-month bonus

Job Responsibilities:

• Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit.
• To provide accurate and timely assessment of health claims within required service standards.
• Ensure claims are settled within the agreed turnaround time.
• Ensure that pending claims are followed up and managed on a timely basis.
• Ensure that complaints are managed effectively and on a timely basis.
• Provide or support training on claims.
• Provide support, face-to-face meeting and resolve customers and intermediaries’ complaints.
• Provide claims statistics and reporting.
• Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Job Requirements:

• Minimum Diploma/Degree in any field with 1-2 years of experience in medical claims
• Insurance professional qualifications and/or nursing qualifications would be an added advantage

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Maximising Potential I Transforming Lives

Join Maitri School’s team of educators and professionals empowering students with autism spectrum disorder to live better, learn continually, and contribute meaningfully. As Singapore embraces inclusive education, your expertise will make a meaningful difference right here in our community.

Your role as Behavioural Analyst/Therapist:

• Conduct comprehensive behavioural assessments to identify areas of need, and develop individualised intervention plans grounded in ABA principles. These plans should include clearly defined goals, targeted intervention strategies, and progress-monitoring methods to address challenging behaviours and promote positive social and academic outcomes.

• Collaborate closely with teachers, parents, and other professionals to ensure a holistic and coordinated approach to supporting each student's progress.

• Maintain detailed records and documentation of students’ progress to evaluate the effectiveness of interventions and make necessary adjustments. Provide regular updates to stakeholders on progress and outcomes.

• Coach key partners about ABA principles and how to apply educational and behavioural techniques to carry out intervention plans in class and at home to support the students’ progress.

• Facilitate training for staff to improve understanding on ABA.

• Contribute to the development and refinement of the school's behavioural support programmes and resources. To positively influence the development of programs, policies and procedures to promote best practice.

• Stay up-to-date with the latest research and best practices in the field of behavioural analysis and therapy.

• Attend IEP meetings with teachers when necessary.

Why choose Maitri School:

1)      Competitive compensation package with performance bonus

2)      Career progression opportunities

3)      Manageable class size

4)      Work life harmony

Requirements:

• A Master's degree in Applied Behaviour Analysis, Psychology, or a related field, prefer candidates with BCBA / BCaBA / QBA / QASP-S qualifications.

• Minimum 3 years of experience in providing behavioural analysis and therapy services, preferably in an educational setting with experience working with ASD students.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with a diverse range of stakeholders

We regret that only short-listed applicants will be notified for an interview.

Work Location:
2026 and 2027 - 95 Jalan Eunos, 2028 - 20 Pasir Ris Street 51

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

The NUHS@Home nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care techniques.

The NUHS@Home nurse is competent in performing care assessment and planning, and in the management of patients with identified care needs. S/He provides clinical supervision, precepts the junior nurses and contributes to NUHS@Home nursing training.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Conduct patient assessments and develop individualized care plans
• Administer medications, treatments and procedures as ordered by the physician
• Monitor and evaluate patient progress and adjust care plans as needed
• Communicate with physicians, other healthcare professionals, patients and families regarding patient care
• Educate patients and families on self-care techniques and disease management
• Ensure patient safety and infection control measures are maintained
• Document patient care and progress in electronic medical records
• Participate in quality improvement initiatives
• Adhere to ethical and legal standards of nursing practice
• Utilise technology in care delivery

Secondary Responsibilities and Duties (20%)

• Participates in research, clinical or service quality activities
• Demonstrates awareness of current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Officers, Senior Nursing Officers, Assistant/Deputy Director (Nursing) and Chief Nurse

Job Specification/Requirements

• Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
• Registered Nurse with minimum of 3-5 years of post-registration clinical experience
• Ability to work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Ability to work a flexible schedule, including evenings, weekends and public holidays

As part of the multi-disciplinary team with the National University Health System (NUHS)@Home, you will provide quality pharmaceutical care as our Pharmacist.

Job Responsibilities

* Review transfer medications appropriately, contact patients pre-transfer on medication supply needed, and answer medicine related questions

* Medication counselling on transfer medications by a variety of means (in-person and virtual)

* Medication reconciliation

* Review discharge prescriptions appropriately

* Verify new orders by the physicians and identify inappropriate medication/doses if relevant

* Assist with perform medication supply duty

* Follow up on medication preparation status

* Undertake duties which may be assigned by the NUHS staff member depending on the requirements

Requirements

* Bachelor of Science in Pharmacy from an accredited college by Singapore Pharmacy Council

* At least 2 years of relevant experience

* Fully registered with the Singapore Pharmacy Council

* Possess excellent communication, interpersonal and organisation skills

* Able to work independently and in a team

* Undertake duties which may be assigned by the NUHS staff member depending on the requirement

* Weekdays and/or weekends working hours are available

Pharmacy Technician (For NUHS@Home)

The incumbent is responsible to:

* Assist the pharmacist in the processing of medication orders for dispensing which includes typing, packing, labelling and distribution of drug supplies.

* Perform billing functions and ensure that cost and revenue of all stocks supplied are recovered, if required

* Counsel medicines under the supervision of a pharmacist over tele-consult

* Monitor and maintain inventory stock level of drugs in the areas of work

* Receive, unpack and check deliveries against the appropriate documents, to ensure that items supplied are correct and accounted for

* Perform stock receipts and issues strictly in FIFO order

* Assist in providing quality customer service

* Maintains the cleanliness of the work areas and prepare these for daily operations

* Assist in orientating new staff assigned to the section

Job Requirements:

* Diploma in Pharmaceutical Science and relevant experience

* Able to work staggered shift duties Job

* Able to work weekends (half day morning)

* May need to travel out of NUH to remote sites in the west

The NUHS@Home nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care techniques.

The NUHS@Home nurse is competent in performing care assessment and planning, and in the management of patients with identified care needs. S/He provides clinical supervision, precepts the junior nurses and contributes to NUHS@Home nursing training.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Assesses patients’ needs on admission and daily throughout their hospital stay at home
• Plans and implements care according to the assessed need
• Evaluates and monitors patients’ progress according to planned care
• Documents care given and monitors outcomes on the established charts and forms
• Carries out treatments and investigations as prescribed by physicians
• Communicates and discusses patients’ progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care
• Follows-up to ensure continuity of patient care and treatment plans
• Delivers safe and competent nursing care
• Participates actively in physicians’ rounds
• Prepares and assists physicians with procedures done on patients
• Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services
• Demonstrates clinical skills, knowledge and critical thinking in the delivery of patient care
• Displays compassion, a positive and caring attitude towards patients as well as to internal and external clients
• Provides patient/family information and education on disease prevention, health education and rehabilitation techniques
• Demonstrates proper use and care of equipment
• Demonstrates proper and economical usage of consumables and supplies
• Work as a team in delivering care and interacting with healthcare team
• Participates/involves in improving care and processes
• Facilitate transition of care coordination within and between teams
• Maintain a conducive environment for safe patient care and workplace safety
• Use informatics, innovation and technology to manage nursing productivity and resource
• Maintains a clean and safe working environment
• Supervises and guides new/junior staff in their work as well as nursing students on posting
• Assumes the role as Nurse in-charge
• Demonstrates competency in all core competencies and unit specific programs implemented by Nursing Administration

Secondary Responsibilities and Duties (20%)

• Participates in clinical and service quality activities as well as research study
• Demonstrates awareness of current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Officers, Senior Nursing Officers, Assistant/Deputy Director (Nursing) and Chief Nurse

Job Specification/Requirements

• Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
• At least 1 year of post-registration clinical experience as Staff Nurse II
• Ability to work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Ability to work a flexible schedule, including evenings, weekends and public holidays

1. Job Purpose

The job-holder is responsible to assist the specialists in dental care delivery according to established hospital policies, procedures and standards of dental care and practices.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

· Responsible for providing four-handed chair-side assistance to specialists in dental treatment and procedures for various disciplines.

· Responsible for ensuring the instruments and materials are ready for each appointment, and ensure the proper maintenance of dental instruments.

· Comply with Infection Control and maintains Infection Control Standards.

· Comply with work safety regulations in handling of dental instruments and equipment.

· Assist in cleaning, sterilising, sorting and packing of instruments in general sterilisation area.

· Manage Inventory in assigned dental operatory and assist in stock ordering.

· Assist with patient’s appointment.

· Collaborate and co-operate with clinicians and other health-care providers in the smooth delivery of dental care and services.

2.2 Secondary Responsibilities and Duties (20%)

· Participate in service quality activities.

· Coach and guide the junior staff in dental assisting (For Dental Surgery Assistant role)

· Assume additional responsibilities as assigned by Clinic Supervisor/ Clinic Manager.

3. Job Specification

· Minimum NITEC Certification in Dental Assisting or Equivalent Qualification (For Dental Surgery Assistant role)

· Minimum GCE “N” Level Certification

· Proficient in computer skills (MS Office).

· Possess good interpersonal and communication skills.

· A team player and is also able to work independently.

· A hands-on person with eyes on details.

· Display compassion and have a positive and caring attitude.

· Have strong interest in dentistry field

Overview*

To assist Senior Principal Medical Scientist or Principal Medical Scientist or Senior Medical Scientist in the supervision, carrying out and maintenance of daily operations in the diagnostic laboratory, to participate in teaching and undertake administrative tasks so as to achieve smooth running of a quality laboratory service at all times.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1.       Supervise and participate laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.

2.       Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.

3.       Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.

4.       Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.

5.       Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.

6.       Perform laboratory test. Perform all procedures in accordance to laboratory protocols.

7.       Alert appropriate personnel of critical values.

8.       Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.

9.       Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.

10.    Report any adverse incidents to senior member of staff. Assist in the investigation and documentation of adverse incidents.

11.    Perform shift duties as required.

12.    Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars and in-service education classes.

13.    Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.

14.    Receive and resolve queries from customers.

15.    Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.

16.    Comply with all requirements of the Laboratory Safety Manual.

17.    Comply to DLM Workplace Etiquette in line with NUHS Core Values.

18.    Perform and interpret results of QC and take corrective action.

19.    Conduct in-service education and continuing education classes.

20.    Assist with planning of staff roster as required.

21.    Coach trainees and new staff if assigned.

22.    Assist RO in monitoring of staff performance and identify their training needs.

23.    Assist to resolve technical issues.

24.    Monitor and regular all quality assurance activities under the area of purview.

Secondary Duties and Responsibilities (20%)

1.       Carry out and assist in the evaluation and implement new laboratory test methodologies.

2.       Undertake back-up procedures in the event of emergencies such as downtime.

3.       Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.

4.       Any other duties as assigned by RO and/or Section Leader.

5.       Assist with drafting and updating laboratory protocols when required.

6.       Participate and contribute to project teams and department meetings.

7.       Assist with the preparation of annual workplan.

Requirements*

BSc or equivalent to Medical Laboratory Science 

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

-    At least 5 years of relevant clinical laboratory experience.

-    Good laboratory skills.

-    Good general health and no colour blindness.

-    Basic computer literacy in proficiency in laboratory information system.

-    Service oriented and customer focused.

-    Good communication and interpersonal skills.

-    Proactive with good leadership skills

-    Ability to multi-task and prioritise workload as part of a team.

-    Coaching skills.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The incumbent will be responsible to provide operational and administrative support for assigned allied health department(s) to achieve expected outcomes in various areas; patient’s service experience, meeting financial targets set, project management, on-the-ground troubleshooting and risk and business continuity management. Incumbent may also be assigned reportee to develop his or her leadership capabilities.

Job Responsibilities*

Primary Responsibilities (80%)

1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.

2. Ensure systems and processes are in accordance with HAP/SOP/Work Instructions and periodic reviews and updates of relevant documents

3. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department.

4. Manage all procurement needs for assigned allied health department.

5. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.

6. Manage risk and audit matters for assigned allied health departments.

7. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department.

8. Senior position to work with Allied Health Leads for annual planning and submission of workplans and MOH licensing submission for new and expansion of allied health services.

9. Coordinate and resolve IT Risk assessments, commissioning of biomedical equipment and upkeeping assets register of assigned department.

10. Senior position to participate in department’s medical planning activities paving our way to future campus (IGH).

Secondary Responsibilities (20%)

11. Reporting Officer role for incumbent with high leadership potential

12. Participate in NUHS initiatives (i.e. G.R.O.S.S, Go-Green efforts)

13. Senior position to provide business case analytics for new innovations as part of Value Driven Outcomes concept to drive value-based transformation in allied health services.

14. Work with other stakeholders on special projects, workgroups and/or committees for any new initiatives or process improvements.

15. Any other ad-hoc duties assigned by reporting officer

Requirements*

Qualification Required and Area of Discipline

Degree in any discipline. Graduates from healthcare-related or business management studies will be advantageous.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• At least 2 years (for Assistant Manager) and 4 years (for Senior Assistant Manager) of operational and administrative experiences within hospital setting

• Prior experience with financial budgeting and procurement will be advantageous

• Proficient in Microsoft software

• Knowledge of data analytics/visualisation software and SAP system would be advantageous

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in AH.

Assist the pharmacist in-charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement.

Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities

1) Daily Operations

• Provide professional and courteous service to all patients/customers
• Process medication orders/prescriptions for both inpatient and outpatient
• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures
• Perform billing functions
• Ensures work area is ready for daily operations
• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored
• Involvement in workplace quality improvement projects/activities as and when required

2) Inventory Management

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition
• Performs topping up of omnicell ward stock in the respective wards
• Ensures correct receiving of goods
• Secondary repackaging/redressing
• Carry out cycle counts and stock takes periodically according to SOPs

3) Dispensing

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Have initiative and able to work independently to achieve goals of the department
• Able to communicate effectively
• Able to function effectively as member of a team
• Flexibility to work on weekends/ public holidays occasionally

Responsibilities and Duties

To perform duplex scan and other vascular examinations as follows:

• Duplex scan of the carotid and the peripheral arterial system of both upper and lower extremities (to rule out peripheral arterial disease or aneurysm)
• Venous duplex scan (to rule out venous thrombosis and insufficiency of the extremities
• Duplex of visceral arteries such as SMA and celiac artery
• Surveillance scan of abdominal aortic aneurysm (AAA), AAA stent graft, pseudoaneurysm, post-arterial bypass grafts and vascular access to facilitate optimal timing of surgical intervention.
• Assist surgeon in ultrasound-guided thrombin injection to treat patients with pseudoaneurysm.
• Perform comparative studies involving treadmill, pressure studies and photoplethysmography.
• Perform procedures in a manner to ensure patient confidentiality, safety, comfort, and privacy.
• Demonstrate competent clinical skills and knowledge in the delivery of patient care.
• Demonstrate proper and economical use of consumables and supplies.
• Maintain a clean and safe working environment.

• To participate in ongoing research for vascular diagnostic services
• Participate in quality improvement projects.
• Interaction with doctors, nurses, and healthcare professionals from other department to optimize vascular service provided and increase awareness of the vascular service to meet the clinical needs of patients.
• Attend in-service lectures, courses, and seminars.
• Assume additional responsibilities as assigned by the Reporting Officer.

Requirements

• Degree in Biomedical Science/Medical Technology or related field

• Competent in Microsoft software (Excel, Word, PowerPoint)

• Good interpersonal and effective communication skills.

• Able to step-up and provide coverage for lab partner during shortage of manpower.

• Able to demonstrate efforts to problem-solve business-as-usual (BAU) issues.

• Able to work independently and in a team-based environment.

• Strong attention to detail, critical thinking, and technical skills for operating equipment.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Overview*

#This is a customer-facing role that bridges patient service and pharmacy operations, focusing on:

• Execute daily retail and online sales operations
• Customer service excellence
• Assist with operational tasks to ensure smooth pharmacy workflow

Job Responsibilities*

Customer Service & Sales

• Maintaining retail inventory availability
• Responding to customer inquiries
• Assisting customers with product selection and medical device demonstrations
• Pack online sales accurately within designated timeframes to meet delivery commitments.

Inventory & Retail Management

• Restocking merchandise
• Managing retail operations (expiry checks, price audits)
• Manage retail inventory levels to maintain stock integrity

Operational Support

• Administrative support for daily operations and events
• Continuous improvement initiatives
• Additional tasks as assigned

Requirements*

• Minimum GCE ‘O’ levels qualification or equivalent
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. 
• Able to multi-task and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting. Prior experience in hospitality or service industries will be an advantage.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1.       Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.

2.       Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.

3.       Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.

4.       Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.

5.       Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.

6.       Perform laboratory test. Perform all procedures in accordance with laboratory protocols.

7.       Alert appropriate personnel of critical values.

8.       Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.

9.       Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.

10.    Report any adverse incidents to senior member of staff.

11.    Perform shift duties as required.

12.    Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.

13.    Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.

14.    Receive and resolve queries from customers.

15.    Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.

16.    Comply with all requirements of the Laboratory Safety Manual.

17.    Comply to DLM Workplace Etiquette in line with NUHS Core Values

18.    Perform and interpret results of QC and take corrective action.

19.    Conduct in-service education and continuing education classes.

20.    Assist with planning of staff roster as required.

21.    Coach trainees and new staff if assigned.

Secondary Duties and Responsibilities (20%)

1.       Assist in the evaluation of new laboratory methodologies.

2.       Undertake back-up procedures in the event of emergencies such as downtime.

3.       Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.

4.       Any other duties as assigned by RO and/or Section Leader.

5.       Assist with drafting and updating laboratory protocols when required.

6.       Participate and contribute to project teams as required.

Requirements*

BSc or equivalent to Medical Laboratory Science

Required Competencies and Capabilities (Skills, Experiences and Professional Licenses)

-          Preferably with 1 to 2 years of relevant clinical laboratory experience.

-          Good laboratory skills.

-          Good general health and no colour blindness.

-          Basic computer literacy in proficiency in laboratory information system.

-          Service oriented and customer focused.

-          Good team player and interpersonal skills.

-          Proactive and good time management.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.